Review and Adjustment Processing Desk Aid

Review and Adjustment Processing Desk Aid

February 2019

http://dcf.wisconsin.gov/default.htm


DFES/Partner Training Team 2 01/25/2019 S:\\...Curriculum\ChildSupport\Review_And_Adjustment_Processing_DA_012519

Contact Information Questions regarding this training material should be directed via your local agency process to the Partner Training Team,

Email: https://dcf.wisconsin.gov/cs/kidpol and select “Training”. A contact person is available to answer e-mailed questions related to this training material,

assist you in completing any activity that you are having difficulty with, and/or provide explanation of anything else about this training material.

Questions regarding Child Support cases, policy and systems should be directed

via your local agency process to the KIDPOL Request Form https://dcf.wisconsin.gov/cs/kidpol

DCF is an equal opportunity employer and service provider. If you have a disability and need information in an alternate format, or need it translated to another language, please contact (608) 535-3665 or the Wisconsin Relay Service (WRS) – 711.

For civil rights questions call (608) 422-6889 or the Wisconsin Relay Service (WRS) – 711.

https://dcf.wisconsin.gov/cs/kidpol

https://dcf.wisconsin.gov/cs/kidpol



Table of Contents R&A Definitions ......................................................................................................................................................................................................... 4

Review ..................................................................................................................................................................................................................... 4 Adjustment ............................................................................................................................................................................................................... 4 Last Review Date ..................................................................................................................................................................................................... 4

TANF Cases – Review Process ................................................................................................................................................................................ 5

TANF Review Notice ................................................................................................................................................................................................ 6 Conduct Agency Review .......................................................................................................................................................................................... 7 Adjustment Threshold Met; Attempt Stipulation ........................................................................................................................................................ 8 Schedule Hearing and Obtain Modification .............................................................................................................................................................. 9 Modification Denied at Hearing .............................................................................................................................................................................. 10 Cases No Longer Meeting TANF Review Requirements ........................................................................................................................................ 11

Non-TANF (Agency Review Track) ......................................................................................................................................................................... 12

NonTANF Review Notice ....................................................................................................................................................................................... 13 Party Returns Review Questionnaire (RA20) ......................................................................................................................................................... 14 Party Returns Non-TANF Request for Review (RA06) ........................................................................................................................................... 15 Conduct Agency Review ........................................................................................................................................................................................ 16 Adjustment Threshold Met; Attempt Stipulation ...................................................................................................................................................... 17 Schedule Hearing and Obtain Modification ............................................................................................................................................................ 18 Modification Denied at Hearing .............................................................................................................................................................................. 19

NonTANF Pro Se Track ........................................................................................................................................................................................... 20

NonTANF Review Notice ....................................................................................................................................................................................... 21 Review Questionnaire (RA20) Returned by Either Party ........................................................................................................................................ 22 Pro Se Motion Received; Schedule Hearing........................................................................................................................................................... 23 Conduct Pro Se Hearing and Obtain Modification .................................................................................................................................................. 24 Modification Denied at Pro Se Hearing................................................................................................................................................................... 25



R&A Definitions Review An objective evaluation conducted by the CSA (desk review) or by a court (hearing) using the best available information, to determine whether the current support amount is consistent with the guidelines or meets the threshold for adjustment, and to determine whether the order currently includes a provision for that results in private HI coverage for the child(ren), if such coverage is available to either parent at a reasonable cost. Adjustment A revision to the child support order, resulting in an upward or downward change in the amount of current support ordered for the minor child(ren) or a change in the provisions of the order related to the child’s health care needs. If a review shows that the new amount of support under the guidelines meets the threshold, the child support order must be adjusted, unless the court determines that a deviation is appropriate, or unless the review request is withdrawn by the party that requested the Non-TANF review.

• A Review and Adjustment is never appropriate in arrears-only cases.

• A change in the periodic payment toward arrears or costs is not considered an adjustment. Last Review Date The last review date is the date of the most recent objective evaluation, conducted by a court or by the CSA, regarding the appropriate current support amount under the order.

• A Last Review Date is always required for current support case types with a qualifying current financial or non- financial child support or medical support order.

• A Last Review Date is never appropriate in arrears-only cases.

Review and Adjustment Processing Desk Aid TANF Review Process


TANF Cases – Review Process

Figure 1: TANF Agency Review -- Overview



TANF Review Notice Effective October 1, 2007, all TANF (WWIQ and KCAR) court cases must be reviewed and adjusted if appropriate every three years. If a WWIQ or KCAR case is associated with court case, thirty-three months from the Last Review Date:

TANF Review Notice (RA19) and the Financial Disclosure Form (RA22) sent. KIDS will: Create RA19 Three Year Notice of Right to Review-TANF event Produce Notice to NCP, active CP, active NLRR on KCAR case to last verified or unverified Mail or Residence address Create RRTF Review Required - TANF event

This triggers Review and Adjustment process for all TANF cases and starts the 180-day timeline. KIDS will: Set the Case Functional Status REV; Reassign case and all worklists reassigned to REV worker (if on worker table). Create REV event Create RTBC Review to Be Conducted worklist (30/60 days) Create RATL Review and Adjust Timeline Due worklist (120/180 days) Worker gets RTBC Review to Be Conducted worklist (30/60 days)

If Wisconsin does not have Continuing Exclusive Jurisdiction (CEJ), worker sends: CSET #1 & Request for Modification (IS13) or CSENet transmittal (Action—R, Function—EST, Action Reason—SRADJ) If no response from other state, when worker receives RATL worklist (120/180 Days):

o Follow-up with other state using CSET or appropriate CSENet Transmittal; o Document action in KIDS; and o Contact Central Registry via KIDPOLCC for assistance in working with the other state to complete the review.

Case remains in REV status until review results are received and appropriately documented in KIDS. Note: When new TANF cases open and the Last Review Date is GT 33 months ago, parties will receive RA19 notice.

Fig 2: TANF - Review Notice 1



Conduct Agency Review If it is a Wisconsin order, worker gets RTBC Review to Be Conducted worklist (30/60 days) Worker reviews child support and medical support obligation Worker reviews financial disclosure, if returned by CP and/or NCP Worker assesses best-available/other information to conduct review

Worker enters RCON Review Conducted Event and appropriate disposition and notes; RCON Event created. If no adjustment needed, worker enters Disposition to RCON Event with notes: NANC – No Proposed Adjustment – No Change in Circumstances NAGU – No Proposed Adjustment – Current Order Conforms to Guidelines NADV – No Proposed Adjustment – Deviation from Guidelines in Effect NANI – No Proposed Adjustment – Not Sufficient Information to Proceed NALO – No Proposed Adjustment – Locate Needed

KIDS will: Delete RTBC Review to Be Conducted worklist (most recent worklist only) Delete RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Update Last Review Date Create RCRA Reassign Case Worklist (0/0)

o Confirm (F11) screen CRA to delete worklist and change Functional Status from REV to COLL Create RATP Send Parties RA08 – No Proposed Modification worklist (10/14 days)

o RATP worklist deleted when worker sends Review Results No Adjustment (RA08) End R&A Process. Notes: No worklists are created for RCON – No Proposed Adjustment dispositions

Only the most recent RTBC and RATL worklists are deleted. Older worklists will not autodelete.

Figure 3: TANF - Agency Review Conducted



Adjustment Threshold Met; Attempt Stipulation If adjustment needed, worker enters Disposition to RCON event with notes: PACS – Proceed with CSUP Adjustment; PACS Event created PAMC – Proceed with Medical and CSUP Adjustment; PAMC event created PAMI – Proceed with Medical Insurance Adjustment; PAMI event created

RTBC Review to Be Conducted worklist deleted; RATL Review and Adjustment Timeline worklist remains No worklist created

Worker to proceed with stipulation or hearing. If worker seeks stipulated agreement, worker produces one or more of the following docs: Adjustment and Stipulation Request (RA09) Health Ins/Stipulation Request (RA11) Stip/Order Amending Judgment (RA15)

If parties agree, worker files Stip/Order Amending Judgment (RA15). Financial worker updates CSUP [CHLD, FMLY (not SPSL), and/or OMED], or qualifying non-financial obligation. KIDS will: Update the Last Review Date Delete RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create RCRA Reassign Case worklist (0/0 days);

o Confirm (F11) screen CRA to delete worklist and change Functional Status from REV to COLL Create MOTP Modified Order to Parties (10/14 days) worklist, if no MOPR event in the last 30 days

o Deleted when worker enters MOPR Modified/Denied Order Provided event, or o Deleted when worker enters “Y” Order Copies Provided on Screen CRA

End R&A Process.

Figure 4: TANF – Adj. Threshold Met; Attempt Stipulation



Schedule Hearing and Obtain Modification Worker schedules HEMS Hearing to Modify Support. KIDS creates HEMS event. KIDS creates APTD Appointment Disposition Required worklist (5/5 days) Worker effectuates Service of Process Worker produces Affidavit/Support Modification (RA10)

Modification hearing conducted. If modification obtained, worker enters RVDO Modification Obtained disposition to HEMS Appointment or HEMS event. KIDS will: Delete APTD Appointment Disposition Required worklist Update Last Review Date

Worker files Order Amending Judgment (RA14) Financial worker updates CSUP [CHLD, FMLY (not SPSL), and/or OMED], or qualifying non-financial obligation. KIDS will: Update Last Review Date (again) Delete RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create RCRA Reassign Case worklist (0/0 days).

o Worker confirms (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL Creates MOTP Modified Order to Parties (10/14 days) worklist.

o Deleted when worker enters MOPR Modified/Denied Order Provided Event, or o Deleted when worker enters “Y” Order Copies Provided on Screen CRA

End R&A Process.

Figure 5: TANF - Sched. Hearing, Get Mod



Modification Denied at Hearing If modification denied, worker enters RVDD Modification Denied disposition to HEMS Appointment or HEMS Event. KIDS will: Delete APTD Appointment Disposition worklist Update Last Review Date Delete RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create RCRA Reassign Case worklist (0/0 days):

o Worker confirms (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL Create MOTP Modified Order to Parties worklist (10/14 days), if no MOPR event in the last 30 days Worker files Order Amending Judgment

(RA14): o MOTP worklist deleted when worker enters “Y” Order Copies Provided on Screen CRA, or o MOTP worklist deleted when worker enters MOPR Modified/Denied Order Provided event

End R&A Process. Notes: MODO Modification Obtained and MODD Modification Denied dispositions to HEMS will no longer update Last Review Date RVDO Modification Obtained and RVDD Modification Denied dispositions to ANY hearing type will update Last Review Date RRWD Review Request Withdrawn should not be used in TANF cases. If used, the TANF review process will end, but will start up again the

following month. RRWD Review Request Withdrawn may be used to end the review of TANF cases when all KIDS cases associated with a court case no

longer have qualifying financial or non-financial obligations for review and adjust, e.g. NIVD cases, all KIDS cases on a court case are arrears-only cases. Include detailed notes when entering this event.

RRWD Review Request Withdrawn may be used to end the review of TANF cases that become non-TANF before the R&A process is complete. The required process is found on the page titled “Cases No Longer Meeting TANF Review Requirements.”

Figure 6: TANF - Modification Denied



Cases No Longer Meeting TANF Review Requirements End TANF Review Worker enters RRWD (Review Request Withdrawn) event with NREV (No Review) disposition. Worker enters case notes: Date of RA19/RRTF & Date case became Non-TANF. KIDS will:

o Not update the Last Review Date o Delete the RATL and RTBC worklists o Create the RCRA worklist

Worker sends RA13 (Response to Request—No Review) letter, selecting the appropriate standard content for your agency process. The pieces of optional standard content are shown with the RA13 text below.

RA13 Optional Standard content for Review & Adjust Wisconsin does not have jurisdiction over this matter. Your request will be forwarded to: (opt) [Podunk County Child Support]

[1234 Main St] [PO Box 878787] [Podunk, TN 33333]

(opt) Your case is no longer receiving TANF benefits. However, this child support agency will complete a review of your child support order upon receipt of the attached “Request for Review of Child Support Order” form from either party.

(opt) Your case is no longer receiving TANF benefits. However, this child support agency is providing forms and/or instructions for completing a pro se (do it yourself) process to have your child support order reviewed by the court. If you decide to pursue a pro se review of your case, please read and follow the instructions on the forms very carefully.

(opt) Your case is no longer receiving TANF benefits. If you would like to pursue a pro se (do it yourself) process to have your child support order reviewed by the court, forms and instructions for completing the pro se process are available [free form text from prompt screen indicating where to get forms, e.g., a website]. Please read and follow the instructions on the forms very carefully.

Note: If a TANF/Non-TANF RRWD/NREV case subsequently reopens for TANF, the CSA must complete the R&A process for that case

.

Fig 7: No Longer Meets TANF Review Reqs

Review and Adjustment Processing Desk Aid Non-TANF Review Process


Non-TANF (Agency Review Track)

Fig 8: NonTANF Agency Review -- Overview



NonTANF Review Notice All non-TANF court cases must be notified of right to review every three years. Thirty-three months from the Last Review Date or Date of Last Notice, whichever is later, KIDS will: Central-print the NonTANF Right to Review Notice bundle (RA16; includes Right to Review Notice --RA04; Review Questionnaire --RA20) Create the NonTANF Right to Review Notice event (The state) sends the Notice to NCP, CP to last verified or unverified Mail or Residence address Not create any worklists

If Review Questionnaire (RA20) is not returned, no further action needed. End R&A Process.

Fig 9: NonTANF Review Notice



Party Returns Review Questionnaire (RA20) Review Questionnaire (RA20) Returned by Either Party; Check CEJ and Initiate Interstate Action If Wisconsin does not have Continuing Exclusive Jurisdiction (CEJ), worker sends: Response to Request-No Review (RA13) and General Testimony (IS06) to the requesting party.

If Wisconsin has CEJ, worker sends: Non-TANF R&A Info – Requesting Party (RA21) and Request for Review (RA06) And (optional) Financial Disclosure (RA22) to requesting party No worklist created

If General Testimony (IS06), or Request for Review (RA06), Financial Disclosure (RA22), and appropriate fee not returned, End R&A Process

If General Testimony (IS06) returned, worker: Enters review request event (RRCP, RRAP) Sends CSET #1 Request for Modification (IS13) and General Testimony (IS06) or CSENet transmittal (Action – R, Function – EST, Action

Reason – SRADJ) If no response from other state, when worker receives RATL worklist (120/180 Days):

o Follow-up with other state using CSET or appropriate CSENet Transmittal; o Document action in KIDS; and o Contact Central Registry using the KIDPOL form at https://workweb.dwd.state.wi.us/des/bcs/kidpolcc/mailto_gen.asp for help working with

the other state to complete the review. Case remains in REV status until review results are received and appropriately documented in KIDS.

Note: Use Agency Review Track for all Non-TANF cases where WI has no CEJ. Pro Se not appropriate.

Fig 10: NonTANF - Questionnaire Returned

https://workweb.dwd.state.wi.us/des/bcs/kidpolcc/mailto_gen.asp



Party Returns Non-TANF Request for Review (RA06) If Request for Review (RA06) and Financial Disclosure (RA22) returned with appropriate fee, worker enters Event: RRCP Review Requested by CP RRAP Review Requested by NCP RROS Review Requested by Other State RRAG Review Requested by Agency

If more than 33 months since Last Review Date, these Events will automatically disposition with PREV Proceed with Review. This triggers the Review and Adjustment process for non-TANF agency reviews and starts the 180-day timeline, and Case Functional Status set to REV; Case and all worklists reassigned to REV worker (if on worker table). REV Event created RTBC Review to Be Conducted Worklist created (30/60 days) RATL Review and Adjust Timeline Worklist created (120/180 days)

Worker gathers information for agency desk review: Sends Non-TANF R&A Info – Non-Requesting Party (RA05) and Financial Disclosure (RA22) to non-requesting party Gathers other information from employer, etc.

Notes: If fewer than 33 months since Last Review Date, PREV will not automatically disposition the RRxx Event, and KIDS will create the RRRQ Review Request for Adjustment worklist (1/15 days). If worker manually enters PREV disposition, the case will go into REV Functional Status and KIDS will create review worklists.

Fig 11: NonTANF - RA06 Returned



Conduct Agency Review Worker gets RTBC Review to Be Conducted worklist (30/60 days): Worker reviews child support and medical support obligation Worker reviews financial disclosure, if returned by CP and/or NCP Worker assesses best-available/other information to conduct review

Worker enters RCON Review Conducted Event with appropriate Disposition and notes; RCON Event created. If no adjustment needed, worker enters Disposition and notes to RCON Event: NANC – No Proposed Adjustment – No Change in Circumstances NAGU – No Proposed Adjustment – Current Order Conforms to Guidelines NADV – No Proposed Adjustment – Deviation from Guidelines in Effect NANI – No Proposed Adjustment – Not Sufficient Information to Proceed NALO – No Proposed Adjustment – Locate Needed

KIDS will: Delete RTBC Review to Be Conducted worklist (most recent worklist only) Delete RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Update Last Review Date Create RCRA Reassign Case worklist (0/0 days)

o Confirm (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL RATP Send Parties RA08 – No Proposed Modification worklist created (10/14)

o Worklist deleted when worker sends Review Results No Adjustment (RA08) End R&A Process.

Notes: No worklists are created for RCON – No Proposed Adjustment dispositions. Only the most recent RTBC and RATL worklists are deleted. Older worklists will not autodelete.

Fig 12: NonTANF - Conduct Agency Review



Adjustment Threshold Met; Attempt Stipulation If adjustment needed, worker enters Disposition and notes to RCON Event: PACS – Proceed with CS Adjustment; RCON Event created PAMC – Proceed with Medical and CS Adjustment; RCON Event created PAMI – Proceed with Medical Only Adjustment; RCON Event created

RTBC Review to Be Conducted worklist deleted; RATL Review and Adjustment Timeline remains No worklist created

Worker to proceed with stipulation or hearing. If worker seeks stipulated agreement, worker produces one or more of the following docs: Adjustment and Stipulation Request (RA09) Health Ins/Stipulation Request (RA11) Stip/Order Amending Judgment (RA15)

If parties agree, worker files Stip/Order Amending Judgment (RA15). Financial worker updates CSUP [CHLD, FMLY (not SPSL), and/or OMED], or qualifying non-financial obligation. KIDS will: Update the Last Review Date (again) Delete the RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create the RCRA Reassign Case worklist (0/0 days):

o Confirm (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL Create the MOTP Modified Order to Parties worklist (10/14 days):


End R&A Process.

Fig 13: NonTANF - Threshold Met; Get Stip



Schedule Hearing and Obtain Modification Worker schedules HEMS Hearing to Modify Support; HEMS Event created. APTD Appointment Disposition Required worklist created (5/5 days) Worker produces Affidavit/Support Modification (RA10) Worker effectuates Service of Process

Modification hearing conducted. If modification obtained, worker enters RVDO Review Modification Obtained disposition to HEMS Appointment or HEMS Event. APTD Appointment Disposition Required worklist deleted Last Review Date updated by KIDS

Worker files Order Amending Judgment (RA14). Financial worker updates CSUP [CHLD, FMLY (not SPSL), and/or OMED], or qualifying non-financial obligation. KIDS will: Update the Last Review Date (again) Delete the RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create the RCRA Reassign Case worklist (0/0 days):

o Confirm (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL Create the MOTP Modified Order to Parties worklist (10/14 days):


End R&A Process.

Fig 14: NonTANF - Sched Hearing; Get Mod



Modification Denied at Hearing If modification denied, worker enters RVDD Modification Denied disposition to HEMS appointment or HEMS event. KIDS will: Delete the APTD Appointment Disposition Required worklist Update the Last Review Date Delete the RATL Review and Adjustment Timeline Due worklist (most recent worklist only) Create the RCRA Reassign Case worklist (0/0 days):

o Confirm (F11) Screen CRA to delete worklist and change Functional Status from REV to COLL Create the MOTP Modified Order to Parties worklist (10/14 days)

Worker files Order Amending Judgment (RA14) o MOTP worklist deleted when worker enters “Y” Order Copies Provided on Screen CRA, or o MOTP worklist deleted when worker enters MOPR Modified/Denied Order Provided Event

End R&A Process.

Note: MODO Modification Obtained and MODD Modification Denied dispositions to HEMS will no longer update Last Review Date. Note: RVDO Modification Obtained and RVDD Modification Denied dispositions to ANY hearing type will update Last Review Date. Note: RRWD Review Request Withdrawn will end the review process (delete worklists, etc.) for non-TANF cases.

Fig 15: NonTANF - Modification Denied

Review and Adjustment Processing Desk Aid NonTANF Pro Se Review Process


NonTANF Pro Se Track

Fig 16: Pro Se Agency Review



NonTANF Review Notice All NonTANF court cases must be notified of right to review every three years. Thirty-three months from the Last Review Date or Date of Last Notice (whichever is later): The NonTANF Right to Review Notice bundle (RA16; includes Right to Review Notice -- RA04, and Review Questionnaire -- RA20) is centrally printed and mailed. KIDS will: Create the RA04 Three-Year Notice of Right to Review event Send the Notice to NCP, CP to last verified or unverified Mail or Residence address Not create any worklists

If Review Questionnaire (RA20) is not returned, no further action needed. End R&A Process.

Fig 17: Pro Se Review Notice



Review Questionnaire (RA20) Returned by Either Party If it is a Wisconsin order, the worker sends: Non-TANF R&A Info – Requesting Party (RA21) Pro Se Instructions/Packet

KIDS will not create a worklist. If Pro Se Motion and appropriate fee are not returned, End R&A Process. Note: Pro Se process cannot be used for cases where WI has no CEJ. See the Non-TANF (Agency Review Track).

Fig 18: Pro Se Review Req Returned



Pro Se Motion Received; Schedule Hearing If party/parties return Pro Se Motion, the required Financial Disclosure, and the appropriate fee to the CSA: Worker enters RRPS Review Request Pro Se Event Worker schedules HEPS Pro Se Support Hearing

o APTD Appointment Disposition Required worklist created (5/5 days) Worker effectuates Service of Process

If more than 33 months since Last Review Date, KIDS will disposition the RRPS Event with PREV Proceed with Review.

This triggers the Review and Adjustment process for Pro Se reviews and starts the 180-day timeline, and Case Functional Status set to REV; Case and all worklists reassigned to REV worker (if on worker table) REV Event created RATL Review and Adjust Timeline Worklist created (120/180 days) No RTBC Review to Be Conducted Worklist created for Pro Se Review Request

Note: If less than 33 months since Last Review Date, PREV will not automatically disposition the RRPS Event, and the RRRQ Review Request for Adjustment worklist (1/15 days) will be created. If worker manually enters PREV disposition, KIDS puts the case into REV Functional Status and creates review worklists.

Fig 19: Pro Se - Schedule Hearing



Conduct Pro Se Hearing and Obtain Modification Pro Se hearing conducted. Child support attorney not required to appear at non-TANF hearings

If modification obtained, worker enters RVDO Review Modification Obtained disposition to HEPS Appointment or HEPS Event. APTD Appointment Disposition Required worklist deleted Last Review Date updated by KIDS

Party files Order Amending Judgment (RA14 or other order) Financial worker updates CSUP [CHLD, FMLY (not SPSL), and/or OMED], or qualifying non-financial obligation. Last Review Date (again) updated RATL Review and Adjustment Timeline Due worklist deleted (most recent worklist only) RCRA Reassign Case worklist created (0/0 days);

o Confirm (F11) screen CRA to delete worklist and change Functional Status from REV to COLL MOTP Modified Order to Parties (10/14 days)

o Deleted when worker enters MOPR Modified/Denied Order Provided Event, or o Deleted when worker enters “Y” Order Copies Provided on screen CRA

End R&A Process.

Fig 20: Pro Se - Conduct Hearing/Get Mod



Modification Denied at Pro Se Hearing If modification denied, worker enters RVDD Modification Denied disposition to HEPS Appointment or HEPS Event. APTD Appointment Disposition Required worklist deleted Last Review Date updated RATL Review and Adjustment Timeline Due worklist deleted (most recent worklist only) RCRA Reassign Case worklist created (0/0 days);

o Confirm (F11) screen CRA to delete worklist and change Functional Status from REV to COLL MOTP Modified Order to Parties worklist created (10/14 days) Worker files Order Amending Judgment (RA14)

o MOTP worklist deleted when worker enters “Y” Order Copies Provided on Screen CRA, or o MOTP worklist deleted when worker enters MOPR Modified/Denied Order Provided Event

End R&A Process.

Note: MODO Modification Obtained and MODD Modification Denied dispositions to HEPS will not update Last Review Date. Note: RVDO Modification Obtained and RVDD Modification Denied dispositions to ANY hearing type will update Last Review Date. Note: RRWD Review Request Withdrawn will end the review process (delete worklists, etc.) for non-TANF cases.

Fig 21: Pro Se - Modification Denied

Review and Adjustment Processing Desk Aid

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