Resume
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Curriculum Vitae Raghavendra Gouravajhala 1 | Page Personal Information Raghavendra Gouravajhala Hyderabad, Andhra Pradesh, India – 500 047 +91 98490 36360 [email protected] Skype [email protected] Sex Male | Date of birth 6 th October 1987 | Nationality India http://www.linkedin.com/pub/raghavendra-gouravajhala/68/9a3/948 https://www.xing.com/profile/Raghavendra_Gouravajhala Work Experience Dates Organization, Title and responsibilities 19.03.2012 → Present Deloitte Touche Tohmatsu - Lead Solutions Advisor (eDiscovery Applications Administration) Major Projects eDiscovery Applications Administration (09.04.2012 - Present): This project involves providing applications support of eDiscovery applications to both Deloitte internal and external clients. Tasks included documenting resolutions, applying permanent solutions, performing root cause analysis, returning feedback on best practices etc. o Tools and Technologies used – Relativity, eCapture, Clearwell, Venio, Aungate, Windows Servers, IIS, SQL Servers, Clusters, LDAP etc. eDiscovery Applications integration and workflow automation (09.04.2012 - Present): This project involves automation of several hundred workflows using scheduler applications and scripting languages that integrate different technologies and eliminate enormous amounts of manual work. This project also continually improves the quality and practices used within eDiscovery services life cycle. o Tools and Technologies used – Relativity, eCapture, Clearwell, Venio, Aungate, Powershell, DOS, T- SQL, XML, IDOL, WMI etc. eDiscovery Application upgrades (09.04.2012 - Present): This project involves performing upgrades of eDiscovery applications to keep the business offerings current in the market. Several major and minor version upgrades were performed over the course of the project in addition to hotfixes that were deployed monthly. o Tools and Technologies used – Relativity, eCapture, Venio, Clearwell, Windows Servers, IIS, SQL Server etc. Maintenance of Microsoft SQL server instances (09.04.2012 - Present): This project includes building out clustered and standalone instances, optimizing eDiscovery applications database performance, building indexes as necessary, migrating databases, capacity planning, upgrading SQL versions, scheduling jobs and automation of statistics, backups and maintenance jobs. o Tools and Technologies used - SQL Server, Microsoft Failover Clusters etc. IT Infrastructure maintenance (09.04.2012 - Present): This project involves maintenance of IT infrastructure for optimal performance, setting up monitoring for early warnings and critical conditions, co-ordinating with core IT teams to created template designs for scalability etc. These practices let Deloitte achieve kCura’s ‘Best in Service – Orange Certification’ for Deloitte two years in a row. o Tools and Technologies used - Event Viewer, System Centre Operations Manager, Servers Alive, SharePoint, Wire Shark, SysInternals tools suite, SMTP etc. Miscellaneous Responsibilities Release management and enforcing best practices as per ITIL: This includes managing the patches, hot fixes, upgrades implementation workflow, CAB meetings, regression testing, smoke testing, working with vendors, developing deployment guides, checklists, rollback plans and performing upgrades etc. Process engineering: Preparing best practices guidelines, research potential technological offerings to distinguish offerings in the marketplace, setting up Proof of Concept environments, recommending cost cutting solutions, process documentation, working with core IT team to translate business requirements into
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Curriculum Vitae Raghavendra Gouravajhala
1 | P a g e
Personal Information Raghavendra Gouravajhala
Hyderabad, Andhra Pradesh, India – 500 047
+91 98490 36360
Skype [email protected]
Sex Male | Date of birth 6th October 1987 | Nationality India
http://www.linkedin.com/pub/raghavendra-gouravajhala/68/9a3/948 https://www.xing.com/profile/Raghavendra_Gouravajhala
Work Experience
Dates Organization, Title and responsibilities
19.03.2012 → Present Deloitte Touche Tohmatsu - Lead Solutions Advisor (eDiscovery Applications Administration)
Major Projects eDiscovery Applications Administration (09.04.2012 - Present): This project involves providing applications
support of eDiscovery applications to both Deloitte internal and external clients. Tasks included documenting resolutions, applying permanent solutions, performing root cause analysis, returning feedback on best practices etc.
o Tools and Technologies used – Relativity, eCapture, Clearwell, Venio, Aungate, Windows Servers, IIS, SQL Servers, Clusters, LDAP etc.
eDiscovery Applications integration and workflow automation (09.04.2012 - Present): This project involves automation of several hundred workflows using scheduler applications and scripting languages that integrate different technologies and eliminate enormous amounts of manual work. This project also continually improves the quality and practices used within eDiscovery services life cycle.
o Tools and Technologies used – Relativity, eCapture, Clearwell, Venio, Aungate, Powershell, DOS, T-SQL, XML, IDOL, WMI etc.
eDiscovery Application upgrades (09.04.2012 - Present): This project involves performing upgrades of eDiscovery applications to keep the business offerings current in the market. Several major and minor version upgrades were performed over the course of the project in addition to hotfixes that were deployed monthly.
o Tools and Technologies used – Relativity, eCapture, Venio, Clearwell, Windows Servers, IIS, SQL Server etc.
Maintenance of Microsoft SQL server instances (09.04.2012 - Present): This project includes building out clustered and standalone instances, optimizing eDiscovery applications database performance, building indexes as necessary, migrating databases, capacity planning, upgrading SQL versions, scheduling jobs and automation of statistics, backups and maintenance jobs.
o Tools and Technologies used - SQL Server, Microsoft Failover Clusters etc. IT Infrastructure maintenance (09.04.2012 - Present): This project involves maintenance of IT infrastructure for
optimal performance, setting up monitoring for early warnings and critical conditions, co-ordinating with core IT teams to created template designs for scalability etc. These practices let Deloitte achieve kCura’s ‘Best in Service – Orange Certification’ for Deloitte two years in a row.
o Tools and Technologies used - Event Viewer, System Centre Operations Manager, Servers Alive, SharePoint, Wire Shark, SysInternals tools suite, SMTP etc.
Miscellaneous Responsibilities
Release management and enforcing best practices as per ITIL: This includes managing the patches, hot
fixes, upgrades implementation workflow, CAB meetings, regression testing, smoke testing, working with vendors, developing deployment guides, checklists, rollback plans and performing upgrades etc.
Process engineering: Preparing best practices guidelines, research potential technological offerings to distinguish offerings in the marketplace, setting up Proof of Concept environments, recommending cost cutting solutions, process documentation, working with core IT team to translate business requirements into
Curriculum Vitae Raghavendra Gouravajhala
2 | P a g e
Education And Training
Certification Name Certification module
Microsoft Certified IT Professional - Enterprise Administrator (MCITP) Windows Server 2008
Microsoft Certified Technology Specialist (MCTS) Applications Infrastructure
Microsoft Certified Technology Specialist (MCTS) Network Infrastructure
Microsoft Certified Technology Specialist (MCTS) Active Directory
Microsoft Certified Technology Specialist (MCTS) Windows 7
Cisco Certified Network Associate (CCNA) Routing and Switching
Red Hat Certified Engineer (RHCE) RHEL 6.0
Red Hat Certified Systems Administrator (RHCSA) RHEL 6.0
Information Technology Infrastructure (ITIL) Foundation
Information Technology Service Management (ITSM) Service Management
technical change requests etc. Coordination and people management: This includes managing junior members, providing classroom and on-
job training, performing their performance appraisals, coordinate handoffs to off shore teams etc. Other firm and function responsibilities: Leading innovation efforts across the regional business unit, crowd
sourcing ideas for business growth and coordinating innovation threads. As a ‘Deloitte Press Journalist’, I work to resolve the challenges faced by the communications team etc.
Dates and degree awarded Institute, location and subjects
01.09.2005 – 31.07.2010
Bachelor of Technology (Bachelor’s Degree)
Jawaharlal Nehru Technological University (Kukatpally, Hyderabad, India) Computer Networks, Database Management Systems, Operating Systems, Software Engineering, Software Testing Methodologies, Information Security, Software Project Management, Web Technologies, Computer Organization etc.
01.07.2003 – 30.06.2005 Intermediate Public Exam (Intermediate Education)
Board of Intermediate Education (Andhra Pradesh, India) English, Mathematics, Physics, Chemistry and Sanskrit.
01.07.1993 – 30.06.2003 Secondary School Examination
(Primary and Secondary School)
Central Board of Secondary Education (New Delhi, India) Introduction to IT, English, Mathematics, Hindi, Social Studies (Geography, Civics, Economics) and Science (Biology, Physics, Chemistry).
Technology Skills
Microsoft SQL Server
(MS SQL Server 2003, 2008, 2008 R2 and 2012)
Installation, configuration, administration, troubleshooting, high availability, snapshots, permission models, server and database roles, users, logins, performing database migrations, server upgrades, T-SQL programming, backup strategies, security, optimizing databases etc.
Microsoft Windows Server
(Server 2003, 2008, 2008 R2 and 2012)
Installation, configuration, administration, troubleshooting, automation using Powershell, diagnosing performance issues, security, optimization for specific roles and features etc.
Powershell (2.x,3.x and 4.x)
Task automation, scheduling jobs, custom solutions, logon scripts, event based scripting, querying from heterogeneous sources, integrating with different platforms such as SQL, XML, WMI, APIs etc.
Active Directory
Installation, configuration, administration, troubleshooting, creating and managing GPOs, user accounts and groups, managing roles, service accounts, automation using Powershell, defining security models, configuring sites, configuring trust relations etc.
Network Administration
(switches, hardware routers and software
routers)
Management of network infrastructure, planning IP address space at an organization level and site level, configuring DNS, DHCP servers, configuring networking devices, managing networking devices, implementing and managing security on firewalls, switches, Network Address Translation, routing protocols etc.
Curriculum Vitae Raghavendra Gouravajhala
3 | P a g e
Personal Skills and Information
Driving licence Light Motor Vehicle and Motorcycle License
Internet Information Services (IIS 5.x, 6.x)
Installation, configuration for applications, managing security, administration, troubleshooting etc.
Microsoft Hyper-V Installation, management, configuration, VMs creation, configuration, defining templates, logon scripts, allocating resources, snapshots etc.
Microsoft SharePoint (Sharepoint Server 2010)
Installation, configuration, administration, troubleshooting, defining and managing security models, designing lists and pages etc.
SQL Server Reporting Services (SSRS)
Installation, configuration, administration, building reports, designing KPI reports, publishing reports on Sharepoint, managing subscriptions, defining and managing security models, troubleshooting etc.
Release Management
Testing patches, planning, developing rollout and rollback plans, assessing impact, coordinating with various teams via CAB meetings, regression testing, enforcing ITIL prescribed guidelines etc.
Linux (Red Hat Enterprise Linux 6.0)
Installation, configuration, administration etc.
Data Centre components
Creation, management, configuration and troubleshooting of Windows Failover Clusters, DNS Servers, DHCP Servers, Web Servers, Database Servers, File Servers, Domain Controllers, Application Servers etc
I.T domain and projects knowledge
Planning and implementing Business continuity plans, writing Disaster Recovery guides, implementing ITIL best practices, setting up POC environments, defining process workflows, performing Crash and Burn tests to constantly improve environment etc.
Language Proficiency level and Certificate held
UNDERSTANDING SPEAKING WRITING
English (Fluent) C1 C1 C1
International English Language Testing System (IELTS)
German (Advanced) B1 B2 B2
Goethe Institut Zertifikat Deutsch – B1
Hindi and Telugu (Fluent) Native Speaker / Mother Tongue
Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user Common European Framework of Reference for Languages
Miscellaneous skills and accolades
Winner of Deloitte Outstanding award and Applause award. Part of the team that helped Deloitte gain kCura’s ‘Best in Service’ Orange
Certification for the Relativity platform. Excellent spoken and written English language skills. Served as Deloitte’s EDSC Innovation Committee lead. Served as a ‘Deloitte Press Journalist’. Served as a counsellor for 5 Deloitte professionals. Deloitte ‘FAS Track’ finalist. Highly familiar and updated about new technological trends. Active member on technology boards and forums. Quick adaptability to new tools, technologies and workflows.
ID: 8723399
Last Activity Recorded : November 26, 2011 Microsoft Certification ID : 8723399
RAGHAVENDRA GOURAVAJHALA S1 Anushresta, 36-26 Secunderabad, Andhra Pradesh 500094 IN [email protected]
ACTIVE MICROSOFT CERTIFICATIONS:
Microsoft® Certified IT Professional ﴾MCITP﴿
Microsoft® Certified Technology Specialist ﴾MCTS﴿
MICROSOFT CERTIFICATION EXAMS COMPLETED SUCCESSFULLY:
Certification Number : D556-1172 11/26/2011 Achievement Date : Certification/Version : Enterprise Administrator on
Windows Server® 2008
Certification Number : D552-9631 11/26/2011 Achievement Date : Certification/Version : Microsoft Exchange Server 2007,
Configuration
Certification Number : D552-9643 11/26/2011 Achievement Date : Certification/Version : Windows® 7, Configuration
Certification Number : D552-9641 11/24/2011 Achievement Date : Certification/Version : Windows Server® 2008
Applications Infrastructure, Configuration
Certification Number : D552-9640 11/23/2011 Achievement Date : Certification/Version : Windows Server® 2008 Network
Infrastructure, Configuration
Certification Number : D552-9639 11/22/2011 Achievement Date : Certification/Version : Windows Server® 2008 Active
Directory, Configuration
Exam ID Description Date Completed
236 TS: Exchange Server 2007 Configuration November 26, 2011
ID: 8723399
680 TS: Windows 7, Configuring November 26, 2011
647 Pro: Windows Server 2008, Enterprise Administrator
November 25, 2011
643 TS: Windows Server 2008 Applications Infrastructure, Configuring
November 24, 2011
642 TS:Windows Server 2008 Network Infrastructure, Configuring
November 23, 2011
640 TS:Windows Server 2008 Active Directory, Configuring
November 22, 2011
Steven A. Ballmer
Steven A. Ballmer
Steven A. Ballmer
Steven A. Ballmer
Steven A. Ballmer
John Chambers
Chairman and CEOCisco Systems Inc
Cisco Certifications
Validate this certificate’s authenticity at
Certificate Verification Nowww cisco comgo verifycertificate
2006 Cisco Systems Inc All rights reserved CCVP the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst
CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow MeBrowsing FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS IPTV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect RateMUXScriptShare SlideCast SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries
All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0609R
Raghavendra Gouravajhala
HAS SUCCESSFULLY COMPLETED THE CISCO CERTIFICATION REQUIREMENTS AND IS RECOGNIZED AS A
Cisco Certified Network Associate Routing and Switching
CERTIFICATION DATE
VALID THROUGH
CISCOID NO
November 19 2011
November 19 2014
CSCO11908482
414271769963AQXM
600085544
0604
Red Hat, Inc.Hereby certifies that
Raghavendra Gouravajhalahas successfully completed all Red Hat Certified
Engineer program requirements and is certified as a
Red Hat Certified EngineerRed Hat Enterprise Linux 6
� �� �� � �� � � � � � �
� � �� �� � �� �� � � � � � � � � � � � � � � �� � � �� Date: November 23, 2011Certificate Number: 111-192-191
Copyright (c) 2010 Red Hat, Inc. All rights reserved. Red Hat is a registered trademark of Red Hat, Inc. Verify this certificate number at http://www.redhat.com/training/certification/verify
Red Hat, Inc.Hereby certifies that
Raghavendra Gouravajhalahas passed the RHCSA exam and is certified as a
Red Hat CertifiedSystem Administrator
Red Hat Enterprise Linux 6
� �� �� � �� � � � � � �
� � �� �� � �� �� � � � � � � � � � � � � � � �� � � �� Date: November 23, 2011Certificate Number: 111-192-191
Copyright (c) 2010 Red Hat, Inc. All rights reserved. Red Hat is a registered trademark of Red Hat, Inc. Verify this certificate number at http://www.redhat.com/training/certification/verify
.
ITIL Foundation Certificate in IT
Service Management
who has achieved
Certificate Number
Date
is awarded to
Panorea Theleriti
PEOPLECERT Group
Certification Qualifier
Constantinos Kesentes
PEOPLECERT Group
General Manager
RAGHAVENDRA
GOURAVAJHALA
ITIL® Foundation Examination
PASS
GR750069010RG
01 Sep 2013
ITIL® is a registered trade mark of the Cabinet OfficeThe Swirl logo™ is a trade mark of the Cabinet Office
IT Service Management
Foundation
based on ISO/IEC 20000
Presented to:
Raghavendra Gouravajhala
1 September 2013
B.W.E. TaselaarCEO EXIN4830045.20188147
EXINThe global certification company for Information Management
