ROYTHORNES

DEBT RECOVERY

Becausecash flowis critical

is a big number by anyone’s standards, butfor our debt recovery clients it’s goodnews. Over the last year Roythornes hadan 85% success rate in recovering ourclients’ debts with only one letter.85%

Debt Recovery by

Numbersis all it costs for us generate a solicitorsdemand letter which could be all you needto get your customers to pay the moneyyou are rightly owed.£5

+vat

is the amount of money we recoveredon behalf of our clients in the lastfinancial year.over

£40mis the number of early collection options youhave to choose from - a fixed feesolicitors demand letter or a commissionbased recovery service.2

is the commitment our team give to gettingthe money you are owed.

100%

is the number to call the Roythornes debtrecovery team to ask they how theiroutstanding track record can help youtake control of your debts.0177

5

764 156

Cash flow is key to any business and if you have customerswho aren’t paying they are endangering your business.

Roythornes debt recovery service helps businesses recover themoney they are owed. With an enviable reputation, we recovermillions of pounds worth of debts each year for clients - muchof which they had given up all hope of ever collecting.

We work for a wide range of businesses from sole tradersand small retail units to some of the biggest names on thehigh street. We also have the capacity to recovery debts inother countries, so it you have international customers whowon’t pay, Roythornes is the natural choice.

If our pre-legal routes to recovery don’t secure payment,we can issue claims at the County Court or take insolvencyproceedings on your behalf. Our team are experienced andknowledgeable in all recovery procedures and can help youmake decisions.

As one of the top 200 law firms in the UK we also have astrong and experienced litigation team who can deal withdisputes should the need arise.

Option 1Solicitors Demand Letter. Show you mean business.

Many clients decide to go straight to a ‘solicitors demand letter’.A letter from a solicitor shows your customers that you arewilling to seek specialist assistance and are serious aboutcollecting the money you are owed.

Speed is always critical when collecting debts - the longeryou leave a debt the less likely you are to get paid, so we offera same day service which gets a letter out to your debtor onthe day you instruct us. Our results speak for themselves.In 2014 we achieved an impressive success rate of 85%.

The best thing about our solicitors demand letters is that theycost just £5 +vat each - a small price to pay for the chance ofrecovering the money your are owed. What’s more, if the debtremains unpaid, and you instruct us to commence the Pre-Actionstage, we won’t charge you for the solicitors demand letter.

• 85% success rate• Rapid service• Only £5 +VAT to show you mean business

Option 2Commission based. You only pay if we recover.

As it says in the title, on our commission-based recovery servicewe charge a commission based on the amount of money werecover on your behalf. We use a combination of telephone calls,letters and e-mails from our highly experienced collections teamto recover your debt without the need to issue legal proceedings.

We don’t give up easily. Our negotiators will work hard to getthe best deal for you and recover the money you are owedwithout damaging ongoing business relationships.

• Commission based charging - you don’t pay us a penny ifwe don’t collect• Trained negotiators work hard on your behalf• Business relationships and reputations are maintained

Two flexible pre-legal

options

Howare we doing?Keeping you informed

Unlike some debt collection agencies, we are a smalland focused team, and you will always have contact withwhoever is working for you - no call centres or facelessvoices at the end of the phone.

We provide on-line access to the progress on your files24/7 so you can always see what stage we are at withevery debt we are chasing for you. To find out more abouthow Roythornes can get your cash flowing again, contactone of the debt recovery team. The sooner you do, thesooner you will be showing your non-paying customersthat you mean business.

We offer a choice of two early collection options to recover whatyou are owed.

Roythornes is a top 200 law firmwith a strong reputation. From fouroffices we act for a wide range ofbusinesses and individuals, taking apragmatic and business focusedapproach to the challenges they face.

Services for Businesses• Agricultural property• Business rescue and insolvency• Commercial property• Company and commercial• Debt recovery• Dispute resolution and litigation• Employment for businesses• Environment• Social housing• Planning for business• Property development.

Specialist Sectors• International• Food• Agriculture• Charities• Social Housing• Environmental

Offices:Nottingham 0115 948 4555Spalding 01775 842 500Peterborough 01733 558 585Newmarket 01638 744 620

www.roythornes.co.uk

This publication is for guidance only and doesnot constitute legal advice. You should alwaysseek professional advice before makingdecisions of a legal nature. Roythornes Limitedis a company registered in England and Walesunder number 06611251. We are regulated bythe Solicitors Regulation Authority. Registeredoffice: Enterprise Way, Pinchbeck, SpaldingPE11 3YR. Refer to www.roythornes.co.uk foradditional legal information.

May 2015.

Our debt recovery team comprises a range of experienced lawyers and specialist

debt collectors. The team have experience in dealing with debt of varying sizes

and volume, acting for a wide range of businesses from sole traders to large

utility companies. They focus on providing the right solution for clients.

our debt recovery

team

Victoria StevensonHead of Debt recoverye: victoriastevenson@roythornes.co.uk

Tim EdwardsLegal Executivee: timedwards@roythornes.co.uk

Martin SpencerDebt Recovery Assistante: martinspencer@roythornes.co.uk

Leigh WhiteDebt Recovery Managere: leighwhite@roythornes.co.uk

Norma RaynsfordDebt Recovery Assistante: normaraynsford@roythornes.co.uk

To contact our debts team call 01775 764 156

Lynda ThompsonParalegale: lyndathompron@roythornes.co.uk