Role of effective communication

Improving communication skills

By Anousha saleem D-15-AR-06

What is communication?Communication is the flow of material information, perception, understanding and imagination between two parties .It is not only based on the transmission of idea between individuals.Effective communication is a two way street that deals with the delivery of message by following the value and intensity of the message transmitted on the receiver’s mind .

TRANSFER OF MESSAGE FROM ONE MIND (SENDER) TO OTHER MIND (RECEIVER) WILL BE SUCCESSFUL, IF FOLLOWING STAGES ARE PERFORMED WELL.SOURCE

1. SELECT THE MESSAGE ACCORDING TO THE SITUATION AND THE AUDIENCE

2. WORDING THE MESSAGE3. UTTERING THE WORDS

TARGET1. LISTENING2. UNDERSTANDING3. REGISTERING THE MESSAGE

Communication process

1.Speaking2.Writing3.Listening4.Reading

Components of Communication

Barriers in Communication1.Stress and out of control emotions.2.Unwillingness to learn new approaches.3.Selection of Uncertain medium.4.Lack of Self-Confidence.5.Lack of Focus.6.Voice quality.7.Negative body language.

Role of listener in effective communication:-Effective communication is less about talking and more about listening. When you’re an engaged listener, not only will you better understand the other person, you’ll also make that person feel heard and understood.

What is listening :-listening is the interpretative action taken by the listener in order to understand and potentially make meaning out of the sound waves.

Properties of a engaged listener:-Focus fully on the speaker.Avoid interrupting or trying to redirect the conversation to your concerns.

Try to set aside judgment.Provide feedback.

Show your interest in what’s being said.

Tips to improve communication:-IMPROVE LANGUAGE.IMPROVE PRONUNCIATIOON.WORK ON VOICE MODULATION.WORK ON BODY LANGUAGE.READ MORELISTEN MOREAVOID READING OR WATCHING OR LISTENING UNWANTED LITERATURE, GOSSIP, MEDIA PRESENTATION ETC.INTERACT WITH QUALITATIVE PEOPLE.IMPROVE ON YOU TOPIC OF DISCUSSION,PRACTICE MEDITATION & GOOD THOUGHTS.THINK AND SPEAK.DO NOT SPEAK TOO FAST.USE SIMPLE VOCABULARY.DO NOT SPEAK ONLY TO IMPRESS SOMEONE.LOOK PRESENTABLE AND CONFIDENT.