eMarketer Webinar: Online Holiday Shopping Forecast and Trends 2016
Retail Futurists Forecast 2015 Holiday Trends
-
Upload
ibm-commerce -
Category
Marketing
-
view
889 -
download
0
Transcript of Retail Futurists Forecast 2015 Holiday Trends
Retail Futurists Forecast2015 Holiday Trends
Find out more insights for the upcoming holiday season through the IBM Digital Analytics Benchmark Hub: http://ibm.co/1pTGe8z
“ I see more buying online and picking up in-store, as well as more Internet sales with better shipping experiences.”
- Shep Hyken @Hyken
“Our job is to find ways to get the consumer to the product they want, at a value they expect as quickly as possible.”
- Bryan Eisenberg @thegrok
“ Retail leaders should combine data from across their tools for a more complete customer view.”
- Amber Armstrong @ambarmstrong
“ Marketers need to find ways to be more personal and express appreciation.”
- Terry Duperon @RetailProSales
“ Would the speed of check out drive more customers to the store versus online for shopping?”
- Cheryl Berklich @Cheryl_Berklich
“ It's important to connect customer social actions to other marketing channels like email, Web, mobile. Can't keep these digital channels in silos!”
- Mary Featherstone @MFeatherstone
#NewWayToEngage
“ Create a seamless user experience and customer satisfaction while providing 100% secure transactions.”
- John Furrier @furrier
"Black Friday and Cyber Monday will continue to be big days, but retailers will create incentives to drive holiday commerce throughout Q4."
- Tessa Horehled @tessa