Rostelecom Social Platform (100,000+ employees)
-
Upload
social-connections -
Category
Business
-
view
172 -
download
0
Transcript of Rostelecom Social Platform (100,000+ employees)
![Page 1: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/1.jpg)
Vienna, November 16-17 2017
Rostelecom Social Platform
Maxim Popykin, Rostelecom
Anatoly Kireev, XD Soft
![Page 2: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/2.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Maxim Popykin
• Project Director - Rostelecom
(http://www.rostelecom.ru)
• More than 15 years experience in IT
• Informational Knowledge Base for
Business in Megafon
• Proficiency
• Portal strategy
• Project management
•Business Relation
• Service design & transition
![Page 3: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/3.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Anatoly Kireev
• IT Architect/Analyst - XD Soft
(http://xdsoft.ru)
• Former IBMer
• More than 15 years experience in IT
•Connections since version 1
• Proficiency
•Architecture planning
• Tuning
•Monitoring
•Development
![Page 4: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/4.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Vienna, November 16-17 2017
![Page 5: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/5.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Vienna, November 16-17 2017
History
![Page 6: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/6.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
The end of 2013
• Portal for headquarters+ separate regional portals
• Weak User Experience
• Low performance & stability
• Lack of up-to-date content
• Missing SSO
![Page 7: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/7.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Platform selection
• SharePoint 2013 + Yammer
• Oracle WebCenter Suite
• Liferay + Alfresco Portal
• IBM WebSphere 8.0 + IBM Connections 4.5
![Page 8: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/8.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Vienna, November 16-17 2017
Current Situation
![Page 9: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/9.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Overview
• WebSphere Portal 8.0 CF20
• Connections 5.0 CR3
• Forms Experience Builder 8.6
• Watson Content Analytics
• FileNet 5.2.1
![Page 10: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/10.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Some statistics
• 88506 active users
• 567 communities, 622 forums, 10900 files
• 60000 visits daily, 30000 unique visitors, 150000 page views
![Page 11: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/11.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
![Page 12: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/12.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Idea Portal
![Page 13: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/13.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Connections Homepage
![Page 14: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/14.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Employee Profiles
• Full hierarchy
• Presence indicator
• “Thanks” • Personal info
• Achievements
![Page 15: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/15.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Corporate directory.
![Page 16: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/16.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Connections. Customization. UI
• Portal navigation & search integration
• Fixed translation for Russian language for out-of-a-box components
• Custom theme with branding and corporate colors
• New resource bundles to support new widgets and extension fields
![Page 17: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/17.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Architecture overview
![Page 18: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/18.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Connections. Backend
• Main source for employee information - Oracle eBS (R12)
• Main source for authentication and access management -Active Directory Forest
• 140000+ employee records
• Daily synchronisation via TDI custom iterator(1 hour to complete)
• Tools developed for Help Desk and Self Service to validate and compare information in OeBS, AD and Connections
![Page 19: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/19.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Major difficulties
• Requirement to support IE8•limits customization options
• AD Forest + SPNEGO SSO•sAMAccountName uniqueness
• Requirement for unique and immutable user ID•if not can produce profile duplicates
![Page 20: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/20.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Connections weak points
•Layout customization is difficult in most apps• Console based administration
•inability to pass certain tasks to support• Complex quota management
![Page 21: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/21.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Key success factors
• Active and available business customer• Interactive services• Modern UX/UI• Continuous development
![Page 22: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/22.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Results
• Visits groth - 3x• Regional portals closed• Satisfaction grew to 90%• 1.5M USD Saved
![Page 23: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/23.jpg)
Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, November 16-17 2017
Future plans
• Upgrade to IC 6.0• Deploy Docs• Deploy ICEC to provide
![Page 24: Rostelecom Social Platform (100,000+ employees)](https://reader031.fdocuments.net/reader031/viewer/2022020314/5a6484cb7f8b9a27568b5833/html5/thumbnails/24.jpg)