The Future of CommerceOmni Channel Marketing

Overview

Trends Moving Forward

Critical Factors for Success

IM Holdings

1999 2001 2009 2010 Today

Starting as a freight

business

Expansion into warehousing,

transportation and

distribution

Becoming a regional player

150,000 sq ft warehousing

space .Present in 9 countries in Asia

pacific

IM group has transformed into a

regional Omni channel enabler. IM expertise expanded beyond logistics to serve the needs of Online and Offline

retailers.

Awarded as innovative SME

by ASEAN

2012

Company Milestones

• Australia

• Brunei

• Indonesia

• Malaysia

• Japan

• Hong Kong

• Turkey

• India

• South Korea

• Taiwan

• Thailand

• USA

• Vietnam

• Cambodia

• China

• Fiji

• Singapore

• Brunei

• East / West Malaysia

• Indonesia

• Hong Kong

Regional Presence

Why Work With Us

Increase revenue and market share

Faster and low risk overseas expansion

Better customer experience

Lower operational cost

Omni Channel

Infrastructure

Market Expansion

E-Commerce

Retail

Omni Channel

Brick and Mortar Storefronts

E-Commerce Website and Marketplace Support Social Media Management &

Engagement

Computer and Online Support

Smartphone and Tablet Support

Customer Service Support

Supplier Management & Engagement

International & Local Freight & Logistics Management

Order Fulfilment, Warehousing & Distribution

E-Commerce Solution

Retailer

Sales via Online marketplaces ie. Qoo10, Lazada,Groupon and

websites

IM E commerce platform

Warehouse

Delivery management

Up to date inventory information, sales analytics

and hassle free order management

Social media marketing, SEO, adverts, brand building

Retail Solutions

RetailerIM retail platform

IM overseas Warehouse

Overseas Retail channels (ie. Consumer fairs, department

stores, showroom)

Up to date information, accounting and customer

service

Case Study 1 : Japanese Product Platform

Case Study 1 : Malaysia Product Platform

Case Study 1 : Japanese Drinks Platform

Event MarketingContributing to the Singapore lifestyle with our merchants of gourmet food and drinks and entering large volume distribution channels

Case Study 1 : Japanese Drinks Platform