RFID Technology in Outpatient Logistics: An Analysis of Its Potential and Acceptance
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OECD ICCP Foresight Forum on RFID Applications and Public Policy Considerations
ibm.com/industries/wireless/
RFID current applications and potential economic benefits
Naji NajjarDirector, Wireless Broadband & Sensing SolutionsIBM South West Europe
Wireless Broadband & Sensing Solutions
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IBM is involved in many aspects of RFID
Many patents and years of research in RFID technology
RFID used at Fishkill semiconductor & Dublin manufacturing
plant, piloted in Montpellier plant and others..
Member of EPCglobalTM and facilitator of “knowledge transfer”
process
New WebSphere RFID middleware platform to support device
and server solutions based on open & reliable architecture
Sensor and Actuator Solutions emerging business unit in place
- leading RFID initiatives for IBM
Consulting partner for leading industry players
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OECD Forum on RFID Applications and Public Policy Considerations
Sensors are devices that measure real world conditions – like temperature, flow or position.
Actuators are devices that take actions in the real world – like valves, thermostats, or robots.
Sensors like RFID link the “field” – or physical world -- with the enterprise/organization and its applications
Securely connecting the physical environment to the IT technology infrastructure to help organizations aggregate, analyze and act upon data and dynamically adjust operations
in response to changes in their business
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RFID enables on demand business/organization:A convergence point between new business /operating models & technologies
RFID creates the ability to identify, aggregate and track information about
objects through the value chain, from the
manufacturer to the consumer
RFID makes the supply chain visible, efficient, and
collaborative.
…this provides businesses the ability to develop integrated end-to-end processes across their company and with key partners, suppliers & customers…positioning them to respond with speed to customer demand, market opportunity or external threats
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RFID can be applied to five market spaces
Apply RFID technologies to the in process manufacturing processes to enable effective inventory tracking and management, product line efficiencies, and JIT manufacturing advantages.
Includes: Automation of assembly, Component production, Production of vehicles.
Work In Process
Manufacturing(WIP)
Companies have physical assets (plants, truck fleets, PCs etc) that are needed to make, and to deliver products and services to customers - knowing where an item/ vehicle is on route, and also tracking of depreciating good – tools, HW, equipment, leased items. Includes: Equipment tracking, Fleet management, Vehicle maintenance management, Track & Trace, Military and defense tracking.
Asset Management
Monitoring peoples movements, personal security, convenience and Point of sale applications. Includes: Personal identification and authentication, personal security and safety, Patient ID and tracking, Maintaining shelf stock, Innovative payments, Return management, Purchase maintenance..
Consumer Applications
Monitor the movement and use of valuable equipment and personal resources.
Includes: Access control and tracking, Animal tracking, Automobile ignition security, Baggage handling systems, Inventory control, Parking lot security and access, Shoplifting prevention, electronic article surveillance, Vehicle security, Sensor/ sensing applications.
Leverage RFID technologies to transform supply chains by providing end-to-end visibility of goods and enabling improved inventory management.
Includes: Supply Chain Mgmt using RFID for Warehousing, pallet/goods tracking, Inventory Tracking, Track & Trace, Sensor/ sensing applications. Also covers RFID impact of counterfeiting and fraud.
Security & Access Control
Supply ChainManagement
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Sernam selects IBM as its RFID partner to develop, test, demonstrate &deploy an industrial RFID solution to support Sernam needs in the trace & track of its parcels along the full supply chain. Solution implemented successfully and currently used for Sernam night delivery operations
Challenge
Solution
Benefits
Innovation seen as critical to the success of Sernam. Need a solution allowing contact-less tracking of parcels & pallets at different points of the logistics chain
Optimization in the transportation activities & assetsReduction in costs: loss of parcels, conflicts, labourEnhanced customer services
Parcels Transportation in France: Sernam
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Moraitis Fresh, a family owned company with the objective of providing customers with the very best in quality service, is now Australia's leading fresh produce company with a presence in all major growing districts & retail markets throughout Australia
Fresh Produce Tracking in Australia: Moraitis Fresh
Benefits• Improved ability to track volumes and types of
produce, enabling better supply forecasting to retailers
• Increased throughput, resulting in improved volumes or decreased packing times
Business Challenge
To stay ahead of its competition, Moraitis needed to introduce operational efficiencies, reduce operational overhead and scale its business in a sustainable manner.
IBM designed and implemented an application using RFID technology to track produce throughout the entire production process and enabling up to nine personnel to pack produce simultaneously.
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RFID tagged containers
Silicium wafers moved automatically from one tool to the other are carried in RFID-tagged containers.
RFID tag is read at each step of manufacturing process to track and validate work-in-progress. Full integration with back-office
Manufacturing Work-In Process in USA: IBM Fishkill Plant
IBM has been using RFID technology in production sinceJune 2002 as a part of the $2.5B fully automated 300 mm chip fabrication system in Fishkill.
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Manufacturing Logistics : Philips Semiconductors
Philips Semiconductors, headquartered in , The Netherlands, is one of the world's top semiconductor suppliers with the goal to be the leading provider of semiconductor-based solutions for connected consumer and communications applications.
Business Challenge
Philips with IBM, as its solutions partner, wanted to demonstrate how RFID can be swiftly integrated with legacy systems and operational practices to enhance productivity and efficiency.
The Philips Asian RFID project covers the tagging and tracing of wafer cases and carton packages for flows of goods between its manufacturing facility in Kaoshiung, Taiwan and its Asia Pacific distribution center in Hong Kong.
Benefits• increased inventory turns,• improved stacked lead time• enhanced warehouse efficiency &
delivery reliability• improved customer service
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Medical Waste Tracking in Japan: Kureha Kankyo
Benefits• Improved tracking of medical waste• Prevention of illegal waste disposal• Greater public safety and security
Kureha Environmental Engineering Co, a leading waste management company in Japan, will begin verification tests on traceability of medical waste using RFID tags.
Business ChallengeKureha wants to prevent illegal waste disposal by creating a traceability system for medical waste with a number of different hospitals and transportation companies in Japan.
Containers will be equipped with RFID tags, and signal-reading antennas will be installed at IBM’s RFID Solution Centre to investigate signal sensitivity and read-out precision parameters, enabling the evaluation of issues, such as optimum RFID tag mounting methods and an analysis of the influence of obstacles.
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Challenge
Solution
Benefits
Security & Access Control : Finnair
The Solution is based on an RFID tag which holds the employees personal identification number. The RFID reader is attached to an Intel based kiosk with a touch screen. The employees operate the system by touching the buttons on the screen which eliminates the need for typing in any information to check in/out. The RFID kiosk is communicating with an RFID server using WebServices. The RFID server is running at the top of WebSphere Application server providing the scalability and availability required by the solution. The RFID server is integrated with the existing RTC system where actual work optimization is performed.
Fixed location based (RFID) check in/out operationBecause the identification number is stored on the RFID tag employees can check in/out from the
duty by just waving the tag near to the RFID reader without remembering and typing in the identification number.Fast and easy to use.Using the Kiosk the first Assignment can be delivered at the time the employee checks inThe solution should also provide efficient information channel to employees checking in to the
duty. This allows employees to get the latest information of the situation on the airport right away when they sign in.
Finnair was actively seeking a solution to help employees meet the challenge of increased passenger volumes on their day to day operations.Finnair is currently using phone based check in/out solution where employees need to call a certain number to check in/out from the duty. With this solution employees need to type in the personal identification number each time they arrive or leave from the work place. The existing solution has had some technical challenges which has frustrated employees.
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Business
• Business Model / Business Case• Aligned Processes• Standards• Certificate Authority
Logical
• Data Aggregation• Systems Communication• Data Management
Physical
• Container Security• Container Identification• Data Capture
Security & supply chain optimization: Joint IBM/Maersk initiative to develop a solution to provide real time visibility on containers and goods transported
Law/rule compliance challenges(= Security & Liability)
Supply Chain Performance Challenges(= Efficiency)
DistributionCentre
Port Authority “A”Custom
Port Authority “B”CustomOcean CarrierManufacturer
Distributor FreightForwarder
Implications to the stakeholders
Actual solutions on the market are addressing some of these implications but none of them are covering the entire supply chain
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Patient Flow Management in Emergency Unit ½Joint Prototype IBM- Nice CHU
Patient path Optimization
TraceabilityPresented during the 34th Congress of the International Hospital FederationNice 20-22 September 2005.
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RFID TechnologyLinking 2 worlds:
physical objects IT world
Location & IdentificationPatients
IT equipment
GoalsOptimize patient path
Traceability
chipantenna
RFID Technology
RFID for Patient Flow Management in Emergency Unit 2/2
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RFID: Economic benefits & ROI opportunityReal reduction in errors via automation – reduction in mis-shipments, lost inventory, and errors in redundant data reads
Real gains in productivity by better managing the use of skilled resources through automation
Industry recognized qualitative impacts which returns improved customer service, lessened warrantee handling,
Visibility on supply chain vs estimates
Driving regulatory impacts through compliance activities to meet governmental regulations: safety, security, environment,..
Fraud detectionAutomation drives operational efficiencies that return economic benefits
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OECD Forum on RFID Applications and Public Policy Considerations
Pilot, Implementation,& Management
TechnicalSolutionDesign
Integration Platform
Business Strategy
Communication& Connectivity
RFID Enablement
Business Process &
Applications
Successful RFID initiatives require focus in three key areas:
Business Case
Process Transformation
Technology andInfrastructure
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Key Messages
IBM believes RFID is here to stay. It should be viewed as part of a broader strategy…momentum is building around the globe
RFID can enhance productivity, safety and enterprise/economy competitive positions...governments & public organizations have a role to play & stimulate
To maximize benefits, RFID technology alone is not enough. ……processes would require changes
Open Standards, open & reliable solutions are key… how can we imagine, otherwise, linking the diversity of the physical world with enterprises/organizations & their IT systems?
Antenna
Tag
IntermecUAP-2100Reader
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Thank You