Reviews

4
Richie Brown a week ago I am pleased to say-" two thumbs way-up", for Patrick& Chad.They were professional & personable. Lone Star should use them as their " poster boys", I can't think of any two finer young men to represent quality service to the public.This is my humble opinion, & and I wasn't paid to say these things.I live in New York, and I know "class" when I encounter it. A Blessed& safe New Year's, to one& all. Hennesys Hernandez a month ago- These guys have killer deal and best of all, their customer phone service is phenomenal... Lone Star Percussion has become to go to store, since the one's near me are very unhelpful. Thanks to Chad I believe and AC and all of you @ LSP Kim Martin 3 months ago Kudos to Chad!!! In and out in half an hour with a Pearl Roadshow. Awesome customer service. If you need ANYTHING percussion these are the people to see. Jonathan Brennand SO-196902 6 months ago- Great customer service. They were helpful and friendly on the phone and got my order spot on. It arrived on time and complete. Would highly recommend them as

Transcript of Reviews

Page 1: Reviews

Richie Browna week ago

I am pleased to say-" two thumbs way-up", for Patrick& Chad.They were professional & personable. Lone Star should use them as their " poster boys", I can't think of any two finer young men to represent quality service to the public.This is my humble opinion, & and I wasn't paid to say these things.I live in New York, and I know "class" when I encounter it. A Blessed& safe New Year's, to one& all.

Hennesys Hernandeza month ago-

These guys have killer deal and best of all, their customer phone service is phenomenal... Lone Star Percussion has become to go to store, since the one's near me are very unhelpful.

Thanks to Chad I believe and AC and all of you @ LSP

Kim Martin3 months ago

Kudos to Chad!!! In and out in half an hour with a Pearl Roadshow. Awesome customer service. If you need ANYTHING percussion these are the people to see.

Jonathan Brennand SO-1969026 months ago-

Great customer service. They were helpful and friendly on the phone and got my order spot on. It arrived on time and complete. Would highly recommend them as suppliers of percussion equipment and accessories! Thanks!

Jeremiah Hix10 months ago-

Incredible customer service - completely worth the drive. Sales guys who know their stuff (props to Chad), won't make you feel stupid, they'll treat you like a friend. So that's what they've got now; a friend.

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Richard Buchanan11 months ago-

Best cymbal display I've ever seen.

But, I was there for drum information; specifically drum rack, drum stick, and drum lesson information. The salesman Chad (at first, I thought he was the owner the way he represented Lone Star), was eager to impart as much factual information as I could process. And this 20 year veteran did so in such a way as to not make me - a two year neophyte, feel stupid. He was great. Long story short, after a fascinating tour of Lone Star's amazing back-end operations and studios, I walked out with a Lone Star tee shirt, two pairs of drum sticks and a 4-piece set of Pearl Reference drums. Although the drums were on display in their showroom, Chad saw to it that my new drums were repackaged into their original boxes with all the original packaging materials. I just can't imagine a nicer drum store experience!

John Athasa year ago-

It was great to talk to a drummer and drum tech guy that knew what he was talking about and could approach my sound and equipment problems from a purely technical point of view. Thanks,Chad!The new Aquarian heads sound fantastic on my vintage Gretsche. Touch, power, punch, resonance, tone. Couldn’t be happier. I really appreciate your input and advice.Thanks again,John

Marjory Johnson reviewed Lone Star Percussion —5 starDecember 4, 2015 ·Chad was amazing! So helpful and answered all of our questions! Lone Star Percussion is the only place we will shop in the future. Thank you so much for everything!

Nicholas Martin reviewed Lone Star Percussion —5 starJuly 5, 2014 ·Just getting back into sticks after many years out of the loop. Went to Lone Star where Alex and Chad were just the best. Though really

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busy, they gave me all the help I needed, answered every question, and got me all fixed up. Can't say enough good things about this place. We who live close enough to drive over are very fortunate to have such a great resource in our own DFW neighborhood.

M C.Kansas City, KS0 friends1 review

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5/7/2015This is the best drum shop in Dallas. They have virtually everything. Although most of their business is mail order, Chad along with others in the showroom have the knowledge to get you what you need. This is the only place I go for supplies.  I've been going since 1996. The only change is they have way more stuff!

Jonathan Lauffin the last week

Chad was extremely helpful (and successful) in correcting a payment method mistake I made online. I also received my order quicker than expected.

Mikey Fosterin the last week

Always so willing to help and get me what I need for my drum lessons company that works with special needs children. Anywhere from djembes to stands, Chad Ford and the rest of the crew get it done!