Rfa Preso02 (2)

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description

Text communication made easy for Auto Dealerships!

Transcript of Rfa Preso02 (2)

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Text messaging communication made EASY. Our expertise is in working with our Dealer clients to…..

•Increase revenue•Exceed customer expectations•Increase customer retention•Generate more repeat business•Save time with customer follow up•Offer a “unique” experience by communicating with them in a way they “choose”•Reduce “phone tag” in the service department•Reduce appointment “no-shows”•Keep customers ENGAGED•Reach a target audience instantly, anytime and anywhere.

WHAT OUR DEALERS ARE SAYING!

“Rapid Fire Auto is one of the best service lane tools out there. It is an easy way to stay in touch with the customer throughout the day, and ensure them that their vehicle is being worked on while keeping them updated and informed. Since updates are sent via text message it provides a discreet form of communication for the student or business professional. Communication with customers is key to keeping them as lifelong valued customers. At the same time Rapid Fire Auto stores cell phone numbers thus making an effective and efficient way to advertise specials to the customers and bring in more business. Rapids Fire Auto A+ in my book.” Jeremy VoorheesService Lane TeamHarold Zeigler Grandville Greg Clausen – Managing Partner

www.TakeAimMobile.com866.333.6339 ext 10. [email protected]

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No software to install. Simply log on to http://portal.rapidfireauto.com with your assigned username and password.

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Quickly and easily add new customers to the dashboard and begin communicating with the “click of a mouse”.

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Minimal Data Entry. Customer’s mobile number is stored for future mobile marketing initiatives!

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Notify your Customer that a technician is working on the vehicle with a simple click of the mouse. Reduces anxiety and enhances the customer experience, SAVES time in making status calls!

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The “display board” option lists all vehicles in the service lane for an “at a glance” snapshot of vehicle progress, time due, Service Advisor Assigned etc. Time due flashes in yellow when within 2 hours of promised service completion for an “at a glance” reminder. Convenient to keep all Service Advisors informed of highest priority jobs. The display board can be customer facing within the service center or waiting area to further demonstrate your dealerships commitment to a positive service experience.

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Simply click on the phone icon underneath the message that you’d like to send and hit “send”. Your customer will receive a status within seconds!

Messages are pre-formatted and can be customized in “Account Settings” so there is no typing needed. Simply click and send!

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Eliminate “Phone tag” with your exclusive “2-way” chat feature. Convenient for the customer. Receive instant approval for additional work!

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A red exclamation mark will appear to notify the Service Advisor that a response was received from the customer.

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Chat history is saved until the customer is “removed from queue” as evidence of any communication or additional work approvals.

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All messages are completely customizable so there’s no need for redundant typing.

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Detailed reports from within your dashboard show your text club database, number of messages sent, Service Advisor assigned etc.

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Included also is a complete, turn-key mobile marketing strategy run entirely at your direction by us to build a mobile database of opted-in text club members to communicate with instantly to build brand loyalty, distribute special offers, create awareness of new models, special even notifications etc.

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Also included is our exclusive “Text-For-Info.” program. Customers on the lot can text the stock number to our 5 digit short code and instantly receive vehicle information including a link to the vehicle on your website directly to their mobile device. We store a list of all mobile numbers for future marketing. Customers will have instant access to vehicle info. On their phone once they leave the lot!

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Simple and automated text appointment reminders. Simply email you .csv file export to [email protected] and a text reminder will be automatically sent whenever you want and with whatever message you want. Canceled and rescheduled appointments are also tracked to ensure that the reminders are timely and relevant.

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“Rapid Fire Auto is one of the best service lane tools out there. It is an easy way to stay in touch with the customer throughout the day, and ensure them that their vehicle is being worked on while keeping them updated and informed. Since updates are sent via text message it provides a discreet form of communication for all of our customers who choose to receive the alerts. Communication with customers is key to keeping them as lifelong valued customers. At the same time Rapid Fire Auto stores cell phone numbers thus making an effective and efficient way to advertise specials to the customers and bring in more business. Rapids Fire Auto A+ in my book.” Jeremy VoorheesService Lane TeamHarold Zeigler Grandville

Service Advisor Testimonial

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Pricing•RapidFire Service Alert Portal with 2-way chat feature• Saves Service Advisors considerable time• Convenience and “unique” experience for the customer• Reduce “phone tag”• Mobile numbers saved for future targeted marketing

•Automated text appointment reminders• Reduce “no-shows”• Customer convenience

•Complete mobile marketing campaign including 1 keyword.• Generate repeat business• Stay “top of mind” • Generate new business

•Complete turnkey call-to-action signage package• Build text club database

Package Includes• 1000 Business Cards, double sided.• 4 Perforated Window Film 12 X 17• 5 Plexiglas Stands with 8 ½ X 11 full color insert

$499/mo – No setup fees

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Greg Clausen – Managing Directorwww.TakeAimMobile.com866.333.6339 ext 10. [email protected]

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