RSVP Training Capabilities Overview

Hong Kong | Malaysia | Qatarwww.rsvpbusiness.com

TRAINING SOLUTIONS CAPABILITIES OVERVIEW

Serving leading organizations and individuals in the GCC and Southeast

Asia since 2004


RSVP Fact Sheet Experience

Founded in 2004•Extensive GCC, MENA and Southeast Asia experience and expert knowledge of the culture•Offers standard or customized solutions specifically adapted to the requirements of the region•Offers more personal and cost effective solutions•Offers inside-out solutions that foster client independence and promote knowledge transfer•Offers industry best practices specifically adapted to the GCC, MENA and Southeast Asia regions

High profile clients•Develops and implements solutions for leading companies and organizations in the GCC, MENA and Southeast Asia countries•Reputed global client base

Team•Diversified experience•Subject matter expertise•Extensive change management know-how and experience

Business solutions

•Management and HR Consulting•Human Resource Solutions•Organizational Development•Performance Management•Training and Facilitating Solutions

Industries and sectors•Oil & Gas•Education•Medical•Telecommunications•Banking•Customer Service and Call Centers•Financial services•Information Systems and Information Technology•High Technology•Engineering•Executive Education•Governmental

RSVP is a Leading Human Resource Consulting and Training Solutions Provider


RSVP’s Supports Organizations with a Full Range of Ready to Implement Solutions

TRAINING SOLUTIONSTraining SolutionsTRAINING SOLUTIONSTraining Methodology



TRAINING SOLUTIONSSignature Training Solutions

LEADING & MANAGING

• Building leadership• Leading with organizational and emotional

intelligence• Leading and managing change• Advanced leadership and communication skills for

managers• Advanced management skills• Leading and coaching sales teams• Business coaching and mentoring• Problem-solving and decision making skills• Workplace innovation and creativity• Managing and leading teams• Leadership for new graduates



TRAINING SOLUTIONS

CUSTOMERSERVICE • Customer service generic

• Business etiquette

• Sales and service excellence

• Customer Relationship Management (CRM)

Signature Training Solutions



TRAINING SOLUTIONS

SALES& CRM • Leading and coaching sales teams

• Sales and service excellence

• Winning negotiating skills

• Customer Relationship Management (CRM)




TRAINING SOLUTIONS

HRSPECIALTIES • Behavioral interviewing techniques

• Coaching for improved performance

• Individual HR advisory program

• Attrition management




TRAINING SOLUTIONS

SPECIALIZEDPROGRAMS

• Train-the-trainer

• Executive and personal assistant

• Women in leadership

• Leadership for new graduates

• Concierge learning programs in Kuala Lumpur

• Cultural awareness for Middle-East and GCC countries




TRAINING SOLUTIONS

NEW GRADUATES& ENTRE LEVEL

• Business etiquette

• Business writing skills

• Workplace effectiveness

• Leadership for new graduates




TRAINING SOLUTIONS

BUSINESSSOFT SKILLS

• Non-verbal business communication• Business emotional intelligence• Business neuro-linguistic programming• Powerful presentation skills• Meeting effectiveness• Business etiquette• Leading and managing change• Business writing skills• Business coaching and mentoring• Communication excellence• Business time management• Workplace effectiveness• Winning negotiating skills• Problem-solving and decision making skills• Workplace innovation and creativity




TRAINING SOLUTIONS

BUSINESSNLP

• Business neuro-linguistic programming (NLP)




TRAINING SOLUTIONS

EMOTIONALINTELLIGENCE

• Leading with organizational and emotional intelligence (EI)

• Business emotional intelligence

• EQ-i 2.0 Emotional Intelligence assessment tool




TRAINING SOLUTIONS

CAREERMANAGEMENT

(BUSINESS)

We offer a wide range of corporate talent and career management solutions that are especially designed and developed for businesses in Asia and the Middle East. These include: • Fast Track Employee Development – FAST TRACKING

the Right People, with the Right Skills, in the Right Positions

• Succession Management - IDENTIFYING the Right People, with the Right Skills, in the Right Positions

• Talent Development – DEVELOPING the Right People, with the Right Skills, in the Right Positions

• Behavioral Interviewing – RECRUITING the Right People, with the Right Skills, in the Right Positions




TRAINING SOLUTIONS

CAREERMANAGEMENT(INDIVIDUAL)

The following programs are delivered in individual sessions that require between two and three coaching meetings. The format for the coaching meetings is either face-to-face when possible or via the internet. • For Individuals in Career Transition• For Individuals who are considering changing jobs• For New Graduates• For High Performing Individuals• Should I change jobs or stay in my current position?• For Executives• For Sales Professionals• For Engineering Professionals• Fast Tracking your Career!• Matching Your Strengths to the Right Position• For Individuals in Job Search




TRAINING SOLUTIONS

SIMULATIONS &TEAMBUILDING

• Managing and leading teams

• Teambuilding activities

• Business simulations




TRAINING SOLUTIONS

VIP PROGRAMS INKUALA LUMPUR

FOR GCC LEADERS • VIP Concierge service and personalized arrangements for participants while in Kuala Lumpur

• Flexible program hours and scheduling according to specific needs of the organization and participants

• Flexible program agenda

• International reputed trainers and facilitators



RSVP Operates Internationally

•Tech Companies•Start-Up Firms•Banking and Financial Services•Consulting Firms•Information Systems and Technology•Governmental Institutions•Medical•Executive Education

RSVPCLIENTS

CLIENTSPROFILE

•Oil and Gas•Banking and Financial Services•Technology Companies•Hospitality Industry•Education•Retail Firms•Customer Focused Organizations•Customer Service and Call Centers

Middle-East Clients:

•Al-Ahli Hospital•Al-Rajhi Bank KSA•Amwal Bank•Averda Qatar•Bank Muscat•Commercial Bank of Qatar•Conoco-Phillips•GHD Middle-East•GUST University Kuwait•HEC Paris in Qatar•King Faisal Hospital KSA

ASEAN Clients:•Carl Zeiss Singapore•Conoco-Phillips•KPOC (Petronas)•Maybank•Melia Hotels Asia-Pacific•Ministry of Defense Singapore•Petronas•Schlumberger•Shell Western Clients:

•BTI Germany•Conoco-Phillips•Shell•Siemens Germany•SNC-Lavalin Profac•Schlumberger

•Kuwait Oil Company•Oman Oil •Oman Telecommunications•Oxy Petroleum•Petroleum Dev. of Oman•Port of Salalah•PWC Logistic Kuwait •Qatar Foundation•Qatar Gas•Yahsat


RSVP Addresses Diverse Needs Through Flexible, Need Based, On-Demand Solutions

URGENT

•Sudden Constraints•Start-Ups•Unanticipated Events

Varying Needs of Our Clients:

PROJECT DRIVEN

•New Markets•Diversification•Mergers and Acquisitions

ON-GOING

•Effectively dealing with competitive pressures•Achieving business objectives•Increasing organizational effectiveness

COMPLEXITY

•LOW: Quick Solution•MED: Program Design and Implementation•HIGH: Strategy Development and Implementation


How to reach RSVP

Marie Renée OuelletManaging Partner and Training Solutions Consultant

Email: [email protected]

Malaysia: +60 17 331 0548

Our Website: www.rsvpbusiness.com

RSVP Training Capabilities Overview

Recruiting & HR

Transcript of RSVP Training Capabilities Overview