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RESUMEPRAVEEN KUMAR R
# 3358, Akshaya Dhama Landline: 91-080-23206876 6 Th main 3 rd cross Mobile: 9900389608 R.P.C. Layout, Vijayanagar East, Email ID: [email protected] Bangalore- 560040.
CARRER OBJECTIVE :
To pursue & excel in the field of customer Service, by obtaining challenging and progressive position, which gives a lot of scope to utilize my skills, innovative thinking, hard working ability and provides me an opportunity to further develop the same
JOB PROFILE : 1) Currently working as Sr. Finance Executive with Herman Miller Furniture India
Pvt Ltd. in Finance Dept. From June - 2010 to till date.
Accounts Receivable – Cash Application Ensure all payments are appropriately entered to each individual line item to customer
account Identifying the disputed invoices and applying the correct transaction codes Analyzing unapplied cash receipts and sending report with reasons on a daily basis. clear all unapplied receipts within a reasonable timeframe Maintain daily batch cover sheets and daily deposit batch sheets Customer account reconciliation. Downloading and distribution of daily bank deposit from JP Morgan bank sites of
Posting receipts Credit Card receipts downloads and Credit Card transactions including applying of credit
card transaction cash receipts. Aging of receivables, Resolve any open receipts, handing month end closure. Suggest cash applications process improvements Other duties as assigned by Manager
Applications used: Infor LN, SAP Business Objects, JP Morgan Access and JP Morgan
Receivables Edge and MS Outlook, MS Office
Process Improvements: I was able to implement a report which helped the team to view number of unapplied cash at the month end. This helped to stay update on applied cash invoice
The following summarizes the work profile: Accounts Payable
Reviewing, cross checking and processing different types of Invoice for payment Process initial expense entry inventory invoices into Baan AP system matching the
receipts and pricing to the invoices Process initial expense entry expense invoices into Oracle AP system matching to the PO
Applications used: Infor LN, Baan, My-sign, On-base imaging system.
2) Worked as Process Associate with HEWLETT PACKARD in (P2P) Accounts Payable dept, under Team Lease Consultancy
From April-2006 to June -2010.
The following summarizes the work profile: I have a role of handling the Back Office Database for Hewlett Packard. I have a good
experience working on SAP, AFM, SMARTBUY & SWANI. SAP and SMARTBUY is the Application that HP uses for its backend Package and swani
for front-end. I work with the Accounts payable Non-Inventory Team in Hewlett Packard.
Accounts Payable non-inventory is responsible for making accurate and timely payments to HP vendors for expense related purchase. The role basically requires a lot of analytical skills in order to process the invoices correctly, and any error found in processed document, Log error in excel sheet, if no error found in the processed document sent to the payment for HP Vendors. Being a process associate I voluntarily involve in
Reviewing, cross checking and processing different types of Invoice for payment Do Manual Audit for invoices processed Do all the reversals for the incorrect payments and rebooking the invoice for payment. Coding the different payment types in SAP Vendor Reconciliation Performing Quality checks for the document processed Handling various queries and issues and follow-ups from the requestors, supplies when
required Complete month-end closing activities. Right time and accurate escalations to managers Routing of the invoices to right people and follow up in case of delay in approval Maintaining 6 sigma Score of the invoices processed. Mentoring new associate.
Achievements: Received Best Performance Award in Hewlett Packard (HP) for the month of March-2007, May -2008, Sep-2008, Aug-2009, Dec-2009 and Team Award for the Quarter-III-2008
3) Worked as Data Entery for Tata Teleservices Ltd in the Department of “Order Fulfillments” (Value Added Services). From Dec-2004 to March-2006
The following summarizes the work profile: I had a role of handling the Back Office Database for TATA TELESERVICE. I have a
good experience working on CRM and Metasolv. CRM is the Application, uses for front-end and Metasolv backend Package
I was working with the Order Fulfillment Team in TATA TELESERVICES. VAS is a services request, which the customer request to activate the features and ensuring to activate the same based on the request. Where I play the role of a data entry that is in-charge of activating all value added features. Being an associate I voluntarily involve in,
Activating of all value added features Dealing with the customer complaints Ensuring success of activation Checking in HLR Mentoring about the process to new associates.
MANAGEMENT REPORTING : The following are the type of Management Reports prepared
Daily Reports: - Reports retrieved & confirmed from Database servers on daily basis to confirm the status
of activated orders and ensure the error free Customer Service & activate the orders in error & pending status keeping within a track of SLA rate of our department
PROFESSIONAL SKILLS Computer Literacy: Windows7, MS-Office-2013(advance Excel), SQL
EDUCATIONAL BACKGROUND B Com: Bachelor of Commerce.Diploma: Diploma in L Tech
PERSONAL DETAILS
Father's Name Radhakrishna Murthy P
Date of Birth 12th of March.
Communication Languages English, Kannada, Marathi & Hindi.
Passport no F5104174
Hobbies / Extracurricular activities: Trekking Playing cricket
Declaration: I hereby declare that the information given is true and accurate to the best of my knowledge
(PRAVEEN KUMAR. R)