Rr horizon house sept 25 2013 distribution

Presented by Greg Marcus, Ph.D. Recognition Roundtable Horizon House

Sept 25, 2013

Copyright 2013 Idolbuster Coaching Institute

I was sitting alone with my thoughts on Yom Kippur… I thought I was a family first person, but I was working 90 hours a week. … And now I want to help other people work less and live more.

Busting Your Corporate Idol http://amzn.to/15vAXFw

Evaluate With Two Hats – business and personal

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Personal Business


  One person’s “too much” is “doing what it takes” to someone else.

  Every person and job is different

  Our needs/wants/desires change with age.   We all have only 168 hours per week

  Too much = too little of something else

4 Busting Your Corporate Idol http://amzn.to/15vAXFw

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  Tired   Irritable   Rushed   Stressed   Dissatisfied   Crappy meals   Sex life suffers   Health issues   No time for hobbies   Missed family events


When stress level was high, I found it very hard to depressurize, and became more and more short tempered. … Very little things could ignite my explosion. It wasn’t fun.

“

” “Ron” General Manager in Silicon Valley


  How we spend our time reflects our Values & Priorities

  Sleep

  Work

  Everything Else


  Chronic sleep deficit

  Work 7 days most weeks

  Always thinking about work

  Little time for family, dating, hobbies, health

  Little energy


  Sufficient Sleep Every Night

  At least one day a week without work

  Minimal after-‐hours email

  Time for family, dating, friends, hobbies, exercise

  Less stress, and more productive


1.  Everyone is overworked 2.  Overwork will pay off eventually 3.  People can function with less sleep 4.  No choice because there is too much to do


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LinkedIn Survey Results, 290 responses


  One third of Americans report that they are chronically overworked” (Galinsky et al., 2005)

  “Small business owners work the longest hours (paid

and unpaid) (Bond et al., 2002, p. 52).

  “Top managers the most likely to be working over sixty hours a week” (Kodz et al., 2003, p. 2)

  “Employees who [prioritize family over work] … are less likely to be overworked than employees who are work-‐centric” (Galinsky et al., 2005, p. 5).


  30% of Americans are sleep deprived

  Amygdala more responsive to “negative images”   Primitive, emotional brain

  The sleepy brain is more emotional


  Chronic restriction of sleep to 4 h or 6 h per night over 2 weeks

  Significant cumulative, dose-‐dependent deficits in cognitive performance on all tasks.

  Subjects were largely unaware of these increasing cognitive deficits, which may explain why the impact of chronic sleep deprivation is often assumed to be benign   The cumulative cost of additional wakefulness: dose-‐response effects on

neurobehavioral functions and sleep physiology from chronic sleep restriction and total sleep deprivation.

  Van Dongen et. al. Sleep. 2003 Mar 15;26(2):117-‐26.


 Military study of knowledge workers   Losing one hour of sleep per night for a week will cause cognitive degradation equivalent to a .10 blood alcohol level.

 Most people don’t notice impairment   Tests show dramatically lower quality of their output

  0.10 blood alcohol: reasoning & judgment impaired, emotional swings, slower reflexes


  Longer shifts and more

work days result in less efficient work

  Small impact of longer hours initially


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“We know from changing from 6 to 5 days and back again that we can get at least as great production in 5 days as we can in 6. We will probably get greater, because the

pressure will bring better methods.”

The harder we crowd business for time, the

more efficient it becomes.

From World’s Work 1926 p 613-616 http://amzn.to/15vAXFw

  “Research shows that knowledge workers actually have fewer good hours in a day than manual laborers do — on average, about 6 hours, as opposed to 8.”   Bring Back the 40 hr work

week bySara Robinson, Salon.com


  People who took vacation:   Higher performance

ratings   Significantly less likely to

leave the firm. ▪  Internal study at Ernst &

Young, (2006)

  Longer tenured brokers at AG Edwards bring in more revenue ▪  Figure from from The Loyalty

Effect by Frederick Reichheld


  "Customer retention correlates to employee retention"

  Dealerships who have a higher three-‐year retention rate for their personnel also have higher grosses.”

  “Life's demands sometimes require an employee to slip out early in the afternoon, and dealers who refuse to acknowledge that are likely to alienate their staff.”

  “Sales stars can earn commissions of $200,000 or more.   The average for the rest of the sales team is closer to $50,000

such a high-‐flier breeds resentment, cynicism and low morale. "If you can flatten out the bell curve on compensation, the entire store benefits,”   http://www.workforce.com/article/20121024/NEWS02/121029978/kinder-‐and-‐

gentler-‐the-‐new-‐path-‐to-‐reducing-‐employee-‐turnover 21 http://amzn.to/15vAXFw

On Sale at Amazon.com


“Sue Brady” Austin, Texas Marketing VP

“

” Busting Your Corporate Idol http://amzn.to/15vAXFw

“Sue Brady” Austin, Texas Marketing VP

“

” Busting Your Corporate Idol http://amzn.to/15vAXFw

There is a happy ending to Sue’s story

  Job stress is estimated to cost U.S. industry more than $300 billion a year in absenteeism, turnover, diminished productivity and medical, legal and insurance costs (Rosch, 2001).

  “Twenty percent of employees reporting high overwork levels say they make a lot of mistakes at work versus none (0%) who experience low overwork levels” (Galinsky et al., 2005, p. 2).


Fanatical Zeal Engagement Discontent

Higher Turnover Less attention to detail Higher stress

Arrogance Ignores customer Inflexibility Blind obedience


Bus

ines

s O

utco

mes

Level Of Engagement


  People   Circumstances   Company Culture


Image Credits (Flickr CC) Emperor Scorpion by Mike Baird Fox by Digital Primate Brother and Sister 2 by Jeremy Weber


  Sometimes things happen

  Pat tries to save the day

  Illusion of control

  Busyness vs. Impact


  What are the written and unwritten rules of the company?

  What are the war stories?

  Work while sick?

  Is it safe to take vacation?

  Do what it takes to get it done?

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McKinsey 7s Model


  Defined time for no calls or emails   Participants were more satisfied with:

  Work-‐life balance (54% vs 38%)   Work (72% vs 49%)

  BCG found that:   Employees more committed long term (58% vs 40%)

  Clients ranged from “nothing nothing fell through the cracks” to “exuberant about the benefits” ▪  Sleeping With Your Smartphone by Leslie Perlow


How we spend our time reflects our Values & Priorities   Sleep   Work   Everything Else

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  Chronic sleep deficit

  Work 7 days most weeks

  Always thinking about work

  Little time for family, dating, hobbies, health

  Little energy

Idolbuster.com 34

  Sufficient Sleep Every Night

  At least one day a week without work

  Minimal after-‐hours email

  Time for family, dating, friends, hobbies, exercise

  Less stress, and more productive


5 Common Mistakes

Mistake 1: Less after the ___ Mistake 2: Underestimate employee

value Mistake 3: Think 24/7 is required/better Mistake 4: Accept every request Mistake 5: Company first values


Values Decisions Outcome

Company-‐First Never leave work undone Skip workouts Last minute travel

Late meals Health Impact Missed family events

People-‐First Dinner every night No after hours email

Connection w/family, Less stress, more sleep Best self at work Stronger Network


On Sale at Amazon.com http://amzn.to/15vAXFw

Greg's writing gave me just that added boost to feel good about my decision to resign … … special memories … a new gig at the end of the summer.

“

” Maggie Rougier-Chapman

Raleigh-Durham, North Carolina

Sales and Marketing Professional http://amzn.to/15vAXFw

  Greg Marcus   [email protected]

  LinkedIn: www.linkedin.com/in/gregmarcus2

  Facebook Fan Page:   https://www.facebook.com/bustingyourcorporateidol

 Website: www.idolbuster.com

Rr horizon house sept 25 2013 distribution

Health & Medicine

Transcript of Rr horizon house sept 25 2013 distribution