Matthew H. Malone1512 Edmonson Circle Nashville, TN 37211

662-397-8178 M.H.Malone87@gmail.com www.linkedin.com/in/MHMalone

SUMMARY

Motivated, dedicated and goal oriented Lead Sales Manager possessing upstanding ethics with 10+ years of retail, management, team building and sales experience. Areas of expertise include inventory, cash management, technical experience, leadership and exceptional customer service.

Skills Sets

Operations and Management.

Employee scheduling.

Currency Management.

Loss prevention.

Project planning and design.

Display functionality and design.

Well-developed Communication and Issue Resolution skills.

Personnel training and development.

Ability to exceed Sales Goals.

Auto-Tech, Mechanical, Electronic and Technology repair.

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PROFESSIONAL EXPERIENCE

BestBuy Corporate – Birmingham, AL – Tupelo, MS 04/2014 - 05/2016

Project Specialist - Mobile Electronics Installer

As a corporate representative in the store, responsibilities included; auditing

inventory and setting visually appealing and effective vendor-provided displays for the

entire store. Set and confirmed operation of electronics such as: Laptops, PC's,

consoles, mobile phones, Interactives, Televisions and third-party vendor products.

Partnered with multiple vendors, such as Sony and Apple, to bring cutting-edge

technology to the store by representing product and educating employees, and

customers, on proper use and advantages.

Employed part-time for Best-Buy as Mobile Electronics Installer. Using technical

and electronic talents to install aftermarket stereo systems, speakers, amplifiers and

video screens for automotive applications. Applied creative intuition to customize,

innovate, and fabricate electronics into vehicles to any customer's specifications. Well

versed with electrical wiring, equipment and schematics.

GameStop – Tupelo, MS 11/2009 - 02/2014

3rd Key Manager

Opened and closed store; which included counting cash drawers and making

bank deposits. Kept and maintained inventory and revenue by applying Loss Prevention

techniques and years of managerial experience to meet and exceed company goals.

Helped customers select products that best fit their personal needs by actively listening

to their concerns and giving appropriate feedback. Recruited, hired, developed and

retained retail talent who consistently reach sales goals for company while creating a

pleasant and functioning atmosphere. Many employees I trained, under my guidance,

went on to become managers themselves after my departure from the company.

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Network Electronics Warranty (DIRECTV) 07/2008 - 10/2009

Customer Care Representative

Addressed and resolved technical problems and complaints via telephone.

Utilized multiple operating systems to employ technical support skills and expertise to

help customers resolve issues with their equipment, as well as customer retainment,

billing and account management. Regularly assisted in-field technicians with technical

advice and work-order allocations. Received several awards and commendations from

senior staff on behalf of satisfied customers.

Hot Topic – Tupelo, MS 05/2006 - 07/2008

Sales Associate

Helped customers select attire and styles that best fit their needs and tastes,

while knowledge base of product to exceeding sales goals and increase customer

traffic. Provided an enjoyable and welcoming environment as well as maintaining store

appearance.

Malco Theaters 01/2002 - 05/2004

Sales Associate

Provided customer service while maintaining showroom appearance and

operating theater equipment.

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Education

Mooreville High school - Graduated 2004

High school Diploma, Graduated with Honors.

Extra-Curricular: Two years Automotive Mechanics, Health and Fitness Studies,

Audio/Video Studies, Marching and Concert band, Choir, and a member of the Art Club

and Science Club. Graduated with Scholarship in Leadership, Marching and Concert

Band Scholarship, as well as Scholarship in Choir.

Itawamba Community College - 2004 to 2006

No graduate’s degree

Studied Music Education.

Professional References

Donovan Hallman (205) 478-2724:

Best Buy District Manager over Project Teams. Worked closely with Mr. Hallman to achieve corporate standards, and was awarded several commendations by him.

Joseph Banal (662) 308-0473:

Best Buy Assistant Manager. Mr. Banal regularly contacted my superiors at the Home Office to comment on the quality of my abilities and to recommend me for special

commendations.

Joe Warren (662)316-0105:

GameStop Area Manager. Personally trained and promoted by Mr. Warren to lead the stores in our area to top of district.

Darren McGeHee (662) 419-8028:

Trained Mr. McGehee during my time at GameStop, he then later advanced to Store Manager, after my departure, citing my training.