REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2014 ... · TOTAL 385,211 1,103,112 277,879 787,781...

(Rs. in ’000)

Particulars ScheduleFor the Quarter

ended 31.Mar.14

For the Year ended

31.Mar.14

For the Quarter ended

31.Mar.13

For the year ended

31.Mar.13

1 Premiums earned (Net) 1 D 1,732,710 6,753,950 1,376,943 5,112,286

2 Profit / (Loss) on sale / redemption of Investments 712 8,329 (202) (5,340)

3 Others 161,606 161,606 5,731 5,731

4 Interest, Dividend & Rent – (Gross) 81,700 255,188 56,845 145,823

TOTAL (A) 1,976,728 7,179,073 1,439,317 5,258,500

1 Claims Incurred (Net) 2 D 1,198,050 4,539,456 734,279 3,229,733

2 Commission 3 D 66,358 366,602 36,322 137,542

3 Operating Expenses related to Insurance Business 4 935,106 3,318,646 1,107,080 3,186,352

4 Premium Deficiency - - - -

TOTAL (B) 2,199,514 8,224,704 1,877,681 6,553,627

Operating Profit / (Loss) from Miscellaneous

Business : C = (A - B) (222,786) (1,045,631) (438,364) (1,295,127)

APPROPRIATIONS

Transfer to Shareholders’ Account (222,786) (1,045,631) (438,364) (1,295,127)

Transfer to Catastrophe Reserve - - - -

Transfer to Other Reserves (to be specified) - - - -

TOTAL (D) (222,786) (1,045,631) (438,364) (1,295,127)

Place: Chennai – 34Date: 08.05.14

FORM NL-1-B-RASTAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED

Registration No. and Date of Registration with the IRDA : 129/16.03.2006

REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2014MISCELLANEOUS BUSINESS

Page: 1

(Rs. in ’000)

Particulars Schedule

For the Quarter

ended 31.Mar.14

For the Year

ended

31.Mar.14

For the Quarter

ended 31.Mar.13

For the year

ended

31.Mar.13

1 OPERATING PROFIT/(LOSS)

(a) Fire Insurance - - - -

(b) Marine Insurance - - - -

(c) Miscellaneous Insurance (222,786) (1,045,631) (438,364) (1,295,127)

2 INCOME FROM INVESTMENTS

(a) Interest, Dividend & Rent – (Gross) 11,781 109,366 10,664 38,762

(b) Profit on sale of investments - 3,829 203 46

Less: Loss on sale of investments (715) (259) - (1,465)

3 OTHER INCOME - - 1,524 1,524

TOTAL (A) (211,720) (932,695) (425,973) (1,256,260)

4 PROVISIONS (Other than taxation)

(a) For diminution in the value of investments - - - -

(b) For doubtful debts - - - -

(c) Others - - - -

5 OTHER EXPENSES(a) Expenses other than those related to Insurance

Business - - - -

(b) Bad debts written off - - - -

(c) Others - - - -

Management Fees (Investment) - - - -

Amortisation Expenses (70) 541 47 (106)

TOTAL (B) (70) 541 47 (106)

Profit Before Tax (A - B) (211,650) (933,236) (426,020) (1,256,154)

Provision for Taxation

(a) Current Tax - - - -

(b) Fringe Benefit Tax - - - -

(c) Deferred Tax - - - -

Profit After Tax (211,650) (933,236) (426,020) (1,256,154)

APPROPRIATIONS

(a) Interim dividends paid during the year - - - -

(b) Proposed final dividend - - -

(c) Dividend distribution tax - - - -

(d) Transfer Contingency reserve for Unexpired Risk

Balance of profit / (loss) brought forward from last year - (2,618,444) - (1,362,290)

Balance carried forward to Balance Sheet (211,650) (3,551,680) (426,020) (2,618,444)

Significant accounting policies 16 - - - -

Notes to financial statements 17 - - - -

Earnings per share - Basic - (2.82) - (4.47)

- Diluted - (2.82) - (4.47)


FORM NL-2-B-PLSTAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED


PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2014

Page: 2

(Rs. in ’000)

Particulars Schedule

As on

31.Mar.14

As on

31.Mar.13

SOURCES OF FUNDSSHARE CAPITAL 5 3,338,605 3,269,462

SHARE APPLICATION MONEY - -

RESERVES AND SURPLUS 6 2,108,852 2,081,887

FAIR VALUE CHANGE ACCOUNT - -

BORROWINGS 7 - -

DEFERRED TAX LIABILITY - -

TOTAL 5,447,457 5,351,349

APPLICATION OF FUNDSINVESTMENTS 8 3,513,295 2,807,191

LOANS 9 - -

FIXED ASSETS 10 598,676 530,835

CURRENT ASSETS Cash and Bank Balances 11 2,155,038 1,818,445 Advances and Other Assets 12 2,310,828 2,339,409

Sub-Total (A) 4,465,866 4,157,854

CURRENT LIABILITIES 13 1,579,352 1,350,702

PROVISIONS 14 5,102,708 3,412,273

Sub-Total (B) 6,682,060 4,762,975

NET CURRENT ASSETS (C) = (A - B) (2,216,194) (605,120)

MISCELLANEOUS EXPENDITURE

(to the extent not written off or adjusted) 15 - -

DEBIT BALANCE IN PROFIT AND LOSS ACCOUNT 3,551,680 2,618,444

TOTAL 5,447,457 5,351,349


FORM NL-3-B-BSSTAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED


BALANCE SHEET AS AT 31ST MARCH 2014

Page: 3

FORM NL-4-PREMIUM SCHEDULEPREMIUM EARNED [NET]MISCELLANEOUS BUSINESS

(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.14

For the Year ended

31.Mar.14

For the Quarter

ended 31.Mar.13

For the year ended

31.Mar.13

Premium from direct business written 3,576,286 10,910,784 2,701,264 8,602,135

Add: Premium on reinsurance accepted 12,526 228,883 6,847 6,847 Less : Premium on reinsurance ceded 416,067 2,704,384 297,693 2,470,617

Net Premium 3,172,745 8,435,283 2,410,418 6,138,365

Adjustment for change in reserve for unexpired risks 1,440,035 1,681,333 1,033,475 1,026,079

Total Premium Earned (Net) 1,732,710 6,753,950 1,376,943 5,112,286

All premium written, less reinsurance, is from business in India.

SCHEDULES FORMING PART OF FINANCIAL STATEMENTS

Page: 4

FORM NL-5 - CLAIMS SCHEDULECLAIMS INCURRED [NET]MISCELLANEOUS BUSINESS

(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.14

For the Year

ended

31.Mar.14

For the Quarter

ended 31.Mar.13

For the year

ended

31.Mar.13

CLAIMS PAID

Direct 1,493,288 5,836,419 1,077,464 5,424,126

Add :Re-insurance accepted (9,946) 161,846 89 541

Less :Re-insurance Ceded 586,328 1,651,703 526,689 2,073,818

NET CLAIMS PAID 897,014 4,346,562 550,864 3,350,849

Add Claims Outstanding at the end of the year 1,000,796 1,000,796 807,902 807,902

Less Claims Outstanding at the beginning 699,760 807,902 624,487 929,018

TOTAL CLAIMS PAID 1,198,050 4,539,456 734,279 3,229,733

All claims paid, less reinsurance, are to claimants in India.


Page: 5

FORM NL-6-COMMISSION SCHEDULECOMMISSION

MISCELLANEOUS BUSINESS(Rs. in ’000)

Particulars

For the Quarter

ended 31.Mar.14

For the Year

ended

31.Mar.14

For the Quarter

ended 31.Mar.13

For the year

ended

31.Mar.13

Direct 385,211 1,103,112 277,878 787,781

Add: Re-insurance Accepted 1,383 5,711 1,712 1,712

Less: Commission on Re-insurance Ceded 320,236 742,221 243,268 651,951

Net Commission 66,358 366,602 36,322 137,542

Break-up of the expenses (Gross) incurred to procure Business :

Agents 371,996 1,056,467 265,078 745,389

Brokers 12,664 45,729 12,644 41,849

Corporate Agency 551 916 158 543

Referral - - - -

Others - - (1) -

TOTAL 385,211 1,103,112 277,879 787,781

Page: 6

FORM NL-7-OPERATING EXPENSES SCHEDULEOPERATING EXPENSES RELATED TO INSURANCE BUSINESS

(Rs. in ’000)

S.No: Particulars

For the Quarter

ended 31.Mar.14

For the Year ended

31.Mar.14

For the Quarter

ended 31.Mar.13

For the year ended

31.Mar.13

1 Employees’ remuneration & welfare benefits 598,857 2,068,383 598,323 1,781,520

2 Travel, conveyance and vehicle running expenses 25,880 76,856 17,815 75,466

3 Training expenses 7,207 28,556 4,961 17,883

4 Rents, rates & taxes 69,211 199,563 65,930 183,588

5 Repairs & Maintenance (3,646) 63,425 (61) 50,886

6 Printing & Stationery 40,387 198,044 52,424 145,715

7 Communication 28,874 89,234 22,324 67,206

8 Legal & professional charges (27) 41,124 3,475 43,875

9 Auditors' fees, expenses etc

(a) as auditor 2,250 2,250 1,300 1,800

(b) as adviser or in any other capacity, in respect of - - - -

(i) Taxation matters 750 750 700 700

(ii) Insurance matters - - - -

(iii) Management services; and - - - -

(c) in any other capacity - 500 677 677

(d) out of pocket expenses 461 879 215 573

10 Advertisement and publicity 52,979 180,745 194,612 359,081

11 Interest & Bank Charges 9,293 11,754 4,870 9,771

12 Others

- Donation 76 971 170 1,012

- Director's Sitting Fees 120 360 80 320

- Software Expenses 42,427 154,668 57,895 127,202

- Miscellaneous Expenses 34,295 99,886 19,237 59,140

- Amortization Expenses 175 1,263 88 (398)

13 Depreciation 25,536 99,435 62,045 260,335

TOTAL 935,106 3,318,646 1,107,081 3,186,352


page: 7

FORM NL-8-SHARE CAPITAL SCHEDULESHARE CAPITAL

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Authorised Capital 3,500,000 3,500,000

350,000,000 (Previous Yr - 350,000,000) Equity Shares of Rs 10/- each

2 Issued Capital 3,338,605 3,337,304

333,860,522 (Previous Yr - 333,730,402) Equity Shares of Rs 10/- each

3 Subscribed Capital 3,338,605 3,269,462

333,860,522 (Previous Yr - 326,946,161) Equity Shares of Rs10/- each

4 Called-up / paid up Capital 3,338,605 3,269,462

333,860,522 (Previous Yr - 326,946,161) Equity Shares of Rs10/- each

(Out of above 32,34,100 (Previous Yr - 31,04,000) equity shares of Rs.10/- each

issued for consideration other than cash.)

Less : Calls unpaid - -

Add : Equity Shares forfeited (Amount originally paid up) - -

Less : Par Value of Equity Shares bought back - -

Less : Preliminary Expenses - -

Expenses including commission or brokerage on - -

Underwriting or subscription of shares - -

TOTAL 3,338,605 3,269,462


Page: 8

FORM NL-9-PATTERN OF SHAREHOLDING SCHEDULESHARE CAPITAL - PATTERN OF SHAREHOLDING [As certified by the Management]

Number of Shares % of Holding Number of Shares % of Holding

Promoters

Indian 248,069,372 74.30% 245,677,852 75.14%

Foreign 85,791,150 25.70% 81,268,309 24.86%

Others - - - -

TOTAL 333,860,522 100% 326,946,161 100%


Shareholder

As on 31.Mar.14 As on 31.Mar.13

FORM NL-10-RESERVE AND SURPLUS SCHEDULERESERVES AND SURPLUS

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Capital Reserve - -

2 Capital Redemption Reserve - -

3 Share Premium 2,108,852 2,081,887

4 General Reserves - 138,870

Less: Debit balance in Profit and Loss Account - (138,870)

Less: Amount utilized for Buy-back - -

5 Catastrophe Reserve - -

6 Other Reserves - -

7 Balance of Profit in Profit & Loss Account - -

TOTAL 2,108,852 2,081,887


Page: 9

FORM NL-11-BORROWINGS SCHEDULEBORROWINGS

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Debentures/ Bonds - -

2 Banks - -

3 Financial Institutions - -

4 Others (to be specified) - -

TOTAL - -


Page: 10

FORM NL-12-INVESTMENT SCHEDULEINVESTMENTS

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

LONG TERM INVESTMENTS

1

Government securities and Government guaranteed bonds including

Treasury Bills * 1,685,541 1,530,255

2 Other Approved Securities - -

3 Other Investments

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

( b) Mutual Funds - -

(c) Derivative Instruments - -

(d) Debentures/ Bonds 650,137 350,321

(e) Other Securities (to be specified) - -

(f) Subsidiaries - -

(g) Investment Properties-Real Estate 76,926 76,926

4 Investments in Infrastructure and Social Sector 599,861 549,689

5 Other than Approved Investments

SHORT TERM INVESTMENTS

6

Government securities and Government guaranteed bonds

including Treasury Bills 150,597 -

7 Other Approved Securities - -

8 Other Investments - -

(a) Shares - -

(aa) Equity - -

(bb) Preference - -

(b) Mutual Funds - -

(a) Derivative Instruments - -

(b) Debentures / Bonds 50,000 150,000

(c) Other Securities - -

(d) Subsidiaries - -

(e) Investment Properties-Real Estate - -

9 Investments in Infrastructure and Social Sector 300,233 150,000

10 Other than Approved Investments - -

TOTAL 3,513,295 2,807,191

`

Aggregate Market Value of Quoted Investments other than Equity

Shares 3,364,753 2,722,409

Aggregate Book Value of Quoted Investments other than Equity

Shares 3,436,369 2,730,265

Aggregate Book Value of Un-Quoted Investments 76,926 76,926

Aggregate Market Value of Investment Properties 421,365 421,365

Historical cost of Mutual Funds valued on Fair Value basis - -


Page: 11

FORM NL-13-LOANS SCHEDULELOANS

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 SECURITY-WISE CLASSIFICATION

Secured

(a) On mortgage of property - -

(aa) In India - -

(bb) Outside India - -

(b) On Shares, Bonds, Govt. Securities - -

(c) Others (to be specified) - -

Unsecured - -

TOTAL - -

2 BORROWER-WISE CLASSIFICATION

(a) Central and State Governments - -

(b) Banks and Financial Institutions - -

(c) Subsidiaries - -

(d) Industrial Undertakings - -

(e) Others (Inter Corporate Deposit) - -

TOTAL - -

3 PERFORMANCE-WISE CLASSIFICATION

(a) Loans classified as standard - -

(aa) In India - -


(b) Non-performing loans less provisions - -

(aa) In India - -


TOTAL - -

4 MATURITY-WISE CLASSIFICATION

(a) Short Term - -

(b) Long Term - -

TOTAL - -


Page: 12

FORM NL-14-FIXED ASSETS SCHEDULEFIXED ASSETS

(Rs. in ’000)Particulars

Opening Additions Deductions Closing Upto Last Year For The YearOn Sales /

Adjustments To Date

As at year ended Mar 14

As at year ended Mar 13

1 Goodwill - - - - - - - - - -

2 Intangibles - IT Software 526,829 16,201 - 543,030 432,850 32,556 - 465,406 77,624 93,979

3 Land - Freehold 75,600 - 75,600 - - - - 75,600 75,600

4 Leasehold Property - - - - - - - - - -

5 Buildings - - - - - - - - - -

6 Furniture & Fittings 110,966 25,055 670 135,351 27,826 10,577 124 38,279 97,072 83,140

7 Information Technology

Equipment284,700 73,245 4,186 353,759 119,051 49,057 931 167,177 186,582 165,649

8 Vehicles 17,219 117 - 17,336 4,068 1,639 - 5,707 11,629 13,151

9 Office Equipment 94,385 15,596 1,277 108,704 16,445 5,606 220 21,831 86,873 77,940

Total 1,109,699 130,214 6,133 1,233,780 600,240 99,435 1,275 698,400 535,379 509,459

Capital work in progress 21,376 41,921 - 63,297 - - - - 63,297 21,376

Grand Total 1,131,075 172,135 6,133 1,297,077 600,240 99,435 1,275 698,400 598,676 530,835

Previous Year 985,839 209,215 63,979 1,131,075 339,995 260,335 90 600,240 - -

Cost/ Gross Block Net BlockDepreciation


Page: 13

FORM NL-15-CASH AND BANK BALANCE SCHEDULECASH AND BANK BALANCES

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Cash (including cheques, drafts and stamps) 388,559 211,041

2 Bank Balances

(a) Deposit Accounts

(aa) Short-term (due within 12 months) 1,403,145 1,415,934

(bb) Others 185,500 -

(b) Current Accounts 177,834 191,470

(c) Others (to be specified) - -

3 Money at Call and Short Notice

(a) With Banks - -

(b) With other Institutions - -

4 Others (Remittance in Transit) - -

TOTAL 2,155,038 1,818,445


Page: 14

FORM NL-16-ADVANCES AND OTHER ASSETS SCHEDULE ADVANCES AND OTHER ASSETS

(Rs. in ’000)

Particulars

As on 31.Mar.14

As on 31.Mar.13

A ADVANCES

1 Reserve deposits with ceding companies - -

2 Application money for investments - -

3 Prepayments 84,594 80,654

4 Advances to Directors/Officers - -

5

Advance tax paid and taxes deducted at source (Net of

Provisions for Tax amounting Rs.64,411; Previuos year NIL) 49,222 49,222

6 Others

- Travel Advance 1,011 790

- Rental Advance 110,617 101,212

- Telephone Deposit 300 279

- Staff Advance 45,266 30,017

- Other Advances 167,023 36,132

- Security Deposits 10,731 8,409

TOTAL (A) 468,764 306,715

B OTHER ASSETS

1 Income accrued on investments 126,676 102,764

2 Outstanding Premiums 196,458 176,493

3 Agents’ Balances - -

4 Foreign Agencies Balances - -

5

Due from other entities carrying on insurance business (including reinsurers) 655,792 730,373

6 Due from subsidiaries/ holding - -

7 Deposit with RBI - -

[Pursuant to section 7 of Insurance Act, 1938] - -

8 Others - -

- Amounts Recoverable under Contractual Obligations 830,104 1,009,754

- Service Tax 33,034 13,310

TOTAL (B) 1,842,064 2,032,694

TOTAL (A+B) 2,310,828 2,339,409


Page: 15

FORM NL-17-CURRENT LIABILITIES SCHEDULECURRENT LIABILITIES

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Agents’ Balances 86,747 59,899

2 Balances due to other insurance companies 9,402 5,800

3 Deposits held on re-insurance ceded - -

4 Premiums received in advance 56,780 45,955

5 Unallocated Premium 66,726 55,516

6 Sundry creditors 333,602 357,900

7 Due to subsidiaries/ holding company

8 Claims Outstanding 1,000,796 807,901

9 Due to Officers/ Directors - -

10 Others - -

- Excess Collection 7,547 2,420

- Refund of Premium 17,752 15,311

TOTAL 1,579,352 1,350,702


Page: 16

FORM NL-18-PROVISIONS SCHEDULEPROVISIONS

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1 Reserve for Unexpired Risk 5,081,220 3,399,887

2

For taxation (less advance tax paid and taxes

deducted at source NIL ; Previous year Rs

34,187.71) - -

3 For proposed dividends - -

4 For dividend distribution tax - -

5 Others 21,488 12,386

TOTAL 5,102,708 3,412,273


Page: 17

FORM NL-19 MISC EXPENDITURE SCHEDULEMISCELLANEOUS EXPENDITURE(To the extent not written off or adjusted)

(Rs. in ’000)

Particulars

As on

31.Mar.14

As on

31.Mar.13

1

Discount Allowed in issue of shares/

debentures - -

2 Others - -

TOTAL - -


Page: 18

FORM NL-21

31st March 2014 31st March 2013

(Rs.’000) (Rs.’000)

Cash flows from operating activitiesPremium received from policyholders, including

advance receipts 11,149,306 8,442,116

Other receipts 161,606 -

Payments to the re-insurers, net of commissions

and claims (232,277) 1,768,351

Payments to co-insurers, net of claims recovery - -

Payments of claims (5,986,634) (5,444,807)

Payments of commission and brokerage (1,079,187) (772,082)

Payments of other operating expenses (3,245,429) (2,786,152)

Preliminary and pre-operative expenses - -

Deposits, advances and staff loans 21,541 5,324

Income taxes paid (Net) - -

Service tax paid (19,725) -

Other payments - -

Cash flows before extraordinary items - -

Cash flow from extraordinary operations - -

Net cash flow from operating activities 769,200 1,212,750

Cash flows from investing activitiesPurchase of fixed assets (172,135) (139,211)

Proceeds from sale of fixed assets 87 843

Purchases of investments (5,644,135) (4,710,572)

Loans disbursed - -

Sales of investments 4,775,416 2,592,755

Repayments received - -

Rents/Interests/Dividends received 340,861 146,882

Investments in money market instruments and in

liquid mutual funds (Net) - -

Expenses related to investments (220) (121)

Net cash flow from investing activities (700,126) (2,109,423)

Cash flows from financing activitiesProceeds from issuance of share capital 94,808 1,061,917

Proceeds from borrowing - -

Repayments of borrowing - -

Interest/dividends paid - -

Net cash flow from financing activities 94,808 1,061,917

Effect of Foreign exchange rates on Cash and

Cash Equivalents, net - -

Net increase/ (decrease) in cash and cash

equivalents: 163,882 165,244 Cash and Cash equivalents at the beginning of the

year 402,511 237,267

Cash and cash equivalents at the end of the year * 566,393 402,511

RECEIPTS AND PAYMENTS ACCOUNT FOR THE YEAR ENDED 31st MARCH 2014

PARTICULARS

Note * Fixed Deposit of Rs.1,588,645 thousands (Previous year- Rs.1,415,934 thousands)

shown under schedule 11 of financial statements considered under investing activities.

NL-21-Liab IRDA Periodic Disclosures

FORM NL-21 Statement of Liabilities

Insurer: Date: 31-Mar-14

Rs.In Lakhs

Sl.No. ParticularReserves for

unexpired risks

Reserve for

Outstanding

Claims

IBNR

Reserves

Total

Reserves

Reserves for

unexpired risks

Reserve for

Outstanding

Claims

IBNR

Reserves

Total

Reserves

1 Fire - - - - - - - -

2 Marine - - - - - - - -

a Marine Cargo - - - - - - - -

b Marine Hull - - - - - - - -

3 Miscellaneous - - - - - - - -

a Motor - - - - - - - -

b Engineering - - - - - - - -

c Aviation - - - - - - - -

d Liabilities - - - - - - - -

e Others 816 283 272 1,371 714 529 284 1,527

4 Health Insurance 41,361 8,647 806 50,814 33,285 6,609 656 40,550

5 Total Liabilities 42,176 8,930 1,078 52,184 33,999 7,138 941 42,078

PERIODIC DISCLOSURES

Statement of Liabilities

As At 31.Mar.14 As at 31.Mar.13

Star Health and Allied Insurance Co Ltd

of 41

NL-22-Geog Dist Bsns IRDA Periodic Disclosures

FORM NL-22


GROSS DIRECT PREMIUM UNDERWRITTEN FOR THE QUARTER: JAN TO MAR '13

Rs.In Lakhs

For the

qtr

Upto the

qtr

For the

qtr

Upto the

qtr

For the

qtr

Upto the

qtr

For the

qtr Upto the qtr

Andhra Pradesh 25 75 1846 5,480 16 113 1,887 5,668

Arunachal Pradesh - - - - - - - -

Assam 2 4 79 222 - 1 81 226

Bihar - 3 82 206 - 1 82 210

Chattisgarh 3 6 146 353 - 2 148 361

Goa - - - - - - - -

Gujarath 19 72 1210 3,878 16 99 1,245 4,049

Haryana 7 26 623 2,040 3 24 633 2,091

Himachal Pradesh - 1 5 15 - - 5 16

Jammu & Kashmir 1 4 83 238 1 4 85 247

Jharkand 3 13 214 2,414 1 3 217 2,430

Karnataka 110 332 3611 11,406 14 104 3,736 11,841

Kerala 31 104 4234 12,260 10 56 4,276 12,419

Madhya Pradesh 14 56 1101 2,909 3 18 1,117 2,983

Maharashtra 183 536 8818 24,117 27 185 9,029 24,838

Manipur - - - - - - - -

Meghalaya - - - - - - - -

Mizoram - - - - - - - -

Nagaland - - - - - - - -

Orissa 7 19 420 1,587 - 6 427 1,611

Punjab 16 59 482 1,353 17 101 515 1,513

Rajasthan 17 68 681 1,765 3 17 701 1,850

Sikkim - - - - - - - -

Tamil Nadu 232 801 5895 19,716 32 219 6,159 20,737

Tripura - - - - - - - -

Uttar Pradesh 12 47 1414 4,052 6 58 1,431 4,157

Uttarkhand 5 35 361 983 2 10 368 1,028

West Bengal 17 29 1696 4,730 3 22 1,717 4,780

Andaman & Nicobar Is. - - - - - - - -

Chandigarh 1 3 108 332 4 29 113 364

Dadra & Nagra Haveli - - - - - - - -

Daman & Diu - - - - - - - -

Delhi 9 32 1583 5,196 10 81 1,602 5,308

Lakshadweep - - - - - - - -

Puducherry 2 10 133 368 1 3 136 381

TOTAL--------------------------> 717 2,335 34,824 105,617 169 1,156 35,710 109,107


STAR HEALTH AND ALLIED INSURANCE CO LTD

STATESPersonal Accident Medical Insurance

Overseas medical

Insurance Grand Total

of 41

NL-23-Risk RI Conc IRDA Periodic Disclosures

FORM NL-23 Reinsurance Risk Concentration

Insurer: STAR HEALTH AND ALLIED INSURANCE CO LTD Date: 31-Mar-14

Rs.In Lakhs

Proportional Non-Proportional Facultative

1 No. of Reinsurers with rating of AAA and above Nil - - - -

2 No. of Reinsurers with rating AA but less than AAA Nil - - - -

3 No. of Reinsurers with rating A but less than AA Nil - - - -

4 No. of Reinsurers with rating BBB but less than A 1 (GIC -Re) 27,044 - - 100%

5 No. of Reinsurres with rating less than BBB Nil - -

6 Total 1 - - 100%


Reinsurance Risk Concentration

No. of reinsurers

Premium ceded to reinsurersPremium ceded to reinsurers / Total

reinsurance premium ceded (%)

Reinsurance PlacementsS.No.

of 41

NL-24-Age Clm IRDA Periodic Disclosures

FORM NL-24 Ageing of Claims


Rs. In Lakhs

Line of BusinessTotal No. of

claims paid

Total amount of

claims paid

1 month 1 - 3 months 3 - 6 months 6 months - 1 year > 1 year (for the Qtr)

1 Fire - - - - - - -

2 Marine Cargo - - - - - - -

3 Marine Hull - - - - - - -

4 Engineering - - - - - - -

5 Motor OD - - - - - - -

6 Motor TP - - - - - - -

7 Health 54,010 1,946 84 15 16 56,071 14,491

8 Overseas Travel 4 25 12 11 1 53 87

9 Personal Accident 486 3 - - - 489 354


Ageing of Claims

Sl.No.

No. of claims paid


of 41

NL-25-Clm Data IRDA Periodic Disclosures

FORM NL-25 : Quarterly claims data for Non-Life

Insurer: Star Health and Allied Insurance Co Ltd Date: 31-Mar-14

No. of claims only

Sl. No. Claims Experience HealthOverseas

Travel

Personal

AccidentTotal

1 Claims O/S at the beginning of the period 29220 288 422 299302 Claims reported during the period 78553 118 751 794223 Claims Settled during the period 56071 53 489 566134 Claims Repudiated during the period 8383 35 76 84945 Claims closed during the period 13079 98 232 134096 Claims O/S at End of the period 30240 220 376 30836

Less than 3months 27315 99 342 277563 months to 6 months 1936 47 19 20026months to 1 year 705 42 7 7541year and above 284 32 8 324


of 41

FORM NL-26 - CLAIMS INFORMATION - KG Table I

Insurer : Star Health and Allied Insurance Co Ltd

Solvency for the year ended

Required solvency margin based on net premium and net incurred claims Rs In Lakhs

1 Fire - - - - - - -

2 Marine Cargo - - - - - - -

3 Marine Hull - - - - - - -

4 Motor - - - - - - -

5 Engineering - - - - - - -

6 Aviation - - - - - - -

7 Laibilities - - - - - - -

8 Others 2,392 1,632 1,264 583 335 265 335

9 Health 109,004 82,721 90,763 61,267 16,544 20,422 16,544

10 Rural Insurance - - - - - - -

Total 111,397 84,353 92,027 61,850 16,879 20,687 16,879

RSM

Item

No. Description

PREMIUM

Gross

Premium Net Premium

Gross incurred

claim

Net incurred

Claim RSM-1 RSM-2

FORM NL-27 Offices information for Non-Life


Sl. No.12

3

Out of approvals of

previous year

4

Out of approvals of

this year

56789



Office Information NumberNo. of offices at the beginning of the Quarter 271No. of branches approved during the year 0

No. of branches opened during the

Quarter

0

0

No. of branches closed during the Quarter 0

No. of urban branches 271

No of branches at the end of the Quarter 271No. of branches approved but not opened 4No. of rural branches 0

FORM NL-28-STATEMENT OF ASSETS - 3B

Company Name & Code: Star Health and Allied Insurance Co Ltd / 129

Statement as on: 31.Mar.2014

Statement of Investment Assets (General Insurer, Re-insurers)

(Business within India) Rs.In Lakhs

Periodicity of Submission: Quarterly

No PARTICULARS SCH AMOUNT

1 Investments 8 35,132.95

2 Loans 9 -

3 Fixed Assets 10 5,986.78

4 Current Assets

a. Cash & Bank Balance 11 21,550.38

b. Advances & Other Assets 12 23,148.04

5 Current Liabilities

a. Current Liabilities 13 15,833.53

b. Provisions 14 51,027.07

c. Misc. Exp not Written Off 15 -

d. Debit Balance of P&L A/c -

Application of Funds as per Balance Sheet (A) 18,957.55

Less: Other Assets SCH Amount

1 Loans (if any) 9 -

2 Fixed Assets (if any) 10 5,986.78

3 Cash & Bank Balance (if any) 11 5,663.93

4 Advances & Other Assets (if any) 12 23,148.04

5 Current Liabilities 13 15,833.53

6 Provisions 14 51,027.07

7 Misc. Exp not Written Off 15 -

8 Debit Balance of P&L A/c -

TOTAL (B) (32,061.85)

'Investment Assets' As per FORM 3B (A-B) 51,019.40

Balance FRSM+

(a) (b) (c) d = (b+c) (e) (d + e)

1 G. Sec.Not less

than 20%5,508.41 12,852.96 18,361.38 35.99 18,361.38 17,751.05

2 G. Sec or Other Apporved Sec. (incl. (1) above)Not less

than 30%5,508.41 12,852.96 18,361.38 35.99 18,361.38 17,751.05

3 Investment subject to Exposure Norms

1. 'Housing & Loans to SG for Housing and FFE,

Infrastructure Investments

Not less

than 15%4,590.69 10,711.62 15,302.31 29.99 15,302.31 15,229.00

2. Approved Investments 5,206.71 12,149.00 17,355.71 34.02 17,355.71 20,806.00

3. Other Investments (not exceeding 25%) - -

Total Investment Assets 100% 15,305.82 35,713.58 51,019.40 100.00 51,019.40 53,786.05

% Actual

FVC

AmountTotal Market

Value

Not

exceeding

55%

No 'Investment' represented as Reg. %

SHPH

Book Value (SH

+ PH)

NL-29-Debt Sec IRDA Periodic DisclosuresFORM NL-29 Detail regarding debt securities


Rs.In Lakhs

As at 31.Mar.14

As % of total for this class

As at 31.Mar.13


As at 31.Mar.14


As at 31.Mar.13


Break down by credit ratingAAA rated 15,895.60 47.24 12,048.62 44.13 16,002.33 46.57 12,000.10 43.95AA or better - - - - - - - - Rated below AA but above A - - - - - - - - Rated below A but above B - - - - - - - - Any other 17,751.05 52.76 15,254.04 55.87 18,361.38 53.43 15,302.55 56.05

33,646.65 100.00 27,302.65 100.00 34,363.71 100.00 27,302.65 100.00 BREAKDOWN BY RESIDUALMATURITYUp to 1 year 4,980.90 14.80 2,991.22 10.96 5,008.32 14.57 3,000.00 10.99

More than 1 year and upto 3 years 7,863.45 23.37 7,929.27 29.04 7,974.11 23.21 8,007.13 29.33

More than 3years and up to 7years 8,179.94 24.31 7,952.52 29.13 8,290.73 24.13 7,963.39 29.17

More than 7 years and up to 10 years 7,571.75 22.50 4,045.18 14.82 7,841.38 22.82 4,021.22 14.73

above 10 years 5,050.61 15.01 4,384.46 16.06 5,249.17 15.28 4,310.91 15.79 33,646.65 100.00 27,302.65 100.00 34,363.71 100.00 27,302.65 100.00

Breakdown by type of the issurer

a. Central Government 17,751.05 52.76 15,254.04 55.87 18,361.38 53.43 15,302.55 56.05b. State Government - - - - c. Corporate Bonds 15,399.40 45.77 1,979.91 7.25 15,502.33 45.11 10,000.10 36.63d. Deposits with Banks - - - - - - - - e. Mutual Funds - - - - - - - - e. Others 496.20 1.47 10,068.70 36.88 500.00 1.46 2,000.00 7.33

33,646.65 100.00 27,302.65 100.00 34,363.71 100.00 27,302.65 100.00


Detail Regarding debt securities

MARKET VALUE BOOK VALUE


of 41

NL-30-Ana Rat IRDA Periodic Disclosures

FORM NL-30 Analytical Ratios


Sl.No. Particularup to the Quarter

Mar 14

up to the Quarter of the

prceeding year ended

Mar 131 Gross Premium Growth Rate 27% -21%2 Gross Premium to shareholders' fund ratio 5.76 3.153 Growth rate of shareholders'fund -31% -6%4 Net Retention Ratio 75% 71%5 Net Commission Ratio 4% 2%

6Expense of Management to Gross Direct Premium

Ratio0.41 0.46

7 Combined Ratio 0.94 1.098 Technical Reserves to net premium ratio 0.72 0.699 Underwriting balance ratio -16% -23%

10 Operationg Profit Ratio -0.11 -0.2011 Liquid Assets to liabilities ratio 0.44 0.5012 Net earning ratio -0.11 -0.2013 Return on net worth ratio -0.49 -0.46

14Available Solvency Margin Ratio to Required

Solvency Margin Ratio1.50 1.91

15 NPA RatioGross NPA Ratio 0.00 0.00

Net NPA Ratio 0.00 0.00

1 (a) No. of shares 333,860,522 326,946,161

2 (b) Percentage of shareholding (Indian / Foreign) 25.70% / 75.30% 24.86% / 75.14%

3( c) %of Government holding (in case of public sector

insurance companies) - -

4(a) Basic and diluted EPS before extraordinary items (net

of tax expense) for the period (not to be annualized)(2.82) (4.47)

5(b) Basic and diluted EPS after extraordinary items (net

of tax expense) for the period (not to be annualized)(2.82) (4.47)

6 (iv) Book value per share (Rs) 5.68 8.36


Analytical Ratios for Non-Life companies

Equity Holding Pattern for Non-Life Insurers

of 41

NL-31-Rel Par IRDA Periodic Disclosures

FORM NL-31 : Related Party Transactions

Insurer: Date: 31-Mar-14Rs In Lakhs

For the quarter

(Jan - Mar 14)

up to the

period ended

Mar 14

Correspodning

quarter of the

preceeding year

(Jan - Mar 13)

up to the

period of the

prceeding year

ended Mar 131 Star Health Investments (P) Ltd Holding Company Share Capital - - - -

2 Star Health Investments (P) Ltd Holding Company Share Application - - - -3 Mr.Mohammed Hassan Director Rental Deposit - - 2.30 2.30 4 Mr.Mohammed Hassan Director Lease Rental - - 2.75 24.19

5 Mr.Mohammed Hassan Director

Managerial

Remuneration - - 2.42 19.93

6 Mr.V.Jagannathan Chairman & MD

Managerial

Remuneration 49.69 128.83 129.37 203.38 7 Mr.Mohammed Hassan Director Share Capital - - - -8 Mr.V.Jagannathan Chairman & MD Share Capital - - 100.40 100.40

9 Mr.V.P.Nagarajan Director

Managerial

Remuneration - -10 Mr.V.P.Nagarajan Director Share Capital - - - -

*including the premium flow through Assocaites/ Group companies as an agent


Related Party Transactions

Sl.No. Name of the Related Party

Nature of

Relationship with the

Company

Description of

Transactions /

Categories

Consideration paid / received*


of 41

NL-32-Prod IRDA Periodic Disclosures

FORM NL-32

Insurer: Star Health and Allied Insurance Ltd Date: 31-Mar-14

List below the products and/or add-ons introduced during the period

Sl. No. Name of Product Co. Ref. No. IRDA Ref.no. Class of

Business*

Category

of product

Date of filing

of Product

Date IRDA

confirmed filing

/ approval

1 Diabetes Safe Insurance Policy

IRDA/NL-

HLT/SHAI/P-

H/V.I/173/13-14 Miscellaneous Health 6.1.2014 26.2.2014

PERIODIC DISCLOSURES Products Information

Products Information

of 41

FORM NL-33 - SOLVENCY MARGIN - KGII

TABLE - IIInsurer: Star Health and Allied Insurance Co LtdSolvency for the year ended on 31.Mar.2014Available Solvency Margin and Solvency Ratio

(Rs. in Lacs)

Item Description Notes No. Amount

(1) (2) (3) (4)1 Available Assets in Policyholders’ Funds (adjusted value

of Assets as mentioned in Form IRDA-Assets-AA): Form AA 58,443.23 Deduct:

2 Liabilities (reserves as mentioned in Form HG) Form HG 52,184.37

3 Other Liabilities (other liabilities in respect of Policyholders’ Fund as mentioned in Balance Sheet) Annex-1 4,200.31

4 Excess in Policyholders’ Funds (1-2-3) 2,058.54

5 Available Assets in Shareholders’ Funds (value ofAssets as mentioned in Form IRDA-Assets-AA): Form AA 25,047.10 18331.92Deduct:

6 Other Liabilities (other liabilities in respect of Shareholders’ Fund as mentioned in Balance Sheet) Annex-1 1,800.13

7 Excess in Shareholders’ Funds (5-6) 23,246.97

8 Total Available Solvency Margin [ASM] (4+7) 25,305.51

9 Total Required Solvency Margin [RSM] 16,879.17

10 Solvency Ratio (Total ASM/Total RSM) 1.50

NL-34-BOD IRDA Periodic Disclosures

FORM NL-34


Sl. No. Name of person Role/designation

1 Mr.V Jagannathan Chairman and Managing Director

2 Essa Abdullah Al Ghurair Director

3 Mr.D.R.Karthikeyan Director

4 Mr.D.C.Gupta Director

5 Dr.M.Y Khan Director

6 Mr.V P Nagarajan Director

7 Mr. Patrick Claude Franklin Choffel Director

8 Ms. Vishaka Mulye Nominee Director

9 Mr.Gautam Mago Nominee Director

10 Mr. Akhil Awasthi Nominee Director

11 Mr.T.N.Santhanakrishnan Executive Director - Designated

12 Mr.S.Sundaresan Executive Director - Designated

13 Mr.V.Jayaprakash Executive Director - Designated

14 Dr.S.Prakash Executive Director-Medical- Designated

15 Mr.Ramaswamy .S Chief Financial Officer

16 Mr.Kannan Unni .C.M Vice President - Company Secretary

17 Mr.Kumar .K.C Vice President - HR & Admin

18 Mr.Mallesh .A.M Vice President - Marketing

19 Mr.Anand Roy Vice President - Marketing

20 Dr. Harikrishnan Vice President - Marketing

21 Mr.Vishwajeet Mohnot Vice President - Marketing

22 Mr.S.Kannan Assistant Vice President - IT

23 Mr.Srinivasan .H Assistant Vice President - Technical

24 Mrs.Rama .D Assistant Vice President - Products

25 Mr. N.Jayaraman Chief Investment Officer

26 Mr.S.Surenther Chief of Internal Audit


PERIODIC DISCLOSURES: Board of Directors & Key Persons

BOD and Key Person informationDetails of change in the

of 41

FORM NL-35-NON PERFORMING ASSETS-7A


Statement as on : 31.Mar.14

Details of Investment Portfolio

Periodicity of Submission : Quarterly Rs.In Lakhs

%Has there been

revision?Amount

Board

Approval Ref

NIL

ClassificationProvision

(%)Provision (Rs)

Name of the Fund

Principal

Due from

Interest

Due from

Deferred

Principal

Deferred

Interest

Rolled

Over?

Has there been any Principal

Waiver?COI

Company

Name

Instrument

Type

Interest RateTotal O/s

(Book Value)

Default

Principal

(Book Value)

Default

Interest

(Book Value)

FORM NL-36-YIELD ON INVESTMENTS 1

Company Name & Code: STAR HEALTH AND ALLIED INSURANCE CO LTD - 129

Statement as on: 31.Mar.2014 Name of the Fund

Statement of Investment and Income on Investment

Periodicity of Submission: Quarterly Rs.In Lakhs

Book Value Market Value Book Value Market Value Book Value Market Value

1 Central Government Bonds CGSB 15,464 15,732 310 8.12 8.12 14,747 15,732 1,278 8.67 8.67 14,209 14,171 229 7.97 7.97

2 Deposit U/s. 7 of Insurance Act, 1938 CDSS 2,110 2,019 41 7.79 7.79 1,604 2,019 122 7.58 7.58 1,094 1,083 19 7.24 7.24

3 Treasury Bills CTRB - - - - - - - - - - - - - - -

4

Bonds / Debentures Issued by Authority

Constituted Under any Housing / Building

Scheme - Approved

HTDN 5,596 6,237 127 9.17 9.17 5,697 6,237 520 9.12 9.12 5,003 5,009 107 9.16 9.16

HOUSING - SECURITISED ASSETS HMBS 500 - 4 9.75 9.75 - - 40 9.75 9.75 - - - - -

5 Infrastructure - PSU Debentures / Bonds IPTD 7,297 8,949 160 8.88 8.88 7,275 8,949 636 8.75 8.75 6,997 6,961 149 8.71 8.71

6 Approved Investments ECDB 11,964 15,886 282 9.25 9.25 11,707 15,886 1,105 9.22 9.22 14,159 14,159 153 8.99 8.99

EINP 769 4,211 - - - 644 4,211 - - - 769 769 - - -

ECOS 200 201 4 9.80 9.80 200 201 4 9.80 9.80 - - 12 7 7

EPPD 500 509 12 9.80 9.80 500 509 25 - - - - - - -

7 Other than approved investments EGMF 200 - - 1.89 1.89 189 - 1 2.65 2.65 - - - 2.31 2.31

OMGS 916 - 11 7.85 7.85 472 - 16 7.10 7.10 - - 12 6.70 6.70

OSLU - - - - - - - - - - - - - - -

TOTAL 45,517 53,744 949 8.32 8.32 43,034 53,744 3,747 8.70 8.70 42,231 42,153 669 7.78 7.78

Net Yield

(%)²

Previous Year

Investment (Rs.) Income on

Investment

(Rs.)

Gross Yield

(%)¹

Net Yield

(%)²

Gross Yield

(%)¹

Net Yield

(%)²


Investment

(Rs.)

Gross Yield

(%)¹


Investment

(Rs.)

No. Category of InvestmentCategory

Code

Current Quarter Year to Date

FORM NL-37-DOWN GRADING OF INVESTMENT-2


Statement as on: 31.Mar.2014 Name of Fund

Statement of Down Graded Investments

Periodicity of Submission: Quarterly

Rs.In Lakhs

No Name of the Security COI AmountDate of

PurchaseRating Agency

Original

Grade

Current

Grade

Date of

DowngradeRemarks

A. During the Quarter ¹

NIL

B. As on Date ²

FORM NL-38 Quarterly Business Returns across line of Business


Rs.In Lakhs

Premium No. of Policies Premium No. of Policies Premium No. of Policies Premium No. of Policies

1 Fire - - - - - - - - 2 Cargo & Hull - - - - - - - - 3 Motor TP - - - - - - - - 4 Motor OD - - - - - - - - 5 Engineering - - - - - - - - 6 Workmen's Compensation - - - - - - - - 7 Employer's Liability - - - - - - - - 8 Aviation - - - - - - - - 9 Personal Accident 718 46,801 560 36979 2,331 150,390 1,748 127,070

10 Health 34,876 445,194 26,087 371631 105,623 1,336,745 82,871 1,149,542 11 Others* (OMP) 169 6,004 367 7993 1,154 35,082 1,403 37,848

Note:1. Premium stands for amount of premium2. The line of business which are not applicable for any company should be filled up with NA. Figure '0' in those fields will imply no business in the segment.*any other segment contributing more than 5% of the total premium needs to be shown separately

same period of the previos year


Quarterly Business Returns across line of Business

Sl.No. Line of Business

Current Quarter (Jan to Mar 14) Same Quarter previous year upto the period ended Mar 14

FORM NL-39 Rural & Social Obligations (Quarterly Returns)


Rs In Lakhs

Sl.No. Line of Business Particular No. of Policies Issued Premium Collected Sum Assured

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural NA NA NA

Social NA NA NA

Rural 7,504 70.13 62,568

Social 8,794 96.86 80,380

Rural 56,898 3,857 165,715

Social 94,506 7,256 302,831

Rural 385 16 695

Social 1,139 33 2,428

*any other segment contributing more than 5% needs to be shown separately

9 Personal Accident

10 Health

11 Others* (OMP)

6 Workmen's Compensation

7 Employer's Liability

8 Aviation

3 Motor TP

4 Motor OD

5 Engineering


Rural & Social Obligations (Quarterly Returns)

1 Fire

2 Cargo & Hull

FORM NL-40 Business Acquisition through different channels


Rs.In Lakhs

1 Individual agents 360,411 25,446 292330 18231 1,067,546 72,522 893,043 54,887 2 Corporate Agents-Banks - - - - - - - - 3 Corporate Agents -Others 617 38 473 11 1,504 65 1,883 36 4 Brokers 6,989 896 8009 1303 23,281 3,439 26,572 3,710 5 Micro Agents - - - - - - - - 6 Direct Business 129,982 9,384 115791 7468 429,886 33,082 392,877 27,863

Total (A) 497,999 35,763 416603 27013 1,522,217 109,108 1,314,375 86,022 1 Referral (B) - - - - - - - -

Grand Total (A+B) 497,999 35,763 416,603 27,013 1,522,217 109,108 1,314,375 86,022

Note:1. Premium means amount of premium received from business acquired by the source2. No of Policies stand for no. of policies sold

Same period of the previous year ended Mar 13

No. of Policies Premium No. of Policies Premium No. of Policies Premium No. of Policies Premium


Business Acquisition through different channels

Channels

Current Quarter (Jan to Mar 14)

Same quarter Previous Year (Jan to Mar 13)

Up to the period ended Mar 14


Sl.No.

FORM NL-41 GREIVANCE DISPOSAL


Fully Accepted Partial Accepted Rejected

1 Complaints made by customers

a) Sales Related - - - - - -

b) Policy Administration Related 90 839 421 325 104 79

c) Insurance Policy Coverage related - - - - - -

d) Claims related 71 741 145 344 320 3

e) others - - - - - -

d) Total Number 161 1580 566 669 424 82

2 Duration wise Pending Status

Complaints made by customers

Complaints made by intermediaries Total

a) Less than 15 days 82 - 82

b) Greater than 15 days - - -

Total Number 82 - 82


GRIEVANCE DISPOSAL

Sl No. Particulars Opening Balance * Additions Complaints Resolved Complaints

Pending

REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2014 ... · TOTAL 385,211 1,103,112 277,879 787,781...

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Transcript of REVENUE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2014 ... · TOTAL 385,211 1,103,112 277,879 787,781...