D. Voight Thornton, MBA505.417.1399213.500.5074

voight.thornton@gmail.com www.voightthornton.4t.com

EDUCATIONITT Technical Institute | 2006 - Continuing | Albuquerque, NMMaster’s of Business Administration in Electronics Engineering GPA 4.0

University of Phoenix | 2001/2003 | Albuquerque, NMMaster’s of Business Administration in Technology Management GPA 3.67

University of New Mexico | 1996-2001 | Albuquerque, NMBachelor of Administration in Communication-Psychology GPA 3.07

CERTIFICATIONA+ Continuing40 Hour Mediation

SECURITY CLEARANCEDepartment of Homeland SecurityUS Customs and Border Protection Seal

TECHNICAL Languages: Java, JavaScript, PHP, J2EE, VB.NET Web Applications: HTML, XML, XHTML, CSS Scripting: ASP, PHP Operating System: Windows, Unix, Linux Database System: MySQL, Virtual Private Servers

SKILLS Strong interpersonal, leadership and sales skills. Experienced in proposal writing and various business lines for high-impact

results Success in building and maintaining relationships with key corporate decision

makers Experienced in technology sales (phone, customer-facing) Knowledgeable in both computer hardware and software. Proficient with Microsoft Office Suite 365 (Word, Excel, Powerpoint)

WORK EXPERIENCE

GoDaddyInternet Sales & Service Consultant | February 2015 - Present

- Provided consultative sales and technical assistance to customers calling in to the inbound care center.

- Consulted, recommended and enabled the right online product and service strategies to help customers with their business or personal needs.

- Maintained high sales performance to accelerate probationary period release- Diagnosed and solved problems with varying complexity, using multiple Citrix

tools and systems.

- Accomplished experience selling and servicing technology products or services to small businesses and consumers

Hewlett PackardHP Elite Support / Inside Pursuit Sales| September 2013 - February 2015

- Responsible for maintaining Commercial case management for CSR, Depot and Onsite cases.

- Recommended and order technical computer parts for North America and Canadian commercial accounts.  Communicated with customer, support leads and transactional support departments to resolve issues and provide

Delta Airlines DGSRamp Coordinator / Part-Time   |  April 2009 - Present

- Responsible for maintaining the safety and security of the ramp at all times.- Marshaling aircraft on the ramp.- Constant communication with pilot and flight crew.- I was promoted with a Customs Seal level after 1-year of employment. - Usually a 2-year process however, I was 1 of 5 candidates approved to work in

the International sector.

6mic FilmsDirector | Editor | Producer / Part-time   | August 2008 - Present

- Possess solid functional experience in technology and all aspects of film/video production operations. - Extensive experience as a writer, editor, producer, lighting and camera operator.

- Coordinated documentaries, television and corporate productions for BET and CBS. Formulated contracts with Best Buy, University of New Mexico and Journal Pavilion concert venue.

Vacation Timeshare RentalsDirector of Marketing / Online Sales | June 2001- 2010

- Responsible for planning, development and implementation of all of the VTR's marketing and online sales strategies.

- Oversaw development and implementation of support materials and services for chapters in the area of marketing, communications and public relations.

- Doubled their conversion rates and increased the bottom line 20 percent with connections of major brands.

- Responsible for editorial direction, design, production and distribution of all VTR's publications. (Published Oprah Magazine, NY Times).

ORGANIZATIONS- Albuquerque Hispano Chamber of Commerce - UNM Lobo Club, UNM Alumni Association- UNM Annual Gift Giving- UOP Alumni Association- American Cancer Society- American University of Phoenix Alumni- Animal Humane Association of New Mexico- Goodwill Industries of New Mexico

AWARDS AND ACCOMPLISHMENTS- Four-time Published Writer- Created Tier One Scholars Program for High School Seniors - Member of HP Toastmasters- HP Young Employe Network volunteer- 2001 Mountain West All-Academic Team- 2013 Google Publisher Think Conference Invitee- Technical Writer for GoDaddy Garage