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Transcript of RISO RZ Product Launch Training New RZ Series Product Launch Training Dealer Division Sept 1 - Sept...
RISO RZ Product Launch Training
New RZ Series ProductLaunch TrainingDealer Division
Sept 1 - Sept 3
“Back to Basics”
RISO RZ Product Launch Training
Agenda for RZ Training
Day One - September 1st
Facilitators: Kristen Williams, Tom Mandosa, Marketing
8:30 a.m. - 8:45 a.m. - Agenda and Objectives
8:45 a.m. - 9:30 a.m. - Product Positioning/Marketing Strategy
9:30 a.m. - 10:15 a.m. - RZ Series Product Overview
10:15 a.m. - 10:30 a.m. - Break
10:30 a.m. - 11:30 a.m. - RZ Series and RISO Comparisons
11:30 a.m. - 12:00 a.m. - RZ’s Special Features
12:00 a.m. - 1:00 p.m. - Lunch
1:00 p.m. - 2:00 p.m. - “i”Quality and Digital e-600 dpi
2:00 p.m. - 2:30 p.m. - Quiz
2:30 p.m. - 3:15 p.m. - Sales Strategy 3:15 p.m. - 3:30 p.m. - Break
3:30 p.m. - 4:00 p.m. - Target Market Talk Tracks for Upgrade & Prospects 4:00 p.m. - 4:30 p.m. - Pricing/Cost justification upgrade worksheet 4:30 p.m. - 5:00 p.m. - Competition - BLI side-by-sides 5:00 p.m. - 5:30 p.m. - Final Quiz 5:30 p.m. - 6:00 p.m. - Certification Assignments
6:00 p.m. - 9:00 p.m. - Dinner and Event
RISO RZ Product Launch Training
Agenda for RZ Training
Day Two - September 2nd
Facilitators: Kristen Williams, Tom Mandosa, Bruno DePace, Marketing
8:30 a.m. - 9:00 a.m. - Upgrade Demonstration/Technical Overview 9:00 a.m. - 10:00 a.m. - Workshop #1
10:00 a.m. - 10:30 a.m. - Workshop #2
10:30 a.m. - 10:45 a.m. - Break10:45 a.m. - 12:00 p.m. - Workshop #2 cont’d
12:00 a.m. - 1:00 p.m. - Lunch
1:00 p.m. - 2:30 p.m. - Workshop # 3
2:30 p.m. - 3:30 p.m. - Practice Upgrade Demo Script/ Study e-600 or “i"Quality
3:30 p.m. - 3:45 p.m. - Break
3:45 p.m. - 5:00 p.m. - Practice Upgrade Demo Script/ Study e-600 or “i"Quality
5:00 p.m. - 6:00 p.m. - Dinner in office
6:00 p.m. - 9:00 p.m. - Practice Upgrade Demo Script/ Study e-600 or “i"Quality
RISO RZ Product Launch Training
Agenda for RZ Training
Day Three - September 3rd
Facilitators: Kristen Williams, Tom Mandosa, RGM’s, Marketing, Rick Mytnik, Bruno DePace
8:30 a.m. - 10:30 p.m. - Upgrade Demo Certification/e-600 or “i"Quality Certification Trainees #1 - #6 - Upgrade Demo Certification - Station 1 - RZ390
•Trainees #7 - #12 - Upgrade Demo Certification - Station 2 - RZ390
•Trainees #13 - #18 - Perform e-600 and “i”Quality Role Play Certification - Conference Room •Trainees #19 - #24 - Perform e-600 and “i”Quality Role Play Certification - Training Room
10:30 a.m. -10:45 a.m. - Break
10:45 a.m. - 1:00 p.m. - Upgrade Demo Certification/ e-600 or “i" Quality Certification Trainees #1 - #6 - Perform e-600 and “i”Quality Role Play Certification - Conference Room •Trainees #7 - #12 - Perform e-600 and “i”Quality Role Play Certification - Training Room •Trainees #13 - #18 - Upgrade Demo Certification - Station 1 - RZ390•Trainees #19 - #24 - Upgrade Demo Certification - Station 2 - RZ390
12:00 p.m. - 1:00 p.m. - Working Lunch 1:00 p.m. - 2:00 p.m. - DSM’s develop Dealer Roll Out Plan/Re-Certification if necessary
2:00 p.m. - 2:30 p.m. Wrap up - Rick Mytnik
2:30 p.m. - Depart for Airport
RISO RZ Product Launch Training
Welcome to the future of Digital Duplicators........
New RZ Series
Better Product PositioningEnhanced Image QualityHigh PerformanceHigh ProductivityHigh Value
The future of RISO Digital Duplicators is to be able to offer unparalleled value and performance in the low-mid range market segments.
RISO products are being repositioned to offer high end features like e600 dpi "i"QualityTM in segments where the current standard has been 400 dpi.
Higher performance can be found in all of the RZ Series with unique features like “i”QualityTM which ensures better and consistent copy quality.
High productivity has always been synonymous with RISO, but now this new series can run at the top speed of 130 ppm for Ledger.
All of these features that will be discussed later, adds up to significantly higher value for our customers.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Training Objectives
1. Introduce RZ series and Technology
2. Learn the Unique Features and Benefits
3. Learn the Advantages over Competition
4. Learn the differences between RZ and other RISO products
5. Understand Marketing Strategy and Product Positioning
6. Understand Sales Strategy and Target Markets
7. Certification to ensure consistent message
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Product Positioning
Our sales records and history shows a split sales trend:
Our sales records and history clearly shows a split sales trend. High-end (600dpi/Ledger) and low-end (300dpi/Letter-Legal) products have been fairly fast movers compared to the mid-range 400dpi products which have always lagged behind. As you can see in the middle row, the main reason for lower demand is that customers perceived these products to offer less value relative to the competition.
Segment Demand Reason for (Low/High) Demand
Low - End• 300 dpi• Letter
High Low Cost/Basic Features
Low - Mid Range• 400 dpi
• Letter- Ledger
Low Higher Cost/Average Features/Highly Competitive Market
High - End • 600 dpi (true)
• Ledger
High High Value/Advanced Features
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Product Positioning
Highly Competitive Mid Range Market
As you can see, our market is made up of low, mid and high end products. This diagram simply indicates that the 400 dpi market segment is fiercely competitive, but represents a tremendous opportunity for increased revenue.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Highly Competitive 400 dpi
RISO RZ Product Launch Training
RZ Product Positioning
RZ Series addresses Low - Mid Range Market Demand
Segment Demand Reason for Demand
Low - End• 300 dpi• Letter
HIGH Higher Value/Better Image Quality & Consistency
Mid - Range• e600 dpi
• Letter-Ledger
HIGH Higher Value/Higher
Features/ Better Image Quality Consistency/Better
Product Positioning
High - End • 600 dpi (True)
• Ledger
HIGH Highest Value/Advanced Features/Application Driven
RISO has introduced the RZ series to increase demand for our low-mid range products by offering exceptionally higher value and performance for these market segment customers.
At the Low-end we can now offer better Image Quality & Consistency due to the unique “i”QualityTM Technology.
In the mid-range we will be able to deliver even higher value by repositioning these products to include high end features like e600 dpi in a market where the standard is still 400 dpi.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Product Positioning
RZ Series will be positioned in the Low - Mid Range Market
This diagram shows the area in which the new RZ product will be positioned. As indicated in the chart above, these new products will eventually replace our current low end CR and RN models, as well as mid-range RP models.
Remember: We will continue offering the high-end RP solution for customers whose applications require the highest print quality.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
CR
RISO RZ Product Launch Training
Marketing Strategy
The RZ product has been designed to address the following objectives:
1. Offer higher value in low - mid range duplicator segment
2. Offer customers optimum capabilities in low - mid range segment
3. Increase demand for RISO products and supplies
4. Produce series with significant competitive advantages and upgrade potential
5. Set new standard for duplicators in the industry
The primary goal for designing the RZ Series was to offer exceptional value
and performance in our low-mid range product offering. We also want to
increase the demand for our product with both current customers and
Potential customers. Our goal is to exceed the market expectations and
set new standards that competitors will not be able to match.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Series Models
The RZ product line is made up of 3 models:
1. RZ 390 - Mid Range - Ledger
2. RZ 310 - Low - Mid Range - Letter
3. RZ 220 - Low End - Legal
Here are the three models in the RZ Series. The RZ 390 is the fully featured Mid Range model that handles ledger output. The RZ 310 has the same capabilities as the RZ390 but only handles letter paper. And lastly, the RZ 220 is our new low end model with legal maximum output.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Series Models
RZ 390 Highlights– 11X17 maximum printing– e600 dpi - New – Line/photo/duo– Pencil Mode - New – 130 prints per minute - Ledger - New – Zoom 50%-200%– Ink Save - New– Alpha-Link enabled– “i”QualityTM Technology
The RZ 390 accommodate ledger size maximum printing.
It also offers e600 dpi which will be discussed in detail later in the training. To accommodate different originals this series offers Line/photo and duo mode.
We can now also print from light originals such as graphite pencil.
All of the RZ Series can now run at the maximum speed of 130 ppm.
Zoom capabilities range from 50%-200%.
This product also has many of the traditional features such as Multi-up, Book
Copying and Confidential printing.
This product has Alpha-link capabilities so that it can be connected with our
Solutions MFP’s.
RZ series offers a new Ink Save feature which helps reduce operating costs.
And of course, our unique “i”QualityTM Technology is what really makes the RZ Series exceptional. “i”QualityTM will be discussed in detail later.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Series Models
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RZ 310 Highlights– 8 ½ X 11 maximum printing– e600 dpi - New – Line/photo/duo– Pencil Mode - New – 130 prints per minute - New – Zoom 50%-200%– Ink Save - New– Alpha-Link enabled– “i”QualityTM Technology
Now let’s look at the RZ 310. This product offers letter only printing with a master capacity of 295. It also offers e600 dpi, Line/Photo/Duo, and Pencil Mode. It has zoom capabilities from 50%-200% and features the new Ink Save mode. Alpha-link capabilities are standard, and again, our unique “i”QualityTM Technology is built in.
RISO RZ Product Launch Training
RZ Series Models
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RZ 220 Highlights– 8 ½ X 14 maximum printing– Flat Bed Scanning– 300 dpi – Line/photo/duo– 130 prints per minute - New – Zoom 50%-200%– Ink Save - New– Alpha-Link enabled– “i”QualityTM Technology
Lastly, let’s look at the RZ 220. This product will now become our new entry level offering. It offers 300 dpi which is consistent with the quality demands of this market segment. “i”QualityTM enhances this product’s image quality and consistency beyond entry level expectations. The RZ 220 also offers Flat Bed Scanning in an entry level system. Ink Save is a standard feature in all RZ’s.
RISO RZ Product Launch Training
RZ Options and Accessories
AF Unit V• AF-V Connector Kit necessary
Job Separator IV• Same as current Job Separator IV
Card Counter• Same as current Card Counter
Color Drum• N RZ 390 & RZ 310 not compatible with RZ 220
Network Interface Card• RISORINC 3N - ISC for parallel connection• RISORINC Net - Network and Mac connection• Post Script Rip available soon
RZ Series Models
Special Paper Feed Kit• Same as current models
Stand• D Type - Deluxe type (with doors)• N Type - Normal type (without doors)• D and N types have the same storage capacity• Please note: Inks and Masters will not stand upright
Ink/Master Holder• Holds Ink and Masters• Made of recycled RISO Ink bottles
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
New Model Likely Replacement
RZ 390
RP 3105, RP 3505,
RN2030
and RN 2235
RZ 310 RN 2000 and some CR 1610
RZ 220 CR 1610
RZ Series Models
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
In the mid - range market segment, the RZ 390 will replace the RP 3105, RP3505, RN2235 and RN 2030. This new RZ product offers much higher value and considerably more advantages than these current products. The RZ 310 will replace the RN 2000 and to some extent the CR 1610 for single commercial installations that have some image quality requirements. The RZ 220 will replace the CR1610 for bid opportunities, multiple unit placements and entry level customers.
RISO RZ Product Launch Training
RZ Series and RISO Comparisons
RISO RZ Product Launch Training
RZ
390
vs R
P31
05 &
RN
2030
Co
mp
aris
on
RZ3
90R
P31
05R
N20
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"Qua
lityT
M S
yste
m"I
"Qua
lityT
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yste
m fo
r bi-d
irect
iona
l com
mun
icat
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betw
een
prin
ter a
nd s
uppl
ies
Non
eN
one
Mas
ter-
mak
ing
Hig
h-sp
eed
digi
tal m
aste
r-m
akin
g is
fully
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omat
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ont l
oadi
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Man
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oad
with
flan
ges
Man
ual l
oad
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Mas
ter C
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Mas
ter C
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disp
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ds 1
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ter C
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disp
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aste
r Cap
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215
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spos
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olds
100
Pen
cil M
ode
Cle
arly
prin
t fro
m o
rigin
als
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aini
ng fa
int c
onte
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as
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ode
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ts s
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ade
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age
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t low
end
rang
e30
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400
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300
x 40
0 D
PI
RF
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p S
etR
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s 10
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s
Imag
e P
roce
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Adj
ustm
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Ver
tical
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izon
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10m
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10 m
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10 m
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Prin
t Rep
rodu
ctio
n R
atio
Zoom
: 50
- 20
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tand
ard
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oduc
tion
ratio
(enl
arge
men
t) : 1
54%
, 129
%, 1
21%
Sta
ndar
d re
prod
uctio
n ra
tio (r
educ
tion)
: 94
%, 7
8%, 6
5%, 6
1%
Zoom
: 50
- 20
0%S
tand
ard
repr
oduc
tion
ratio
(enl
arge
men
t) : 1
54%
, 129
%,
121%
Sta
ndar
d re
prod
uctio
n ra
tio (r
educ
tion)
: 78
%, 6
5%, 6
1%, 5
0%
Zoom
: 50
- 20
0%S
tand
ard
repr
oduc
tion
ratio
(enl
arge
men
t) :
141%
, 127
%, 1
21%
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ndar
d re
prod
uctio
n ra
tio (r
educ
tion)
: 94
%,
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, 75%
, 66%
Opt
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l Acc
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Aut
o D
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ent F
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r AF-
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m),
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ter
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ob S
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SC
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C
Car
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ob S
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ti-up
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up2,
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bled
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bran
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prin
ters
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be
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nk E
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and
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ode
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om p
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inal
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p to
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/2"
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ply
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ll au
tom
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tridg
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anua
l (10
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l per
car
tridg
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anua
l (10
00 m
l per
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tridg
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Ris
orin
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with
Net
CO
ptio
nal a
cces
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pro
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nlar
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om P
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ting
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ptio
nal
RISO RZ Product Launch Training
RZ
310
vs R
N20
00 C
om
par
iso
n
RZ
310
RN
2000
"i"Q
ual
ityT
M S
yste
m"i"
Qua
lityT
M S
yste
m fo
r bi
-dire
ctio
nal c
omm
unic
atio
n be
twee
n pr
inte
r an
d su
pplie
sN
one
Mas
ter-
mak
ing
Hig
h-sp
eed
digi
tal m
aste
r-m
akin
g is
fully
aut
omat
ic a
nd fr
ont l
oadi
ng-n
o fla
nges
Man
ual l
oad
with
flan
ges
Mas
ter
Cap
acit
ies
Mas
ter
Cap
acity
295
/ di
spos
al h
olds
100
Mas
ter
capa
city
250
/ di
spos
al 1
00
Pe
nci
l Mo
de
Cle
arly
prin
t fro
m o
rigin
als
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int c
onte
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il- w
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ents
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t be
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odes
Pri
nt
Po
siti
on
Ad
just
me
nt
Ver
tical
: ±1
/2"
(±15
mm
) H
oriz
onta
l : ±
3/8"
(±1
0mm
)10
mm
+ o
r -
Mas
ter
mak
ing
tim
eA
ppro
x 16
sec
onds
App
rox
20 s
econ
ds
Pri
nt
Re
pro
du
ctio
n R
atio
Zoom
: 50
- 2
00%
Sta
ndar
d re
prod
uctio
n ra
tio (
enla
rgem
ent)
: 15
4%, 1
29%
, 121
%S
tand
ard
repr
oduc
tion
ratio
(re
duct
ion)
: 94
%, 7
8%, 6
5%, 6
1%
Zoom
: 50
- 2
00%
Sta
ndar
d re
prod
uctio
n ra
tio (
enla
rgem
ent)
: 12
1%, 1
27%
, 141
%S
tand
ard
repr
oduc
tion
ratio
(re
duct
ion)
: 94
%, 7
7%, 7
5%, 6
6%
Op
tio
nal
Acc
ess
ori
es
Aut
o D
ocum
ent F
eede
r A
F- Ⅴ
, Job
Sep
arat
or Ⅳ
, Key
Car
d C
ount
er Ⅳ
,C
olor
Dru
m, N
etw
ork
Inte
rfac
e C
ard
RIS
OR
INC
-NE
T, S
peci
al P
aper
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d K
it,S
tand
, Prin
ter
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trol
Boa
rd R
ISO
RIN
C3N
ISC
Net
C C
ard,
Col
or C
ylin
dars
, AD
F, J
ob S
epar
ator
, Key
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d C
ount
er, S
tand
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lti-
up
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4, 8
, 16-
up
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k E
nab
led
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nt
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RISO RZ Product Launch Training
RZ Special Features (What’s New?)
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Front-loading Master Making Unit
No need to lift up the scanner table Front-loading mechanism Simply slide out the master making unit No flanges Lighter Cylinders
Benefits:
1. Ease of Use2. Less error and waste3. Increased Customer Satisfaction
The RZ Series offers a front-loading system that provides easy access to the Master loading unit without lifting the scanner table, as shown in the above illustration. The master making unit slides out easily. Loading masters is a simple as loading film into a camera because there are no more flanges. In addition, the print cylinder in all of the RZ’s is 25% lighter in weight.
This new design adds to its ease of operation and overall exceptional performance.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
LED Panel
Back to basics Less complicated Features are easier to access Customer driven
Benefits:
1. Ease of Use2. More economical
Based on customer feedback, the new RZ series was designed to be more user friendly and the LED panel makes it easier to access features which were previously several layers deep.
This panel is less complicated and easier to read.
Incorporating LED technology makes it more economical and less costly to the customer.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Progress Arrow
Master-making and printing operation indicators Clear indication of the progress
Benefits: 1. Ease of Use2. Customer Satisfaction3. Eases stress of waiting
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
As we mentioned earlier, the new RZ series is more user friendly than ever before. The “Progress Arrow” gives a clear indication of the progress of each master-making and printing operation. Customers can conveniently monitor their jobs because the system indicates its progress during operation.
RISO RZ Product Launch Training
Pencil Mode
Print from light or faint original such as carbon pencil Satisfy School Board Bids Match up against competition
Benefit:
• Versatility
RZ Special Features (What’s New?)
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
The RZ Series has the capability to print from light originals such as pencil. This added feature gives the customer more versatility to get more out of their equipment. This feature now allows you to satisfy more bid specs. And it allows us to match up features against competitors.
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Flat Bed Scanning
RZ 220 now offers flat bed scanning Education market demand
Benefit:
• Print from bound books, magazines etc
Flat bed scanning is now possible with our new entry level RZ220.
This feature will be very popular with the education market that has a need to copy bound books or magazines.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Ink Saving Mode
Select mode before making a master Lower print density Up to 30% less ink used
Benefit: • Lower operating costs
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
This mode allows the operator to use less ink by automatically
lowering the density setting. This feature allows the system to use
30% less ink. The customer benefits from lower operating costs.
Please note:
1. When using this mode, you can not adjust the scanning level.
2. You can not adjust the print density
3. You can not set this mode when sending data from a PC
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Print Position Adjustment Range
Adjustable print position range increased to 15mm Vertical adjustment
Benefits:
• Versatility
The adjustable range of vertical print position has been increased from plus or minus 10 mm to plus or minus 15 mm.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Special Features (What’s New?)
Faster Printing Speed:
130 copies per minute for A3 Applies to all RZ models
Benefit:
• Increased Productivity
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Up to 12% Faster
Up to this time, the maximum printing speed for Ledger models was 120 ppm. To maximize printing productivity, we brought the speed up to 130 ppm which represents approximately a 12% increase based on impressions per hour.
RISO RZ Product Launch Training
Link Enabled Print (RZ300 series)
Link Enabled is now available in the entry range models.
RISO branded Lexmark printers can be connected to RZ300 series.
Benefit:
• Versatile
RZ Special Features (What’s New?)
The RZ Series can be connected to our RISO branded Lexmark
MFP’s to offer a more versatile solution. It offers sales professionals more flexibility in bidding solution proposals.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Mini Quiz
RISO RZ Product Launch Training
RZ Mini Quiz
New Model Likely Replacement
RZ 390
RZ 310
RZ 220
Multiple choice format. Choose the correct answer.
1. The RZ is superior in every way to current products.
a) Trueb) False
2. Which of the following does not represent the Market Strategy for the RZ?
• Offer higher value in low-mid range duplicator segment• Offer customer optimum capabilities in low-mid range
segment• Replace RISO high end duplicators• Set new standard for duplicators in the industry
3. Why would RISO eliminate features currently available on the
RP/RN?
a) To offer better product positioningb) To respond to customer needsc) To simplify the control paneld) All of the above
4. Complete the following chart
RISO RZ Product Launch Training
RZ Mini Quiz
5. The RZ line will take the place of our high-end RP 3700 product?
a) Trueb) False
6. RZ 390 will operate at a maximum speed of 120 prints per minute?
a) Trueb) False
7. RZ is targeted exclusively at the “mid” range product line?
a) True b) False
8. Which of the following is not a feature of the RZ 390?
a) e600 dpib) Pencil Modec) Ink Save Moded) LCD Panel
9. Which of the following is not a feature of the RZ 310?
a) e600 dpib) 310 masters per rollc) Ink Save Moded) LED Panel
10. Which of the following is not a feature of the RZ 220?
a) 300 dpib) Pencil Modec) Ink Save Moded) LED Panel
RISO RZ Product Launch Training
RISO “i”QualityTM System
RISO RZ Product Launch Training
The RISO “i”QualityTM System
“This system allows two-way communication between RISO “i”QualityTM equipped printers” and their supplies (ink and masters) via tiny integrated RF-tags embedded in the ink bottle and master roll.” Benefits1. Assurance of optimum print quality2. Prevention of operator error for supplies3. Warning of shortage in remaining supply volume4. Minimize paper waste
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
The RISO “i”QualityTM System is built into all new RZ Series models and is a revolutionary new way to ensure that users of RISO printers get the very best performance from their equipment, automatically.
RISO “i”QualityTM System
RISO RZ Product Launch Training
What is an RF - tag?
“An RF - tag ( Radio Frequency - tag ) is a film that contains an IC chip and an antenna.”
“Various data for activating the RISO “i”QualityTM System are stored in the IC chip, and this data is sent to and received from the RISO printer via the antenna.”
IC Chip
Antenna
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
RISO RZ Product Launch Training
The Ink
“The RF - tag embedded in the ink bottle communicates data such as color, viscosity, etc. to the printer, preventing the selection of the incorrect color and assuring optimum print quality.”
Ink Color Recognition Prevention of misinsertion of Ink Bottle
RF-tag
Ink Bottle
If the user tries to insert an ink bottle of the wrong color - for instance - placing a RED ink bottle in a drum used for BRIGHT RED - the machine returns an error message and prevents mis-operation. This assures reliable and consistent color reproduction.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
RISO RZ Product Launch Training
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
The Master
“The RF - tag in the master roll stores and communicates data including master character and position on the roll for real-time adjustment of master-making parameters. This allows optimum print quality.”
RF-tag
Master Roll
RISO “i”QualityTM System
RISO RZ Product Launch Training
Optimum Print Pressure Control
“Print pressure is automatically optimized based on data received from the RF-tag in the ink bottle and the master roll to assure optimum results.”
Pressure of Print PressRoller Auto Adjustment
A
The RISO “i”QualityTM System combines information on ink viscosity, character and color with details on master characteristics and data on when the printer was last used to adjust idling time, and optimize print roller pressure during the entire print run. This will also optimize first print quality and minimize paper waste.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
RISO RZ Product Launch Training
Optimum TPH Power Control
“Information from the RF-tag in the Master Roll is used to optimize the power of the thermal head based on the real-time condition of the master materials.”
A
Thermal Head EnergyAuto Adjustment
TPH
Data stored in the master roll’s RF-tag includes date of manufacture, position on the roll and master characteristics. This information is used to automatically adjust the power of the thermal head to suit the situation, resulting in optimized masters every time and best possible print quality.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
RISO RZ Product Launch Training
What info does RF - tag provide?
Printer serial number• Temperature• Date of first and last use of supplies•Date of manufacture of supplies• *Total Counter• *Master Counter*During life of ink bottle•Precise real-time Feedback on remaining supplies
The RF-tag provides the following data:1. Printer Serial Number
2. Temperature in the environment
3. Date of first and last use of supplies
4. Date of manufacture of the supplies
5. Total Counter
6. Master Counter
A further advantage of the RISO “i”QualityTM System is precise
real-time feedback on the amount of ink and masters remaining. When
the remaining volume of supplies is near to the end, the RISO printer
indicates the caution display so that users never run out of ink or
masters unexpectedly.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
RISO RZ Product Launch Training
Manual data input procedure
“To optimize print quality, the printer receives information from supplies via the RF-Tag. If that data is unavailable for any reason, the “i” indicator fails to light and an “H” is shown in the Print Quantity display”.
Step 1: Enter a parameter using the Print Quantity keysManual input parametersH1: Ink color settingH2: Print density adjustment (ink)H3: TEST Printing print density adjustment (ink)*H4: Master-making density settingH5: Print density adjustment (master)*H6: Test Printing print density adjustment (master)*
Step 2: Press the start key to complete entryStep 3: When all data necessary is input, the Print Quantity Display returns to
normal and is available for standard operations.
Manual input parameters
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO “i”QualityTM System
The “i” Indicator fails to light and an “H” is shown in the Print Quantity display”.
If the “i” indicator is not lit, it means the printer has failed to acquire information from the
supplies. If the RISO machine still fails to acquire information when the supplies are
replaced, parameters specified by the “H” numbers displayed must be entered manually. All
supplies require an RF-Tag based on ISO 15693 Standard in order for the RZ to be
operational. If any of the following operations are performed after manual input of the
parameters, the information disappears and must be input again.
1.Switching the power On and Off again
2.Pressing the wake up key after the printer has gone into Sleep mode.
RISO RZ Product Launch Training
Digital e600 dpi Technology
RISO RZ Product Launch Training
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Highlights
RZ310 & RZ390 series only RZ220 has standard 300 dpi Offers high quality printing for low-mid range models True 600 dpi produces best print quality available
Benefits:
• Enhanced Image quality
The new technology “e600 dpi”, allows us to provide high-image-quality for the mid range models. See [Appendix: Digital 600 dpi] for further details.
Digital e600 dpi Technology
RISO RZ Product Launch Training
Scanning Printing
600 dpi 600 dpi
300 dpi 300 dpi
Emulation
True
True
The image from an original is scanned into pixels or dots. A true 600 dpi system scans 600 dots per inch and prints one dot for every dot scanned. A 300 dpi system scans 300 dots per inch and prints one dot for every dot scanned. An e-600 dpi system scans at 300 dots per inch, then software uses algorithms to enhance the printing to approach the quality of 600 dpi without the need for the more expensive scanner. This technology is called emulated 600 dpi because it’s not actual dot for dot scanning and printing. A true 600 dpi system will still produce the best quality.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Digital e600 dpi Technology
RISO RZ Product Launch Training
Certification Questions and Responses
1. What is the RISO “i”QualityTM System?
“The RISO “i”QualityTM System is built into all new RZ Series models and is a revolutionary new way to ensure that users of RISO printers get the very best performance from their equipment, automatically.”
2. What are the benefits of the “i”QualityTM System to the customer?
a) Assurance of optimum print qualityb) Prevention of operator error for suppliesc) Warning of shortage in remaining supply volumed) Minimize paper waste
3. How does the “i”QualityTM System work?“This system allows two-way communication between RISO“i”QualityTM equipped printers” and their supplies (ink and masters) via tiny integrated RF-tags embedded in the ink bottle and master roll.”
4. What is an RF-Tag?An RF-Tag (=Radio Frequency - Tag) is a film that contains an IC Chip and an antenna.
5. Is the equipment operable with generic supplies?Yes. The operator simply inputs manual parameters through the control panel to assure optimum print quality. An RF-Tag based on the ISO 15693 standard is required on all supplies.
6. What are the benefits of the “i”QualityTM System to the RISO sales channels? The RISO “i”QualityTM System will allow us to offer a uniquesolution that produces superior and consistent image quality for our customers. This technology will increase customer satisfaction, customer loyalty, and reduce servicing of equipment.
RISO “i”QualityTM System
RISO RZ Product Launch Training
Digital e600 dpi
1. Explain e600 dpi technology and compare to 600 dpi?
The image from an original is scanned into pixels or dots. A true 600 dpi system scans 600 dots per inch and prints one dot for every dot scanned. A 300 dpi system scans 300 dots per inch and prints one dot for every dot scanned. An e-600 dpi system scans at 300 dots per inch, then software uses algorithms to enhance the printing to approach the quality of 600 dpi without the need for the more expensive scanner. This technology is called emulated 600 dpi because it’s not actual dot for dot scanning and printing. A true 600 dpi system will still produce the best quality.
2. Explain the benefit of e600 dpi for the following groups?
Customer - The customer benefits from e600 technology because they can achieve high end print quality in a mid range product without paying more for this feature. Dealer - The dealer and dealer reps will benefit from e600 technology because it will create more interest and opportunities for our product in the low-mid range market segments.RISO - RISO benefits from e600 technology because it creates more demand for our products in the low-mid range market segment and we can deliver this capability at an attractive price. This will also bring more people into the market which leads to more supply sales.
3. Explain when you would offer 600dpi over e600dpi and why?
True 600 dpi still represents the best image quality available. Our 600dpi technology is the right solution for application driven customers where print quality is of prime importance.
Certification Questions and Responses
RISO RZ Product Launch Training
RZ Sales Strategy
1. Upgrade MIF (Machines in Field) and MIO (Machines in Operation)
• Move to new technology• Upgrading to Ledger (RZ390)• Better resolution and image quality• Higher speed and productivity for ledger• Back to basics provides easy transition to new technology
2. Add incremental business through competitive displacement or new printer-duplicator customers
3. Targeted vertical markets - Religion, Education, Non-Profit
4. Seeding RP business• Application driven sale for customers where print
quality is of prime importance• Lead with high-end products to address best quality -
(true 600 dpi)
Our primary sales strategy is to target the low -mid MIF and MIO. We can
now offer our customers many reasons to consider upgrading.
1. Technology driven customers can move to the latest technology at an affordable price.
2. The RZ Series now makes it economical to upgrade from letter to ledger.
3. Customers can now achieve enhanced image quality typically found in high end products.
4. Customers can increase their productivity by running A3 at 130 ppm.
5. Our “Back to Basics” approach will ease the transition to new technology for customers that are resistant to change. The LED control panel will provide familiar operation to many of our customers with older RISO technology.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
RZ Sales Strategy cont’d
1. Upgrade MIF (Machines in Field) and MIO (Machines in Operation)
• Move to new technology• Upgrading to Ledger (RZ390)• Better resolution and image quality• Higher speed and productivity for ledger• Back to basics provides easy transition to new technology
2. Add incremental business through competitive displacement or new printer-duplicator customers
3. Targeted vertical markets - Religion, Education, Non-Profit
4. Seeding RP business• Application driven sale for customers where print
quality is of prime importance• Lead with high-end products to address best quality -
(true 600 dpi)
The next group we want to target is new business by displacing competitive
Installs or potential customers that could not previously justify purchasing a
printer-duplicator in the past. There are three specific vertical markets that are
prime for our new product. Religion because of A3 and Image Quality. Education,
because we now offer Flat Bed Scanning in an affordable product. And thirdly,
Non-Profit because this market will now be able to more easily justify bringing
their work in-house rather than sending it outside to a printer. The last part of our
RZ Sales Strategy is to create opportunities for RP product in the future. The RZ
Placements will be beneficial in seeding our base for potential RP upgrades. For
customers where print quality is of prime importance, the RP is still the product of
choice. In these situations, lead with the RP and offer the RZ as an alternative.
Remember: Printer-Duplicators are an application based sale which require a
thorough needs analysis.
Notes:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Recommended Upgrade Matrix
RZ220 RZ310 RZ390
RG •“i”QualityTM
•LED
RC •i”QualityTM
• LED•(All RCs except 6300)
•“i”QualityTM
•e600•LED
•(All RCs except 6300)
•Ledger•“i”QualityTM
•e600•LED
•(RC6300)
RA •“i”QualityTM
•LED•(All RAs)
•“i”QualityTM
•e600•LED
•(All RAs)
•Ledger•“i”QualityTM
•e600•LED
GR •“i”QualityTM
•LED
•Ledger•“i”QualityTM
•e600
TR •“i”QualityTM
•LED
CR •“i”QualityTM
•LED
FR •Ledger•“i”QualityTM
•e600•LED
This matrix can be used to recommend a solution. To customer whohave these older models. This is only a guide.
RISO RZ Product Launch Training
Religious Market Talk Track- Upgrades
HOT BUTTONS1. RISO new “i”QualityTM System at an affordable price2. RF-tag communication integrated on both inks and masters to insure optimum print quality. 3. New design with no master flanges makes loading masters easier and holds master in place.4. Changing ink tubes made easier and cylinders are 25% lighter in weight.5. e600 dpi provides better quality at an affordable price6. Prevention of operator error when wrong color ink inserted into a cylinder.7. Warning of shortages in remaining ink/master volume.8. Vertical print adjustment increased to + or - 15mm vs 10mm.9. Ink Save Mode allows for lower printing costs based on applications.
HOT BUTTON NOTE: The main benefit of the “i”QualityTM is the bi-directional communication between the supplies and the printer which adjusts for all types of environmental conditions to insure optimum print quality
Talk Track Suggestion for MIF/MIO CustomersRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! Be Conversational!
Hi Pastor and secretary. I’m _______ from RISO and you might remember _______ from dealer. I know you’re using our (insert model number) now so you’re already familiar with the advantages of RISO printing. But I am here today to talk to you about an exciting new technology that RISO has just introduced called our “i”QualityTM system RZ product line. This new technology combines simplicity from an ease of use stand point with advanced technology that includes higher resolution such as e600 dpi imaging bringing you enhanced print quality meaning the lines are smoother, photos and gradations are more natural, and even the smallest typeface is clear and legible. Also, our new advanced communication allows for optimum print quality under all types of printing conditions, automatically. Essentially, you can now enjoy more productivity, versatility, and cost control with the RISO RZ series. I think you’ll be happy to learn that supply changes are now easier with a thoughtful design that allows you to load masters from the front without using flanges and the cylinders are 25% lighter in weight. Also, we have integrated an RF-tag (radio frequency) to all our supplies which provides bi-directional communication between the supplies and the printer for optimum printing results. And, we have added a new cost saving feature called Ink save mode which allows you to lower your printing costs based on the specific applications you’re working with.What I would like to do rather than just talk about these advancements in technology is show you first hand how it compares to your current system. Then, I’ll compare your current (insert model) with upgrading to a new RZ model and show you how this could make good business sense and provide you significant improvements in your overall printing experience. How’s that sound?
RISO RZ Product Launch Training
Religious Market Talk Track- New Prospects
HOT BUTTONS1. RISO new “i”QualityTM System at an affordable price2. RF-tag communication integrated on both inks and masters to insure optimum print quality 3. Speed of 130 prints per minute (tight deadline)4. Low maintenance (no heat, toners, developers etc.)5. Easy to use as a copier or printer6. Many applications with different kinds of stock (envelopes, card stock etc.)7. 70 colors (inexpensive way to produce in-house color)
HOT BUTTON NOTE: The main benefit of the “i”QualityTM system is the bi-directional communication between the supplies and the printer which adjusts for all types of environmental conditions to insure optimum print quality.
Talk Track Suggestion for new prospectsRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! Be Conversational!
Hi Pastor and Secretary. I’m _______ from RISO and this is _______ from dealer. We have helped a lot of Churches like yours to increase their effectiveness in communicating with their congregation with popular programs like Outreach, weekly bulletins, newsletters and others to grow their ministries. Have you heard of RISO? RISO manufactures a connectable high speed digital printer that’s used by many churches across the country to both save money and to meet tight deadlines with their weekly bulletins and other printed materials. It prints at a very high speed and can print on anything from regular paper to card stock including Christmas and other greeting cards. The best part is that churches find it very affordable as it fits within a limited budget and it’s very easy to use. I would like to show you some samples of things we have done for other Churches and also introduce you to our latest exciting technology called our “i”QualityTM system which provides optimum print quality at an affordable price. So I can better understand some of your challenges and issues, I would like to start by asking just a few questions.Approximately how many members do you communicate with in your congregation on a regular weekly/monthly basis? ________Do you have an Outreach program now that you are working with and how does that work for you? _________ Note: Probe for printing and overall communication to the community at largeDo you do any outside printing? ________What type of copying/printing equipment are you working with today? _________Is your equipment leased or purchased? _______ How far into the lease are you? _____Is your Church involved much in Outreach and how is that working for you? ______
RISO RZ Product Launch Training
Education Market Talk Track- Upgrades
HOT BUTTONS1. RISO new “i”QualityTM System at an affordable price.2. RF-tag communication integrated on both inks and masters to insure optimum print quality. 3. New design with no master flanges makes loading masters easier and holds master in place.4. Changing ink tubes made easier and cylinders are 25% lighter in weight5. e600 dpi provides better quality at an affordable price.6. Flat Bed Scanning enables book copying. 7. Prevention of operator error when wrong color ink inserted into a cylinder.8. Warning of shortages in remaining ink/master volume.9. Vertical print adjustment increased to + or - 15mm vs 10mm 10. Ink Save Mode allows for lower printing costs based on applications.11. Custom settings allow you to set the minimum print quantities to prevent users from printing inappropriate run lengths.11. Pencil Mode allows for imaging of pencil or other faint originals.
HOT BUTTON NOTE: The main benefit of the s “i”QualityTM system is the bi-directional communication
between the supplies and the printer which adjusts for all types of environmental conditions to insureoptimum print quality.
Talk Track Suggestion for MIF/MIO CustomersRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! BeConversational!
Hi Mr/Mrs Principal and secretary. I’m _______ from RISO and you might remember _______ fromdealer. I know you’re using our (insert model number) now so you’re already familiar with theadvantages of RISO printing. I understand you have a bid coming up and we wanted to stop by toexplain some of the latest advances RISO has made in their printing technology so you can considerthese updates in the bid specs. The latest innovative advanced technology is called our “i”QualityTM
system RZ product line. This new technology combines simplicity from an ease of use stand pointwith advanced technology that includes higher resolution such as e600 dpi imaging bringing youenhanced print quality meaning the lines are smoother, photos and gradations are more natural, andeven the smallest typeface is clear and legible. Also, our new advanced communication allows foroptimum print quality under all types of printing conditions, automatically. Essentially, you can nowenjoy more productivity, versatility, and cost control with the RISO RZ series. I think you’ll be happy to learn that supply changes are now easier with a thoughtful design that
allows you to load masters from the front without using flanges and the cylinders are 25% lighter in weight. Also, we have integrated an RF-tag (radio frequency) to all our supplies which provides bi-directional communication between the supplies and the printer for optimum printing results. And, we have added a new cost saving feature called Ink Save mode which allows you to lower your printing costs based on the specific applications you’re working with. All of the RZ series offer Flat Bed Scanning for book copying, and Pencil Mode is available for faint originals such as pencils.
What I would like to do rather than just talk about these advancements in technology is show you first
hand how it compares to your current system. Then assist you with our specs to include in your bid opportunity so that you can insure these latest advances in technology are met by all bidders. Howdoes that sound? Great, let me show you our latest RZ model.
RISO RZ Product Launch Training
Education Market Talk Track- New Prospects
HOT BUTTONS1. RISO new "i"QualityTM System at an affordable price2. RF-tag communication integrated on both inks and masters to insure optimum print quality 3. 130 copies per minute (tight deadline)4. Low maintenance (no heat, toners, developers etc.)5. Easy to Use – supply changes made simpler and operation user friendly6. Many applications with different kinds of stock (envelopes, construction paper etc.)7. 70 colors (inexpensive way to produce in-house color)
HOT BUTTON NOTE: The main benefit of the "i"QualityTM system is the bi-directional communication between the supplies and the printer which adjusts for all types of environmental conditions to insure optimum print quality.
Talk Track Suggestion for new prospectsRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! Be Conversational!
Hi Mr/Mrs Principal and Secretary. I’m _______ from RISO and this is _______ from dealer. We have helped a lot of Schools like yours lower some of their printing costs while providing high reliability in there day to day copying and printing. Have you heard of RISO? RISO manufactures a connectable high speed digital printer that’s used by many schools across the country to both save money and to meet tight deadlines with their every day printing and copying. It prints at a very high speed and can print on anything from regular paper to construction paper and much more at a low cost and is highly reliable with 98% uptime. The best part is that schools find it very affordable as it fits within a limited budget and it’s very easy to use. I would like to show you some samples of things we have done for other Schools and also introduce you to our latest exciting technology called our "i"QualityTM system which provides optimum print quality at an affordable price. So I can better understand some of your applications and issues, I would like to start by asking just a few questions.1.My information tells me your school population is about 400 students is that correct? ________2.With that number of students your probably producing about ____(10 handouts per day per student avg) handouts per day is that close to what your figures show? __________3.How many copiers do you have in your school now and are they leased or purchased? _______ ________ If leased how far into the lease are you? ________4.What do you think the biggest frustration your teacher staff deals with day in and day out with your current equipment? _________5.Do you do much in the way of outside printing? ________6.Are any of your current copiers connected on a network? _______ Do you know what type of network you’re using? ___________
RISO RZ Product Launch Training
Non-Profit Market Talk Track - Upgrades
HOT BUTTONS1. RISO new “i”QualityTM System at an affordable price.2. RF-tag communication integrated on both inks and masters to insure optimum print quality. 3. New design with no master flanges makes loading masters easier and holds master in place.4. Changing ink tubes made easier and cylinders are 25% lighter in weight5. e600 dpi provides better quality at an affordable price.6. Prevention of operator error when wrong color ink inserted into a cylinder.7. Warning of shortages in remaining ink/master volume.8. Vertical print adjustment increased to + or - 15mm vs 10mm 9. Ink Save Mode allows for lower printing costs based on applications.10. Custom settings allow you to set the minimum print quantities to prevent users from printing inappropriate run lengths.11. Pencil Mode allows for imaging of pencil or other faint originals
HOT BUTTON NOTE: The main benefit of the "i"QualityTM system is the bi-directional communication between the supplies and the printer which adjusts for all types of environmental conditions to insure optimum print quality.
Talk Track Suggestion for MIF/MIO CustomersRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! BeConversational!
Hi Mr./Mrs. I’m _______ from RISO and you might remember _______ from dealer. I know you’reusing our (insert model number) now so you’re already familiar with the advantages of RISOprinting. But I am here today to talk to you about an exciting new technology that RISO has justintroduced called our "i"QualityTM system RZ product line. This new technology combines
simplicity from an ease of use stand point with advanced technology that includes higher resolution such as e600 dpi imaging bringing you enhanced print quality meaning the lines are smoother, photos and gradations are more natural, and even the smallest typeface is clear and legible. Also, our new advanced communication allows for optimum print quality under all types of printing conditions, automatically. Essentially, you can now enjoy more productivity, versatility, and cost control with the RISO RZ series.
I think you’ll be happy to learn that supply changes are now easier with a thoughtful design that allows you to load masters from the front without using flanges and the cylinders are 25% lighter in weight. Also, we have integrated an RF-tag (radio frequency) to all our supplies which provides bi-directional communication between the supplies and the printer for optimum printing results. And, we have added a new cost saving feature called Ink save mode which allows you to lower your printing costs based on the specific applications you’re working with. Pencil Mode is available for faint originals such as pencils.
What I would like to do rather than just talk about these advancements in technology is show you first hand how it compares to your current system. Then, I’ll compare your current (insert model) with upgrading to a new RZ model and show you how this could make good business sense and provide you significant improvements in your overall printing experience. How’s that sound?
RISO RZ Product Launch Training
Non-Profit Market Talk Track- New Prospects
HOT BUTTONS1. RISO new “i”QualityTM System at an affordable price2. RF-tag communication integrated on both inks and masters to insure optimum print quality 3. Speed of 130 prints per minute (tight deadline)4. Low maintenance (no heat, toners, developers etc.)5. Easy to use as a copier or printer6. Many applications with different kinds of stock (envelopes, card stock etc.)7. 70 colors (inexpensive way to produce in-house color)
HOT BUTTON NOTE: The main benefit of the "i"QualityTM system is the bi-directionalcommunication between the supplies and the printer which adjusts for all types ofenvironmental conditions to insure optimum print quality
Talk Track Suggestion for new prospectsRemember - Use Hot Buttons to build your talk track / Always refer to the benefits! BeConversational!
Hi Mr./Mrs. I’m _______ from RISO and this is _______ from dealer. We have helped a lotof Organizations like yours to increase their effectiveness in communicating with theircommunity at large with applications like newsletters, flyers, and other printed materials in avery cost effective way. Have you heard of RISO? RISO manufactures a connectable highspeed digital printer that’s used by many organizations across the country including UnitedWays and others to both save money and to meet tight deadlines with their day to dayprinting and copying needs. It prints at a very high speed and can print on anything from regular paper to card stock, envelopes, flyers, and much more at costs lower than most other methods. The best part is that most organizations find it very affordable as it fits within a limited budget and it’s very easy to use. I would like to show you some samples of things we have done for other Organizations and also introduce you to our latest exciting technology called our "i"QualityTM system which provides optimum print quality at an affordable price. So I can better understand some of your applications and issues, I would like to start by asking just a few questions.Approximately how much printing and copying do you do on a regular weekly/monthly basis? ________ May I see some samples of applications you work with today? _________Do you have any particular applications that you send out for printing such as envelopes, letterhead, flyers, forms etc.? _________ Note: Probe for all applicationsDo you know how much you’re paying for each application on a per page basis? ________What type of copying/printing equipment are you working with today? _________ Are there any problems / frustrations with any of the equipment? __________ (temperature check)Is your equipment leased or purchased? _______ How far into the lease are you? _____
RISO RZ Product Launch Training
Upgrade Demo Script
Welcome! Before we begin our demonstration, I would like to present a brief overview of our company and product line, as well as the value and benefits you can expect to receive from Dealer Name and RISO.
Optional (Insert dealer overview)
As a current customer, you know that RISO is a world leader in Document Management Solutions. With these Solutions, you can maximize the impact of your communications, enhance your productivity, and control your document management costs.
Since 1946, RISO has pioneered the science of duplicating. Today, with nearly $1 billion in annual sales worldwide, their products are sold in over 150 countries. RISO’s growth results from a reputation for developing innovative printing systems with unique capabilities. These capabilities outperform those of their competitors and provide greater value to you, which is why we proudly choose to represent their product line.
In fact, over the last 20 years, nearly every significant improvement to this technology has been first introduced by RISO. Their commitment to R&D has yielded so many innovations that they have been awarded over 1800 patents! As a result, RISO’s share of the Printer-Duplicator market is larger than the market share all of their competitors combined! And they’ve done it again. Part of their award winning customer service includes responding to customer feedback. I’m so excited to show you their newest line, the RZ Printer-Duplicator, which resulted from customer response, marketplace demand, and pure R&D innovation.
You’re currently working with a (insert model number). So you already know the three primary areas in which this technology can improve your document management system: Productivity, Versatility, and Cost Containment. You know it’s fast, you know you can print on virtually any paper size or weight, and you know you can control your costs compared to other technologies or outsourcing. Those are all basic benefits true of every RISO Printer-Duplicator. So what’s new? Introducing the RZxxx. At first glance, it looks quite similar to other RISO Printer-Duplicators, and as I mentioned, in many ways it is. It’s what’s on the inside that counts. This is the smartest duplicator on the market today. RISO has combined simplicity with such advanced technology that it’s even easier to use while accomplishing more than ever. It employs the “i”QualityTM system, which I think is the most exciting enhancement. But before I get further into that, let me show you what I mean about the ease of use.
RISO RZ Product Launch Training
You’ll notice there’s no lever to open the top of the machine. That’s because everything you need to get to is now accessible right from the front door. Reloading ink is as easy as ever. Now you simply insert the tube, twist, and you’re ready to go. There’s even a handy spot to store your ink cap. And how about the masters? With the front-loading master making unit, it’s all right here, too. And no more master flanges, which is not only more convenient for you, but even more environmentally friendly. The print cylinders are also smaller and lighter, making color changes a breeze. Another feature that enhances the user-friendliness is the progress arrow on the panel. It gives a clear indication of the progress of each master-making or printing operation. There have always been monitoring capabilities when printing from the computer, but now you’ll always know where you are in the process, even when you’re standing in front of the RZ.
I’m almost to the part about the RISO “i”QualityTM System. But there are still a few more exciting features I want to cover. First, the adjustable range of print position has actually been increased from 10mm to 15mm in either direction. This gives you even more control over the vertical print position to achieve even tighter output of your document.Next is the new Ink Save Mode. By selecting this mode, you can lower your running costs even further by saving up to 30% on ink usage because the master is processed to print in a lower density. Ecological and even more economical printing at the touch of a button.
Another new feature is the Pencil mode. No more problems with those faint originals. You can clearly print from originals with pencil-written content.Pretty impressive, but honestly, every series RISO launches has improved features. So far I’ve only hinted about the really revolutionary enhancements: the e600 dpi(RZ 310/390 only) and the RISO “i”QualityTM system. These are two distinct technology advancements only available from RISO. First, the e600dpi brings unprecedented print quality to a truly affordable printer. That’s right, I said 600, and the e stands for emulated. This means higher resolution for better quality images at an affordable price. The lines are smoother, photos and gradations are more natural, and even the smallest typeface is clear and legible. Let’s look at some of that output now.
Upgrade Demo Script cont’d
RISO RZ Product Launch Training
Upgrade Demo Script cont’d
But it’s not just the e600 dpi producing that kind of quality. It’s also combined with the cutting edge technology called the RISO “i”QualityTM System. This is a revolutionary new way to ensure the very best performance possible from your RISO printer, automatically. What does that mean? The system allows two-way communication between the printer and its supplies – ink and masters – via tiny integrated RF-tags embedded in the ink bottle and master roll. The printer receives important information about the supplies from that RF-tag, such as ink viscosity, which can vary, and how many masters are left on the roll, which can affect the quality of output. Based on those characteristics and other information it receives, the printer automatically adjusts the way it operates and creates the master to ensure optimum quality from the first print to the last. This communication also allows for the prevention of misinsertion of the ink bottle. Not only is it more user-friendly, it assures reliable and consistent color reproduction. This is a truly unique system that provides a host of important benefits that include assurance of optimum print quality, prevention of operator error for supplies, warning of shortage in remaining volume, and minimal paper waste, ultimately making your printing operations smoother and more efficient.
You might assume that all of this must make it a lot more expensive than your current RISO. Not at all. Remember I mentioned customer feedback and marketplace demand? RISO responded by making the RZ series truly affordable. As always, as part of our consultative service to you, we offer a free cost-benefit analysis. We will analyze the current operating costs of your duplicators and other output devices. This study may help show how you can upgrade without significantly increasing costs, or even pay less than you are now.
As you can see, we have addressed many of the benefits you will receive with the new RISO RZ series. For Medium-Run & Long-Run Print Jobs, no other printing technology on the market offers greater Productivity, Versatility, and Cost Effectiveness. Now, why don’t we have a seat so we can discuss how you can take advantage of this system’s capabilities and enjoy even more RISO benefits in your organization?
RISO RZ Product Launch Training
Competition
RISO RZ Product Launch Training
RZ
390
Co
mp
etit
ion
Sid
e-b
y-S
ide
RISO
RZ3
90DU
PLO
DP-3
30L
DUPL
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RICO
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3000
Mas
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full a
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full a
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rigin
al T
ype
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(22l
b (1
0kg)
or l
ess)
, she
et
Orig
inal
Size
(max
./min
.)W
hen
usin
g th
e St
age
Gla
ss :
115
/ 16" x
39 / 16
" (50
mm
x 9
0mm
) - 1
111
/ 16
" x17
" (29
7mm
x 4
32m
m)
Max
11
X 17
Max
11
X 17
Max
11
X 17
Whe
n us
ing
the
ADF
unit
(opt
ion)
: 3
9 / 16" x
51 / 2
" (90
mm
x 1
40m
m) -
11
11/ 16
" x17
" (29
7mm
x 4
32m
m)
Orig
inal
Pap
er W
eigh
tW
hen
usin
g th
e St
age
Gla
ss :
22lb
(10k
g) o
r les
sW
hen
usin
g th
e AD
F un
it (o
ptio
n) :
15-lb
bon
d (5
0g/
㎡) -
28-
lb b
ond
(110
g/㎡
)W
hen
usin
g th
e AD
F un
it (o
ptio
n) :
13-lb
bon
d - 5
7-lb
bon
d W
hen
usin
g th
e AD
F un
it (o
ptio
n) :
13-lb
bon
d - 5
7-lb
bon
d W
hen
usin
g th
e AD
F un
it (o
ptio
n) :
13-lb
bon
d - 2
3-lb
bon
d Pr
int P
aper
Size
(max
./min
.)3
15/ 1
6" x
513
/ 16
" (10
0mm
x 1
48m
m) -
11
11/ 1
6" x
17"
(297
mm
x 4
32m
m)
4 x
6/11
.7 x
17
4 x
6/11
.7 x
17
2.8
x 5.
9/11
x 1
7 Pa
per S
uppl
y Ca
pacit
y10
00 s
heet
s (1
7-lb
bon
d (6
4g/
㎡))
1300
she
ets
1300
she
ets
1000
she
ets
Prin
t Pap
er W
eigh
t13
-lb b
ond
(46g
/㎡
) - 1
10-lb
inde
x (2
10g/
㎡)
13-lb
bon
d (4
6g/
㎡) -
110
-lb in
dex
(210
g/㎡
)13
-lb b
ond
(46g
/㎡
) - 1
10-lb
inde
x (2
10g/
㎡)
13-lb
bon
d (4
6g/
㎡) -
110
-lb in
dex
(210
g/㎡
)Im
age
Proc
essin
g M
ode
Line
, Pho
to, D
uo, P
encil
Line
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e; lin
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oto
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ne m
ode
Reso
lutio
nDi
gita
l 600
dpi (
D600
dpi)
300
x 60
0 dp
i30
0 x
600
dpi
300
x 30
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0 x
400
dpi in
fine
mod
eM
aste
r mak
ing
Tim
eAp
prox
. 16
seco
nds
(for A
4/la
ndsc
ape/
100%
repr
oduc
tion
ratio
)22
sec
onds
22 s
econ
ds25
sec
onds
Prin
ting
Area
(max
.)11
5 / 16" x
16
3 / 4" (
287m
m x
425
mm
)8.
4" x
13.
9"11
" x 1
6.6"
11.6
" x 1
6.2"
Prin
t Rep
rodu
ctio
n Ra
tioZo
om :
50 -
200%
Stan
dard
repr
oduc
tion
ratio
(enl
arge
men
t) : 1
54%
, 129
%, 1
21%
Stan
dard
repr
oduc
tion
ratio
(red
uctio
n) :
94%
, 78%
, 65%
, 61%
50 to
500
(1%
) 50
to 5
00 (1
%)
50 to
200
(1%
)
Prin
t Spe
edAp
prox
. 60
- 130
she
ets
per m
inut
e (fi
ve s
teps
var
iabl
e)45
-120
45-1
2060
-130
Prin
t Pos
ition
Adju
stm
ent
Verti
cal :
±1 / 2
" (±1
5mm
) Hor
izont
al :
±3 / 8
" (±1
0mm
)In
k Su
pply
Full a
utom
atic
(100
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l per
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tridg
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0-m
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0-cc
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Mas
ter S
uppl
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spos
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ppro
x. 2
15 s
heet
s pe
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0 pe
r rol
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r rol
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0 pe
r rol
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aste
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Cap
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100
shee
ts50
she
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User
Inte
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LED
pane
l with
Pro
gres
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row
indi
cato
rs, f
ront
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Opt
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Auto
Doc
umen
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der A
F-Ⅴ
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Sep
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, Key
Car
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Colo
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nder
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m),
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ork
Inte
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Car
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SORI
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pecia
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RIS
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NC3N
Std
com
pute
r int
erfa
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reat
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fully
inte
grat
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desk
top
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ishin
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stem
; *Du
plo
mfrs
on-
dem
and
finish
ing
equi
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llato
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ookle
t mak
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per
fect
bi
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lder
s an
d cu
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for p
rintin
g; A
DF: $
995;
25-
bin
sorte
r; 50
-bin
sor
ter;
Tape
clu
ster
uni
t; Co
lor
cylin
der:
$766
Std
com
pute
r int
erfa
ce c
reat
es a
fully
inte
grat
ed
desk
top
publ
ishin
g sy
stem
; *Du
plo
mfrs
on-
dem
and
finish
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equi
pmen
t (co
llato
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ookle
t mak
ers,
per
fect
bi
nder
s, fo
lder
s an
d cu
tter)
for p
rintin
g; A
DF: $
995;
25-
bin
sorte
r; 50
-bin
sor
ter;
Tape
clu
ster
uni
t; Co
lor
cylin
der:
(lette
r si $
910)
; Col
or c
ylind
er (l
edge
r si $
910)
Opt
ions
incl
colo
r dru
m, P
ostS
crip
t & G
DI c
ontro
llers
for
Win
dows
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spen
ser a
nd c
abin
et; *
220
mas
ters
/ rol
l; co
lors
ava
il: re
d, g
reen
, blu
e, b
rown
, tea
l, pu
rple
, (pl
us c
usto
m
colo
rs);
adju
stab
le c
opy
spee
d (fi
ve s
peed
s); A
DF: $
1,31
3; T
ape
disp
ense
r: $1
98; C
olor
dru
m: $
1,02
5; C
abin
et: $
300;
Pla
ten:
$95
Powe
r Sou
rce
RZ39
0UI :
120
V AC
, 50/
60Hz
<2.
5A>
120
V, 2
.5 A
12
0 V,
2.5
A
120
V, 3
A
Dim
ensio
ns
Whe
n in
use
: 54
5 / 16
"(W) x
25
3 / 8"(D
) x 2
6"(H
) (13
80m
m(W
) x 6
45m
m(D
) x66
0mm
(H))
Whe
n in
sto
rage
: 30
1/2"
(W) x
253
/8"(D
) x 2
6" (7
75m
m(W
) x 6
45m
m(D
) x 66
0mm
(H))
43" x
54"
x 2
9"
43" x
54"
x 2
9"
25" x
54"
x 2
7"
Wei
ght
Appr
ox. 2
20lb
(100
kg)
262
lbs
26
2 lb
s
176
lbs
Info
sou
rce
BLI
RISO RZ Product Launch Training
RZ
220
& R
Z31
0 C
om
pet
itio
n S
ide-
by-
Sid
e
RISO
RZ2
20DU
PLO
DP-21
LRI
COH
PRIPO
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1235
RZ31
0Ma
ster-m
aking
ing m
ethod
sHig
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ed di
gital
maste
r-mak
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ll auto
matic
sten
cil pri
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High-s
peed
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al ma
ster-m
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/full a
utoma
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encil
printi
ngHig
h-spe
ed di
gital
maste
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ing/fu
ll auto
matic
sten
cil pri
nting
High-s
peed
digit
al ma
ster-m
aking
/full a
utoma
tic st
encil
printi
ngOr
igina
l Typ
eBo
ok (2
2lb (1
0kg)
or les
s), sh
eet
Book
(22lb
(10k
g) or
less),
shee
tOr
igina
l Size
(max
./min.
)W
hen u
sing t
he St
age G
lass :
115
/ 16" x
39 / 16
" (50
mm x
90mm
) - 10
1 / 8" x
145 / 16
" (25
7mm
x 364
mm)
Max 1
1 X 17
Max 1
0.1 x
14.3
Whe
n usin
g the
Stag
e Glas
s : 1
15/ 16
" x 3
9 / 16" (
50mm
x 90
mm) -
1111
/ 16" x
17" (
297m
m x 4
32mm
) W
hen u
sing t
he AD
F unit
(opti
on) :
39 /
16" x
51 / 2
" (90
mm x
140m
m) - 1
01 / 8
" x14
5 / 16" (
257m
m x 3
64mm
) W
hen u
sing t
he AD
F unit
: 39 / 16
" x 5
1 / 2" (
90mm
x 14
0mm)
- 11
11/ 16
" x17
" (29
7mm
x 432
mm)
Origi
nal P
aper
Weig
htW
hen u
sing t
he St
age G
lass :
22lb
(10kg
) or le
ssW
hen u
sing t
he St
age G
lass :
22lb
(10kg
) or le
ssW
hen u
sing t
he AD
F unit
(opti
on) :
15-lb
bond
(50g
/㎡
) - 28
-lb bo
nd (1
10g/
㎡)
Whe
n usin
g the
ADF u
nit (o
ption
) : 13
-lb bo
nd - 3
7-lb b
ond
Whe
n usin
g the
ADF u
nit (o
ption
) : 13
-lb bo
nd - 2
3-lb b
ond
Whe
n usin
g the
ADF u
nit (o
ption
) : 15
-lb bo
nd (5
0g/
㎡) -
28-lb
bond
(110
g/㎡
)Pr
int Pa
per S
ize (m
ax./m
in.)
315/ 16
" x 5
13/ 16
" (10
0mm
x 148
mm) -
1111
/ 16" x
17" (
297m
m x 4
32mm
)4 x
6/11
x 17
3.5
x 5.8
/8-1/2
x 14
315
/ 16" x
513
/ 16" (
100m
m x 1
48mm
) - 11
11/ 16
" x 17
" (29
7mm
x 432
mm)
Pape
r Sup
ply C
apac
ity10
00 sh
eets
(17-lb
bond
(64g
/㎡
))11
00 sh
eets
1000
shee
ts10
00 sh
eets
(17-lb
bond
(64g
/㎡
))Pr
int Pa
per W
eight
13-lb
bond
(46g
/㎡
) - 87
-lb in
dex (
157g
/㎡
)13
-lb bo
nd (4
6g/
㎡) -
110-l
b ind
ex (2
10g/
㎡)
13-lb
bond
(46g
/㎡
) - 11
0-lb i
ndex
(210
g/㎡
)13
-lb bo
nd (4
6g/
㎡) -
110-l
b ind
ex (2
10g/
㎡)
Imag
e Pro
cess
ing M
ode
Line,
Photo
, Duo
Photo
, text,
duo (
photo
/text)
Line m
ode;
line/p
hoto
mode
; fine
mod
eLin
e, Ph
oto, D
uo, P
encil
Reso
lution
300d
pi30
0 x 60
0 dpi
300 x
300 d
pi; 30
0 x 40
0 dpi
in fin
e mod
eDig
ital 6
00dp
i (D60
0dpi)
Maste
r mak
ing Ti
meAp
prox.
25 se
cond
s (for
A4/po
rtrait
/100%
repro
ducti
on ra
tio)
21 se
cond
s28
seco
nds
Appro
x. 16
seco
nds (
for A4
/portr
ait/10
0% re
produ
ction
ratio
)Pr
inting
Area
(max
.)81 / 4
" x 14
1 / 16" (
210m
m x 3
57mm
)8.2
" x 13
.8"8.2
" x 13
.9"81 / 4
" x 11
7 / 16" (
210m
m x 2
90mm
)
Rep
rodu
ction
Rati
oZo
om : 5
0 - 20
0%Sta
ndard
repro
ducti
on ra
tio (e
nlarge
ment)
: 154
%, 12
9%Sta
ndard
repro
ducti
on ra
tio (r
educ
tion)
: 94%
, 78%
, 65%
Zoom
: 50 -
200%
Stand
ard re
produ
ction
ratio
(enla
rgeme
nt) : 1
54%,
129%
, 121
%Sta
ndard
repro
ducti
on ra
tio (r
educ
tion)
: 94%
, 78%
, 65%
, 61%
Spee
dAp
prox.
60 - 1
30 sh
eets
per m
inute
(five s
teps v
ariab
le)60
-120
80-13
0Ap
prox.
60 - 1
30 sh
eets
per m
inute
(five s
teps v
ariab
le)Pr
int Po
sition
Adju
stmen
tVe
rtical
: ±1 / 2
" (±1
5mm)
Hori
zonta
l : ±
3 / 8" (
±10m
m)Ve
rtical
: ±1 / 2
" (±1
5mm)
Hori
zonta
l : ±
3 / 8" (
±10m
m)Ink
Supp
lyFu
ll auto
matic
(100
0 ml p
er ca
rtridg
e)60
0-ml in
k ctrd
g60
0-cc i
nk ct
rdg
Full a
utoma
tic (1
000 m
l per
cartr
idge)
Maste
r Sup
ply/D
ispos
alFu
ll auto
matic
(app
rox. 2
50 sh
eets
per r
oll)
260 p
er rol
lFu
ll auto
matic
(app
rox. 2
95 sh
eets
per r
oll)
Maste
r Disp
osal
Capa
city
100 s
heets
40 sh
eets
100 s
heets
User
Interf
ace
LED
pane
l with
Prog
ress A
rrow
indica
tors,
front-
side o
perat
ionLE
D pa
nel w
ith Pr
ogres
s Arro
w ind
icator
s, fro
nt-sid
e ope
ration
Optio
nal A
cces
sorie
sAu
to Do
cume
nt Fe
eder
AF-
Ⅴ, J
ob Se
parat
or Ⅳ
:N, K
ey C
ard C
ounte
r Ⅳ
:N,
Color
Cylin
der (
Drum
), Netw
ork In
terfac
e Card
RISO
RINC
-NET
, Spe
cial P
aper
Feed
Kit,
Stand
, Prin
ter C
ontro
l Boa
rd RI
SORI
NC3N
Opt c
ompu
ter in
terfac
es cr
eate
a full
y inte
grated
desk
top
publi
shing
sys;
*Dup
lo ma
nufac
tures
finish
ing de
vices
(col-
lator
s, bo
oklet
make
rs, pe
rfect
binde
rs, fo
lders
& cutt
ers); D
uplo
has 1
5 sta
ndard
color
s and
, in ad
dition
, offe
rs un
limite
d cus
tom co
lors;
25-
bin so
rter; 5
0-bin
sorte
r; Colo
r cylin
der: $
657;
Key c
ard; S
tand;
11
x 17 k
it; Ta
pe C
luster
Unit
Optio
ns in
cl co
lor dr
um, C
PIF-20
and C
PIF-26
contr
ollers
, W
indow
s, AD
F, tap
e disp
ense
r and
cabin
et; *2
60 m
aster
s/ rol
l; co
lors a
vail:
red, g
reen,
blue,
brown
, nav
y, ora
nge,
yello
w, m
aroon
; ad
j cop
y spe
ed (3
spee
ds); A
DF: $
1,138
; Tap
e sep
arator
: $33
0; Co
lor dr
um: $
1,025
; Cab
inet: $
288
Auto
Docu
ment
Feed
er AF
-Ⅴ
, Job
Sepa
rator
Ⅳ:N
, Key
Card
Cou
nter
Ⅳ:N
,Co
lor C
ylinde
r (Dr
um), N
etwork
Inter
face C
ard R
ISORI
NC-N
ET, S
pecia
l Pap
er Fe
ed Ki
t, Stan
d, Pr
inter
Contr
ol Bo
ard R
ISORI
NC3N
Powe
r Sou
rceRZ
220U
I : 12
0V AC
, 60H
z <2.5
A>12
0 V, 0
.1 A
120 V
, 3 A
RZ31
0UI :
120V
AC, 5
0/60H
z <2.5
A>
Dime
nsion
sW
hen i
n use
: 53
9 / 16"(W
) x 25
3 / 8"(D
) x 26
"(H) (
1360
mm(W
) x 64
5mm(
D) x
660m
m(H)
Whe
n in s
torag
e : 30
1/2"(W
) x 25
3/8"(D
) x 26
"(H) (
775m
m(W
) x 64
5mm(
D) x
660m
m(H)
50" x
26-1/
2" x 2
6-1/2"
22.3"
x 46
.7" x
25.6"
W
hen i
n use
: 54
5 / 16"(W
) x 25
3 / 8"(D
) x 26
"(H) (
1380
mm(W
) x 64
5mm(
D) x
660m
m(H)
)W
hen i
n stor
age :
301/2
"(W) x
253/8
"(D) x
26" (
775m
m(W
) x 64
5mm(
D) x
660m
m(H)
) W
eight
Appro
x. 21
0lb (9
5kg)
159 l
bs
143 l
bs
Appro
x. 22
0lb (1
00kg
)
Info
sou
rce
BLI
RISO RZ Product Launch Training
Competition
RISO RZ390 SRP $ ledger e600 dpi “i”QualityTM 70 colors Link-enabled
DUPLO DP 330L SRP $7,995 legal 300X600 N/A 15 colors N/A
RICOH JP3000 SRP $7,995 ledger 300X400 N/A 6 colors N/A
DUPLO DP 430 SRP $13,995 ledger 300X600 N/A 15 colors N/A
RZ390 Competitive Advantages
Duplo offers two models at 300 X 600 dpi, one in legal and one in ledger size. Ricoh’s JP3000 is a ledger unit with 300X400 dpi.
The RZ390 with its e600 dpi and “i”QualityTM system offers a competitively priced alternative to all three of these models with superior output quality and new spec to win features (e.g. pencil mode & ink save mode).
RISO still offers the most standard colors.
RISO offers greater versatility and cost containment with our link-enabled technology.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
Competition
RISO RZ220 SRP $ legal 300 dpi “i”QualityTM
70 colors Link-enabled
DUPLO DP-21L SRP $5,995 legal 300X600 N/A 15 colors N/A
RICOH JP1235 SRP $6,175 legal 300X300 N/A 8 colors N/A
RZ220 Competitive Advantages
The legal sized RZ220 has similar advantages.
When compared to Duplo’s DP-21L and Ricoh’s JP1235, RISO’s “i”QualityTM system offers up superior output quality even with 300 dpi which is standard for this segment.
And again, RISO still offers the most standard colors as well as greater versatility and cost containment with our link-enabled technology.
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
RISO RZ Product Launch Training
Competition
RISO RZ310 SRP $ Letter/295 masters per roll 600e dpi “i”QualityTM
70 colors Link-enabled
“One of a kind”!
World’s 1st Letter e600 dpi!
RZ310 Competitive Advantages
Notes:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
One of a kind, the RZ310 stands alone as the only letter sized duplicator with e600 dpi.
With all the same features as the RZ390, this system with its 295 masters per roll is even more cost effective for organizations with only letter sized applications while still offering superior quality.
RISO RZ Product Launch Training
Cost Justification & Pricing
RISO RZ Product Launch Training
Workshops
RISO RZ Product Launch Training
Workshops
Exercise 1: Printing a Basic Two-Color Document Using the Print Position Using the two teacup originals, make 15 two-color prints. During the second color pass run a test print and change print position horizontally to the maximum of 15mm then back to the normal position. Note the difference in range from normal to maximum adjustment. Bonus: This can also be run in a “Work-in-Turn” manner if you are familiar with this process. TURN IN SAMPLES FOR CERTIFICATION
Exercise 2: Printing in the Ink Save Mode Using any 8.5 x 11 original, scan and print 2 sets of 15 prints – one in the regular mode and the other in the ink save mode and note the differences.
TURN IN SAMPLES FOR CERTIFICATION
Workshop 1: Introduction To Printing/Duplicating on the RZ
ObjectivesLearn the key advantages of the new RZ technology via hands-on experienceRun jobs using some of the newer features and record resultsRemove/replace supplies and record any advantages over the older models
Materials RequiredRZ220 / RZ310 / RZ3908.5 x 11 paper#10 envelopes (standard business-size envelopes)11 x 17 paperBlack and color print cylinders RISO Demo Originals Pack
RISO RZ Product Launch Training
Workshop 1: Continued
Exercise 3: Printing in the Pencil Mode Create a light pencil original and scan and print 15 prints in the pencil mode and again in the regular mode and note the differences.
TURN IN SAMPLES FOR CERTIFICATION
Exercise 4: Editing, scanning, and printing a photo Use the photo original (house in winter) and 11 x 17 paper. Enlarge the photo using zoom, apply photo mode adjustments, and make 15 prints.
Adjust scanning and density modes. Create the highest quality print possible.
TURN IN SAMPLES FOR CERTIFICATION
Workshops
Exercise 5: Printing envelopes Print fifteen copies of the #10 envelope with a return address.
TURN IN SAMPLES FOR CERTIFICATION
Exercise 6: Printing 11 x 17 Use the 11 x 17 original in your Demo Original Pack. Print fifteen copies of the 11 x 17 original in both ink save mode and regular photo mode and note difference.
TURN IN SAMPLES FOR CERTIFICATION (WITH NOTES)
Exercise 7: Removing and replacing ink cartridges and master rolls and empty the master disposal box. Note differences. Remove and replace ink cartridges. Remove and replace the master roll. Empty the master disposal box.
TURN IN NOTES FOR CERTIFICATION
RISO RZ Product Launch Training
Workshops
Workshop 2: Application exercises
Objectives Practice utilizing the multi-up mode Use multi-up with two separate originals
Exercise 1: Multi-up printing Choose any letter size demo original and run 15 multi-up prints on 11 x 17 paper. Choose both the photo original and any other text original to run multi-up prints with both photo and text. Make photo adjustments including enlargement and scanning adjustments during exercise.
TURN IN SAMPLES FOR CERTIFICATION
Exercise 2: Duo Mode Printing Select the demo original with the photo and text combined and run 15 prints using the duo mode Run the same job in both the pencil mode and ink save mode and compare results
TURN IN SAMPLES FOR CERTIFICATION
Exercise 3: Inserting color Tube in Black Cylinder: Note differences. Remove the color ink tube from the color cylinder and insert in the black cylinder and attempt to run a job. Note: Record the results when attempting to run any print job Remove wrong color tube and insert correct ink tube back into the cylinder then run any job.
TURN IN SAMPLES FOR CERTIFICATION
RISO RZ Product Launch Training
Workshops
Workshop 3: Advanced Features
Exercise 1: Customizing The Initial Settings Change default settings for the RZ then return settings back to initial
setting mode Display number of copies printed on machine and also number of masters
Step by Step Procedure for Customizing Settings:1. Press the custom key to turn on its indicator (pressing a second time turns
it off)2. Enter item number 01 to change print speed default3. Press the + key to select a speed selection (the current setting will blink);
choose any speed from 1 to 5.4. Press + key again to select 2-up interval time which is item number 09.5. Press + key to select 0 to 02. The current setting will blink while doing this.6. Press + key to select minimum print quantity which is item number 14.7. Press + key to select 0 to 5 with quantities from 10, 20, 30, 40, 50. Current
setting will blink while doing this.8. Press the Start key to complete the settings.9. Run a print job to test the settings and note changes.10. Return the machine to original settings by entering number 99 in the
custom mode then press + key followed by Start key.
Step by Step Procedure for displaying number of Prints and Masters:
1. Press the Custom key to turn on its indicator then enter item number 30 for number of copies printed on the machine.
2. Press the + key and the number should display by two switching screens; a 3-digit number preceded by an under bar and a 4-digit number depending on the total copy count.
3. Press the + key again and enter item number 31 for number of masters generated.
4. Press the + key and the number of masters should display on the print quantity display.
5. Select Custom key to exit Custom mode.
NOTE ANY DIFFERENCES AND TURN IN FOR CERTIFICATION
RISO RZ Product Launch Training
Appendix
RISO RZ Product Launch Training
Dig
ital
e60
0 d
pi
Tec
hn
olo
gy
Sca
nn
ing
d
irect
ion
Sca
nned
Data
d
600
dp
i
dig
ital e6
00
dp
i
Perf
ora
tion U
nit
Mast
er
Imag
e
Mast
er
Maki
ng
Perf
ora
tion U
nit
RISO RZ Product Launch Training
Dig
ital
e60
0 d
pi
vs 6
00d
pi
Perf
ora
tion P
air
Dig
ital 6
00e
dpi
600
dpi
Sca
nned D
ata
Mast
er
Image
KOri
gin
al D
ata