THERMAL TRANSFER PRINTER

ROLLY 1000

OPERATION AND MAINTENANCE MANUAL

ENGLISH

07 M 037 E

CONTENTS

1. PRODUCT INTRODUCTION..................................................................................1 1.1 Directives 2002/95/EC and 2002/96/EC........................................................... 1 1.2 Specification …................................................................................................. 1

1.2.1 Printer ....................................................................................................... 1 1.2.2 Environment ............................................................................................... 2 1.2.3 Hardware.................................................................................................... 2 1.2.4 Bar Code.................................................................................................... 2

1.3 Optional Items .................................................................................................. 3 1.4 Supplies............................................................................................................ 3

1.4.1 Label Specification ................................................................................... 3 1.4.2 Ribbon Specification ................................................................................. 3

2. GETTING STARTED ............................................................................................. 4 2.1 Unpacking and Inspection ................................................................................. 4 2.2 Equipment Checklist......................................................................................... 4 2.3 Printer Parts ..................................................................................................... 5 2.4 Buttons, Indicators and Adjustment Knobs ....................................................... 6

3. SET UP.................................................................................................................. 9 3.1 Setting Up the Printer ....................................................................................... 9 3.2 Ribbon Installation............................................................................................ 9 3.3 Label Roll Installation .................................................................................... 10 3.3.1 Distance/Black Line Detector Positioning ................................................... 11 3.4 Self-test ......................................................................................................... 12 3.5 Dump Mode.................................................................................................... 13

4. USING THE PRINTER ........................................................................................ 14 4.1 Power-on Utilities............................................................................................ 14

4.1.1 Gap/Black Mark Sensor Calibration Utility .............................................. 14 4.1.2 Printer Initialisation................................................................................... 15

4.2 Troubleshooting Guide .................................................................................... 16

5. PRINTER CLEANING.......................................................................................... 17 5.1 Print Head Cleaning ........................................................................................ 17 5.2 Printer Cover Cleaning ................................................................................... 17 5.3 Internal Parts Cleaning .................................................................................... 17

APPENDIX LCD Control Panel Operation Map ..................................................... . 18

1. PRODUCT INTRODUCTION ROLLY 1000 has rugged steel construction and durable metal mechanism ensuring the ability to work in industrial environments. Rolly 1000 is equipped with a 32-bit RISC processor, which offers up to 4”/sec print speed. The back-lit LCD display, simplifies printer status management and operation and the moveable sensor design can meet a wide range of media. Frequently used bar code formats are available while fonts and bar codes can be printed in any one of four directions. ROLLY 1000 provides a choice of five different sizes of alphanumeric font, OCR-A, OCR-B and one true type font.

1.1 Directives 2002/95/CE and 2002/96/CE

Following information applies in member states of the European Union: USER INFORMATION in accordance with “Directives 2002/95/EC and 2002/96/EC regarding the reduction of hazardous substances in electrical and electronic equipment, including the disposal of waste”.

The 'Not in the bin' symbol above when shown on equipment or packaging means that the equipment must, at the end of its life, be disposed of separately from other waste. The separate waste collection of such equipment is organised and managed by the manufacturer. Users wishing to dispose of such equipment must contact the manufacturer and follow the prescribed guidelines for its separate collection. Appropriate waste separation, collection, environmentally compatible treatment and disposal is intended to reduce harmful environmental effects and promote the reuse and recycling of materials contained in the equipment. Unlawful disposal of such equipment will be subject to the application of administrative sanctions provided by current legislation. 1.2 Specification

1.2.1 Printer

Item Specification

Printing Mode Thermal transfer and direct thermal Resolution 300 DPI Max. Print Length 450 mm Max. Print Width 104 mm Print Speed 2,3,4 ips

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1.2.2 Environment

Operating Environment

Temperature 5 ~ 40° C Humidity 30 % ~ 85 %

Storage Environment

Temperature -10 ~ 60° C Humidity 20 ~ 95 % Ventilation Free air environment

1.2.3 Hardware

Sensors Label gap sensor, ribbon end sensor, black mark sensor, head printer open sensor, label taken sensor.

Memory Flash ROM (2MB), DRAM (2MB) and 8M optional flash ROM (memory module)

Interface RS-232C (RS422/485 option), Centronics (SPP), USBV1 .1 and Internal LAN adapter (option).

Cutter 4 inch width (Media thickness up to 0.25 mm) Power 100-240 V universal switching power supply.

1.2.4 Bar code

Code 39, Code 39C, Code 93, Code128 subsets A.B.C, Codabar, Interleave 2 of 5,

EAN-8, EAN-1 3, EAN-1 28, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, CPOST,

MSI, PLESSEY, POSTNET, EAN-14, ITF-14, PDF-417, Maxicode, DataMatrix, QR code.

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1.3 Optional items

� Cutter module

1.4 Supplies

1.4.1 Media specification

Item Specification

Type Reel media: precut wraparound cable markers, precut cable tags, labels

Media Width Max. 116 mm ( Max. 4,4” ) Media Thickness 0,06 ～ 0,25 mm (0,4 mm per TPM-ROLL) Media Roll Diameter 203 mm (Max.) Roll Core Diameter 25 or 77 mm Black Mark Width 3 mm (Min.)

1.4.2 Ribbon specification

Item Specification

Ribbon Width 25,4 ～ 114,3 mm Ribbon Length 300 m (Max.)

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2. GETTING STARTED

2.1 Unpacking and inspection

ROLLY 1000 is specially packaged to withstand damage in shipping. In case of evident

damage on receipt, contact the supplier directly to specify the nature and extent of

damage. Please retain the packaging materials in case you need to reship the printer.

2.2 Equipment checklist

� ROLLY 1000 printer � Ribbon take up spool � Power supply cable � Centronics interface cable � USB interface cable � 3’’ paper core adapter � Operating software on GENIUS SUITE CD � Black printer ribbon � Protective cover

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2.3 Printer components

Figure 1. Printer front view

Figure 2. Printer rear view

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External Label Feed Opening

Centronics Port

RS-232C Port

USB-Port

Power Switch

Power Supply Connector

Aux. LED LCD Display Control Buttons

Printer Right Side Cover

Lower Front Panel

Figure 3. Printer interior view

2.4 Buttons, Indicators and Adjustment Knobs

Power Indicator

When the printer is in the power-on condition, the Power indicator is lit.

On-line Indicator

This green On-Line indicator is lit when the printer is ready; the On-Line indicator blinks when pressing PAUSE button.

Error Indicator

The red Error indicator lights in the event of a printer error such as memory full, carriage open, cutter error, etc.

MENU/SELECT button Provided with a built-in menu, the printer allows the user to directly set printing parameters or view printer status on the LCD display.Press the MENU button to enter printer setup mode. Press the MENU button again to proceed to the next item. Setup is comprised of: Printer Setup, Sensor Setup, System Setup, File Setup and Printer Test. For more information, please refer to Appendix for the structure and operation at logic of the menu.

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Ribbon Rewind Spindle

Ribbon Tension Adjustment Knob

Ribbon Supply Spindle

Print Head Pressure Adjustment Knob

Print Head Lift Lever

Media Guide Bar

Media Guide Clamp

Media Spindle

PAUSE/EXE/INC button This buttons conbines three functions:

A. PAUSE button if the printer is in the Ready status. By pressing the PAUSE button: (1) the printer stops at the completion of printing of the current media, (2) the On-Line LED flashes, and (3) the printer holds all data in memory. This allows for trouble-free replacement of media stock and thermal transfer ribbon. A second depression of the PAUSE button will restart the printer.

B. EXE/INC button if in Setup mode. Press EXE/INC button to increase the value of parameters or execute the selected item.

FEED/DEC button

This button also has dual functions: Feed one medium row and decrease the value of parameters. Press the FEED button, the printer will advance one medium row. Press the DEC button to change parameter settings or exit the submenu.

Print head lift lever

When opening the Print Head Lift Lever, On-Line LED is off, the LCD display shows “Carriage Open”. After engage the print head lift lever, press the FEED button, printer will re-register the media then show READY on the LCD display and the screen will return to ready condition.

Ribbon tension adjustment knob

The ribbon tension adjustment knob offers six settings to suit different widths of ribbon. Turning the knob clockwise from 0 to 5 tightens the ribbon. A light click is audible between settings. A louder click indicates setting 1. Factory setting is 5.

Print head pressure adjustment knob

Each print head pressure adjustment knob has 5 settings to allow for different media reel widths. For a 50 mm or narrower reel, the left hand setting may need to be increased and the right hand decreased, while for a 100 mm wide reel, both knobs should have the same setting. Factory setting is 5 on each knob.

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Print head burn line adjustment screw

The print head adjustment screws are used to fine tune print quality for different thicknesses of media. Turning the knobs adjusts the print head burn line forward or backward relative to the platen roller. Usually no adjustment is required, so proceed with caution as incorrect setting may move the print head burn line from its optimum position, reducing print quality and possibly damaging the printer. To re-optimise the print head burn line by moving it forward, increase print head pressure as in section above and turn these screws counter-clockwise. Test print. Continue to adjust and test until the highest print quality is achieved.

Attention: The print head moves 0.7 mm for each 360 degree turn. Proceed with caution, turning the screws only ¼ of a turn each time and in the same direction of rotation.

Figure 4. Print Head Adjustment Screws

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Print Head Adjustment Screws

3. SET UP

3.1 Setting up the printer

1. Place the printer on a flat, secure surface.

2. Make sure the POWER switch is off. 3. Connect the printer to the computer with the provided USB or Centronics cables. 4. Plug the power supply cable into the power supply connector at the rear of the printer, and then plug the power cable into a properly earthed power outlet.

3.2 Ribbon installation

1. Open printer right side cover and lower front panel. 2. Disengage print head lift lever. 3. Install a new ribbon onto the ribbon supply spindle (fig. 5).

Notice : Ribbon should be placed to the left end of spindle.

Figure 5a. Ribbon sensor

Figure 5. Ribbon installation

4. Locate the take up spool on the ribbon rewind spindle. 5. Locate the ribbon on the supply spindle with the leading edge hanging down at the

front. Pull the ribbon leading edge through the printer ensuring it passes through the ribbon sensor (fig. 5a) and follows the correct path (fig. 8) and then attach with tape to the take up spool.

6. Manually turn the ribbon rewind spindle (R) to tension the ribbon.

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Take up spool on ribbon rewind spindle

Printer Ribbon on supply spindle

Ribbon sensor

Printer Ribbon

Figure 6. Ribbon & Media installation path

3.3 Loading Media reels

1. Locate the 3” hub on the media spindle and mount a reel of media (fig. 8). 2. Pull the media leading edge under the media guide bar, ensuring it passes through the green Gap / Black mark sensor and is against the black stop on left side (figs. 9a & 9b), then under the Print head, until it protrudes from the machine. 3. Adjust the clamp to restrict sideways movement of the media and close it to the bar, ensuring the media can advance freely by pulling it from the front.

Figure 7a. Gap/Black mark sensor

Figure 7. Media reel installation

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3” adaptor

Gap/Black mark sensor

Label roll

Media guide bar

3.3.1 Distance/black line sensor positioning Media will advance correctly only if the sensor is correctly aligned. Manually position the sensor, depending on the media being printed, as follows: - For TTL…media, align the long line marked on the sensor with the centre of the left hand label, see fig. 9a.

Figure 9a - For TPM-ROLL media, align the long line with the centre of the lateral holes to the left of the reel, see fig. 9b. Figure 9b - For KM-ROLL media, align the short line marked on the sensor with the centre of any label, see fig. 9c. Figure 9c - Using the Print head lever, lower the print head and lock the lever. - Close front and side covers. - Power up the printer.

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Long line of the detector in the centre of the left hand label

Long line of the detector in the centre of the lateral holes

Holes

TTL… media

Sensor

Sensor

Stop

Stop

Stop

Short line of the detector in the centre of any label

Sensor

KM-ROLL media

TPM-ROLL media

3.4 Self-test To initiate the self-test mode, depress the MENU button. Press MENU button to scroll to Printer test. Press EXE button to enter the submenu and press MENU button to Printer Config. Press EXE button to print printer internal setting. In self-test, a check pattern is printed to verify the performance of the print head followed by the printer internal settings as shown below:

1. Printer model and firmware version 2. Check sum 3. Serial port setting 4. Code page setting 5. Country code setting 6 Print speed setting 7. Print density setting 8. Label size setting 9. Gap (Bline) width and offset setting 10. Backing paper transparence 11. File list 12. Memory available

PRINTER INFO

Figure 10. Printout of self-test

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Print head check pattern Firmware version Firmware check sum Printed mileage (meter) Serial port configuration

Country code

Print speed (inch/sec)

Print density

Label size (inch)

Gap distance (inch)

Gap/Black mark sensor sensitivity

Backing paper transparency

Numbers of download files

Total & available memory space

3.5 Dump mode

To enter dump mode, press MENU button to scroll the cursor to “Printer Test” then press EXE button to enter the submenu. Press MENU button to scroll dump mode. Press EXE button to select line dump mode or page dump mode. Press MENU button to select EXIT to enter dump mode. In this mode, any character sent from the host computer will be printed in two columns, as shown in Figure 11. In the left hand column are the characters received and in the right hand columns are the corresponding hexadecimal values. This is very helpful to users for the verification of programming commands or debugging of printer programs. Reset the printer by pressing the FEED button.

Abbildung 11. Ausdruck im Übergabe-Modus

Figure 11. Printout of dump mode

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ASCII data Hexadecimal data related to left column of ASCII data

4. USING THE PRINTER

4.1 Power-on utilities

There are two power-on utilities to calibrate sensors and initialise the printer hardware. These utilities are activated by pressing the PAUSE button, PAUSE and FEED buttons and turning on the printer power simultaneously. The utilities are:

1. Gap/black mark sensor calibration 2. Printer initialisation

4.1.1 Gap/Black mark sensor calibration utility

This utility is used to calibrate the sensitivity of the gap/black mark sensor. The gap/black mark sensor must be calibrated whenever changing the label media, executing printer initialization, or the message “NO PAPER” appears in the display, even when material is present.

Calibrate the sensor by following one of the procedures: - Verify that the sensor is correctly positioned (refer to section 3.3.1)

Procedure A, using the power on off switch.

1. Install the ribbon and media (refer to sections 3.2 and 3.3) and engage the print head lift lever.

2. Turn off printer power.

3. Press PAUSE then power up the printer. Release the PAUSE key when “GAP/BLINE sensor calibrating....” message is shown on the LCD display. The printer will calibrate the Gap / Black mark sensor automatically.

Procedure B, using the Control buttons.

1. Install the ribbon and media (refer to sections 3.2 and 3.3) and engage the print head lift lever.

2. Turn on the printer. 3. The ‘MENU’ button twince; message ‘Sensor calib‘ displayed. 4. The ‘PAUSE’ button once; message ‘Auto gap’ displayed. 5. The ‘PAUSE’ button once; printer will operate and the sensor will calibrate. 6. The ‘MENU’ button six times; message ‘Exit’ displayed. 7. The ‘PAUSE’ button once; message ‘Sensor calib’ displayed. 8. The ‘MENU’ button four times; message ‘Exit’ displayed. 9. The ‘PAUSE’ button once; message ‘Ready’ displayed.

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4.1.2 Printer initialisation Printer initialisation will restore default printer settings slown below.

Item Default value

Cleared by

initialisation

Parameter saved when power off

Mileage N/A No Yes Check sum N/A No Yes Serial port 9600,n,8,1 Yes Yes Code page 437 Yes Yes

Country code 001 Yes Yes Tear mode On Yes Yes Peel mode Off Yes Yes

Cutter mode Off Yes Yes Offset 0 Yes Yes

Reference point 0,0 Yes Yes Print direction 1 Yes Yes

Speed 4 inch/sec Yes Yes Density 07 Yes Yes

Label size 4 x 2.5” Yes Yes Gap/Bline sensor Gap Sensor Yes Yes

Gap(Bline) 0.12” (3 mm) Yes Yes Transparency 142 Yes Yes Ribbon sensor

sensitivity 1 Yes Yes

LCD language English Yes Yes Aux. LED Off Yes Yes

Aux. Buzzer Off Yes Yes Download files N/A No Yes

RTC N/A No No

Please follow the steps below to initialise the printer:

1. Turn off the printer power.

2. Hold down the PAUSE and FEED buttons and turn on the printer power. 3. Do not release the buttons until the red LED flash in turn.

Notes: Printing method (thermal transfer or thermal direct printing ) will be set automatically at the activation of printer power. When printer initialisation is complete, please calibrate the gap/blackmark sensor again.

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4.2 Troubleshooting guide The following guide lists the most common problems that may be encountered when operating this printer. If it still does not function please contact your local Cembre office or Agent.

Problem Reasons Solutions

“NO RIBBON”

1. Running out of ribbon. 2. The ribbon is installed incorrectly. 3. The ribbon doesn’t pass through the sensor.

1. Supply a new ribbon. 2. Refer to the steps in section 3.2 to reinstall the ribbon. 3. Reintroduce the ribbon through the ribbon detector.

“NO PAPER”

1. Running out of media. 2. The label roll is installed incorrectly. 3. The moveable gap/black mark sensor is not placed in the proper location.

1. Supply a new media reel. 2. Refer to the steps in section 3.3 to reinstall the media reel. 3. Move the sensor to the proper location.

Poor printing quality

1. Dirt has accumulated on the print head. 2. The density setting is incorrect. 3. Ribbon and media are incompatible. 4. The pressure of the print head is incorrect.

1. Refer to section 5.1 to clear the print head. 2. Adjust the print density and speed. 3. Use compatible proper ribbon and media. 4. Refer to the section 2.4 to adjust the print head pressure.

Power indicator does not illuminate

1. The power cable is not properly connected. 2. The voltage is not correct.

1. Check the power lead is property between printer and mains. 2. Check the supply voltage at the rear of printer.

“PAPER JAM”

1. The media size is not set correctly. 2. Media may be stuck in print mechanism.

1. a. Reset the media size. b. Re-calibrate the gap/black mark sensor. 2. Remove the stuck label.

“CARRIAGE OPEN” The printer carriage is open. Close the print carriage.

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5. PRINTER CLEANING The printer should be cleaned regularly to retain high quality and optimum performance.

5.1 Print head cleaning

1. Switch off and unplug the printer.

2. Open the printer cover. 3. Open the print head using the lift lever. 4. Remove the media and ribbon (If loaded).

5. Using a swab soaked in dilute alcohol, wipe along the print head carefully. 6. Do not close the print head until the alcohol has evaporated. 7. Close the printer cover. Do not use harsh or abrasive cleaning materials or solvent.

5.2 Printer cover cleaning

1. Switch off and unplug the printer.

2. Using a lint-free cloth soaked in water or mild detergent, lightly wipe the printer cover.

5.3 Internal parts cleaning

1. Switch off and unplug the printer.

2. Open the printer right side cover. 3. Remove the media and ribbon (If loaded). 4. Open the print head using the lift lever. 5. Using a soft cloth soaked in alcohol or mild detergent, carefully wipe the internal parts. 6. The rubber roller should be cleaned with a wet cloth. 7. Install the ribbon and media, close the print head lift lever. 8. Close the printer right side cover.

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APPENDIX LCD Control Panel Function Map

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Note: 1. Defaults are marked with an asterisk (*)

2. The parameter in the shaded area can be accessed by pressing the INC. or DEC. keys to set the value.

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