Riordan Manufacturing: Improving Sales Methods CIS/207.

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Riordan Manufacturing: Improving Sales Methods CIS/207

Transcript of Riordan Manufacturing: Improving Sales Methods CIS/207.

Riordan Manufacturing:

Improving Sales Methods

CIS/207

Riordan Manufacturing

Riordan Was Created In 1991

Originally a Research and Development Company

Rapid Growth for the Fifteen Years Following 1991

What does riordan need?

Information System for Sales Organization

Management of Customer Records

Password Protection

Data Encryption

Riordan Sales records

Records Disorganized

Difficult to Access

The Company Uses Sales Records to Project Sales Growth

Entry Level Employee for Data Entry

Understand the Corporations Needs and Problems

Customer relationship management

A CRM is Designed to Improve Customer Satisfaction

Allows Tracking of Customer Relations, Trends, and Transactions

Designates Customers by Profitability

Tiered Clientele

Advantages Of CRM

Improve Customer Relations

Control of Emails to Customers

CRM Primary Functions

Operational

Analytical

Collaborative

Web Based Database

Marketing

Financial

Upper Management

Cloud Computing for riordan

Virtualization

Storage

Consolidation of Data

Increased Efficiency

Roles of the cloud

Storage Allocation

Access Control

Growth Opportunities

Technological Advancement

Cohesion

Server Platform Leadmaster

Streamline Information Flow

Calendar Organization

Compatibility with Office Products

Versatility

Leadmaster CRM

Customer Data Integration

Data Share Capabilities

Collaborative Knowledgebase

Sales Force Automation

Conclusion

Optimization

Cloud Computing

Web-Based CRM

Creation of a CMS

References

Apollo Group, Inc. (2006). Riordan Manufacturing. Sales and Marketing – overview.

Retrieved from CIS/207 – Information Systems Fundamentals course website.

 

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