Reviewing PSO Event Submission and Uploading … PSO Event Submission and Uploading Documents . ......
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Patient Safety Organization NCQC Patient Safety Organization Reviewing PSO Event Submission and Uploading Documents
Transcript of Reviewing PSO Event Submission and Uploading … PSO Event Submission and Uploading Documents . ......
Patient SafetyOrganization
NCQC
Patient Safety Organization
Reviewing PSO Event Submission and
Uploading Documents
Patient SafetyOrganization
Today’s Agenda
1. Identify workforce users and determine privileges
2. Review what is included in PSO Event Submission
3. Demonstrate manual event entry into the NCQC PSO web-portal
a. Completing the HERF, SIR and PIF and event specific forms
b. Adding documents
c. Submitting a document “copy”
4. Manage users
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Identify Workforce Users & Privileges
• Identify who in your organization will have access to the PSO Database to: – Add, edit, delete events – View events – Generate and manage reports – Manage users – Submit to PSO
• Complete Survey Monkey https://www.surveymonkey.com/s/8F75LXM
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Workforce Users and Privileges
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Accessing the NCQC PSO Web-Portal
• After completion of Survey Monkey: – NCQC PSO review users and notify Verge – User will receive email from Verge with unique
user name (email address) and link to create their own password
– Users with Admin privileges can edit users, unlock and delete users
– If privileges need changing just email the NCQC PSO staff
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What Gets Reported?
• Incidents: patient safety events that reached the patient, whether or not there was harm involved.
• Near misses (or close calls): patient safety events that did not reach the patient.
• Unsafe conditions: circumstances that increase the probability of a patient safety event occurring.
Event Forms
Basic Forms • Healthcare Event Report Form (HERF) • Patient Identification Form (PIF) • Summary of Initial Report (SIR) Event Specific Forms • Blood or Blood Product • Device or Medical/Surgical Supply, Including HIT • Fall • Healthcare Associated Infection • Medication or Other Substance • Perinatal • Pressure Ulcer • Surgery or Anesthesia • Venous Thromboembolism
PSO Event Submission
Form/Document Incident Near Miss Unsafe Condi7on
HERF x x x
PIF x
SIR x x x
Event Specific x x x
Documents x x (as available)
x (as available)
Documents – Patient Safety Work Product, includes any discussions or documentation used for quality and patient safety improvement • Root Cause Analysis or other internal reviews • Committee Minutes • Investigation notes, including interview notes • Peer review documents • Other Patient Safety Work Product (PSWP) IMPORTANT: NCQC PSO does not recommend including Action Plans in documents submitted to the PSO! Root Cause Analysis or other event investigation should be submitted with the action plan redacted.
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HIT Related Questions
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Live Demo – Entering & Viewing Events
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Checklist
q Complete department listing q Determine users and assign privileges in
Survey Monkey q Develop policies & procedures (PSES &
PSWP) q Conduct workforce training q Educate committees that will be handling
PSWP
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Now You Are Ready!
• Once the checklist is completed you can start submitting events to the NCQC PSO
• Keep in mind that you should not submit Action Plans into the web portal
• We will be contacting you to check on your progress and support your needs!
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Submitting Copies of Non-PSWP
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Your Turn!
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Thank You!
• Please provide your feedback https://www.surveymonkey.com/s/PSO150121
• Any further questions, contact us! Nancy Schanz, RN, MA, MHA MBA, Director, NCQC PSO
[email protected] Kara Lyven, MBA, Performance Improvement Specialist
