NANDINI BANERJEE OFFICE EXECUTIVE/ADMINISTRATIVE (Female)A skillful and dedicated Office Administrative Executive with extensive experience in the coordination, planning, decision making in daily operational and administrative functions & Interested to develop a blend of knowledge with enthusiasm, to work with a team towards achievement of common goals and responsibilities and would provide significant challenge.

AREAS OF EXPERTISE

Orientation & On-Boarding Employee Relations Compensation & Benefits Good knowledge Of MS OFFICE (WORD,

EXCEL etc.)

Event & Meetings Front & Backend Operation

Management Employee retention

EPABX Handling Report Generation Confidential Files Handling

EDUCATIONAL QUALIFICATIONS

Pursuing MBA (HR) from ICFAI UNIVERSITY [Completed 1st Semester In Business Ethics], B.Sc (IT) from Punjab Technical University [2012(SEP)-71.50%] H.S [(SCIENCE 2008)-62.25%] MADHYAMIK [2006-73.50%] Various Workshops & Trainings in Management & Personality Development

COMPUTER PROFICIENCY

Visual Basic.NET (Microsoft IT Academy 2011) Diploma in Desktop Media Publication & MS

office 2007 (2009-2010) TALLY ERP9 (2013) Internet Surfing,Net Savy

WORK EXPERIENCE

B.M. Birla Heart Research Centre (Kolkata) (Jan’16 to till date)Executive – PR Executive & Telephone OperatingRESPONSIBILITIES

Reception handling Handling EPABX machine and transferring the calls to the concerned departments. Promptly, accurately, professionally and courteously receiving 100% of all telephone calls and visitors and assessing

100% of all received calls/inquiries and directs and/or records and relay messages. Maintaining incoming and outgoing registers for all correspondences. Office asset management and other admin related jobs. Assisting reception,OPD billing department as needed during they are busy. Answers patient party’s inquires, handles complaints and attend to the needs of the Patients. Assists Office staff in maintaining files and databases. Carrying out other instructions as directed by the management. Handling Patient issues. Emergency Ambulance booking and coordinating with Doctors.

M/s Shivam Iron & Steel Co Ltd (Kolkata) 36mnths (Dec’2015)Office Executive

Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761Email: nandini.letsrock@gmail.com

RESPONSIBILITIES

Responsible for development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.

Participates in developing department goals, objectives, and systems. Preparation & maintenance of employee-related data bases & based on that preparing and analyzing reports that are

necessary to carry out the functions of the department and company. Responsible for the complete dispatch and fulfillment of orders. Complete movement of materials to the Company’s Head Office. Coordination with logistic teams and workers of Company. DAY to day branch admin work like-arrangements of pantry stuff (tea/coffee),Lunch/snacks for Guests etc. Manages the development and maintenance of the Human Resources sections of the Internet, particularly sourcing,

culture, and company information. Participates in administrative staff meetings and attends other meetings and seminars. Supplying & maintaining office stationeries. Provides necessary education and materials to managers and employees including workshops, manuals, employee

handbooks, and standardized reports. Coordinate with HR also on various activities Assists with the development of and monitors the spending of the corporate expenses. Maintains employee attendance records. Granting approval on all the bills with their supporting documents

Aditya Birla Minacs (Kolkata) 6months (Apr’12)Trainee as Administration & Customer Care ExecutiveRESPONSIBILITIES

Responsible for entire Office and administrative operations of Head office and Branches. Responsible for leave management, file management, travel management etc. Maintains records of bills/correspondence (TELEPHONE, ELECTRICITY, COURIER etc.) Responsible to coordinate with various departments for arrangements during Client Visits/Events. Maintains employee attendance records(Manual) & Leave records. Proper maintenance of different registers at all the units properly

Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing

solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

PERSONAL DETAILS

Father’s Name: Goutam Banerjee Date of Birth: August 27, 1990 Marital Status: Single Hobbies: Playing (FLUTE), Dancing, Singing & Reading Story Books, Traveling.

References: Available on request

Date:26.08.2016Place: KOLKATA

Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761Email: nandini.letsrock@gmail.com

Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761Email: nandini.letsrock@gmail.com