Resume-Subho Das
Transcript of Resume-Subho Das
Subho Das Phone: +91-7674036563 - E-mail: [email protected]
Seeking challenging roles in Project Management, Pre-Sales, Business Analysis/Development and Strategic Consultancy with growth oriented organization.
Professional Digest
A qualified and result oriented professional with over 16 years of experience in identifying client/business process needs, planning business solutions and implementing strategies and plans for achieving corporate goals, aligning vision with global business scenario and steering growth initiatives.
Abilities as Project Manager in CSV and laboratory informatics, involving consultancy with clients and leveraging the entire solutions portfolio to resolve business challenges. Proficient in handling project management activities including estimation, planning, effort estimation and tracking, and leading and directing teams delivering within the constraints of schedule, budget and resources. Sound understanding of business workflow and coordinating with lab analysts in scientific language. Executed very high profile projects of domestic as well as international clients.
Skilled in interacting with customers and team for customer satisfaction on the project. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & troubleshooting abilities; Possesses a flexible & detail oriented attitude. Involved in several training programmes to mentor team members about process & business requirements. Industry Exposure: Gained domain experience of working across ITIL/Pharmaceutical domains.
Core Strengths
Mapping complex business requirements & providing them best solutions involving evaluation and definition of scope of project and finalization of project requirements.
Undertaking resource requirement analysis and meeting deadlines without compromising quality norms.
Achieving customer satisfaction by ensuring compliance with service quality norms.
Handling resource allocations & setting up of communication channels across various horizons of the organization structure.
Assigning, directing & monitoring all of the project activities, including updates & highlighting of behind schedule activities.
Communicating business requirements to development and teams.
Leading and motivating team; imparting continuous on job training for accomplishing greater operational effectiveness / efficiency.
Employment Scan
Since Feb 2015 with Tech Mahindra Limited at Hyderabad
Key Projects:
Project #1
Client Name: Global chemical manufacturer
Duration November 2016 to Till date
Strategy PlanningProject Management
Business Analysis / ConsultingScoping / Resource Planning
Change ManagementSample Analysis
Best Practice ImplementationPre-sales and RFP
Customer InteractionRequirements Gathering
Effort EstimationResource Planning &
allocations Team Supervision
Role: Project Manager
Project Description: Client is a manufacturer of chemical product.The project is about maintenance and Support of Empower3 and SampleManager project for global setup.
Responsibilities:
Meeting with Customer Understand customer’s requirement Discuss best possible solution with Technical team Effort Estimation Resource Allocation Schedule Management HR Management
Project #2
Client Name: GSK
Duration September 2015 to Oct 2016
Role: SME (Empower)
Project Description: Client is a manufacturer of pharmaceutical product.The project is about maintenance and Support of Empower3 project for global setup. Customer has created four hubs in various location as per continent and named it as OneCDS project.
Responsibilities:
Installation of Empower3 on LAC/E boxes Account creation/modification/Deletion in Empower3 Project Creation and Archival in Nugenesis Incident Management/Problem Management and Change Management Process
followed as per ITIL framework Following of SOPs as per GLP guidelines Maintenance and monitoring of various servers health checkup on daily/hourly basis Instrument (LC/GC) integration related complex issues resolution Performing CSV as per 21 CFR Part 11 Compliance Following GxP (GLP, GAMP, GMP) guidelines for performing CSV
Project #3
Client Name: Major Indian Pharma Company
Duration February 2015 to August 2015
Role: Pre- Sales Team Member
Project Description: Client is a manufacturer of pharmaceutical product.The project is about upgrading a in house LIMS system into state-of-the-art LIMS System in .NET language features to be used were accessing LIMS from mobile and keeping the session on-going for current sample run during lost of connection with database server.
Responsibilities:
Attending meetings with Customer
Preparation of MOM Providing optimum usage of LIMS Co-ordinating with different stakeholders of the project Understanding of user requirement Discussing best possible solution with technical team
2008 – 2015 with Tata Consultancy Services Limited at Noida
Key Projects:
Project #1
Client Name: Bayer Business Services, GermanyProject Description: Client is a manufacturer of pharmaceutical product.The project is about
automation of quality control laboratory.Tools use to automate the laboratory are STARLIMS, EMPOWER, NUGENESIS, MS Project 2013.
Team Size : 10
Role Description: Offshore Service Manager
Overall Service Management Managing the overall Support of Laboratory Informatics Application Managing day to day operations, overseeing change control execution and communication with
relevant stakeholders Providing guidance regarding incident management, Service request management, monitoring
and problem management expertise and compliance related inputs to the team and reporting to TCS management
Interacting with different vendor groups for Laboraotry informatics and its interfaces and business/compliance/communication groups
Ensuring SLA is adhered to and all other reported metrics are within agreed figures Provide updates as and when necessary(ADHOC/WSR/PMO) to TCS Management regarding
critical information Planning Business Continuity and disaster recovery Knowledge Management and Training the Team Rendered Application support of various COTS product(STARLIMS, EMPOWER, NUGENESIS) Involved in validation (IQ/OQ/PQ) of new software tools Calibration of laboratory instruments Maintenance of LAC/E Acquisition server Integration of EMPOWER with STARLIMS, NUGENESIS Impart training to end users for laboratory automation.Highlights: Successfully gained a project of multi-million dollar from Johnson & Johnson. Received several awards and recognized as the Best Performer. Got Best Team award by the organization. Received client appreciation for ensuring on time delivery.
Project #2
Client Name: BP, Belgium
Project Description: Client is oil & gas major company of Europe.The project was about automation of
Quality control laboratory. Tools used were EZChrom, OpenLAB, Labware LIMS.
Role Description: Project Manager
Team Size: 25
Responsible foro Overall project managemento Managing the overall delivery of multiple projects of laboratory Informatics o Managing day to day operations, Overseeing Project execution and communication with
relevant stakeholderso Planning pipeline projecto Effort estimationo Resource allocationo Investigating and debugging application issueso Implementing configuration changeso Executing work instructions to implement releaseso Working with application vendoro Coordinate issue resolution and site communicationso Install releases and patcheso Following BP’s documentation, validation and change control processo Overseeing the smooth execution throughout the project
Project #3
Client Name: Global Pharma Major, USAProject Description: Client is a pharmaceutical manufacturer company.The project was about
automation of quality control and R&D laboratories.Tools used were Empower2, Smartlab, MAXIMO.
Role Description: Module Lead leading a team of 4 in following areas
Responsible for:o Support of Empower2, Smartlab.o Integration of HPLC, GC, UPLC instruments with Empower2.o Preparation and review of unit test scripts and validation scriptso Validation of all reportso Support during the production deployment
Project #4
Client Name: Global Pharma Major,USAProject Description: LIMS (Smartlab) & Waters Empower 2 Integration. The Empower Interface
Module offers seamless integration of the Waters Empower 2 software package and LIMS. The desire was to merge the two programs to the point where the user would be unable to tell where LIMS ended and Empower began. The user can completely control the setup, data acquisition, data review, and reporting while sliding from LIMS to Empower seamlessly.
Role: Involved in:
o Studying the requirements of the laboratories.o Applying the fixes that are required to install empower interfaceo Installing Empower Interface moduleo Production support after implementing the Empower Interface
2006 – 2007 with Nicholas Piramal India Limited as Executive – Instrumentation at Mumbai
Managed day to day activities for HPLC, LC-MS/MS, Empower CDS, Analyst and NuGenesis. Planned for upgrade and migration of applications.
Installed and integrated software on desktops, servers and instruments. Provided reconfiguration of servers / workstations as required. Managed and resolved server and network related issues. Monitored server and data center, handled system administration and performance tuning. Prepared and implemented Standard operating procedure (SOPs) related to IT & Instruments.
2004 – 2006 with Waters India Private Limited, Hyderabad as Field Service Engineer
Dealt with installations, qualifications, documentation, demonstration and calibrations & maintenance of UPLC, HPLC using the software like Empower2, Empowe.
Rendered technical support and imparted on-job trainings to Junior Engineer’s and In-house Engineers of Customers.
Served as a Waters UPLC, HPLC & MS technology ambassador and support pre-sales activities, plan customer’s site expansion needs, and technical operation training for customers, when needed.
Acquired service business by promoting spares, service contracts as well as comprehensive contracts (total assurance plans).
2000 - 2004 with Spectronic Instruments (I) Private Limited, Mumbai as Field Service Engineer
Managed installation, validation, demonstrates Polymer Lab’s GPC, Bohlin Instruments’ Rheology, Mass Spectrometry International’s GC-MS/MS, Thermal Analysis (TA) Instruments.
Assisted the sales team to achieve business by taking interactive session with the client. Generated more business by promoting spares and service contracts.
Certification
ITIL V 3 Foundation Certified in 2014.
Academic Credentials
Bachelor of Engineering (Electronics) from Maharashtra College of Engineering, Nilanga, Maharashtra in 1999.
Higher Secondary from Bidhan Chandra Institute, Durgapur, West Bengal, India in 1995.
Madhyamik (10th) from Ushagram Boys’ High School, Asansol, West Bengal, India in 1993.
Other Skills
Well versed with:o MS Project 2013, SAP – PM, Empower2, Empower3, STARLIMS, OpenLAB, EZChrom,
Analysto Nugenesis, Computer System Validation (CSV)
Personal Dossier
Date of Birth: 1-September-1976Address: Flat No 401, Lake View Apartment, Mathrusri Nagar, Miyapur, Hyderabad - 500049Languages Known: English, Hindi, Bangla