Retail Sales +$30m Cranes +$10m Equipment Hire +$20m Acquisitions +$30m Asia +$30m “Make me look...
3
Retail Sales +$30m Cranes +$10m Equipmen t Hire + $20m Acquisiti ons +$30m Asia +$30m “Make me look good so I can win my next job” Develope r Construct ion Innovative Availability Reporting Accountabi lity Credibilit y Transparen cy One Stop Shop Choice Reliabili ty Technical Knowledge Price Satisfie d Crew Location Marketing Plan Features Early Engagement Model for LA / Europe Cross Selling Process Export Market Research Plan Pricing Strategy Acquisition Strategy Leadership & Delegation Job Roles Promote talent Leadership (strategy) Communication Coaching Measurement Customer Outcomes Process Drivers Learning & Developme nt Drivers Financial Outcomes 1. Brand 2. Sales & Customer Service 2009-2012 Increase Revenue from $400 to $500m Increase EBITDA from 15% to 20%
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Transcript of Retail Sales +$30m Cranes +$10m Equipment Hire +$20m Acquisitions +$30m Asia +$30m “Make me look...
Retail Sales
+$30m
Cranes+$10m
Equipment Hire +$20m
Acquisitions +$30m
Asia +$30m
“Make me look good so I can win my next job”
Developer Construction
Innovative
Availability
Reporting Accountability
Credibility
Transparency
One Stop Shop
Choice
Reliability
Technical Knowledge
Price
Satisfied Crew
Location
Marketing Plan
Features Early Engagement
Model for LA / Europe
Cross Selling Process
Export Market Research Plan
Pricing StrategyAcquisition Strategy
Leadership & Delegation
Job RolesPromote talentLeadership (strategy)CommunicationCoachingMeasurement
Customer Outcomes
Process Drivers
Learning & Development
Drivers
Financial Outcomes
1. Brand
2. Sales & Customer Service
2009-2012Increase Revenue from $400 to $500m
Increase EBITDA from 15% to 20%
Cost Efficiencies
Internal Customers
Values
Availability
Innovative
Team
Accountability
Technical Knowledge
One Image and Brand
One retail brand
One location – Australia / New
Zealand
Transparency of stock & inventory
Standardise processes &
systems
One retail system & process
Cross Functional
Teams
One Financial System –
Great Plains
One IT Network &
Applications
One Team Culture
Customer Outcomes
Process Drivers
Learning & Development
Drivers
Financial Outcomes
1. Brand
2. Retail
3. Rental & Logistics
One Rental System
2009-2012Increase Revenue from $400 to $500m
Increase EBITDA from 15% to 20%
Marketing Plan
Features Early Engagement
Model for LA / Europe
Relocation – Regional Office
One CompanyOne Rental
SystemOne Process
Ready to Rent-To Be- Preventative Maintenance
Cross Selling Process
Export Market Research Plan
Pricing StrategyAcquisition Strategy
CultureProactiveCross-functional teamsCustomer-centric
Training & Capability
DevelopmentRental SystemManagement AccountingTeam Training6 SigmaSales TrainingNegotiationsMeasurementRetail
TechnologyGreat PlainsPlatforms & Compatible SystemsRental
Leadership & Delegation
Job RolesPromote talentLeadership (strategy)CommunicationCoachingMeasurement
ResourcesHR ManagementPeople & RolesHR Support for Leadership
Customer Outcomes
Process Drivers
Learning & Development
Drivers
Financial Outcomes
1. Brand
2. Sales & Customer Service
3. Rental & Logistics
Retail Sales
+$30m
Cranes+$10m
Equipment Hire +$20m
Acquisitions +$30m
Asia +$30m
2009-2012Increase Revenue from $400 to $500m
Increase EBITDA from 15% to 20%
“Make me look good so I can win my next job”
Developer Construction
Innovative
Availability
Reporting Accountability
Credibility
Transparency
One Stop Shop
Choice
Reliability
Technical Knowledge
Price
Satisfied Crew
Location
