Resume-Subho Das

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Subho Das Phone: +91-7674036563 - E-mail: [email protected] Seeking challenging roles in Project Management, Pre-Sales, Business Analysis/Development and Strategic Consultancy with growth oriented organization. Professional Digest A qualified and result oriented professional with over 16 years of experience in identifying client/business process needs, planning business solutions and implementing strategies and plans for achieving corporate goals, aligning vision with global business scenario and steering growth initiatives. Abilities as Project Manager in CSV and laboratory informatics, involving consultancy with clients and leveraging the entire solutions portfolio to resolve business challenges. Proficient in handling project management activities including estimation, planning, effort estimation and tracking, and leading and directing teams delivering within the constraints of schedule, budget and resources. Sound understanding of business workflow and coordinating with lab analysts in scientific language. Executed very high profile projects of domestic as well as international clients. Skilled in interacting with customers and team for customer satisfaction on the project. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & troubleshooting abilities; Possesses a flexible & detail oriented attitude. Involved in several training programmes to mentor team members about process & business requirements. Industry Exposure: Gained domain experience of working across ITIL/Pharmaceutical domains. Core Strengths Mapping complex business requirements & providing them best solutions involving evaluation and definition of scope of project and finalization of project requirements. Undertaking resource requirement analysis and meeting deadlines without compromising quality norms. Achieving customer satisfaction by ensuring compliance with service quality norms. Handling resource allocations & setting up of communication channels across various horizons of the organization structure. Assigning, directing & monitoring all of the project activities, including updates & highlighting of behind schedule activities. Communicating business requirements to development and teams. Leading and motivating team; imparting continuous on job training for accomplishing greater operational effectiveness / efficiency. Strategy Planning Project Management Business Analysis / Consulting Scoping / Resource Planning Change Management Sample Analysis Best Practice Implementation Pre-sales and RFP Customer Interaction Requirements Gathering Effort Estimation Resource Planning & allocations

Transcript of Resume-Subho Das

Subho Das Phone: +91-7674036563 - E-mail: [email protected]

Seeking challenging roles in Project Management, Pre-Sales, Business Analysis/Development and Strategic Consultancy with growth oriented organization.

Professional Digest

A qualified and result oriented professional with over 16 years of experience in identifying client/business process needs, planning business solutions and implementing strategies and plans for achieving corporate goals, aligning vision with global business scenario and steering growth initiatives.

Abilities as Project Manager in CSV and laboratory informatics, involving consultancy with clients and leveraging the entire solutions portfolio to resolve business challenges. Proficient in handling project management activities including estimation, planning, effort estimation and tracking, and leading and directing teams delivering within the constraints of schedule, budget and resources. Sound understanding of business workflow and coordinating with lab analysts in scientific language. Executed very high profile projects of domestic as well as international clients.

Skilled in interacting with customers and team for customer satisfaction on the project. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & troubleshooting abilities; Possesses a flexible & detail oriented attitude. Involved in several training programmes to mentor team members about process & business requirements. Industry Exposure: Gained domain experience of working across ITIL/Pharmaceutical domains.

Core Strengths

Mapping complex business requirements & providing them best solutions involving evaluation and definition of scope of project and finalization of project requirements.

Undertaking resource requirement analysis and meeting deadlines without compromising quality norms.

Achieving customer satisfaction by ensuring compliance with service quality norms.

Handling resource allocations & setting up of communication channels across various horizons of the organization structure.

Assigning, directing & monitoring all of the project activities, including updates & highlighting of behind schedule activities.

Communicating business requirements to development and teams.

Leading and motivating team; imparting continuous on job training for accomplishing greater operational effectiveness / efficiency.

Employment Scan

Since Feb 2015 with Tech Mahindra Limited at Hyderabad

Key Projects:

Project #1

Client Name: Global chemical manufacturer

Duration November 2016 to Till date

Strategy PlanningProject Management

Business Analysis / ConsultingScoping / Resource Planning

Change ManagementSample Analysis

Best Practice ImplementationPre-sales and RFP

Customer InteractionRequirements Gathering

Effort EstimationResource Planning &

allocations Team Supervision

Role: Project Manager

Project Description: Client is a manufacturer of chemical product.The project is about maintenance and Support of Empower3 and SampleManager project for global setup.

Responsibilities:

Meeting with Customer Understand customer’s requirement Discuss best possible solution with Technical team Effort Estimation Resource Allocation Schedule Management HR Management

Project #2

Client Name: GSK

Duration September 2015 to Oct 2016

Role: SME (Empower)

Project Description: Client is a manufacturer of pharmaceutical product.The project is about maintenance and Support of Empower3 project for global setup. Customer has created four hubs in various location as per continent and named it as OneCDS project.

Responsibilities:

Installation of Empower3 on LAC/E boxes Account creation/modification/Deletion in Empower3 Project Creation and Archival in Nugenesis Incident Management/Problem Management and Change Management Process

followed as per ITIL framework Following of SOPs as per GLP guidelines Maintenance and monitoring of various servers health checkup on daily/hourly basis Instrument (LC/GC) integration related complex issues resolution Performing CSV as per 21 CFR Part 11 Compliance Following GxP (GLP, GAMP, GMP) guidelines for performing CSV

Project #3

Client Name: Major Indian Pharma Company

Duration February 2015 to August 2015

Role: Pre- Sales Team Member

Project Description: Client is a manufacturer of pharmaceutical product.The project is about upgrading a in house LIMS system into state-of-the-art LIMS System in .NET language features to be used were accessing LIMS from mobile and keeping the session on-going for current sample run during lost of connection with database server.

Responsibilities:

Attending meetings with Customer

Preparation of MOM Providing optimum usage of LIMS Co-ordinating with different stakeholders of the project Understanding of user requirement Discussing best possible solution with technical team

2008 – 2015 with Tata Consultancy Services Limited at Noida

Key Projects:

Project #1

Client Name:      Bayer Business Services, GermanyProject Description: Client is a manufacturer of pharmaceutical product.The project is about

automation of quality control laboratory.Tools use to automate the laboratory are STARLIMS, EMPOWER, NUGENESIS, MS Project 2013.

Team Size : 10

Role Description: Offshore Service Manager

Overall Service Management Managing the overall Support of Laboratory Informatics Application Managing day to day operations, overseeing change control execution and communication with

relevant stakeholders Providing guidance regarding incident management, Service request management, monitoring

and problem management expertise and compliance related inputs to the team and reporting to TCS management

Interacting with different vendor groups for Laboraotry informatics and its interfaces and business/compliance/communication groups

Ensuring SLA is adhered to and all other reported metrics are within agreed figures Provide updates as and when necessary(ADHOC/WSR/PMO) to TCS Management regarding

critical information Planning Business Continuity and disaster recovery Knowledge Management and Training the Team Rendered Application support of various COTS product(STARLIMS, EMPOWER, NUGENESIS) Involved in validation (IQ/OQ/PQ) of new software tools Calibration of laboratory instruments Maintenance of LAC/E Acquisition server Integration of EMPOWER with STARLIMS, NUGENESIS Impart training to end users for laboratory automation.Highlights: Successfully gained a project of multi-million dollar from Johnson & Johnson. Received several awards and recognized as the Best Performer. Got Best Team award by the organization. Received client appreciation for ensuring on time delivery.

Project #2

Client Name:      BP, Belgium

Project Description: Client is oil & gas major company of Europe.The project was about automation of

Quality control laboratory. Tools used were EZChrom, OpenLAB, Labware LIMS.

Role Description: Project Manager

Team Size: 25

Responsible foro Overall project managemento Managing the overall delivery of multiple projects of laboratory Informatics o Managing day to day operations, Overseeing Project execution and communication with

relevant stakeholderso Planning pipeline projecto Effort estimationo Resource allocationo Investigating and debugging application issueso Implementing configuration changeso Executing work instructions to implement releaseso Working with application vendoro Coordinate issue resolution and site communicationso Install releases and patcheso Following BP’s documentation, validation and change control processo Overseeing the smooth execution throughout the project

Project #3

Client Name:     Global Pharma Major, USAProject Description: Client is a pharmaceutical manufacturer company.The project was about

automation of quality control and R&D laboratories.Tools used were Empower2, Smartlab, MAXIMO.

Role Description: Module Lead leading a team of 4 in following areas

Responsible for:o Support of Empower2, Smartlab.o Integration of HPLC, GC, UPLC instruments with Empower2.o Preparation and review of unit test scripts and validation scriptso Validation of all reportso Support during the production deployment

Project #4

Client Name:      Global Pharma Major,USAProject Description: LIMS (Smartlab) & Waters Empower 2 Integration.  The Empower Interface

Module offers seamless integration of the Waters Empower 2 software package and LIMS.  The desire was to merge the two programs to the point where the user would be unable to tell where LIMS ended and Empower began. The user can completely control the setup, data acquisition, data review, and reporting while sliding from LIMS to Empower seamlessly.

Role: Involved in:

o Studying the requirements of the laboratories.o Applying the fixes that are required to install empower interfaceo Installing Empower Interface moduleo Production support after implementing the Empower Interface

2006 – 2007 with Nicholas Piramal India Limited as Executive – Instrumentation at Mumbai

Managed day to day activities for HPLC, LC-MS/MS, Empower CDS, Analyst and NuGenesis. Planned for upgrade and migration of applications.

Installed and integrated software on desktops, servers and instruments. Provided reconfiguration of servers / workstations as required. Managed and resolved server and network related issues. Monitored server and data center, handled system administration and performance tuning. Prepared and implemented Standard operating procedure (SOPs) related to IT & Instruments.

2004 – 2006 with Waters India Private Limited, Hyderabad as Field Service Engineer

Dealt with installations, qualifications, documentation, demonstration and calibrations & maintenance of UPLC, HPLC using the software like Empower2, Empowe.

Rendered technical support and imparted on-job trainings to Junior Engineer’s and In-house Engineers of Customers.

Served as a Waters UPLC, HPLC & MS technology ambassador and support pre-sales activities, plan customer’s site expansion needs, and technical operation training for customers, when needed.

Acquired service business by promoting spares, service contracts as well as comprehensive contracts (total assurance plans).

2000 - 2004 with Spectronic Instruments (I) Private Limited, Mumbai as Field Service Engineer

Managed installation, validation, demonstrates Polymer Lab’s GPC, Bohlin Instruments’ Rheology, Mass Spectrometry International’s GC-MS/MS, Thermal Analysis (TA) Instruments.

Assisted the sales team to achieve business by taking interactive session with the client. Generated more business by promoting spares and service contracts.

Certification

ITIL V 3 Foundation Certified in 2014.

Academic Credentials

Bachelor of Engineering (Electronics) from Maharashtra College of Engineering, Nilanga, Maharashtra in 1999.

Higher Secondary from Bidhan Chandra Institute, Durgapur, West Bengal, India in 1995.

Madhyamik (10th) from Ushagram Boys’ High School, Asansol, West Bengal, India in 1993.

Other Skills

Well versed with:o MS Project 2013, SAP – PM, Empower2, Empower3, STARLIMS, OpenLAB, EZChrom,

Analysto Nugenesis, Computer System Validation (CSV)

Personal Dossier

Date of Birth: 1-September-1976Address: Flat No 401, Lake View Apartment, Mathrusri Nagar, Miyapur, Hyderabad - 500049Languages Known: English, Hindi, Bangla