Review on Design Thinking course outcomes: case Meri-Rastila
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Transcript of Review on Design Thinking course outcomes: case Meri-Rastila
OurCity, designing inclusionOURCourses
Design Thinking course-Business Department Laurea UAS
Review on students' work
Dr. Mariana SalgadoHead of the MBA in User Centered DesignLaurea University of Applied SciencesFellow resercher @LINKS
Interactive piecesfor social inclusion
in Meri-Rastila square
service provider who are the users
what is the purpose /meaning of the service
what happens in the service situation – beginning/end
why people want to use the service
- Communal service administrator:
Helsinki Public Works
Department
-The main users are immigrant and native Finnish families with children.
-Kids are the main
users of the covered
interactive play area
- To provide a covered play area for kids
- bring people & families
together through fun &
games
- To clean up the market
place area and make it
more attractive and
secure for families with
children
- Lower the barrier to meet
and to get to know other
people living in the area.
•Families with kids bypass the Meri-Rastila market place everyday on their way home from the daycare/school.
•Kids want to stop at the
play area to spend some
time with other kids and
to check what kind of
interactive game/show
is running this time.
-Possibility to play outside also in a bad weather
- Interactive
shows/games are very
entertaining
-Possibility meet other
kids
- opportunity to have fun
with family and other
kids
INTERACTIVE PLAY AREA
INTERACTIVE PLAY AREA
2. On their way they bypass the Meri-Rastila market place
3. Hisham wants to stop at the covered play area to chek the interactive presentation and to play with other kids
4. After a while they continue their way home
1. Hisham and his momare walking from the day care to home
4
service provider who are the users
what is the purpose /meaning of the service
what happens in the service situation – beginning/end
why people want to use the service
-Communal service administrator providing the IT platform for different information service providers
-Communal and commercial service providers (local
business, language
courses, educational
training, sport
groups,
communities…)
-Provide a platform for information that different service providers wish to advertise to Meri-Rastila residents
-To improve the
awareness of the services
available for immigrant
families in the
neighborhood
-To reduce scattered and
duplicate information
-Easy, low cost media for
small business and non-
profit communities
-Bring Meri-Rastila people
together and increase the
sense of community
•Service providers contact the communal service operator by phone, sms, internet…
•They describe the
service that they want
to advertise through
the screen
•The operator updates
information on a server
that is connected to
the screen in Meri-
Rastila market place.
-Easy way to advertise various services/events that are targeted for immigrant families in the Meri-Rastila area
-To attract more
people to use the
available services
-Well-known symbols
used in the ads
minimizing language
barriers
- Possibility to meet
other people
Real time bolletin board
REAL TIME INFORMATION SERVICE
1. My name is Samuel. I work as an administrator at Helsinki public works dept. I’m responsible forupdating information on services that are mainlytargeted for immigrant families in Meri-Rastila. Ireceive information from various service providers by diverse media.
2. Once I receive the information Ivalidate it, and update it on our server. After that, information isreadily available on the information screen in Meri-Rastila market place.
3. Up to date information about services is easily andConveniently available for anyone passing by theMeri-Rastila market place.
Glopinwomen network
to support immigrants women
A community housein a number of spaces
or a system for managing
community common spaces
Meri Rastila Commonroom Reservation Service1.
S
tep
2.
Ste
p3.
S
tep
4.
Ste
p5.
S
tep
Woman wants to make a coffee-party with friends
Girl wants to make a weekly dancing course
Man wants to have dinner with his friends
Books via market-square house
Gets link via Facebook Books via smartphone
Pick up the keys from Fokka (local social institution)
Give the keys back to Fokka after each activity
Lighthousesfor creating a security
network within neighbours
Kiitos!