Role of T&D officer

Prepared By

Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public forms and presentations.

Manu Melwin JoyAssistant Professor

Ilahia School of Management Studies

Kerala, India.Phone – 9744551114

Mail – manu_melwinjoy@yahoo.com

Role of T&D officer

• Gordon Lippitt has identified four roles for training managers in modern organizations: – learning specialist and

instructor .– administrator of training

and development staff and programmes .

– information coordinator. – internal consultant to the

management of the organization.

Role of T&D officer

• Now the focus has shifted significantly towards the last two of the roles listed: – the training manager as

information coordinator: • managing and monitoring

contractor relationships • enabling and evaluating line

manager effectiveness in developing their staff • coordinating an organization-

wide skills development effort.

Role of T&D officer

– the training manager as internal consultant: • Identifying skill development

needs for the future • advising on staff development

methods and best practice • evaluating and improving the

bottom line effectiveness of the organization’s training and development effort

• This is the new profile which training managers will need to match as they help to steer their organizations into the new millennium.

Internal Trainers

• “For organizations with their own training group, an internal trainer will front up on training day and deliver the training material. Internal trainers may already know some of the people they are training, so their ability to engage and personalize the material is much greater.

External trainers

• External trainers can be hired when internal trainers are not available, or when the material requires a depth and breadth of expertise that calls for someone special. Remember, however, that internal trainers have a different outcome in mind than external trainers. For internal trainers—at least the good ones—the outcome is greater understanding and competence for the employees at the organization. For external trainers, the outcome is to deliver the class and get paid well.“