Ronile L. Smith

6170 Hillandale Drive APT 804

Lithonia, Georgia 30058 Home Phone: (404) 343-9450 Email: rlsmith68@comcast.net

Dear Human Resources:

I have enclosed my resume. I feel confident that my training, knowledge and experience in the sales, customer service and

administrative related fields make me a valuable commodity for a quality organization such as yours. While my resume may give you

some indication of my qualifications, it cannot measure my other contributions such as, creativity, dedication, attitude, teamwork and

commitment to excellence.

I look forward to discussing my successful track record as well as the contributions that I would further add value to your organization. I

will contact you for a convenient time for an interview. Until then, if there are any questions, please feel free to call me. I can be

reached at (404) 343-9450.

Thanks for your time and consideration.

Sincerely,

Ronile L. Smith

Ronile L. Smith

6170 Hillandale Drive APT 804

Lithonia, Georgia 30058 Home Phone: (404) 343-9450 Email: rlsmith68@comcast.net

OBJECTIVE

To obtain a position in a organization that will benefit from initiative and capabilities, and contributions. I am especially interested in a position with the potential for advancement and increased decision-making.

PROFESSIONAL ACHIEVEMENTS

Reputation as a dependable and accountable employee.

Strong organizational skills.

Effectively manage many different responsibilities simultaneously.

Trained both new and existing personnel on daily operation of customer service system.

Detail-minded; perceptive, can identify and correct problems impeding organizational progress and performance.

Consistently present a high profile, professional demeanor, complimented by a positive "can-do" attitude.

Computer skills in Microsoft Word and Word Perfect.

EMPLOYMENT HISTORY

December 2009- Present Atlanta VA Medical Center – Patient Services Assistant, Decatur, GA

I am primarily responsible for providing administrative support of the professional staff in the Oncology/Hematology treatment center.

I am the focal point for both veterans and clinical staff, providing assistance to provide quality care in the veterans' interest.

Responsible for requesting medical release of information for patients from different facilities.

Answer the phones and locate charts for the different clinics for the scheduled appointments.

Very knowledgeable of HIPPA and JACHO regulations. 11/2004 - 08/2008 Lowe’s Home Improvement – Cashier/Inventory Control, Madison, GA

Successfully assisted customers in merchandise selections.

Operated the cash registers and computer input applications.

Demonstrated skills in providing excellent customer service.

Excellent public relations and customer contact.

Stock and arrange displays.

Unload freight from various outside agencies.

Recorded and logged work orders and other necessary documents for discrepancies.

.

10/2007 - 12/2007 A Child’s World – Teacher Assistant, Augusta, GA

Assisting in the implementation of the daily program under the direction of the teacher.

Supervising the classroom when the teacher is out of the room.

Helping with general housekeeping and kitchen task.

Treating all children with dignity and respect

Maintaining confidentiality about children, their families, and other employees outside the school.

04/2002 – 05/2004 Little Tikes Preschool – Teacher Assistant, Madison, GA

Assisting in the implementation of the daily program under the direction of the teacher.

Supervising the classroom when the teacher is out of the room.

Helping with general housekeeping and kitchen task.

Treating all children with dignity and respect

Maintaining confidentiality about children, their families, and other employees outside the school

. 08/2000 – 03/2002 McDonald’s Restaurant– Manager Trainee, Madison, GA

Demonstrated skills in providing excellent customer service.

Excellent public relations and customer contact ability.

Operated the cash registers and computer input applications.

Successfully assisted customers in merchandise selections.

Performs assigned duties, under direction of experienced personnel, to gain knowledge.

Measured and prepared prep items for the prep table.

Followed guidelines for sanitation of equipment and attended SERVSAFE class. .

09/1997 – 04/2000 Wal-Mart – Department Manager , Madison, GA

Successfully assisted customers in merchandise selections.

Operated the cash registers and computer input applications.

Demonstrated skills in providing excellent customer service.

Excellent public relations and customer contact.

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.

Contributes to team effort by accomplished related results as needed. 04/1991 – 12/1995 United States Army – Multi-Channel Transmission Systems Operator ,

Works directly on communication devices and equipment that communicate through more than one channel.

Responsible for installation, repair, operation and maintenance check of these devices, antennae and associated equipment.

Demonstrated skills in providing excellent customer service.

Analyzes BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit.

. EDUCATION

2010 - Present Georgia Piedmont Technical College – Business Administration Technology

REFERENCES

Upon request