ABSENTEEISM IN BANK OF INDIA LIMITED

ABSENTEEISM IN BANK OF INDIA LIMITED BY:RICHA MITTAL

The Bank of India (BOI) was set up in 1906 and was nationalised in 1969 along with 13 other banks. BOI began operations with one office in Mumbai, and currently it has approximately 2,628 branches in India. BOI provides a wide range of banking products and financial services to corporate and retail customers.COMPANY PROFILE

Bank Overdrafts, sometime exceeding limits.Internet Banking.Smart Card.Barcode.National & International ATM cum Debit Cards.Classes of Credit Cards.Foreign Exchange Banking.One Time Password applications.24x7 helpdesk centre.Mobile Banking.Tie up with payment gateways.Windows based Banking.Direct access to online shopping systems.Customised Services for rural sector.Parallel Internet, Intranet and Wi-Fi Support.

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INTRODUCTIONAbsenteeism refers to workers absence from their regular task when he is normally schedule to work.Absenteeism is the practice or habit of being an absentee and an absentee is one who habitually stays away from work. According to Labour Bureau of Shimla: Absenteeism is defined as the total man shifts lost because of absence as percentage of total number of man shifts scheduled to work

OBJECTIVE OF THE STUDY To identify the rate of absenteeism of employees.To identify the causes of absenteeism.To suggest any measures to reduce the rate of absenteeism.

RESEARCH METHODOLOGYSample Selection And SizeThe population for the study comprised of absentees for current year, the total sample 25 employees.Date CollectionThe sources of data for the purpose of study were both primary and secondary. Primary data was collected through questionnaire secondary data was collected from records maintained by personnel department.

CONTINUE:Statistical tool:Percentage method is used for the analysis of data and bar graphs are used to present that data.FINDINGS72% of the employees do not remain absent.96% of the employees remain absent due to personal problem.76% employees rate the present absenteeism policy as good.94% of the employees at Bank of India Ltd. are clear regarding their work responsibilities.82% of the employees are fully satisfied with their work.82% of employees feel that the working environment at Bank of India Ltd. is good & 14% feel it as excellent.76% employees have good relations with the superiors.42% employees think that their superiors behaviour toward their problems is excellent.86% respondents consider that facilities provided to them are good.

CONTINUE:36% of the employees find their work tiresome and boring.44% of the employees say that absenteeism can be controlled by providing incentives and 28% says that it can be controlled by developing an attendance policy while 12% says that it can be controlled by changing working condition.48% of the respondents say that incentives motivate them to come at work.80% of the respondents say that their job gets rotated.

LIMITATIONS OF STUDYAs it was not possible to visit each department the true picture of working condition could not be judged.The workers were busy with their work therefore they could not give enough time for the interview.The personal biases of the respondents might have entered into their response.Some of the respondents give no answer to the questions which may affect the analysis.Respondents were reluctant to disclose complete and correct information.Because of a small period of time only small sample had to be considered which doesnt actually reflect and accurate and intact picture.

SUGGESTIONSProvide Incentives- An incentive provides an employee with a boost to their motivation and avoid unnecessary absenteeism. Incentives like two hours of bonus pay for every month of perfect attendance can improve a lot.

Employee Assistance Program- If you confront an employee about his or her frequent absenteeism and you find out that it is due to personal problems refer them to EAP.

Sickness Reporting Tell employees that they must phone in as early as possible to advise why they are unable to make it to work and when they expect to return.

Return to Work Interview- When an employee returns to work then ensure that they have a return to work interview.CONCLUSIONThe study tries to reveal the factors influencing the absenteeism of employees withsomesuggestionswhichwillbeofimmenseaidfortheemployeesaswellasthe organization to reduce the absenteeism level.To conclude, employees dissatisfaction towards job & welfare measures, hectic work schedule, stress, health problems are some of the major causes of absenteeism. Therefore, these must be looked upon.

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