CURRICULUM VITAE NIMMALA SESHA VENKATA DURGARAO

Email id: nsv.durgarao@gmail.com Mobile: 9573411856 Objective:

To work with an Organization, where I can attain knowledge by the attained skills I can work for the growth of organization.

Work Summary:

Over 1 year of experience in the support of Desktop computers and laptops with knowledge on various Windows operating systems.

Employment details:

Present Employer:

Company : Wipro Limited. Under the payroll of Pooja Enterprises. (Full Time) Experience : September-2015 to till date. Designation : Desktop L1 support Engineer. Project Name : National Academy of Agricultural Research Management (NAARM). Description : NAARM is located in Hyderabad with an extensive setup of 500 Desktops

and 100 laptops and printers. As a support engineer, we have to solve hardware,Networking and software issues of this equipment.

Previous Employers

Company : Gupta Computer Services Experience : June 2011 to November 2011. Designation : Desktop engineer Description : It is a computer services center providing the hardware ,networking,

technical trainings and sales and services in Bhimavaram.

Duties and Responsibilities:

Interact with staff on desktop problems and their resolution Maintain computer peripheral devices like printers and resolve associated problems Asset Management Call Management Fallow up the call for incident status Network Management Maintained all Network Peripherals and Network devices Antivirus Installations and Updates.

Technical Support Skills

OS installation: - Win XP, Win Server 2008, 2012, Win Vista, Win 7, Win 8.1, Win 10, LINUX.

Assembling, hardware up gradation troubleshooting,

Windows maintenance, dual booting, upgrade & update the windows

Disk Management, partitions

Printer installation and troubleshooting

Antivirus update & virus protection

Scanner configuration & troubleshooting.

Troubleshooting of hardware and O/S

Basic Networking, Map drive, Data sharing

TCP/IP Configuration, Internet Maintenance

Data Cards configure and troubleshooting

Remote desktop and Remote assistance

Wireless Networking, Networking in Domain environment

Basic Firewall configuration.

VNC Configuration and team viewer configuration.

SQL Server Installation and Its backup and Restore.

User Profiles Backup and Restore.

Sharing folder, sharing device & Printer.

Networking Support Skills

-Configuring all basic switch configuration

Assigning the IP address

Hostname

Virtual login Password

Enable Password

Line VTY Password

Basic Networking, peer to peer, Map drive, Data sharing

TCP/IP Configuration, Smooth running internet, Maintenance

Networking in Domain environment, & troubleshooting

Hardware Installation, Maintenance & trouble shooting

Cabling, patching, and LAN troubleshooting

Windows

Knowledge on active directory Configuring DHCP and DNS Group policy management WDS IIS User and computers management

Linux

Installation and configuration LVM configuration Basic all terminal commands Network configuration Basic Linux Administration Packages installations

Certification

Microsoft Certified Professional:-70-680

Microsoft Certification ID : 12438496

Educational Qualification

B.Tech(CSE) from VISHNU INSTITUTE OF TECHNILOGY,JNTUK in 2015 with aggregate 60% .

Diploma from Smt.B.Seetha Polytechnic, State Board of Technical education and Traning, AP in 2012 with aggregate 75% .

SSC from Board of Secondary education AP in 2009 with aggregate 82%.

Take training on MCSE, CCNA & Basic LINUX at ZOOM Technologies, Ameerpet, Hyderabad.

Personal Details

Name : N.S.V.DurgaRaoFather Name : N.VenkateswararaoDate of Birth : 04th May, 1994Nationality : IndianSex : maleMarital Status : SingleCommunication Address: Nandamillipadu,

Akividu Mandal, Dist:West Godavari,

Contact Number : 9573411856Languages Known : English and TeluguInterest & Hobbies : Internet browsing, Listing Music, watching TV.

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Place : HYDERABAD (NIMMALA SESHA VENKATA DURGARAO)

Date :

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