Role of libraries in disasters and emergencies
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Transcript of Role of libraries in disasters and emergencies
Role of Libraries in emergency context: The case of the 2010
Earthquake and Tsunami in Chile
Maria Garrido & Beth Patin In collaboration with Angelica Celedón y Andrea Pequeño (ATACH)
The Urgency of Reading
October 11th, 2013
Paris, France
GO WITH THE FLOW
Motivation 2010 Chilean Earthquake
& Tsunami Case Study Themes and Trends
Directions for the Future
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• What roles did libraries play during this crisis?
• What strategies were implemented to foster communication and information sharing for people in affected areas?
• Are there common elements across the public access venues which would facilitate appropriate response in the future?
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RESEARCH GOALS
DIFFERENT ROLES LIBRARIES PLAY
1. Changing information and communication needs
2. Shifting services/shifting roles
3. Transformation of Community Space
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CHANGING INFORMATION NEEDS | SHIFTING LIBRARY SERVICES
THE TECHNOLOGY COMPONENT
• Locating & interacting with family and friends
• Downloading/Filling government forms
• Checking updates about conditions of the affected region.
• Locating information on the status of their homes and work places
THE SOCIAL COMPONENT
• Creating & distributing preparedness information
• Establishing emergency operations centers
• Providing physical aid (food, water, tarps, shelter)
• Assisting with completion of government forms
• Cleaning up the damage after the disaster.
CHANGING INFORMATION NEEDS
1. Safety & Welfare (I’m okay, Are you okay) 2. Access to basic needs (food, water, shelter, etc.)
Citizens in Chile locating family members | Mobile Telecenter Source: CDI Europe
CHANGING INFORMATION NEEDS
3. Filling out government forms and insurance claims
Astrodome Library after Hurricane Katrina Source: Beth Patin
Technology & Social Change Group University of Washington Information School
tascha.uw.edu +1.206.616.9101
Twitter: @taschagroup
Asociación de Telecentros Activos de Chile (ATACH) www.atach.cl
(56 2) 89 15 261 Twitter: @atach_chile
Maria Garrido Research Assistant Professor [email protected] @mariaigarrido
Beth Patin PhD Student [email protected]
This research was made possible by Microsoft and the Global Impact Study, a project co-funded by Canada’s International Development Research Centre
(IDRC) and the Bill & Melinda Gates Foundation