Diana Miller, President

The Career Navigation Group, LLC

Nicole Pearch, Job Placement Coordinator

New Horizons

1. Chronological

2. Functional

3. Combination

When creating your resume, you canchoose from three main formats...

Your work history is spotty

Changing career goals

Gaps in employment

CHRONOLOGICAL FORMAT

Describes each educational &work experience.

Education and work experience are listed in reverse chronological order.

Dates including month and year must be included.

Advantages

Emphasizes career growth

Highlights your job title Is the easiest resume format to read Best used when job history shows growth Best used when your career direction is clear and is directly in line with your work history.

Do not use a chronological format when:

Expected at the top of the resume

Use your full name

List how you can be reached

Provide a permanent address

Include a phone number

Professional e-mail address

idrinkalot@kegmaster.com

first name.last name@generic provider

Exercise caution before including your mobile phone number if you answer it in unprofessional places

Begin With Personal Information

Objectives gives direction and focus

Objective may be the most effective for:

Career Change Specific requirements Less than 3 years professional experience

Objectives can be stated by...

Position soughtSkills you wish to use

Functions desiredIndustry specifications

A combination of the above

CAREER OBJECTIVE orSUMMARY?

OBJECTIVE STATEMENT

SAMPLES

Position

Wish to join a market research firm or a market research department as an

analyst. Long term goal is a senior management position in research.

Interested in executive development program, or entry level buying

position with large department store, leading to management

responsibilities.

Field

Wish to join public relations staff of large organization. Interested in

photography, copywriting, editing, preparing news releases and working on

company publications.

Interested in bank management training program with emphasis on

finance. Entry level position in branch management, credit analysis or

commercial and installment lending area.

Skills

Seeking position utilizing strong research and writing skills. Particular

interest in public relations or publishing.

Seeking position utilizing supervisory experience and strong

organizational skills. Specific interest in management training programs

with retailing firm.

Summarizes why you are qualified for the job.

Highlights the fit between your expertise and the valueyou offer to meet the employer's needs

Summary is a brief paragraph of 3-4 sentences

Situations where a Summary is most effective

Seasoned Professional

Management or Executive

Noteworthy Accomplishments

Professional Summary

Project Manager:

Project manager with over 10 years of in-depthexperience in the telecom business. Managed 5-10 million budget projects and achieved project scheduled goals. Leader in managing cross company teams efforts through effective and motivating mentoring strategies.

Areas of Expertise:

Vendor/supplier negotiations

Coordinating subcontractors

Arbitration & conflict management

SAMPLE PROFESSIONAL SUMMARY

List institutions in reverse chronological order

High school is irrelevant once you possess

more education

Place activities and honors under education

rather than in a separate section if they are few

As experience relevant to the job objective increases, education becomes less important. In this case, experience is typically listed before education on the resume.

EDUCATION

Experience should be listed in reverse chronological order and should include the following information:

POSITION TITLE, ORGANIZATION NAME, CITY,STATE, DATES EMPLOYED (Include months unless this shows big gaps of unemployment)

Using bullets, describe your experience andhighlight responsibilities

Make sure you use action verbs

Avoid repetitive statements like “responsibilities

included...”

This section can include experience

gained from jobs, volunteer work, class projectsor any other time when you have demonstratedor learned skills or abilities.

EXPERIENCE

You may separate your experiences with different

headings if you would like to highlight some of the

following:

Education related experience

Additional training, seminars, or workshops

Internships

Part-time work

EXPERIENCE

or

Other experience

Community Service

Research Experience

Continuing Education

ADDITIONAL SECTIONS

Professional Certificates/Licenses

Skills or Abilities

Clinical or Specialized Experience

Publications/Theses

Major Accomplishments

Additional Training/Assistantships

Membership/Affiliations

Honors/Awards/Fellowships/Grants

Volunteer Experience

Language or Computer Skills

SUMMARY OF QUALIFICATIONS

◦ Successful ly developed market ing research for consumer needs and demands

◦ Development and par t ic ipat ion in presentat ions and market ing p lans

◦ Eight years experience in the Marketing and Advertising industry

◦ Excel lent interpersonal and professional ski l ls with c l ients, management, staff , publ ic, media

EXPERIENCE

Bradford Department Stores, Ft. Lauderdale, FL

Marketing Coordinator, 9/97-Present

◦ Develop and supervise implementation of al l marketing plans with the sales and marketing departments

◦ Prepare and manage the annual market ing budget o f $2 mi l l ion

◦ Manage schedul ing and product ion of a l l sa les and market ing mater ial

◦ Provide market ing information at biannual sales conferences and coordinate presentat ions

Market Researcher,7/94-8/97

◦ Wrote and presented reports to management to address market and consumer needs

◦ Ident i f ied target markets and constructed quest ionnaires for consumer reports

◦ Organized And conducted focus groups for promotion of new products

◦ Analyzed results of study that resul ted in 3 new product l ines

Design Company, Sunrise, FL

Advertising Intern, 9/93-5/94

◦ Compi led market research for expanding and developing bus inesses

◦ Worked closely with market ing staff to develop promotional events for c l ients

◦ Actively part ic ipated in sales presentat ions for prospect ive cl ients

WKRP-Cincinnati, Cincinnati, Ohio

Summer Intern, 5/93-8/93

◦ Wrote hard news and feature s tor ies for upcoming segments

◦ Scheduled, in terviewed, and prepared guests for round -table d iscussions

EDUCATION

Master of Science in Business Administration, May 2002

Nova Southeastern University, Wayne Graduate School of Business & Entrepreneurship, Ft. Lauderdale, FL

Bachelor of Science in Business Administration, May 1994

Nova Southeastern University, Ft. Lauderdale, FL

◦ D e a n s L i s t 1 9 9 2 - 1 9 9 4

COMPUTER SKILLS

Microsoft Office, Lotus 1 -2-3, Publisher, Internet

Chris Smith (chronological using a summary)123 Broward Boulevard • Ft. Lauderdale, FL • 1 2345 • 954 -555-5555 • smith@aol.com

FUNCTIONAL FORMAT

Prepared to highlight the qualifications and skills of an individual.

2-5 main skill areas are highlighted

Advantages

De-emphasizes jobs

Decreases responsibility repetition

Best used for career changer

Used to highlight transferable skills

Effective when you want to play up a particular skillsstrength

Allows the individual to de-emphasize positions not

related to career goals

Do not use a functional format when:

You have performed a limited number of functions

When you want to emphasize promotions

MANAGEMENT

Hired telephone consultant engineers, training them in technical and interpersonal communications.

Successfully expanded this group from three to fifteen.

Developed career path strategy and created charts with management for levels ranging from Telephone

Consultants to Project Engineer.

TRAINING

Trained over 150 people, over ten months, including Senior Executives, Critical Care Area Managers,

Sales Personnel and Field Engineers.

Established task analysis and course objectives for these trainees.

Applied critical judgment and professional competence in instructing over 85 field personnel in various

locations.

ADMINISTRATION

Handled inventory of Technical Education Department.

Organized information for budget and delivered to management.

Supervised small group responsible for maintaining logistics for telephone central operations.

Developed telephone call sheet formats that were later computerized, resulting in failure analysis reports

now use nationwide.

TECHNICAL

Instructed staff on mini and micro computer-controlled biomedical instrumentation.

Developed troubleshooting procedures and charts on assigned instrumentation for customer and field

service manuals.

Served as national technical backup to service engineers on existing and developmental instrumentation.

Performed the operational maintenance, troubleshooting, repair, retrofit and updating of in-house

production and customer education instrumentation.

PROFESSIONAL EXPERIENCE

Technical Instructor, South Florida technical Products Corporation, Fort Lauderdale, Florida 1992 -

Present

EDUCATION

BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS Nova Southeastern

University, Fort Lauderdale, Florida, May 1992

GORDON SUMNER

6789 Peters Drive

Ft. Lauderdale, FL 33324

(954)123-0678

sumner@ncs.nova.edu

Combines a reverse chronological work history with a preceding work summary or outline of functional skills related to your career objective.

Advantages

Emphasizes relevant job skills and qualifications at the beginning of the resume

Recommended job seekers in transition

Can re-order your work experience undersection headings such as “Related Experience” and “Other Experience”

Same disadvantages as functional resumes

COMBINATION RESUME

HEALTHCARE ADMINSTRATOR / PROGRAM DIRECTOR

Experienced administrator with a proven ability to run successful programs. Proficient at setting, expecting, and achieving high standards of quality. Currently direct a facility regarded as a model program. Respected leader with excellent team building, communication, and interpersonal skills.

EMPLOYMENT

Heartland Agency, Woodside, NYDirector, 1990 to presentAdminister program that serves adults with disabilities. Manage $5 million in funding. Oversee more than 50 management, clinical, and direct care staff members. Devise systems for admission, discharge, organization, and staffing. Monitor all facets of the 20,000 square foot plant and comply with OSHA standards. Ensure compliance with NYS OMRDD Part 690, 633, 635, and 624 policies.

Key Accomplishments:·Fostered an environment of teamwork and cooperation that boosted staff morale.·Initiated a recruitment campaign that increased consumer enrollment from 73 to 129.·Undertook a classroom reorganization project that improved quality services and increased consumer independence.·Developed a positive relationship with other departments so that all programs work toward common goals.·Set-up and chair the interagency Human Rights and Informed Consent committees.·Selected to direct a satellite program for geriatric consumers.

United Samaritans, Flushing, NYProgram Coordinator, 1985 to 1990Managed department that received more than $2 million in funding. Hired, supervised, and evaluatedprofessional and support staff. Supervised the work activities of 350 consumers in the ExtendedRehabilitation Department. Acted as Director of Rehabilitation in her absence.

Key Accomplishments:·Secured three new agency programs by responding to Request for Proposals.·Prepared statistical reports and handled external audits for all programs.·Devised consumer satisfaction survey that sparked improvements in programming.·Promoted from Case manager and maintained a large caseload as Coordinator.

EDUCATION

Master of Science in Health Administration, Hunter College, New York, NY Bachelor of Arts in Psychology, Union College, Schenectady, NY

COMPUTERS SKILLS

Advanced user of WordPerfect, Microsoft Word, R&R Relational Report Writer, Lotus 1-2-3, SPSS, and Microsoft Publisher. Train colleagues on how to use a computer and provide technical guidance. Experience with installing network systems and computer hardware.

REBECCA CALDERWOOD

714 East 9th Street ~ Astoria, New York ~ 11222

Phone: (718) 434-7872 ~ E-mail: RCalderwood@msn.com

Resume Length

Don’t make your resume too long

If 2 pages, include your name and page number on all subsequent sheets.

Paper Size

Use standard size paper (81/2 x 11

Paper Color

Ivory or off white is most recommended

Font Use professional looking resume fonts. This is not the time too get creative.

Never use more than 2 fonts in a single document

OK to use variations in bold, italic, and different sizes

Fonts fall into 2 main categories:

Serif fonts ("tails" on the letters)

Times New Roman, Bell MT, Georgia, Garamond

Sans-serif fonts

Verdana, Tahoma, Arial, Century Gothic

MAKE IT EASY TO READ

PROOFREAD SPELL CHECK

MORE TIPS…

DECEIT

OMISSION

ICONSISTENCY

TEDIUM

SENILITY

NARCISSISM

LAZINESS

In Summary...

The Seven Deadly Sins of Resume Writing

Introduction: Tell them who you are

State how you heard about them and why you

are interested

Body: Sell yourself and you abilities

Highlight key points of your resume relevant to

the position your applying for

Explain how you intend to contribute to their

organization

Closing: Make it action-oriented

State how they can reach you

Thank the employer for their time and consideration

Sincerely,

John Balance

Enc. resume

John Balance

178 Green Street

(501) 555-5555

Akron, Ohio 44302

March 12, 2010

Pat Cummings

Human Resources Director Any Corporation

1140 Main Street

Akron, Ohio 44302

Dear Ms. Cummings:

I am responding to your recent request in the Akron Beacon Journal for a Business Consultant.

As you can see from my current background and educational experience, I am a qualified candidate for

this position.

Currently, I am a faculty member in the Department of Management and Aviation Science at Kent

State University. I am also engaged in several temporary assignments involving the

installation, conversion, and maintenance of automated accounting systems, troubleshooting, and

training. I have working knowledge of, and have taught several applications and operating systems.

This includes, but is not limited to, the use of electronic spreadsheets (1-2-3, Excel, Quattro, etc.), and

word processing and accounting (Peachtree, AccPac, Great

Plains, MYOB, Quicken, Quickbooks, One-Write Plus, etc.) in Windows, Mac, and traditional DOS

(IBM/PC) environments.

In strategic market development, the ability to assess customer needs relative to overall market

conditions and to respond to them rapidly is critical for successful business development. Let me

provide you with innovative approaches to getting the job done based on action, not words.

I would like the opportunity to help you increase your value-added services and profitability. I look

forward to discussing this further. I will follow-up next week with a phone call to see when we can

set up a time to meet.

You require: I offer:Ability to coordinate and oversee the work of

subordinates.

Experience in supervising 25 office employees and

ensuring staff efficiency as a public-health program director.

Ability to strategically plan, develop and

implement programs and operations toward

achievement of team’s mission, goals, and

objectives.

Experience developing and implementing treatment

programs as a public-health program director.

The analytical skills to perform needs

assessments, evaluate current programs, and

initiate changes or adjustments to current

systems and improve operations.

Success in having brought order out of chaos at an inner-

city health clinic and vastly improving processes there.

Problem-solving and decision-making abilities. Success in solving numerous problems at inner-city clinic,

such as reducing number of emergency and drug-seeking

patients; lobbying for HIV-information dissemination; and

increasing number of patients that could be given routine

care.

Financial and personnel management expertise. Expertise in both areas, through public-health and office-

management background.

Interpersonal and communication

skills that promote ability to serve as a liaison

and resource.

Significant experience giving presentations, speaking

persuasively, and interacting successfully with diverse

individuals.

Department of Human Resources T-letter Davida Darwin

1900 Cassiopeia Avenue

New Rochelle, MD 21030

Re: Posting 101 Associate Director II

Dear Ms. Darwin: When I read your ad for an Associate Director II on Monster.com, I couldn’t help noticing how well

your requirements align with my experience, education, skills, and background.

While my enclosed resume provides a good overview of my strengths and achievements, I have

also listed some of your specific requirements for the position and my applicable skills:

Since my experience and expertise fit your

requirements so closely, I am clearly one of the people you’ll want to see. I plan to contact you to follow up

on this letter and see if we can arrange a meeting. In

the meantime, please feel free to call me at my home

number listed above. I look forward to our meeting.

Thank you for your time and consideration.

Sincerely,

Bonnie Ellisberg

T-letter cont…

Proofread CAREFULLY

Check for errors

Keep it to one page

Make sure it is typed

Match stationary

Highlight your skills

Tailor your cover letter (and resume)

to the employer

Thank You