ROLE OF A MANAGER

BY:

SANDIP KUMAR SAHOO

CENTURION UNIVERSITY

MANAGER

• A person responsible for controlling or administering all or part of a company or a similar organization is known as a manager.

• As an organization evolves and grows, a manager plays an integral part in its successful growth.

• Organizations need to look to a manager that will hold several roles, such as leader, negotiator, figurehead, and communicator.

• In each of these roles, the manager's goal is to help employees through the change and evolution of an organization with the least number of conflicts and issues as possible.

5 DIFFERENCES BETWEEN A WORKER AND A MANAGER

Worker

• Works alone

• Does the work

• Like a player in the team

• Is lead and Managed

• Responsibility:

Single

Manager

• Works with others

• Develops

people/customers

• Like a coach and a counsel; Pitches in as player when needed.

• Is the Leader/Manager according to the condition

• Responsibility : Various

MANAGEMENT LEVELS

• In organizations, there are typically three levels of management: top-level, middle-level, and first-level.

• These three main levels of managers form a hierarchy, in which they are ranked in order of importance.

1. TOP-LEVEL MANAGERS: These individuals are at the top one or two levels in an organization, and hold titles such as: Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operational Officer (COO) etc.

2. MIDDLE-LEVEL MANAGERS: Middle-level managers, or middle managers, are those in the levels below top managers. Middle managers' job titles include: General manager, Plant manager, Regional manager, and Divisional manager.

3. FIRST-LEVEL MANAGERS: First-level managers are also called first-line managers or supervisors. These managers have job titles such as: Office manager, Shift supervisor, Department manager, Foreperson, Crew leader, Store manager.

FUNCTIONS OF A MANAGER

FUNCTIONS OF A MANAGER

1. Planning: This step involves mapping out exactly how to achieve a particular goal.

2. Organizing: Assigning work and granting authority are two important elements of organizing.

3. Staffing: Recruiting, selecting, training, and developing employees.

4. Leading: Motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees.

5. Controlling: Continuously checking results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.

MINTZBERG’S 10 MANAGERIAL ROLES

Dr. Henry Mintzberg a prominent management researcher conducted a research to find out what are really a manager duties or responsibilities.

In his research Mintzberg said that what managers do can best be described by looking at the roles they play at work.

The term management role refers to specific categories of managerial behaviour.

He identified 10 identified roles of a manager played in organization which fall into three basic categories: interpersonal roles, informational roles and decisional roles.

MINTZBERG’S 10 MANAGERIAL ROLES

A. INTERPERSONAL ROLES: These roles relate to the manager's behaviour and are categorised into

three types.

1. FIGUREHEAD: The Manager performs ceremonial and symbolic duties as head of the organization.

2. LEADER: Fosters a proper work atmosphere and motivates and develops subordinates.

3. LIASION: Develops and maintains a network of external contacts to gather information.

CONTD.

B. INFORMATIONAL ROLES:

Informational roles involve receiving, collecting, and disseminating information.

1. MONITOR: Gathers internal and external information relevant to the organization.

2. DISSEMINATOR: Transmits factual and value based information to subordinates.

3. SPOKESPERSON: Communicates to the outside world on performance and policies.

CONTD.

C. DECISIONAL ROLES: Decisional roles revolved around making choices. Managers’ interpersonal

role leads to the decisional roles. Information and resources that’s collected and gathered by the interpersonal makes a manger able to play the decisional roles or responsibilities that his is obligated to.

1. ENTREPRENEUR: Designs and initiates change in the organization.

2. DISTURBANCE HANDLER: Deals with unexpected events and operational breakdowns.

3. RESOURCE ALLOCATOR: Controls and authorizes the use of organizational resources.

4. . NEGOTIATOR: Participates in negotiation activities with other organizations and individuals.

DIFFERENCE BETWEEN MANAGER AND LEADER

MANAGER

• The manager administers.

• The manager maintains.

• The manager focuses on systems and structure.

• The manager does things right.

• Every manager can’t be a good leader.

LEADER

• The leader innovates.

• The leader develops.

• The leader focuses on people.

• The leader does the right thing.

• But every leader can be a good manager.

CHARACTERISTICS OF A GOOD MANAGER

• A Good Manager has the capability to get people of ordinary ability to perform in an extraordinary manner!

• A Good Manager will always succeed in getting more output and better results from his team members and they will deliver this willingly!

CONCLUSION

• A manager wears many hats. Not only is a manager a team leader, but he or she is also a planner, organizer, cheerleader, coach, problem solver, and decision maker — all rolled into one. And these are just a few of a manager's roles.

• In addition, managers' schedules are usually jam packed. Whether ‐they're busy with employee meetings, unexpected problems, or strategy sessions, managers often find little spare time on their calendars.

• Hence a manager can also be called as the root of a company or an organization.