Topic Presentation

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2014 2014 -- RPP UpdatesRPP Updates

ReplacementPartsPros2014 Updates – Pod Hardware Link

Pod Hardware Product Link Pod Hardware Product Link ––A link to associated pod hardware is now embedded under each faucet. A link to associated pod hardware is now embedded under each faucet.

Step 1: Step 1: Bring Bring up the faucet up the faucet SKU in RPP SKU in RPP by using the by using the

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by using the by using the search field or search field or menu options.menu options.

Step 2: Step 2: Click the “order now” Click the “order now” button by the faucetbutton by the faucet

ReplacementPartsPros2014 Updates – Pod Hardware Link

Step 3: Step 3: Click Click the link at the the link at the top of the top of the parts diagram parts diagram page to access page to access applicable pod applicable pod hardware.hardware.

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Step 4: Step 4: Click Click the picture of the picture of the hardware the hardware kit needed to kit needed to repair the pod repair the pod display and display and scroll down to scroll down to view the drop view the drop down box for down box for ordering.ordering.

Step 5: Step 5: Use the Use the drop down box drop down box to change the to change the quantity to 1. quantity to 1.

Step 6: Step 6: Click the Click the “add to cart” “add to cart” button at the button at the bottom of the bottom of the page. page.

ReplacementPartsPros

2014 Updates – Additional Information for Pod Hardware

Pull Out/Pull Down Hardware Pull Out/Pull Down Hardware ––Pull down/pull out pod hardware is currently available only for pull out and pull down kitchen faucets Pull down/pull out pod hardware is currently available only for pull out and pull down kitchen faucets added this November (Kohler and added this November (Kohler and PfisterPfister SKUS). SKUS). Older faucets still have the retractor boxes in place, Older faucets still have the retractor boxes in place, and these hardware kits will not be compatible with those displays.and these hardware kits will not be compatible with those displays. All pull out and pull down SKUs All pull out and pull down SKUs will gradually transition to the new hardware, and the applicable kits will be added for ordering as each will gradually transition to the new hardware, and the applicable kits will be added for ordering as each manufacturer has them available.manufacturer has them available.

Accessing Pod Hardware through Accessing Pod Hardware through

the Menu/Search Field the Menu/Search Field ––

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Pod Hardware Kits can also be accessed Pod Hardware Kits can also be accessed through the category menu or by typing through the category menu or by typing “pod hardware” into the search field.“pod hardware” into the search field.

ReplacementPartsPros2014 Updates – Notification of Denied Order

Notification of Denied Pod Display Order Notification of Denied Pod Display Order –– In addition to the existing status change In addition to the existing status change updates from updates from SignumSignum, METs will now receive an email notification if the approving DEM , METs will now receive an email notification if the approving DEM

denies a pod order. The notification will be sent to the email address associated with the MET denies a pod order. The notification will be sent to the email address associated with the MET

who ordered the product.who ordered the product.

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Denied (not approved) items and the Denied (not approved) items and the DEM contact information are DEM contact information are reflected in the comments of the reflected in the comments of the order. order.

All items on the order are All items on the order are summarized with current statuses.summarized with current statuses.