Robin Wight: The Future is Bright, The Future Is Social
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Transcript of Robin Wight: The Future is Bright, The Future Is Social
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The Future's Bright, The Future's Social
Robin Wight,
President, Engine
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Brands only exist because they help
consumers make buying decisions without using too much brain power
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Your brain doesn’t like changing its mind
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R RL L
a) INITIAL b) PRACTICED
Practised tasks are easier for the brain to do than novel tasks
Source: The Executive Brain Frontal Lobes & the Civilised Mind – Elkhonon Goldberg
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QuickTime™ and aYUV420 codec decompressor
are needed to see this picture.
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33%
27%
19%
9%
What car did people think the yuppie drove?
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Behaviour Change
Attitude Change Behaviour Change ?Attitude Change
Brain science has taught us that it’s normally the other
way round: behaviour change leads to attitude change.
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The mind changer:
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Now With Added
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From ToBeing with them for the journey
Telling people where to go
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Be a companion
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Reduced negative
comments about
Renault's
customer service
from 53% to 16%
Protecting Renault’s reputation for potential purchasers
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21 top UK style
blogs hosted
bespoke Next pop up
shops reaching
260,000 readers
Working with bloggers to drive sales
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Social PR
8 million
people in
4 days
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The Future’s BrightThe Future’s Social
And it always has been
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Why the average person has 130 friends on facebook
Source: Grooming, Gossip and the Evolution of Language, Robin Dunbar
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The evolution of ‘mobile grooming’: scratch my back and I’ll scratch yours
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Language devolved to help us bond in the groups of 150 we had developed to
survive when we left the jungle and became two-legged humans
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The ‘friendship gap’ that facebook filled
Ancestral villages:
neo-cortex group of 150
Cities (from 4000BC)
limit us into groups of 25
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Our genes invented the web and the mobile phone to give us back our neo-cortex groups of 150
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‘An animal’s behaviour tends to maximise the survival of the genes “for” that behaviour, whether or not the genes happen to be in the body of the particular animal performing it.’
Richard Dawkins
‘The Extended Phenotype’
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Extending the reach of the genes beyond the body of the animal
Beaver Dam Mobile phone facebook
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Two thirds of conversations are on social topics.
And women ‘gossip’ four times as much as men.
For good genetic reasons.
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The next step: from social media to social consumption
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From personal ownership to social ownership
‘Collaborative Consumption’
“350 hours a year having sex. 420 looking for parking”
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The Big Society will be delivered via ‘collaborative consumption’ as well as the re-invention of volunteering
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iamcreative.org.uk is a new model where everyone wins: altruism a bonus not a motive
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Self interest rules ok!
Creativity boosted for kids with little effort from
overstretched teachers. And partnership with Business
Chance to capture the thinking of creative young people for
your brand and engage them in it at a formative age
Emerging high-status activity of volunteering that only needs 3-4 hours a month as it becomes
a ‘must do’ for Creative Industry people. Not having it on your CV will be a drawback
in trying to get a new job
Schools Brands Mentors
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The Future’s Bright.Technology is making us human again
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Thank you very much for your Continuous Partial Attention