Roy Sunley Chief Executive Officer. Computeach Group Headquarters West Midlands.
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Transcript of Roy Sunley Chief Executive Officer. Computeach Group Headquarters West Midlands.
Roy SunleyRoy Sunley
Chief Executive OfficerChief Executive Officer
Computeach Group Headquarters
West Midlands
Areas to Cover
Located in Dudley, West Midlands & Hammersmith London.
300+ Staff.
70 Field Selection Executives.
Computeach is one of the leading ‘Blended Solution’ IT Training Companies.
We deliver IT Training through fully supported and measurable distance learning.
Sales Routes to Market
Consumer
Telesales
Corporate Sales
Learndirect
Other Business Funded Sales
2004 Issues
110,000 Consumer Leads
280,000 Leads on Data Base
85,000 Contracts
5,200 Consumer Clients
20,000 Learndirect Students
3,000 Learndirect Contract Companies
IssuesIssues
No Alpha, Beta Lead Control
Limited Up Sell Capability
Limited Cross Sale Ability
No Automated E-mail Materials
Numerous “Hand-Built” Applications
Limited Up-grade Opportunities
Manpower Intensive
Zero Cross Referencing Students &
Companies
CRM System
Requirements
Partner Issues
Partner Strengths
PersonalCalls
WebLeads S
cribe
Enrolments
Finance
LMS
Call Centre System Telephony Mgr QAS & MapPoint Sales for Outlook Microsoft CRM
CRM System
CRM System
90 users across two locations
IPVPN connectivity
Telephony Integration using VoIP
280,000 Consumer Leads
85,000 Contacts
What has it done for us? Integrated Solution Alpha Leads Central Diarist Unit/On-Line Diaries Cross Selling Forecasts/Run Rates Leads to Appointments/Appointments to
Sale Sale to Cash in Bank/Finance Type New Telesales Unit Transparency of Leads & Sales
Control & RevenueControl & Revenue