Rethinking Toyota’s Mountainclimber Diagram
-
Upload
gerardo-aulinger -
Category
Education
-
view
10.168 -
download
2
description
Transcript of Rethinking Toyota’s Mountainclimber Diagram
![Page 1: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/1.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Gerd Aulinger & Mike Rother Memphis, TN, March 2012
1
Welcome to www.verbesserungskata.de
Rethinking Toyota’s
Mountainclimber Diagram...
![Page 2: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/2.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Here´s Toyota´s classic „Mentor pulling Mentee“ drawing
2
Mentor
Mentee
![Page 3: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/3.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 3
Mentor
Mentee
Isn´t there something wrong with this
diagram? Why is the mentor ahead?
![Page 4: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/4.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 4
Mentee
Does it mean the mentor has already figured
out solutions ahead of the mentee?
Mentor
![Page 5: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/5.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 5
Mentee
Mentor
And if so, is the mentor just asking rhetorical
questions? Wouldn‘t that be disrespectful??
! ?
Why would he ask questions if he already has answers?
![Page 6: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/6.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Here´s a different perspective to consider
6
![Page 7: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/7.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
To solve the mystery you have to split WHAT you are
working on from HOW you are doing it,
as described in Toyota Kata
7
WHAT we‘re working on
HOW we‘re working on it
7
Don‘t confuse these two
things!
![Page 8: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/8.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Yup, the mentor is „ahead“ in regard to the HOW
8
The mentor is teaching the HOW of the Improvement Kata procedure, which s/he already knows
?
! Mentor
Mentee
![Page 9: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/9.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
But, actually, the mentee is ahead on the path
of WHAT is being worked on
9
The mentee is doing the WHAT by taking steps and conducting experiments
Hmm… So, the diagram
is reversed, now!
!
? Mentee
Mentor
![Page 10: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/10.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 10
So the mentor asks procedural questions from behind,
while the mentee shares learnings from his last step
Ah, now asking questions makes
much more sense!
!
? Mentee
Mentor
![Page 11: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/11.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Mentee
Mentor
In case you thought you‘re in front…
… and enjoying the tug of the rope
as he strives ahead and pulls you with him.
It’s your job to make your mentee successful by giving procedural support...
11
![Page 12: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/12.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 12
And if you´re coaching 10 people on the
Improvement Kata, it´s like having
the power of 11 brains pulling you ahead!
![Page 13: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/13.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de
Maybe that´s what Toyota is trying to do!
13
!
?
![Page 14: Rethinking Toyota’s Mountainclimber Diagram](https://reader034.fdocuments.net/reader034/viewer/2022051609/54792fd0b479598a098b46c1/html5/thumbnails/14.jpg)
© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 14
Welcome to www.verbesserungskata.de
Rethinking Toyota’s
Mountainclimber Diagram...