Role of a Manager

Identify Your Roles

In The Context Of Organization

Please Do Not Just Follow The Generic Roles

Dimensions.

Executives And Roles

Why Roles:•Incomplete Organizational

Arrangements•Changing Environment And Technology•Internal Dynamics

Executive’s RoleContribute In Building Organizational

Capabilities To Perform

What Kind Of Manager Are You?

Fear State manager

Works against the systems

Win/lose mentality

Self-oriented

Strategically create obstacles

Slave to time; frenetic

Preoccupied with payoff,

rewards, image

Overly controlling

Sold State Manager

work with rules and

procedures

win/win when possible

function oriented

rearrange obstacles

crisis oriented

concerned with rewards,

respect and response to

external influences

control using formal

systems

Flow State Manager

works with energy

wining and losing in not

important ; doing what is

necessary

total system oriented

removes obstacles

respond to time pressures

with flexibility

motivated from within

allow the flow of energy –

remove control

Role Of A Manager• Interpersonal Roles

1. Figure-head 2. Leader 3. Liason

• Informational Roles 4. Monitor 5. Disseminator 6. Spokesman

• Decisional Roles 7. Entrepreneur 8. Disturbance Handler 9. Resource Llocator10. Negotiator

Figurehead

Purpose:• To Add Dignity And Status To The

OrganizationActivities:• Inspiring, Being With People • Appreciation Letter;wishing Subordinates • Making Public Speaches• Membership In Institutions Of Repute• Keep Contacts With People Of Status• Attending Ceremonial And Religious

Function; Entertaing Visitors

Manager As Leader

Purpose:• Integrate Individual Needs And Organizational Goals

Activities:• Create Conducive Culture An Climate• Provide Guidance And Motivation• Energy,vision, Direction And Purpose• Empower People To Perform• Hiring, Training, Judging, Remunerating, Promoting,

Dismissing, Correcting Mistakes; Discipline The Erring Staff; Determine Rewards And Punishment

Manager As A Liaison

Purpose:• To Link His Organization With The External

Environment• To Create A Network Of Support And Services

Activities:• Membership In Association• Joining The Board Of Other Companies• Social Contact- Festival And Gifts• Sharing Of Information And Resources• Help And Assistance, Donation

Manager As Monitor

Purpose:• To Detect Variations And Assess Performance And Progress• To Identify Problems And Opportunities• To Build His Own Knowledge Base

Activities: • Reads Routine Reports, Talking To Subordinate, Observation And

Touring The Organization• Reads Periodical On Trade, Technology, Market, Business In

General• Analyses Information To Comprehend Ideas And Trends • Take Decisions, Initiate Timely Corrective Actions, • Formulate New Programmes, Strategies, Introduce New

Technology, Improve Management Practices And System

Manager As Disseminator

Purpose:• To Keep The Efforts Of People And Units Well Coordinated• To Delegate/Guide Decision Making Process• To Keep People Informed Of New Policies, Decisions,

Changes In External Environment

Activities:• Forwarding Mails, News Items, Articles;• Conduct Internal Meetings, Send Circulars, Makes

Presentations, Send People For Visits, • Arrange Sharing Of Experiences, Send Employees For

Seminars, Subscription Of Magazines And Journal For Employees, Regular Display Of Events

Manager As Spokesperson

Purpose:• Influence The External Environment• Keep Informed Of Organization’s Plans, Policies, And Results

Activities:• Lobby With Government Agencies, Association Etc• Inform Public-suppliers, Peers, Customers, Press• Demonstrate An Up-to-minute Knowledge Of His Business• Act As An Expert In His Business And Give Advice To Other

Organizations, Associations

Manager As Entrepreneur

Purpose:• To Expand And Diversify Business • Design And Develop New Business Process And

Management Systems, Strategies

•Activities: • Empower People To Initiate New Project New Ideas,

Assess, And Convert Them Into Profitable Ventures • Scanning The Environment To Spot Opportunities And

Look Into Future • Initiate Improvement Projects • Seek Or Work Out Creative Solutions To Problems And

Issues• Delegate, Supervise, And Allocate Resources

Manager As Disturbance Handler

Purpose:• To Protect The Organization For To Protect The Organization For

Unanticipated Consequences: Monetary Unanticipated Consequences: Monetary Losses, Loss Of Image, Actions Of Legal Losses, Loss Of Image, Actions Of Legal Bodies, Production LossesBodies, Production Losses

Examples Of ACTIVITIES• Anticipate Situation Of Uncertainties And Anticipate Situation Of Uncertainties And

Make Arrangement To Deal WithMake Arrangement To Deal With• Develop Mechanism To Cope Up With Develop Mechanism To Cope Up With

Unexpected CrisesUnexpected Crises• Initiate Negotiation To Resolve ConflictsInitiate Negotiation To Resolve Conflicts

Manager As Negotiator

Purpose:• Set Up Business Transactions With External• Entities In The Best Interest Of The

Organization

Examples Of ACTIVITIES:• Acquisition, Mergers, Settlement With Unions,

Supply-contract, Finalizing Deal With Big Customers, Consultants, Services, Agents, Principles

Manager As Resource Allocator

Purpose:•Acquire Resources (Time, Money,

Machines, Manpower) For Carrying Out The Feasible/

Viable Business Activities•Plan Mobilization Of Resources As Per

The Targets/Goals/Schedule

Examples Of ACTIVITIES: • MAKING BUDGETS; SCHEDULING TIME;

SANCTION OF FINANCES FOR VARIOUS PURPOSE;

Role EfficacyRole Making:

Self-role Integration - Opportunity For Use Of Special Strength Proactively – Takes Initiative To Start New Activities Creativity – New Ways Of Solving Problem Confrontation – Take Up The Problem With Those Who Can Find

Solution

Role Centering Centrality –Role Is Central To The Organization Influence – Allows To Influence Others Personal Growth – Contribute In Learning And Personal

Development

Role Linkage Inter Role Linkages –Role Can Be Linked With Other Roles In The

Organization Helping Relationship –Provide Opportunity To Give And Receive

Help Super-ordination – Role Is Connected With Larger Community

Outside The Organization