Sutton Lodge

20 Green St

Great Gonerby

NG31 8LD

0044(0)7967342817 RCMBrown@Yahoo.co.uk

Richard

Charles

Brown

My motto

‘Make a difference’

My Project

Management

story

About me; Fit, Energetic, enthusiastic, tenacious and hard working individual, able to work under pressure, to tight time scales and budget. Over 25 years experience of the IT industry from Engineer, Technical Support, Service Management,

Risk Management & last 15 yrs Project Management/Programme Management/Portfolio Management. Experience in both Waterfall & Agile methodologies. Includes direct staff, Customer and 3rd Party Supplier management and Budget control. 2 days sickness in last 14 years

Work

Training/Achievements

Wakebourne

Group

Service

Engineer Service Manager (10 staff)

SCC

Service Manager

(50 staff)

SCC

Operations

Manager

SCC

Project/Programme Manager in a

multiple number of Business area’s.

SCC

Portfolio Manager

ISO

9000

Helpdesk

ISO9000

compliant

Prince II

IT in place

to support

first Mini

Six

Sigma

INFLUENCES; Adoption of FISH! Principles, Getting Things Done, Six Sigma Processes and the work of the Business guru Tom Peters.

ITIL

Risk

FAST Software

compliancy for

whole Experian

UK

FAST

Software

compliancy

Lead Six Sigma

coaching

Completed £2M

Labour Party

Canvassing

Project

Global roll out of

PPM tool US,

UK, France &

Australia

completed

Dallas

New York Nottingham

London

Nice

Naples

Munich

Melbourne

Places I have worked

Things I do

GYM Football Coach Windsurf

Kite boarding DIY Travel

Agile Training Golf Reading

My skills

My Portfolio

Created Agile team development structure both on-shore and off-shore. Provided the customer earlier

visibility of the product by a MVP release approach.

Managed the TUPE process of over 25 staff from Opticians IT into Boots IT including consultation

processes.

Chair of the Extended IT leadership team. Sponsor of the Boots IT Induction process.

Part of the Agile Delivery IT Board and involved with recent No7 Hackathon.

Sept 2013 – present. IT Portfolio Manager for Opticians. Implementation of replacement

PMS with embedded enterprise Appointment Booking solution whilst supporting existing

legacy systems.

March 2013 – Sept 2013. Director – Global Changepoint PPM system.

Responsibility for the Strategy & Operation of the Global Project Portfolio tool

(Changepoint) across a 6000 Experian user base.

Main achievement - Lead PPM market place evaluation, Global roll out of Changepoint 2012 to

Marketing Services Product Development Team (NYC, Melbourne, France & UK ) & construction

of Global support team (Dallas).

Jan 2008 – March 2013. Programme Manager - EIM Multiple Project delivery

Responsibility for the delivery of Global Information reporting into MSGPD,

PMO best practice across the group, whilst delivering key Projects.

Main achievement - The Labour Party – data warehouse solution for canvassing. Value £2.5M. Client

sign off achieved Jan09. Secondments into; IT, Marketing, QAS & Data Analytics Business for

delivery of a number of key projects including; IE7 Global rollout, QAS Radar, POC Vodafone Data

Capture, Zurich Insurance, Skipton Building Society, National Express, Coors, POC Concept &

Changepoint.

Oct 2003 - Jan 2008. Corporate Shared Services Project Manager (Head of

Business Improvement). Responsible for delivery of multiple business projects.

Key Project - 2yr Project to obtain Legal Software Compliancy (mainframe & Wintel) across

Experian UK, £5M risk adverted & £500K cost savings achieved (IT CEO Sponsor). Other projects

included; Acquisition Migration, Cost Savings Opportunities Programme, Oracle purchasing system

improvement programme (reduce GRNI risk). Implementation of ‘Black & White’ default printing –

cost saving = £250K a year. Implementation of e-travel solution. Centralised Experian UK Domain

Name process, Experian UK car scheme process improvement programme. Business Continuity

planning for Technology Services. Secondment on Project Diamond (as requested by Experian

board) – Global Centralised Shared Services.

Nov 2001 – Oct 2003. Project/Risk Manager for Corporate Shared Services &

IT Services. Responsible for delivery of multiple business projects.

Introduced 6 Sigma methodologies & run a number of 6 sigma projects. Management of all Risk

Assessments and Post Implementation Reviews with in Technology Services . Chair of IT Service

Management Forum – promoting best practice with in the Business.

May 1998 – Nov 2001. Various Positions; Programme/Operations Manager

for BMW UK. Part based in Munich, Project Manager - Six Sigma Black Belt,

IT Service Manager Key achievement - Responsible for a successful deployment of NT to 2500 users, an NT Domain and

Unix SP Clusters into the BMW Oxford Car Plant, within budget and timescales. Heavily involved in

the concept, design and testing stage, including liaison with both UK and German requirements, using

Six Sigma methodology. Six Sigma Benefit claim of £0.5M with the improvement of the Bonded Stock

process. Improvement process completed for Outstanding Invoice Payments, reducing average

payment time by 27 days.

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