Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance...

32
1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA Superintendent of Banking and Insurance Jack Broccoli, CPA, CFE Associate Director – Financial Regulation Elizabeth Kelleher Dwyer, Esq. Associate Director – General Counsel Presentation Prepared for Insurance Accounting & Systems Association (IASA) November 21, 2014 1511 Pontiac Avenue – Bldg 69-2 Cranston, RI 02920 [email protected], [email protected], [email protected] Ph: (401) 462-9620 Fax: (401) 462-9602

Transcript of Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance...

Page 1: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

1

Rhode Island Insurance Division

Financial Surveillance System

Joseph Torti III, CPA Superintendent of Banking and Insurance

Jack Broccoli, CPA, CFE

Associate Director – Financial Regulation

Elizabeth Kelleher Dwyer, Esq. Associate Director – General Counsel

Presentation Prepared for

Insurance Accounting & Systems Association (IASA)

November 21, 2014 1511 Pontiac Avenue – Bldg 69-2 Cranston, RI 02920 [email protected], [email protected], [email protected] Ph: (401) 462-9620 Fax: (401) 462-9602

Page 2: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

2

RI Financial Surveillance System

Outline/Agenda

1. Items before the Financial Condition (E) Committee 2. Evolution of the Financial Surveillance Process 3. Financial Analysis 4. Financial Examinations 5. Corporate Governance 6. ERM and ORSA 7. Holding Company Analysis 8. Confidentiality

Rhode Island Division of Insurance

Page 3: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

3

NAIC Financial Condition (E) Committee Update

NAIC Structure

9 top tier Committees – 7 Lettered Committees

Financial Condition (E) Committee Approximately 60 Task Forces, Working Groups

and Sub-groups (20 Direct Reports) Handles all Financial Solvency Issues Reports up through Executive Committee and

NAIC Plenary

Rhode Island Division of Insurance

Page 4: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

4

NAIC Financial Condition (E) Committee Update

Group Supervision

Issue Solvency Modernization Initiative – identified Group

Supervision as an area where improvements could be made Holding company Analysis, RMORSA, Supervisory Colleges,

Holding Company Act enhancements

The U.S. approach to group supervision is generally conducted on an indirect basis – primarily at the insurance entity level

International Supervisors utilize consolidated supervision

Rhode Island Division of Insurance

Page 5: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

5

NAIC Financial Condition (E) Committee Update

Group Supervision

Current Work Group Solvency Issues (E) Working Group (GSI)

charged to review the insurance holding company model act and regulation and to specifically address: (1) Clear legal authority and delineated powers to act as

the group-wide supervisor for an IAIG; (2) Direct legal authority over the insurance holding

company, including the authority to set group capital requirements; and

(3) Group-wide financial reporting for large insurance groups.

(4) Resolution Plans

Rhode Island Division of Insurance

Page 6: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

6

NAIC Financial Condition (E) Committee Update

Group Supervision

Status GSI very close to final version of Model

IAIG vs. IIG Authority granted to Supervisor too broad

The Working Group will not move forward on a new group reporting supplement to the Annual Statement. Concentrating on analysis procedures instead

Receivership & Insolvency Task Force – rejected creation of resolution plans Checklist approach suggested

Group capital still being debated

Rhode Island Division of Insurance

Page 7: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

7

NAIC Financial Condition (E) Committee Update

Corporate Governance Issue

2009 FSAP made recommendations to consider governance enhancements in several areas SMI initiative – charge given to the Corporate Governance Working

Group

Current Work Annual Financial Reporting Model Regulation (Model

#205) adopted in August Internal Audit Function required for large insurers

Corporate Governance Annual Filing Model Act and Regulation (Model #305 and #306) CGAD - Confidentiality

Status – Work Completed

Rhode Island Division of Insurance

Page 8: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

8

NAIC Financial Condition (E) Committee Update

Other Significant Issues Credit for Reinsurance

Qualified Jurisdictions being considered and approved Bermuda, Germany, France, Ireland, UK Switzerland and Japan also under consideration

Covered Agreements – FIO Report State Implementation – 23 states representing more than

60% of premium

Regulatory Redundancy High Priority – Risk Focused Surveillance Working Group

Corporate Governance Working Group also considered the issues

New E Committee Charge Being Considered Reinsurance Contracts with Risk Limiting features

Rhode Island Division of Insurance

Page 9: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

9

Evolution of the Financial Surveillance System

Past:

Examinations were Balance Sheet oriented

Little C-Level executive involvement

Heavy reliance on substantive testing for all balance sheet accounts

No real analysis process

No early warning system to detect troubled companies

Rhode Island Division of Insurance

Page 10: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

10

Evolution of the Financial Surveillance System

Results:

Inefficient use of examiner time – many hours spent on small balance sheet accounts

Reoccurring findings and recommendations made from previous 5 year examinations

Lack of a true understanding of the company and its risks

Did provide reasonable assurance that the financial statements were presented fairly

Rhode Island Division of Insurance

Page 11: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

11

Evolution of the Financial Surveillance System

Rhode Island Division of Insurance

Present:

Risk-Focused Examination AND Analysis Process

Focus is on gaining an understanding of the company and its risks

Communication and coordination between examiners and analysts

Requires new skillsets for examiners and analysts – Ongoing training is very important

Page 12: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

12

Evolution of the Financial Surveillance System

Rhode Island Division of Insurance

Results: Better understanding of the company and its

risks Better assessment of the company’s ability to

compete in the market place Better understanding of how prospective risks

may impact the company Better assessment of management Better assessment of Corporate Governance

Page 13: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

13

Financial Surveillance System

Rhode Island Division of Insurance

ANALYSIS EXAMINATION

CAA/CQA

Corporate Governance Actuarial Opinion

Holding Company Analysis

Audit Report

Business Plan

CPA Report

ERM

ORSA

C- Level Interviews

IPS

Internal Controls

Internal Audit Work

External Audit Work

Mgt. Level Interviews

Actuarial Review

Risk Matrices

Examination Report

Management Letter

Annual/Quarterly Financial Statements

Supervisory Plan

Exam Report Follow-up Executive Summary

Risk Assessment Branded Risks

Page 14: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

14

Financial Analysis Process

Rhode Island Division of Insurance

Comprehensive Annual Analysis (“CAA”) A self-assessment prepared by the company and signed by the

CEO, CFO and Preparer

1. Material changes in balance sheet accounts between years.

2. Material changes in Surplus

3. Results of Operations

4. Cash Flow & Liquidity

5. Underwriting

6. Reinsurance Program

7. Investments

8. Intercompany agreements and transactions

9. Legal Issues

10. IT Considerations

11. Enterprise Risk Management

12. Fraud Considerations

13. Strengths and Weaknesses

14. Prior Year Business Plan Analysis

15. Current Year Bus. Plan Analysis

16. Corporate Governance w/BOD attachments

Page 15: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

15

Financial Analysis Process

Branded Risk Categories

Credit Risk Market Risk Pricing/Underwriting Risk Reserving Risk Liquidity Risk Operational Risk Legal Risk Strategic Risk Reputational Risk Other

Rhode Island Division of Insurance

Page 16: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

16

Financial Analysis Process

Branded Risk Categories

Analysts will assign a score of 1-5 to each branded risk based on the company’s exposure to that risk

The company’s controls/strategies to mitigate their exposure to a risk are also considered by the analyst.

A score of 1 indicates sound risk management policies and practices to mitigate and/or manage that risk

A score of 5 indicates critically deficient risk management policies and practices to mitigate and/or manage that risk

Average of overall score is used for prioritization purposes and can determine the level of oversight required for that company.

Rhode Island Division of Insurance

Page 17: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

17

Financial Examination Process

Rhode Island Division of Insurance

Goals of a Risk-Focused Examination

Other Than Financial Reporting Risk:

Assess quality and reliability of an Insurer’s Corporate Governance and Risk Management Processes to identify, assess and manage its risk environment

Financial Reporting Risk:

Assess the risk that the insurer’s surplus is materially misstated

Page 18: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

18

Financial Examination Process

Risk-Focused Approach

Phase 1 – Understand the Company – Key Activities Phase 2 – Risk Identification/Inherent Risks Phase 3 – Risk Mitigation & Controls Phase 4 – Residual Risk Assessments Phase 5 – Exam Procedures & Findings Phase 6 – Prioritizing Results & Supervisory Plan Phase 7 – Report Findings & Management Letter

Findings Subsequent Updating/Follow-up by Analyst

Rhode Island Division of Insurance

Page 19: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

19

Financial Examination Process

Rhode Island Division of Insurance

Exam Planning

Understanding the Company Information Technology Planning Questionnaire (“ITPQ”) Kickoff meeting with Analysts and other Department staff Interviews with management Review internal audit work papers Review CPA work papers Review ERM program Review ORSA documentation

Exam Planning is a significant portion of the exam budget.

Page 20: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

20

Financial Examination Process

Rhode Island Division of Insurance

Increased use of specialists in the following areas:

Preparing Risk Matrices for Reserves, Reinsurance, Pricing/underwriting

Review of ERM program Review of ORSA documentation It is encouraged to have specialists involved very early in the exam process.

Page 21: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

21

Examiner and Analyst Communication

Rhode Island Division of Insurance

Analysts and examiners work together to create a continuous financial surveillance process Kickoff Meeting – Discussion of analysts concerns and assessment

of the company. Interviews – Analysts participate in all C-Level interviews and

some management interviews Examination findings are reported to the Analyst monthly Analysis findings and concerns are communicated to the

examiners throughout the examination Analysts participate at the exit meeting with the company to

discuss comments and recommendations made in the exam report or management letter

Analysts coordinate and/or follow-up on exam and management letter comments and recommendations

Analysts and Examiners update the Insurer Profile Summary and Supervisory Plan

Page 22: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

22

Insurer Profile Summary (“IPS”)

The IPS is a summary of the insurer’s risk assessment as determined by the analysts and examiners

It details each of the 9 Branded Risk Categories and the Analyst’s concerns level for each of those risks

It documents the Department’s concern level regarding the financial condition of the insurer

It is shared with other regulator’s upon request and signed confidentiality agreement.

It is often requested by other regulators when insurer is requesting to expand into their state.

Rhode Island Division of Insurance

Page 23: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

23

Supervisory Plan

The Supervisory Plan is prepared by Analysts and Examiners at the end of every exam and at the conclusion of each annual and quarterly analysis

Documents the following: Issues/Risks to be monitory by the Financial Analysts Examination report recommendations follow-up procedures Planned meetings with management Material Adverse Findings Action on Material Adverse Findings Schedule of next examination Resources needed Communication / Coordination with other States if necessary

Rhode Island Division of Insurance

Page 24: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

24

Corporate Governance

Rhode Island Division of Insurance

Assess the qualifications and backgrounds of the Board of Directors

Review the attendance records of the Directors at Board and committee meetings

Understand the Charter/Policy of the Board and committees

Review Code of Conduct and Conflict of Interest Policy Review the BOD self-evaluation policy

Page 25: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

25

Corporate Governance

Rhode Island Division of Insurance

Assess the level of oversight the Board has over the ERM/ORSA program

Assess the level of oversight the Board has over management

Review Board minutes and assess the quality of the minutes

Determine that the Board is provided with appropriate documentation (Board package) to enable them to make informed decisions

Assess the tone at the top

Page 26: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

26

Enterprise Risk Management Program

Assess the maturity of the company’s ERM program How often is it updated What is the level of involvement of the BOD Are “risk appetites” and “risk tolerances” clearly defined

and understood by management and risk owners How are emerging or prospective risks identified,

tracked, assessed and mitigated How are risks communicated and monitored throughout

the organization

Rhode Island Division of Insurance

Page 27: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

27

Own Risk and Solvency Assessment

How does the organization use risk information to determine capital needs?

Are internal models used and regularly updated to ensure appropriate risk management decisions?

Does the organization’s capital adequacy assessment provide an overall determination of the risk capital needs based on the nature, scale and complexity of risk within the organization?

Does the organization perform a prospective solvency assessment that demonstrates it has the financial resources necessary to execute its multi-year business plan?

Rhode Island Division of Insurance

Page 28: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

28

Holding Company Analysis

Are there any risks within the holding company

structure that could pose a significant risk to the solvency and/or operations of the insurer?

What is the nature of the insurer’s interdependence on the holding company or affiliated entities for business operations or financial stability?

How does the organization assess and monitor the risk within the holding company structure?

Rhode Island Division of Insurance

Page 29: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

29

New Initiatives Being Considered

Rhode Island Division of Insurance

Review existing requirements for examination reports and consider revisions to align with examination objectives. (Current format has not been updated in over 20 years)

Review existing examination and analysis procedures to identify and eliminate redundant efforts in collecting and reviewing insurer information for solvency monitoring purposes

Review the risk-focused examination process to determine the best way to increase the review of prospective risks and reduce unnecessary financial statement verification during an examination

Identify and document the regulatory skillsets necessary to effectively monitor the solvency of insurers under an evolving risk-focused surveillance framework

Consideration is being given to allow NAIC accreditation review team members to perform a more qualitative review.

Page 30: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

30

Confidentiality

Rhode Island Division of Insurance

38-2-2(4)

"Public record" or "public records" shall mean all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, magnetic or other tapes, electronic data processing records, computer stored data (including electronic mail messages, except specifically for any electronic mail messages of or to elected officials with or relating to those they represent and correspondence of or to elected officials in their official capacities) or other material regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency. For the purposes of this chapter, the following records shall not be deemed public: (S) Records, reports, opinions, information, and statements

required to be kept confidential by federal law or regulation or state law, or rule of court.

Page 31: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

31

Confidentiality

Rhode Island Division of Insurance

27-13.1-5(f)

(f) Privilege for, and confidentiality of ancillary information. (1)(i) Except as provided in section 5(e) above and in this subsection, documents, materials, or other information, including, but not limited to, all working papers, and copies thereof, created, produced by, obtained by, or disclosed to the director or any other person in the course of an examination made under this chapter, or in the course of analysis by the director of the financial condition or market conduct of a company shall be confidential by law and privileged, shall not be subject to the Access to Public Records Act, chapter 38-2, shall not be subject to subpoena, and shall not be subject to discovery or be admissible in evidence in any private civil action. The director is authorized to use the documents, materials, or other information in the furtherance of any regulatory or legal action brought as part of the director's official duties.

Page 32: Rhode Island Insurance Division Financial Surveillance System€¦ · 1 Rhode Island Insurance Division Financial Surveillance System Joseph Torti III, CPA . Superintendent of Banking

32

Confidentiality

Rhode Island Division of Insurance

Heritage Healthcare v. Beacon Mutual Providence County Superior Court decided April 17, 2007

27-13.1-5(f) recognizes that the examiners “…will

receive and generate documents, other than the examination reports, which contain information sensitive to the examined company.” The statute therefore “…provides specific procedures for releasing the examination report, as distinguished from the documents and working papers underlying that report.”