RMT 558 Abstract

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    School of Housing, Building and Planning

    RMT 558 Construction and Facilities

    Management

    By: Goh Sui Ling P-RM0050/12& Ng Pui Yeen P-RM0103/12

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    Aging highway system

    Ever increasing traffic volumes and truckweights

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    Changes in materials

    Evolving construction practices Major turnovers of experienced

    personnel in both private and public

    sector

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    The expectation of the clients and endusermore complicated need anddemand.

    Engineering duties increased, talentspread over, causing loss of many skilledworkers.

    Therefore, many quality assuranceactivities have been delegated to thosewhose skills and experiences may not beadequate for the task.

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    The changes and challenges can beaddressed through the developmentand implementation of qualitymanagement programs.

    DEFINITION:

    a quality management program is the

    overall process of obtaining the qualityof the product necessary for it to performits intended functions at a reasonablecost.

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    The program can be simple orsophisticated

    Principle element will be the same Most important elementPeople

    Eg.: attitudes, skills, knowledge towards

    making a program works Top management individualprovide

    leadership and continuing trainingvitalto successful program.

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    Planning (planning what we want)

    Designing (Designing what we planned

    for)

    Specifying (specifying what we design)

    Constructing (producing and building

    what we specify)

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    Inspection & Testing (evaluating theproduct to see if we are producing what

    we specified) Maintaining (maintaining what we build

    to provide optimum performance)

    Monitoring (analyzing performance ofwhat was constructed and feeding thisinformation back into the system)

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    Qualitynot merely dependent onconstruction inspection / a properlydesigned testing program.

    It begins with proper planning, design, &specification preparation.

    Built into each design & process, not

    created by inspection Design & specificationcommunication

    of the desired quality levels to contractorand maintenance staff.

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    Through construction plans and

    specifications. The product must be described, clear

    quality level set, assurance units and

    measuring methods determined andother requirements specified.

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    Proper formulated inspection & testingprogram consists of process control,

    acceptance & independent assurancetesting

    Quality is determined, controlled &assured by the overall system andprocesses - A quality managementprogram

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    Important to have all constructedproducts to meet the intended

    performance levels. Eg: Highwaysconstruction

    2 basic options if the work performeddoes not meet specifications: 1. Reject &Reconstruct , 2. Accept at full / partialpayment

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    Professional judgment is important in thisdecision

    But, properly formulated specification willprovide objective information uponwhich to base a decision and should

    specify action to be taken Obligations of contractors must be

    stated in the specification

    These obligations must balance risks, be

    implemented on a consistent basis & beconstantly evaluated.

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    People & their commitments in obtaininga quality productessential element ofa quality management program.

    Its not enough to expect that if onlymaterials and construction inspectionpersonnel implement their qualityassurance / quality control processes

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    Determining factora commitment by

    all personnel (including topmanagement) to quality in all aspects ofhighway design, construction andmaintenance,

    Important elements: continuing training& education at all levels.

    Achieving quality productresult of

    established high goals, sincere workseffort by all involved, informed andconsistent direction & skillful execution