RESULTS PRESENTATION

JANUARY - DECEMBER

[2013]

2

Change in scope of consolidation and comparability of information: CaixaBank income statement includes Banca Cívica earnings as from July 1, 2012 andBanco de Valencia earnings as from January 1, 2013.

CaixaBank's consolidated balance sheet includes Banca Cívica as from 3Q12 and Banco de Valencia as from 1Q13.

Note: The financial information contained in this document is unaudited and, accordingly, is subject to change. The consolidated income statements and theconsolidated balance sheets at December 31, 2013 and December 31, 2012, and the corresponding breakdowns of income statement and balance sheetitems provided in this report, are presented in accordance with International Financial Reporting Standards (IFRS-EU), taking into account Bank of SpainCircular 4/2004 and subsequent modifications. Figures in millions are expressed either as “€ million” or “€ M.”

3 Key indicators

5 Key Group information

7 Trends in results and business activity

7 Macroeconomic trends

9 Results

22 Business activity

26 Risk management

33 Liquidity

34 Capital management

36 Segment information

37 CaixaBank shares

39 Significant events

44 Appendices

44 Investment portfolio

45 Banking investees and ratings

Content

3(1) Latest available information. Prepared in-house. Source: Bank of Spain, Social Security, INVERCO and ICEA. Lending and deposit marketshare corresponding to other resident sectors. Pension plans, include insured pension plans.(2) Variation calculated stripping out the incorporation of Banco de Valencia in 1Q13 and the impact of new classification criteria for refinancedtransactions in june 2013.

4Q12 4Q13

€Million

€Million €Million

Customers (million) 12.9 13.6

Total Assets (€million) 348,174 340,190

Business Volume (€million) 513,977 510,835

BOOSTING FINANCIAL STRENGTH

Solvency/ Core Capital BIS II Liquidity/ Loan to deposits

+ 1.9 pp 4Q12-4Q13

LEADERS IN RETAIL BANKING

Market shares1 4Q12-4Q13

Market share Customer penetration 26.1% 27.4%

4Q12-4Q13 -2 pp / +9 pp 4Q12-4Q13

NPL and net foreclosed assets organic variation2 Risk management/ NPL and Foreclosed coverage

- 18 pp 4Q12-4Q13

SUSTAINED INCOME GENERATION AND COST REDUCTION CAPACITY

Net interest income Recurring expenses (stripping out extraordinary costs)

-0.8% 4Q12-4Q13 -2.5% 4Q12-4Q13

Liquidity 60,762 MM€

17.9% on Assets

21.6%

19.9%

18.0%

19.9%

14.0%

15.1%

Payroll deposits

Pension

deposits

Pension Plans

Savings

insurance

Deposits

Loans

11.0% 10.6% 11.6% 12.5% 12.9%

4Q12 1Q13 2Q13 3Q13 4Q13

128% 125%117% 118%

110%

4Q13 1Q13 2Q13 3Q13 4Q13

63%77%

66% 65% 61%45% 48% 49% 49% 54%

4Q12 1Q13 2Q13 3Q13 4Q13

NPL Foreclosed Assets

1,027992

967977

1,019

4Q12 1Q13 2Q13 3Q13 4Q13

-198

380

64

-173-338

738554

407

167

-158

4Q12 1Q13 2Q13 3Q13 4Q13

NPL Net foreclosed assets

9641,019 1,000

988940

4Q12 1Q13 2Q13 3Q13 4Q13

+59bp

+88bp

+85bp

+116bp

+38bp

+160bp

+4.3% - 4.9%

Common Equity Tier 1 BIS IIIfully loaded 11.7%

phase in 11.0%

4

Key indicators

In € million

INCOME STATEMENT HEADINGS

Net interest income 3,955 3,872 2.1% 1,019 977

Gross income 6,632 6,737 (1.6%) 1,356 1,647

Pre-impairment income stripping out extraordinary costs 2,685 3,219 (16.6%) 416 659

Pre-impairment income 1,846 3,171 (41.8%) 409 648

Profit attributable to the Group 503 230 118.9% 45 50

In € million

BALANCE SHEET

Total assets 340,190 342,675 348,174 (0.7%) (2.3%)

Equity 24,333 24,346 22,711 (0.1%) 7.1%

Total banking business volume 510,835 514,644 513,977 (0.7%) (0.6%)

Total customer funds 303,604 299,332 290,928 1.4% 4.4%

Customer loans, gross 207,231 215,312 223,049 (3.8%) (7.1%)

EFFICIENCY AND PROFITABILITY ( last 12 months )

Cost-to-income ratio (Total operating expenses/ gross income) 72.2% 70.6% 52.9% 1.6 19.3

Cost-to-income ratio stripping out extraordinary costs 59.5% 57.8% 52.2% 1.7 7.3

ROE (attributable profit / average equity) 2.1% 2.2% 1.0% (0.1) 1.1

ROA (net profit / average total assets) 0.1% 0.1% 0.1% 0.0 0.0

RORWA (net profit / Risk-weighted assets) 0.4% 0.4% 0.2% 0.0 0.2

ROTE (attributable profit / average tangible equity) 2.7% 2.8% 1.3% (0.1) 1.4

RISK MANAGEMENT

Non-performing loans 25,365 25,703 20,150 (338) 5,215

Non-performing loan (NPL) ratio 11.66% 11.40% 8.63% 0.26 3.03

Non-performing loan (NPL) ratio stripping out real-estate developers 6.83% 6.69% 3.98% 0.14 2.85

NPL coverage ratio 61% 65% 63% (4) (2)

NPL coverage ratio including collateral 140% 143% 145% (3) (5)

NPL coverage ratio stripping out real-estate developers 63% 58% 57% 5 6

Foreclosed available for sale real-estate assets 6,169 6,327 5,088 (158) 1,081

Foreclosed available for sale real-estate assets coverage ratio 54% 49% 45% 5 9

of which: land coverage 65% 60% 61% 5 4

LIQUIDITY

Liquidity 60,762 66,289 53,092 (5,527) 7,670

Loan to deposits 109.9% 117.6% 128.1% (7.7) (18.2)

SOLVENCY

Core Capital - BIS II 12.9% 12.5% 11.0% 0.4 1.9

Tier 1 12.9% 12.5% 11.0% 0.4 1.9

Tier Total 14.5% 13.4% 11.6% 1.1 2.9

Eligible equity 18,754 18,919 18,641 (165) 113

Risk Weighted Assets (RWA) 129,110 141,425 161,200 (12,315) (32,090)

Surplus capital 8,425 7,605 5,745 820 2,680

SHARE INFORMATION

Share price (€/share) 3.788 3.244 2.637 0.544 1.151

Market capitalization 19,045 15,640 11,839 3,405 7,206

Number of shares outstanding (thousands) (Excluding treasury shares) 5,025,419 4,817,993 4,450,743 207,426 574,676

Book value per share - fully dilluted (€/share) 4.43 4.55 4.40 (0.12) 0.03

Number of shares - fully diluted (thousands) 5,498,274 5,355,055 5,164,642 143,219 333,632

Net income attributable per share (EPS) (€/share) (12 months) 0.09 0.10 0.05 (0.01) 0.04

Average number of shares - fully diluted (thousands) 5,416,010 5,162,641 4,711,294 253,369 704,716

PER (Price/ Profit; times) 40.76 33.97 54.02 6.79 (13.26)

PBV (Market value/ book value) 0.86 0.71 0.60 0.14 0.26

BANKING BUSINESS AND RESOURCES (Units)

Customers (millions) 13.6 13.7 12.9 (0.1) 0.7

Employees CaixaBank Group 31,948 32,347 32,625 (399) (677)

Branches 5,730 5,920 6,342 (190) (612)

ATMs 9,597 9,710 9,696 (113) (99)

12M'13 12M'12 Change 4Q'13 3Q'13

December'13 September'13 December'12Quarterly

changeAnnualchange

5(1) Latest information available. Source: FRS Inmark(2) Latest information available. Prepared in-house. Source: Bank of Spain, Social Security, INVERCO and ICEA. Lending and deposit marketshare corresponding to other resident sectors. Pension plans, include insured pension plans.(3) See section Significant events in 2013 for more information.

Key Group information for 2013

LEADERSHIP AND EXCELLENCE IN SERVICE

Consolidation of leadership in retail banking thanks tointense commercial activity

CaixaBank provides services to 13.6 millioncustomers through 5,730 branches, with totalassets of €340,190 million.

Commercial focus on winning and increasing tieswith customers. Market share customerpenetration of 27.4% among individual customers(22.7% have CaixaBank as their preferred bank)1.736,105 new direct payroll and pension depositswere arranged in 2013.

Market shares rose2 across all the main retailbanking products and services:

­ 21.6% market share in payroll deposits and19.9% in pension deposits, +160bp and +38bp,respectively, in 2013.

­ Market share in total lending stands at 15.1%(+59bp) and for total deposits at 14.0% (+88bp).

­ Market share in insurance products was 19.9%(+85bp), 18.0% (+116bp) in pension plans, and14.1% (+15bp) in mutual funds.

Business volume totaled €510,835 million:

­ Customer funds stood at €303,604 million(+4.4% in 2013). Retail funds climbed 6.9%, witha high degree of diversification among thedifferent savings products.

­ Gross customer loans, €207,231 million,decreased 7.1% in 2013.

The main drivers were the widespreaddeleveraging process, reduction in exposure tothe real-estate development sector and thereplacement of bank financing for debt issuanceby large corporations and the public sector.

Excellence in service is the basis of the business

“2013 Bank of the Year” in Spain, by The Banker.

“Best Bank in Spain 2013” and “Best Retail Bank forTechnology Innovation”, by Euromoney.

“Most Innovative Bank of the Year 2013” at theGlobal Banking Innovation Awards.

FINANCIAL STRENGTH

LIQUIDITY

Excellent liquidity position and improved financingstructure with narrowed commercial gap

Group liquidity was €60,762 million at December31, 2013 (+€7,670 million in the year), all of which isimmediately available (17.9% of total assets).

The Loan-to-Deposits ratio improved by 18.2pp in2013, to 109.9%.

Successful issuances3 in international markets

In 2013, CaixaBank successfully placed €3,000million in senior bonds, €1,000 million in mortgagecovered bonds, €750 million in subordinated debtand €594 million in bonds convertible into Repsolshares among institutional investors.

SOLVENCY

Core Capital BIS II: 12.9%

Capital generation of +193bp.

Impact of non-recurring transactions (+4bp):Mainly the repayment to the FROB of public fundsextended to Banca Cívica, the impact of theintegration of Banco de Valencia and the partial saleof the stake in Grupo Financiero Inbursa.

Surplus capital: €8,425 million.

Common Equity Tier 1 (CET 1) BIS III (fully loaded):11.7% and phase in CET1 BIS III: 11.0%.

RISK MANAGEMENT

Change in trend. Reduction of NPLs and net foreclosedassets in 4Q13.

NPLs reduced by €338 million in 4Q13.

Quarter-on-quarter trends in the NPL ratio (+26bp)reflect the net impact of the deleveraging process(+41bp), slightly offset by the reduction in NPLs(-15bp).

The net value of foreclosed real-estate assetsavailable for sale fell €158 million in 4Q13, to€6,169 million.

6(1) Proforma including Banca Cívica and Banco de Valencia from January 1, 2012.(2) Index created in-house with peers daily share prices weighted by market capitalization (Bankia, Bankinter, BBVA, Popular, Sabadell andSantander).(3) See section Significant events in 2013 for more information.

Properties rented or sold in 2013 amounted to€2,180 million up 119.1% vs. 2012 due to intensivecommercial activity.

Stronger balance sheet, with adequate coverage

Loan-loss provisions totaled €15,478 million(+€2,807 million vs. 2012), with a coverage ratio of61%.

The coverage ratio for foreclosed real-estate assetsavailable for sale reaches 54%, up 9pp vs. 2012,after significant clean-up effort.

RATINGS

CaixaBank is one of three Spanish banking entitiesrated "investment grade" by the four ratingagencies.

In 4Q13, Fitch (BBB) and Standard & Poor's (BBB-)confirmed their ratings. S&P revised the outlookfrom negative to stable.

HIGHER BANKING REVENUE, EXTRACTION OFSYNERGIES AND PROVISIONING EFFORTS

Net profit attributable to the Group in 2013: €503million (+118.9%)

Year-on-year trends in income and expensesimpacted by the integration of Banca Cívica (July 1,2012) and Banco de Valencia (January 1, 2013).

Strong recurring banking income: gross income of€6,632 million.

Net interest income (+2.1%): impacted by thedownward repricing of the mortgage portfolio anddeleveraging. Higher spreads on new loans andactive management in order to lower financingcosts. Growth of 4.3% in 4Q13, with a sizeablereduction in financing costs.

Sustained fee income (+3.5%). Growth of +2.3% in4Q13.

Lower contribution from investees: reduction individends and in attributed profits.

Early achievement of synergies, on the back of effortsto optimize the Group's structure

Recurring like-for-like1 operating expenses fell 6.4%in 2013.

The reduction in recurring expenses wasparticularly strong in 4Q13 (-4.9% vs. 3Q13).

Synergies of €436 million achieved in 2013. 156%of those initially announced for 2013.

Sizeable provisions and write-downs and non-recurringresults

Loan loss provisions amounted to €4,329 million(+9.8%), covering inherent portfolio risks and fullycomplying with the latest regulatory requirements.

Write-downs of €665 million to cover foreclosedproperty assets.

Non-recurring results from corporate transactions.Integration of Banco de Valencia, sale of 51% of thereal-estate servicing business, sale to SegurCaixaAdeslas of the non-life insurance businessespreviously held by Banca Cívica and Banco deValencia, and sale of part of the stake in GrupoFinanciero Inbursa.

CAIXABANK SHARES

Positive trend in 2013 (+43.6%), outperforming theaverage for the Spanish banking sector2

Higher free float (44% fully diluted) following "laCaixa"'s share placement and issue of bonds convertibleinto CaixaBank shares in November3, 2013.

7

Trends in results and business activity

Macroeconomic trends

GLOBAL AND MARKET TRENDS

The advanced economies saw improvementsthroughout 2013, largely due to the expansivemonetary policies adopted by the main central banks.The Federal Reserve postponed the tapering of itsstimulus measures until 2014, when it expects therecovery to have taken a firmer hold, while the Bank ofJapan continued its asset purchase program and theEuropean Central Bank (ECB) cut the benchmarkinterest rate on two occasions (May and November) to0.25%, in order to stimulate the European economy in acontext of low growth and inflation. In emergingeconomies, the growth rate tended to level out,although China and Mexico, where CaixaBank is presentthrough its holdings in Bank of East Asia and GrupoFinanciero Inbursa, reported relatively favorableindicators. The overall contrast between advanced andemerging economies was reflected in the global stockexchange performance.

Among the advanced economies, the outlook for theUnited States is particularly positive. The fundamentalfeature of the recovery in that market is the expectedimprovement in spending and investment, bolstered bya reduction in the fiscal drag (and uncertainty)compared to 2013. The recent strong activity indicators(especially in the labor market) justified the tapering of

stimulus which, as planned, is slowly being rolled out.Official interest rates will remain at current levels for aprolonged period of time yet.

Following the strong earnings in the preceding months,financial markets held steady toward the end of 2013,reflecting considerable disparities across countries andasset classes. Share prices reached new highs in certainmarkets, such as the US stock exchange. Volatility waslow, while trading volume was especially high(particularly in the corporate bonds market). This wasmainly due to the positive news in the macroeconomicindicators and the strong expansive measures taken bycentral banks in developed countries.

EUROZONE AND SPAIN

As forecast early on in the year, the economicenvironment improved gradually throughout 2013 andtensions surrounding the sovereign debt crisis eased asthe year progressed. The eurozone as a whole and theSpanish economy in particular moved out ofrecessionary figures in the second and third quarters,respectively.

In addition to the support of the European CentralBank, the recovery across the eurozone wasunderpinned in part by more flexible fiscal adjustmenttargets and partly by progress toward a banking union.In spring of 2013, European authorities decided, in lightof cyclical weakness in the eurozone economy, to curbthe pace of fiscal consolidation, especially in peripheralEuropean countries. For the Spanish economy, thismeant easing the deficit target for 2013 from 4.5% ofGDP to 6.5% of GDP, which considerably alleviatedfiscal pressures on economic activity.

The steps toward a banking union should help break thenegative loop between sovereign risk and banking risk.In September 2013, the European Parliament approvedthe Single Supervisory Mechanism (SSM), whereby theECB will assume ultimate responsibility for all the

Progress toward banking union

Recovery with stronger internal demand

Gradual recovery of economic activity

Lax monetary policies in developed countries

Trends in the main global stock exchanges(January 2011 = 100)

Source: "la Caixa" Research, based on Bloomberg data.

60

80

100

120

140

160

180

2011 2012 2013 2014

EE.UU. Japan Germany Spain Emerging

eurozone based banks as from November 2014December, the European Council ratified theagreement reached by the ministers of economy andfinance to create a single mechanism and a singleresolution fund which will entail the gradual sharing ofthe costs of bailing out troubled banks. EuropeanParliamentary approval is still pending but, if confirmed,these developments will undoubtedly reflect aparadigm shift for the European banking system, whichis essential for shoring up the foundations of Europeaneconomic and monetary union.

The Spanish economy benefitted from the improvedfinancial environment, which allowed the risk premiumto fall and spurred capital inflowConfidence was also bolstered by the considerablereduction in Spain's macroeconomic imbalances, suchas its external deficit. Meanwhile, the Spanishgovernment underscored its clear commitment towardcomplying with fiscal consolidation and implementingits structural reforms agenda. In such contextreturned to the path of growth in the third quarter of2013, which then continued throughout the rest of theyear. Exports have become the main growth driver,while, in the second half of the year, internal demandpicked up enough to cease hindering the country'sexpansion. GDP for 2013 as a whole is estimated tohave fallen 1.2%.

Real GDP growth in SpainYoY change (%)

Source: "la Caixa" Research, based on INE data

eurozone based banks as from November 2014. Inthe European Council ratified the

agreement reached by the ministers of economy andfinance to create a single mechanism and a singleresolution fund which will entail the gradual sharing ofthe costs of bailing out troubled banks. European

pproval is still pending but, if confirmed,these developments will undoubtedly reflect aparadigm shift for the European banking system, whichis essential for shoring up the foundations of European

ted from the improvedfinancial environment, which allowed the risk premiumto fall and spurred capital inflows from abroad.Confidence was also bolstered by the considerablereduction in Spain's macroeconomic imbalances, such

while, the Spanishits clear commitment toward

complying with fiscal consolidation and implementingIn such context, Spainin the third quarter of

ed throughout the rest of theyear. Exports have become the main growth driver,

the year, internal demandpicked up enough to cease hindering the country'sexpansion. GDP for 2013 as a whole is estimated to

Toward the end of 2013, the labor market began toshow signs of stability, although the unemploymentrate remains very high at above 26%.2014 suggests that GDP could grow at around 1allowing for net job creation and a grthe unemployment rate.

Despite the improvement in the macroeconomic andfinancial environment, the banking system continued tooperate against a complex backdrop. The widespreaddeleveraging process in the Spanish economy, thedecline in economic activity and the drop in the Euriborall pushed net interest income down considerably.Likewise, the deterioration of loan quality and newclassification criteria for restructuredgreater provisioning. At the same time, with Baselrequirements looming on the horizon,solvency and liquidity became pressing goals. In thisenvironment, the Spanish banking system continued itsconsolidation and restructuring prosecuring sustainable profitmedium term. Entities receiving public assistancemoved forward in their restructuring processes, inaccordance with the plans approved by the EuropeanCommission. Improved confidence in financial marketsallowed Spanish entities to increasingly tafinancing markets and reduce their dependency on ECBassistance, by more than €100,000 million in 2013.

As part of the European Stability Mechanism's financialassistance program, Spain carried out a thoroughreview of the governance, regulations and supervisiof the Spanish banking sector. Among other measures,in late 2013, the government approved a new legalframework clarifying the role of savings banks asshareholders of banks, while ensuring bettergovernance (Law on Bank Foundations). Europeanauthorities and the International Monetary Fund issuedpositive overall assessments of the assistance program,which was formally concludedThroughout 2014, those entities that will be superviseddirectly by the ECB are required to completequality review of their balance sheetrisk assessment, and a stress test in an adversescenario.

8

Toward the end of 2013, the labor market began toshow signs of stability, although the unemploymentrate remains very high at above 26%. The outlook for

that GDP could grow at around 1%,allowing for net job creation and a gradual reduction in

Despite the improvement in the macroeconomic and, the banking system continued to

operate against a complex backdrop. The widespreaddeleveraging process in the Spanish economy, the

economic activity and the drop in the Euriborall pushed net interest income down considerably.Likewise, the deterioration of loan quality and newclassification criteria for restructured loans required

. At the same time, with Basel IIIrequirements looming on the horizon, reinforcingsolvency and liquidity became pressing goals. In thisenvironment, the Spanish banking system continued itsconsolidation and restructuring programs, aimed atsecuring sustainable profit ability levels over themedium term. Entities receiving public assistancemoved forward in their restructuring processes, inaccordance with the plans approved by the EuropeanCommission. Improved confidence in financial marketsallowed Spanish entities to increasingly tap wholesale

ncing markets and reduce their dependency on ECB€100,000 million in 2013.

As part of the European Stability Mechanism's financialassistance program, Spain carried out a thoroughreview of the governance, regulations and supervisionof the Spanish banking sector. Among other measures,

the government approved a new legalframework clarifying the role of savings banks asshareholders of banks, while ensuring bettergovernance (Law on Bank Foundations). European

ies and the International Monetary Fund issuedpositive overall assessments of the assistance program,

concluded in early 2014.Throughout 2014, those entities that will be superviseddirectly by the ECB are required to complete an assetquality review of their balance sheet, a comprehensive

, and a stress test in an adverse

9

Results

Income statement

YEAR-ON-YEAR TRENDS

Key highlights for the year-on-year income statement:

Inclusion of results from Banca Cívica (as from July1, 2012) and Banco de Valencia (as from January 1,2013), with an impact on income statement lines.

Net interest income: €3,955 million (+2.1%), withgrowth in 2H13.

- Lower income due to the impact of theinterest rate curve on the repricing of themortgage portfolio, deleveraging andcustomer arrears.

- Financial expenses strongly contained bymanaging retail savings and optimizingwholesale funding sources.

- Higher margins on production of new loans.

Fees climbed 3.5%, to €1,760 million:

­ Higher level of banking transactions, withintense commercial activity and a specializedsegment approach.

­ Growth in off-balance sheet funds undermanagement.

­ Lower income from non-recurring securitiestransactions.

Income from the investee portfolio: €446 million(-44.9%), primarily due to lower dividends fromTelefónica and lower attributed profit from theGroup's stake in Repsol, as a provisional estimatewas made of the impact of a potential

Growth in core banking business revenues: netinterest income +2.1% and fees +3.5%

Reduction in recurring costs, with earlier thanforecasted synergies and recognition of non-recurring restructuring expenses

High allowances and write downs: new refinancingcriteria, final allowance under RDL 18/2012 for real-estate developer risk, and write-downs to coverforeclosed property assets

Capital gains on corporate transactions

€ mil l ion 2013 2012

Financial income 9,301 9,178 1.3

Financial expenses (5,346) (5,306) 0.7

Net interest income 3,955 3,872 2.1

Dividends 107 228 (53.1)

Share of profit (loss) of entities accounted for using the equity method 339 581 (41.7)

Net fees 1,760 1,701 3.5

Gains on financial assets 679 455 48.9

Other operating income and expenses (208) (100) 108.3

Gross income 6,632 6,737 (1.6)

Recurring expenses (3,947) (3,518) 12.2

Extraordinary expenses (839) (48)

Pre-impairment income 1,846 3,171 (41.8)

Pre-impairment income stripping out extraordinary costs 2,685 3,219 (16.6)

Impairment losses (4,329) (3,942) 9.8

Gains/(losses) on disposal of assets and others 1,770 709 149.7

Pre-tax income (713) (62)

Income tax 1,208 291

Profit for the period 495 229 116.6Minority interest (8) (1)

Profit attributable to the Group 503 230 118.9

0 0 0ROE (%) (profit / average equity) 2.1 1.0 1.1

Cost-to-income ratio (%) 72.2 52.9 19.3

Cost-to-income ratio stripping out extraordinary costs (%) 59.5 52.2 7.3

January - December Change

%

10(1) The result of companies accounted for using the equity method include a provisional estimate for the impact of the potential compensation agreement for thenationalized 51% equity stake on YPF (net negative impact of €184 million). Such provisional estimate has been calculated for CaixaBank's results presentation,and does not intend either to pre-judge the final result of the negotiations on the potential compensation or its accounting in Repsol’s books. In the event thatRepsol accounts for a significantly different impact to the one estimated, CaixaBank will include the necessary adjustment in its annual accounts, which are tobe submitted on the 27th February.

(2) Proforma including Banca Cívica and Banco de Valencia from January 1, 2012.

compensation agreement for the nationalization of51% of YPF1.

Gains on financial transactions and foreignexchange gains: €679 million (+48.9%). Activemanagement of assets and liabilities to takeadvantage of market opportunities.

Other operating income and expenses reflects thereinsurance agreement reached in 4Q12 in respectof VidaCaixa's individual life-risk portfolio, partiallyoffset by the strong performance of the insurancebusiness. The caption also includes highercontributions to the Deposit Guarantee Fund andgreater foreclosed real-estate assets managementcosts, due to changes in the scope of consolidation.

Gross income: €6,632 million (-1.6% vs. 2012).

Expenses were down 6.4% like-for-like2 as a resultof the Group's efforts to optimize its structure.

Synergies of €436 million were extracted, 156% ofthose previously announced for 2013.

Non-recurring costs totaled €839 million, duemainly to the impact of the employee restructuringagreement at CaixaBank signed in 1Q13.

Pre-impairment income, stripping out non-recurring costs, was €2,685 million (-16.6%).

Impairment losses on financial assets were €4,329million (+9.8%). This figure includes €375 million inadditional provisions upon application in June ofnew criteria for refinanced transactions, as well asallowances of €902 million to fully meet theprovisioning requirements set out under RDL18/2012 (booked in 1Q13).

The 2012 figure reflected €3,636 million recorded topartially comply with provisioning requirements forthe real-estate developer portfolio (RDL 2/2012 andRDL 18/2012) and the release of a €1,835 milliongeneric loan loss provision.

In 2013, gains/(losses) on the disposal of assets andothers includes, among other items, the impact ofnegative goodwill generated on the acquisition ofBanco de Valencia, gains on sales and write-downsof foreclosed real-estate assets.

In connection with income tax, double taxationavoidance principles are applied to incomecontributed by investees and gains or losses oncorporate transactions (including negative goodwillgenerated on Banco de Valencia).

Profit attributable to the CaixaBank Group in 2013:€503 million (€230 million in 2012).

QUARTER-ON-QUARTER TRENDS

Main trends 3Q13 to 4Q13:

Net interest income: +4.3%.

­ Considerable reduction in financing costs, withenhanced margins on front book maturitydeposits and active management of institutionalfunding.

­ Lower, albeit still negative, impact of interestrates on mortgage repricing.

Growth in fee income (€440 million, +2.3%)underpinned by commercial strength.

Lower contribution from non-recurring gains onfinancial transactions and foreign exchange gains.

Lower revenues from investees, mainly due tolower attributable profit from Repsol1.

Recurring expenses continued to drop (-4.9% vs.3Q13), due to the extraction of synergies.

Considerable impairments to cover risks inherentin the loan portfolio. Impairment losses on financialand other assets totaled €880 million. Increase inspecific coverage for higher-risk portfolios. Inaccordance with RDL 18/2012, CaixaBank alsoreassigned €310 million from generic allowances tothe coverage of foreclosed real-estate assets. Thishas resulted in the recognition of a revenue relatedto the use of generic allowances.

Gains/(losses) on the disposal of assets and othersprimarily impacted by:

­ Gains on the sale of 51% of the real-estateservicing business (€255 million gross) and thesale to SegurCaixa Adeslas of the non-lifeinsurance businesses formerly held by BancaCívica and Banco de Valencia (€79 million gross).

­ Recognition of sizeable allowances to coverforeclosed real-estate assets (€665 million).

The corporate income tax figure reflects the impactof the definitive treatment of negative goodwillgenerated on the acquisition of Banco de Valenciaaccording double taxation avoidance principle.

Positive performance of banking revenues, coupledwith lower costs

- Sustained increase in net interest income (+4.3%)and higher fee income (+2.3%)

- Intensified reduction in recurring expenses (-4.9%)with extraction of synergies

Allowances to cover the loan portfolio andforeclosed real-estate assets

Significant impact of non-recurring gains and losses

11

CaixaBank's consolidated quarterly earnings

Quarterly earnings metrics as a % of ATAs

€ mi l l i on

Financial income 2,489 2,471 2,298 2,274 2,258

Financial expenses (1,462) (1,479) (1,331) (1,297) (1,239)

Net interest income 1,027 992 967 977 1,019

Dividends 4 2 97 5 3

Share of profit (loss) of entities accounted for using the equity method 85 205 136 124 (126)

Net fees 433 446 444 430 440

Gains on financial assets 140 114 327 160 78

Other operating income and expenses (92) (63) (38) (49) (58)

Gross income 1,597 1,696 1,933 1,647 1,356

Recurring expenses (964) (1,019) (1,000) (988) (940)

Extraordinary expenses (48) (759) (62) (11) (7)

Pre-impairment income 585 (82) 871 648 409

Pre-impairment income stripping out extraordinary costs 633 677 933 659 416

Impairment losses (1,253) (1,951) (925) (573) (880)

Gains/(losses) on disposal of assets and others 675 2,223 (62) (70) (321)

Pre-tax income 7 190 (116) 5 (792)

Income tax 49 144 185 44 835

Profit for the period 56 334 69 49 43

Minority interest (1) (1) (4) (1) (2)

Profit attributable to the Group 57 335 73 50 45

3Q132Q131Q134Q12 4Q13

Data express ed as % of ATAs (annua l i zed)

Financial income 2.91 2.74 2.63 2.63 2.63

Financial expenses (1.71) (1.64) (1.52) (1.50) (1.44)

Net interest income 1.20 1.10 1.11 1.13 1.19

Dividends 0.00 0.00 0.11 0.01 0.00

Share of profit (loss) of entities accounted for using the equity method 0.10 0.22 0.16 0.14 (0.15)

Net fees 0.51 0.49 0.51 0.50 0.52

Gains on financial assets 0.16 0.12 0.37 0.19 0.09

Other operating income and expenses (0.11) (0.07) (0.04) (0.06) (0.07)

Gross income 1.88 1.86 2.21 1.92 1.59

Recurring expenses (1.13) (1.11) (1.14) (1.15) (1.10)

Extraordinary expenses (0.06) (0.83) (0.07) (0.01) (0.01)

Pre-impairment income 0.69 (0.09) 0.99 0.75 0.48

Pre-impairment income stripping out extraordinary costs 0.74 0.74 1.07 0.77 0.49

Impairment losses (1.47) (2.13) (1.06) (0.67) (1.03)

Gains/(losses) on disposal of assets and others 0.79 2.43 (0.07) (0.08) (0.38)

Pre-tax income 0.01 0.21 (0.13) 0.01 (0.93)

Income tax 0.06 0.16 0.21 0.05 0.98

Profit for the period 0.07 0.37 0.08 0.06 0.05

Minority interest (0.00) (0.00) (0.00) (0.00) (0.00)

Profit attributable to the Group 0.07 0.37 0.08 0.06 0.05

In millions of euros:

Average total net assets 340,022 365,581 350,255 343,652 341,242

4Q131Q13 3Q134Q12 2Q13

12

Gross income

Gross income: €6,632 million (-1.6% year-on-year).

NET INTEREST INCOME

Year-on-year trends

In a macroeconomic scenario of very low interest rates,net interest income stood at €3,955 million, +2.1%year-on-year.

The integration of Banca Cívica and Banco de Valencia,and management of margins and liquidity have offsetthe impact of mortgage repricing, deleveraging andcustomer arrears.

New loans extended, with a focus on non-real estatebusinesses, have helped improve lending margins andrevenues.

Additionally, strict pricing discipline leads to a reductionof the cost of deposits. Maturity deposit rates fell to2.18% in 2013 (2.54% in 2012).

Quarter-on-quarter trends

Net interest income was €1,019 million in 4Q13,confirming the change of trend first seen in theprevious quarter (+1.0% in 3Q13 and +4.3% in 4Q13).

Quarterly volumes reflected the ongoing deleveragingprocess, liquidity generation and management ofwholesale financing, which allowed CaixaBank topartially repay its LTRO.

Cost and income ratios evidenced a sustained reductionin financing costs and a change in trend in returns onlending.

The ratio of finance income as a percentage of totalaverage assets stands at 2.63%. Rate unchangedcompared to the previous quarter, reflecting theimpact of the change in the structure of asset withreturns.

3.02% return on lending (+2bp), as a result of:

­ Reduction in the negative impact of repricingof the mortgage portfolio.

­ Higher rates on new loans (front book)extended compared to the average portfoliorate (back book).

The strong drive to manage the cost of retaildeposits helped to reduce the ratio of financingcosts as a percentage of average total assets. Thisratio stands at 1.44%, -6bp in the quarter, followingchanges in wholesale funding costs and the cost ofother liabilities.

­ Retail customer funds costs fell 9bp to 1.28%.

­ 4Q13 was marked by intense commercialmanagement of maturity deposits, with aclear reduction in the cost of new production(1.29% in 4Q13 vs. 1.37% in 3Q13) coupledwith higher volumes. Overall, this has pushedthe cost of maturity deposits down to 2.18% (-17bp).

As a result, the customer spread, reflecting thereturn on retail financing activities, rose to 1.74%(+11bp), while the balance sheet spread reached1.19% (+6bp).

Net interest income: €3,955 million (+2.1%), withhigher margins on new loans and activemanagement in order to reduce financing costs

Quarter-on-quarter growth: 4.3%

Improvements in the customer spread and balancesheet spread (+11bp and +6bp, respectively)

13

Quarterly cost and income

(1) Includes assets and liabilities from insurande subsidiaries.

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Financial Institutions 6,632 11 0.67 9,475 13 0.54 10,580 17 0.63 8,451 10 0.45

Loans (a) 174,843 1,591 3.64 174,162 1,553 3.57 217,573 1,903 3.50 209,012 1,793 3.43

Securities portfolio 20,690 160 3.10 19,650 149 3.04 30,874 288 3.72 31,777 320 4.01

Other assets with returns1 25,188 312 4.98 22,972 358 6.27 23,009 326 5.64 27,788 363 5.19

Other assets 43,312 2 45,123 2 60,014 4 62,994 3

Total average assets (b) 270,665 2,076 3.08 271,382 2,075 3.08 342,050 2,538 2.95 340,022 2,489 2.91

Financial Institutions 27,477 (102) 1.49 31,098 (113) 1.46 50,271 (133) 1.05 48,861 (130) 1.06

Retail customer funds (c) 127,107 (536) 1.70 126,941 (517) 1.64 159,960 (679) 1.69 156,520 (625) 1.59

Demand deposits 52,015 (40) 0.31 51,959 (34) 0.26 65,256 (42) 0.25 66,465 (49) 0.29

Maturity deposits 75,092 (496) 2.66 74,982 (483) 2.59 94,704 (637) 2.68 90,055 (576) 2.54

Term deposits 63,823 (410) 2.58 61,547 (376) 2.46 78,414 (502) 2.55 75,430 (460) 2.42

Retail repurchase agreements andŵĂƌŬĞƚĂďůĞ�ĚĞďƚ�ƐĞĐƵƌŝƟĞƐ 11,269 (86) 3.08 13,435 (107) 3.23 16,290 (135) 3.30 14,625 (116) 3.16

Wholesale marketable debts securities & other 37,151 (215) 2.33 36,914 (184) 2.01 51,060 (290) 2.26 48,855 (300) 2.44

Subordinated liabilities 4,565 (43) 3.80 3,843 (42) 4.36 6,611 (85) 5.14 6,461 (84) 5.17

Other funds with cost 1 26,327 (285) 4.35 22,783 (306) 5.40 22,771 (284) 4.96 26,404 (307) 4.62

Other funds 48,038 (12) 49,803 (10) 51,377 (8) 52,921 (16)

Total average funds (d) 270,665 (1,193) 1.77 271,382 (1,172) 1.74 342,050 (1,479) 1.72 340,022 (1,462) 1.71

Net interest income

Customer spread (%) (a-c) 1.3

Balance sheet spread (%) (b-d)

883 903

1Q12

€ million

1,059 1,027

1.94 1.93 1.81 1.84

2Q12 3Q12 4Q12

1.31 1.34 1.23 1.20

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Financial Institutions 14,348 12 0.34 8,018 7 0.36 7,498 8 0.42 9,465 7 0.29

Loans (a) 210,705 1,683 3.21 202,737 1,553 3.07 195,243 1,475 3.00 191,331 1,457 3.02

Securities portfolio 40,867 387 3.84 41,483 355 3.43 45,596 405 3.52 42,633 380 3.54

Other assets with returns1 29,640 385 5.27 33,282 381 4.60 32,664 383 4.65 34,464 411 4.73

Other assets 70,021 4 64,735 2 62,651 3 63,349 3

Total average assets (b) 365,581 2,471 2.74 350,255 2,298 2.63 343,652 2,274 2.63 341,242 2,258 2.63

Financial Institutions 57,763 (134) 0.94 51,943 (120) 0.92 46,822 (108) 0.92 46,076 (106) 0.91

Retail customer funds (c) 158,189 (605) 1.55 158,369 (572) 1.45 161,006 (557) 1.37 162,448 (523) 1.28

Demand deposits 68,639 (36) 0.21 70,777 (39) 0.22 72,949 (37) 0.20 75,156 (44) 0.23

Maturity deposits 89,550 (569) 2.58 87,592 (533) 2.44 88,057 (520) 2.35 87,293 (479) 2.18

Term deposits 80,367 (485) 2.45 80,355 (469) 2.34 82,356 (474) 2.28 81,386 (437) 2.13

Retail repurchase agreements andŵĂƌŬĞƚĂďůĞ�ĚĞďƚ�ƐĞĐƵƌŝƟĞƐ 9,183 (84) 3.69 7,237 (64) 3.58 5,701 (47) 3.28 5,906 (42) 2.90

Wholesale marketable debts securities & other 51,364 (324) 2.56 51,017 (259) 2.03 49,356 (272) 2.19 45,335 (248) 2.17

Subordinated liabilities 6,161 (82) 5.38 4,721 (55) 4.69 4,154 (43) 4.12 4,535 (35) 3.05

Other funds with cost 1 33,407 (331) 4.02 33,598 (325) 3.88 32,809 (313) 3.79 33,819 (324) 3.81

Other funds 58,697 (3) 50,607 49,505 (4) 49,029 (3)

Total average funds (d) 365,581 (1,479) 1.64 350,255 (1,331) 1.52 343,652 (1,297) 1.50 341,242 (1,239) 1.44

Net interest income

Customer spread (%) (a-c)

Balance sheet spread (%) (b-d)

3Q131Q13 2Q13

967 977 1,019992

4Q13

€ million

1.74

1.13 1.19

1.66 1.62 1.63

1.111.10

14

2.54 2.58 2.44 2.35 2.18

2.241.80 1.73

1.37 1.29

4Q12 1Q13 2Q13 3Q13 4Q13

Back book Front book

3.433.21 3.07 3.00 3.02

4.30 4.244.65 4.72

4.26

4Q12 1Q13 2Q13 3Q13 4Q13

Back book Front book

NOTE: Cost of demand deposits, term deposits, loans and repurchase agreements in connection with the retail banking activity. Does not includethe cost of institutional issues or subordinated liabilities.

Balance sheet spread as a % of ATAs

Customer spread (%)

Loan rates (back vs. front book) Maturity deposit rates (back vs. front book)

Customer spread %

1.31 1.34 1.23 1.20 1.10 1.11 1.13 1.19

3.08 3.08 2.95 2.91 2.74 2.63 2.63 2.63

1.77 1.74 1.72 1.71 1.64 1.52 1.50 1.44

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13

Balance sheet spread Total assets Total funds

2012 2013

1.94 1.93 1.81 1.841.66 1.62 1.63 1.74

3.64 3.57 3.50 3.433.21 3.07 3.00 3.02

1.70 1.64 1.69 1.59 1.55 1.45 1.37 1.28

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13Customer spread Lending Funding

2012 2013

15(1) The result of companies accounted for using the equity method include a provisional estimate for the impact of the potential compensation agreement for thenationalized 51% equity stake on YPF (net negative impact of €184 million). Such provisional estimate has been calculated for CaixaBank's results presentation,and does not intend either to pre-judge the final result of the negotiations on the potential compensation or its accounting in Repsol’s books. In the event thatRepsol accounts for a significantly different impact to the one estimated, CaixaBank will include the necessary adjustment in its annual accounts, which are tobe submitted on the 27th February.

FEES

Growth was underpinned by successful execution oncommercial campaigns and the higher businessvolumes managed following the incorporation of BancaCívica and Banco de Valencia.

Year-on-year highlights:

Fees on banking services, securities and other feesstood at €1,324 million and include fees from

transactions, risk activities, fund management,payment methods and securities.

Growth in recurring banking fees partially offset thedecline in income from non-recurring securitiestransactions.

Strong rise in insurance and pension plan fees(+31.8%). Successful campaigns targeting productsfor specific high-value segments (professionals andcompanies).

The increase in assets under management and thewide range of mutual funds offered alsounderpinned the increase in fees (17.4%).

The quarter-on-quarter comparison (+2.3%) reflectsgrowth in fees generated on off-balance sheetproducts.

Fees

INCOME FROM EQUITY INVESTMENTS

CaixaBank invests in international banking entities andbenchmark service companies.

The equity investment strategy allows CaixaBank tocontinue diversifying its business, drawing from specificcompanies of interest and an international approach.

Dividend income decreased year on year, reflectingTelefónica’s decision to pay a lower dividend in 2013.

Results from companies accounted for using theequity method include CaixaBank's share of profits ofassociates. Comparisons are marked by the timing ofresults in investees and, in 4Q13, by the recognition of aprovisional estimate of the impact on Repsol of apotential compensation agreement for thenationalization of 51% of YPF1.

Strong fee income: €1,760 million (+3.5% in 2013)

Successful commercial campaigns: growth in feesfrom insurance activities (+31.8%) and mutual funds(+17.4%)

€ mil l ion

Banking services, securities and other fees 343 349 336 319 320Insurance and pension plans 47 58 65 66 71

Investment funds 43 39 43 45 49

Net fees 433 446 444 430 440

4Q131Q134Q12 3Q132Q13

€ mil l ion 2013 2012 Absolute %

Banking services, securities and other fees 1,324 1,354 (30) (2.2)

Insurance and pension plans 260 197 63 31.8Investment funds 176 150 26 17.4

Net fees 1,760 1,701 59 3.5

January -December Change

16

Income from equity investments

GAINS ON FINANCIAL ASSETS AND FOREIGNEXCHANGE GAINS

Gains on financial assets and foreign exchange gainscontributed €679 million to gross income in 2013.

CaixaBank took advantage of market opportunities toobtain gains on the sale of available-for-sale financialassets and the selective repurchase of securities issues,among others. These transactions led to highercontribution to income compared to 2012 and thequarterly differences witnessed during the year.

OTHER OPERATING INCOME AND EXPENSE

Year-on-year trends include:

Transfer of the individual life-risk portfolio in4Q12.

Higher income from the insurance business(+25.5%) on the back of a sustained increase in salesof life-risk products.

Changes in the scope of consolidation, leading to ahigher contribution to the Deposit Guarantee Fundand higher management costs on foreclosed real-estate assets.

4Q13 impacted by the sale of the non-life insurancebusiness from Banca Cívica and Banco de Valencia toSegurCaixa Adeslas and the extraordinary contributionto the Deposit Guarantee Fund.

Other operating income and expense

€ mi l l i on 2013 2012 Absolute %

Dividends 107 228 (121) (53,1)Share of profit (loss) of entities accounted for using the equity method 339 581 (242) (41,7)

Income from investments 446 809 (363) (44,9)

January - December Change

€ mi l l ion

Dividends 4 2 97 5 3Share of profit (loss) of entities accounted for using the equity method 85 205 136 124 (126)

Income from investments 89 207 233 129 (123)

4Q12 1Q13 4Q132Q13 3Q13

€ mi l l ion 2013 2012 Absolute %

Income and expenses from insurance activity 288 230 58 25.5

Other operating income and expenses (307) (285) (22) 7.9

Contribution of deposit guarantee fund (303) (278) (25) 9.1

Other income/ operating expenses (4) (7) 3

Subtotal other income / operating expenses (19) (55) 36 (66.1)

Life-risk individual portfolio reinsurance agreement (189) (45) (144)

Other operating income and expense (208) (100) (108) 108.3

January - December Change

€ mil l i on

Income and expenses from insurance activity 60 67 84 71 66

Other operating income and expenses (107) (81) (74) (74) (78)

Contribution of deposit guarantee fund (79) (72) (71) (72) (88)

Other income/ operating expenses (28) (9) (3) (2) 10

Subtotal other income / operating expenses (47) (14) 10 (3) (12)

Life-risk individual portfolio reinsurance agreement (45) (49) (48) (46) (46)

Other operating income and expense (92) (63) (38) (49) (58)

3Q132Q134Q12 1Q13 4Q13

17(1) Proforma including Banca Cívica and Banco de Valencia from January 1, 2012.(2) Variations calculated stripping out the impact of Banco de Valencia employees and branches included at January 1, 2013.

Operating expenses and resources

Like-for-like1 recurring costs fell by 6.4% in 2013 as aresult of the intense process to optimize the Group'sstructure and the completion of key milestones in theintegration of Banca Cívica and Banco de Valencia.

In April 2013, the IT systems of Banca Cívica and inJuly Banco de Valencia were fully integrated withthose of CaixaBank.

Focused optimization of the branch network.Although the number of branches was reduced by968 (organic variation2) during the year. The marketshare of branches stood at 16.6% (+17bp).

In 1Q13, an agreement was signed to reduceCaixaBank’s employees by 2,600 through voluntaryredundancies. In 2Q13, the specific employeestaking voluntary redundancy were defined and a

schedule was established. Under the agreement,1,614 employees left CaixaBank in 2013. Overall,the Group's workforce has diminished by 2,547employees (organic variation2).

The fast pace of the integrations has made itpossible to achieve, ahead of schedule, even highersynergies than the initial forecast (€436 million,156% of those initially announced for 2013).

Clear quarter-on-quarter reduction in recurringexpenses (€940 million, -4.9%). This comparisonreflects the cost savings derived from the staffdownsizing measures, as the greatest number ofemployee departures occurred on September 30, 2013(1,070 employees).

Projected synergies for 2015 and beyond stand at €682million, 9.1% more than the initial forecast of €625million. Of these, 97% have been achieved.

The impact of the CaixaBank employee restructuringagreement was recorded in 1Q13. In 2013, non-recurring costs totaled €839 million, impacting trendsin total operating expenses. Total integration costs arein line with initial forecasts.

Reduction in recurring costs on the back ofoptimization of the Group structure

Costs savings locked in by synergies extracted aheadof schedule

Recognition of non-recurring restructuring costs

18(1) Variations calculated stripping out the impact of Banco de Valencia employees and branches included at January 1, 2013.

Operating expenses

Resources

€ mil l ion 2013 2012 absolute %

Personnel expenses (3,422) (2,426) (996) 41.0

General expenses (944) (799) (145) 18.2

General and administrative expenses (4,366) (3,225) (1,141) 35.4

Depreciation and amortization (420) (341) (79) 23.3

Total operating expenses (4,786) (3,566) (1,220) 34.2

Total recurring expenses (3,947) (3,518) (429) 12.2

Total extraordinary expenses (839) (48) (791)

January - December Change

€ mil l ion

Personnel expenses (664) (1,420) (714) (658) (630)

General expenses (257) (254) (243) (234) (213)

General and administrative expenses (921) (1,674) (957) (892) (843)

Depreciation and amortization (91) (104) (105) (107) (104)

Total operating expenses (1,012) (1,778) (1,062) (999) (947)

Total recurring expenses (964) (1,019) (1,000) (988) (940)

Total extraordinary expenses (48) (759) (62) (11) (7)

2Q131Q134Q12 3Q13 4Q13

CaixaBank branches 5,730 5,920 (190) 6,342 (612) (968)

CaixaBank Group employees 31,948 32,347 (399) 32,625 (677) (2,547)

Organic

change1Sep. 30, 2013Dec. 31, 2013 Dec. 31, 2012

Quarterly

change

Annual

change

19(1) Income and expense for the last 12 months are used in the analysis of quarter-on-quarter changes in the cos to income ratio.

Pre-impairment income

Stripping out non-recurring costs, pre-impairmentincome stood at €2,685 million (-16.6%).

Year-on-year trends reflect the following:

Gross income of €6,632 million (-1.6%):

­ Growth in net interest income (+2.1%) and feesincome (+3.5%).

­ Contribution from gains on financial assets andforeign exchange gains (+48.9%).

­ Lower income from equity investments (-44.9%).

12.2% rise in recurring operating expenses due tothe larger structure post acquisition of Banca Cívicaand Banco de Valencia.

Continued management of returns on transactions andservices, management of financing costs, highercontribution from investees and recognition of costsynergies (97% already secured of the €682 millionforecast for 2015) will underpin growth in pre-impairment income and further efficiencyenhancement.

Pre-impairment income

Sustained high levels of recurring revenue

Cost reduction underpinned by rapidly extractedsynergies

Cost to income1

4Q12 1Q13 2Q13 3Q13 4Q13

€ mil l ion

Gross income 1,597 1,696 1,933 1,647 1,356

Recurring expenses (964) (1,019) (1,000) (988) (940)

Extraordinary expenses (48) (759) (62) (11) (7)

Pre-impairment income 585 (82) 871 648 409

Pre-impairment income stripping out extraordinary costs 633 677 933 659 416

Cost-to-income ratio (%) 52.9 67.4 69.6 70.6 72.2

Recurring Cost-to-income ratio (%) 52.2 55.5 57.1 57.8 59.5

3Q131Q13 2Q13 4Q134Q12

52.9%

67.4%69.6% 70.6% 72.2%

52.2%55.5%

57.1% 57.8%59.5%

Cost to income Cost to income stripping out extraordinary costs

€ mi l l ion 2013 2012 absolute %

Gross income 6,632 6,737 (105) (1.6)

Recurring expenses (3,947) (3,518) (429) 12.2

Extraordinary expenses (839) (48) (791)

Pre-impairment income 1,846 3,171 (1,325) (41.8)

Pre-impairment income stripping out extraordinary costs 2,685 3,219 (534) (16.6)

Cost-to-income ratio 72.2% 52.9% 19.3

Recurring Cost-to-income ratio 59.5% 52.2% 7.3

January - December Change

20

Impairment losses on financial and other assets

In 2013, impairment losses on financial and otherassets totaled €4,329 million (+9.8%). These include:

A €902 million allowance in 1Q13 to fully complywith real-estate developer risk provisioningrequirements set out under RDL 18/2012.

The full application of new criteria for refinancedtransactions in 1H13 led CaixaBank to recognize€375 million in results.

In 4Q13, considerable allowances to cover risksinherent in the loan portfolio.

Impairment losses on financial and other assetstotaled €880 million. Increase in specific coveragefor higher-risk portfolios.

In accordance with RDL 18/2012, CaixaBank hasreassigned €310 million from generic allowances tothe coverage of foreclosed real-estate assets. Thishas resulted in the recognition of a revenue relatedto the use of generic allowances in “impairmentlosses” and a charge-off related to the“gains/(losses) on the disposal of assets and others”for the equivalent amount.

Other charges to allowances and provisionsprimarily reflect the net variation in funds to coverobligations and other asset impairment losses.

Impairment losses

Recognition of the full impact of new criteria forrefinanced transactions

100% compliance with RDL 18/2012 requirements

€ mill ion 2013 2012 absolute %

Specific allowance for insolvency risk (3,126) (1,970) (1,156) 58.7

Extraordinary allowances (RDL 2/2012 and RDL 18/2012) (902) (3,636) 2,734 (75.2)

Allowances subtotal (4,028) (5,606) 1,578 (28.1)

Disposal / Charge to generic provisions (13) 1,807

Insolvency allowances (4,041) (3,799) (242) 6.4

Other charges to provisions (288) (143) (145) 100.3

Impairment losses on financial and other assets (4,329) (3,942) (387) 9.8

January - December Change

€ mill ion

Specific allowance for insolvency risk (600) (883) (871) (630) (742)

Extraordinary allowances (RDL 2/2012 and RDL 18/2012) (600) (902)

Allowances subtotal (1,200) (1,785) (871) (630) (742)

Disposal / Charge to generic provisions (28) (8) (3) (2)

Insolvency allowances (1,228) (1,785) (879) (633) (744)

Other charges to provisions (25) (166) (46) 60 (136)

Impairment losses on financial and other assets (1,253) (1,951) (925) (573) (880)

4Q131Q13 3Q134Q12 2Q13

21(1) See section Significant events in 2013 for more information.

Gains/(losses) on the disposal of assets and others. Profit attributable to the Group.

Gains/(losses) on disposal of assets and othersprimarily comprise:

Negative goodwill generated on the acquisitionof Banco de Valencia (€2,289 million).

Gains on non-recurring transactions carried outin the year1. In 1H13, this includes the sale ofpart of the stake in Grupo Financiero Inbursa. In4Q13, gains on the sale of 51% of the real-estateservicing business (€255 million, gross) and onthe sale to SegurCaixa Adeslas of the non-lifeinsurance businesses formerly held by BancaCívica and Banco de Valencia (€79 million, gross).

In 2012, the figure reflected gains on the sale andlease back of branch offices, gains on thereinsurance agreement in respect of VidaCaixa'sindividual life-risk portfolio, and gains on the saleof the depository business.

Results and write-downs on the real-estateportfolio. In 2013, sales of foreclosed real-estateassets picked up, reaching €1,074 million.

In 4Q13, CaixaBank made sizeable allowances(€509 million) to cover the foreclosed real-estateportfolio. This has increased the coverage ratiofor foreclosed assets available for sale, to 54%(+9pp vs. December 2012).

With respect to income tax, and specifically onincome contributed by investees and gains or losseson corporate transactions (including negativegoodwill generated on acquisition of Banco deValencia), double taxation avoidance principle areapplied.

Net profit attributable to the Group stood at€503 million, underpinned by:

Growth in core banking business revenues.

Strict policy to reduce costs with extraction ofsynergies and recognition of all staff restructuringcosts.

Highly prudent risk management and coverage.

Management of capital gains on the Group'sassets and liabilities.

Profit attributable to the Group of €503 million(+118.9%)

Net income per share (€/share)

ROA

ROE and ROTE

0.05

0.110.10 0.10

0.09

4Q12 1Q13 2Q13 3Q13 4Q13

0.1%

0.2%

0.1% 0.1% 0.1%

4Q12 1Q13 2Q13 3Q13 4Q13

1.0%

2.3%2.0%

2.2% 2.1%

1.3%

2.8% 2.6% 2.8%2.7%

4Q12 1Q13 2Q13 3Q13 4Q13

ROE ROTE

22

Business activity

Balance sheet

Assets totaled €340,190 million. Banco de Valencia wasintegrated for accounting purposes as of January 1,2013.

Highlights of the performance of assets and liabilitiesassociated with retail activities are as follows:

Gross customer lending, using managementcriteria, was €207,231 million, -7.1% in the year,reflecting the sector-wide deleveraging process andthe decrease in exposure to the real-estatedeveloper segment.

Using management criteria, on-balance sheet retailcustomers funds (mainly recognized undercustomers deposits, subordinated debt securitiesand marketable debt securities) stood at €168,374million, +6.0% in the year, on the back of intense

commercial activity and the integration of Banco deValencia.

Growth in liabilities under insurance contracts.

Asset and liabilities associated with treasury and ALMactivities were affected by the integration of Banco deValencia, fixed asset management via repos, thereduction of the balance drawn on the credit facilitywith the ECB and management of wholesale funding.

Lower amounts were recognized in trading portfoliosdue to the netting of asset and liability positions ofderivatives with the same counterparty.

Generation of on-balance sheet liquidity in the quarterdue to the improved commercial gap and reduction inECB funding.

CaixaBank consolidated balance sheet

Cash and central Banks 7,854 5,005 5,002 2,933 6,968 (886)

Trading portfolio 15,925 16,705 9,634 8,817 10,002 (5,923)

Available-for-sale financial assets 51,274 53,270 56,503 57,790 56,450 5,176

Loans 223,985 232,568 219,825 212,820 206,846 (17,139)

Deposits at credit institutions 7,837 10,164 5,813 5,465 5,891 (1,946)

Customer loans 212,436 217,429 209,265 203,290 198,079 (14,357)

Debt securities 3,712 4,975 4,747 4,065 2,876 (836)

Investment portfolio at maturity 8,940 15,901 17,429 17,470 17,831 8,891

Non-current assets held for sale 5,274 6,020 6,461 6,571 6,215 941

Investments 9,938 10,227 9,168 9,098 8,774 (1,164)

Property and equipment 4,549 4,970 5,071 5,281 5,518 969

Intangible assets 3,577 3,946 3,895 3,874 3,629 52

Other assets 16,858 19,208 18,001 18,021 17,957 1,099

Total assets 348,174 367,820 350,989 342,675 340,190 (7,984)

Liabilities 325,463 344,197 327,221 318,328 315,857 (9,606)

Trading portfolio 15,928 16,277 8,939 7,511 7,891 (8,037)

Financial liabilities at amortized cost 268,446 283,230 274,571 265,168 262,379 (6,067)

Deposits by credit institutions and Central Banks 51,311 57,190 47,036 47,785 41,232 (10,079)

Customer deposits 160,833 170,329 175,846 169,366 175,162 14,329

Marketable debt securities 46,624 45,706 43,587 40,333 37,938 (8,686)

Subordinated debt securities 5,940 5,604 4,083 4,065 4,809 (1,131)

Other financial liabilities 3,738 4,401 4,019 3,619 3,238 (500)

Insurance liabilities 26,511 28,164 29,533 30,813 32,028 5,517

Provisions 3,429 4,913 4,742 4,315 4,321 892

Other liabilities 11,149 11,613 9,436 10,521 9,238 (1,911)

Equity 22,711 23,623 23,768 24,347 24,333 1,622

Shareholders' equity 22,793 23,275 23,683 23,776 23,646 853

Profit attributable to the Group 230 335 408 458 503 273

Equity adjustments by valuation (82) 348 85 571 687 769

Total liabilities and equity 348,174 367,820 350,989 342,675 340,190 (7,984)

€ mil l ionDecember 31, 2012 March 31, 2013 June 30, 2013 September 30, 2013 December 31, 2013

Annual

change

23(1) Latest information available. Prepared in-house. Source: Bank of Spain (Infbal). Lending share corresponding to other resident sectors.(2) Variations calculated stripping out the impact of Banco de Valencia balance sheet items included at January 1, 2013.(3) Source: FRS Inmark, at December 2012.(4) The reclassified portfolio includes €56 million in NPLs.

Loans and advances to customers

Gross lending to customers stood at €207,231 million(-7.1% vs. 2012). The organic2 loss was -12.8%, mainlydriven by:

Widespread deleveraging process.

On-going reduction of exposure to the real-estatedeveloper sector.

Replacement of bank financing for debt issuance bylarge corporations and the public sector.

By segment, year-on-year organic growth was asfollows:

Loans to individual customers: -6.4% due todeleveraging of households. The large and growingmarket share in lending to individuals, 15.0%1

(+59bp in 2013), reflects the commitment tosupport individual customers' projects.

Loans to companies: -19.3%, driven by the declinein loans to real-estate developers mainly due tointense management of loans in this portfolio.

Loans to companies excluding real-estatedevelopers decreased, due to the economicbackdrop and replacement of bank financing fordebt issuance by large corporations and the publicsector.

CaixaBank’s position in this segment and its supportfor business endeavors is reflected in its highpenetration rate among SMEs (41.7%)3 andcompanies (43.5%)3. CaixaBank also has strongmarket shares1 in factoring and reverse factoring(17.6%) and commercial lending (13.6%).

The replacement of bank financing for debt issuanceby large corporations and the public sector largelyexplains the reduction in loans to publicadministrations (-25.3% in the year).

Stripping out the impact of the move from bankfinancing toward debt issues, the drop in grosscustomer lending was -5.6% (-11.1% organically2).

4Q13 figures marked by the deleveraging of householdsand families, as well as write-downs of real-estateassets.

In the context of the allocation of the general allowanceto cover losses in the real-estate developer loanportfolio in accordance with RDL 18/2012, CaixaBankhas revised its criteria for classification of loans to “real-estate developers”. A total of €1,707 million, mostlyfrom the non-problematic loan portfolio4, werereclassified as “non-real estate businesses”. Previouslythis amount had been classified as real-estatedevelopers given that the risk was in related activitysectors. After an extensive review, it was concludedthat the corresponding current activity is not real-estatedevelopment.

The reduction in funding to real-estate “la Caixa”subsidiaries is the result of funds secured by “la Caixa”in transactions in the institutional markets.

Breakdown of loans and advances to customers

(*) At December 31, 2013 does not include other financial assets amounting to €5,824 million, which comprises counterparty entities, assets under the asset protection

scheme, and reverse repos, on the public balance sheet under loans and advances to customers.

Focus on loans to individuals (57%)

Deleveraging of households and companies, andreduction in loans to real-estate developers

Total lending market share reaches 15.1%1 (+59bpvs. 2012)

total organic2

Loans to individuals 117,760 119,940 (1.8) 119,249 (1.2) (6.4)

Home purchases 87,508 88,832 (1.5) 87,720 (0.2)

Other 30,252 31,108 (2.8) 31,529 (4.1)0 0 0

Loans to business 79,305 84,929 (6.6) 90,651 (12.5) (19.3)

Non-real estate businesses 58,667 59,613 (1.6) 61,983 (5.3)

Real-estate developers 19,980 23,674 (15.6) 26,992 (26.0)

Real-estate "la Caixa" subsidiaries 658 1,642 (59.9) 1,676 (60.7)

Public sector 10,166 10,443 (2.7) 13,149 (22.7) (25.3)0 0 0 0.0 0.0

Total loans 207,231 215,312 (3.8) 223,049 (7.1) (12.8)

Allowance for impairment losses (14,976) (16,133) (7.2) (12,562) 19.2

Total loans and advances, net * 192,255 199,179 (3.5) 210,487 (8.7)

Memorandum items:

Total contingent liabilities 10,299 10,143 1.5 10,437 (1.3)

Sep. 30, 2013Quarterly %

change€ mill ion

Dec. 31. 2012Annual change %

Dec. 31, 2013

24(1) Latest information available. Prepared in-house. Source: Bank of Spain. Deposit market share corresponding to other resident sectors. Pensionplans, include insured pension plans.(2) Variations calculated stripping out the impact of Banco de Valencia balance sheet items at January 1, 2013.

Customer funds

Customer funds: €303,604 million (+€12,676 million,+4.4%) following the inclusion of Banco de Valencia andstrong commercial activity.

Retail funds: €259,244 million, with annual growth of€16,673 million (+6.9%). Organic growth2 of €9,308million (+3.8%), driven by:

Product diversification tailored to differentcustomer segments.

Channeling of maturities of higher-cost funds (debtsecurities and subordinated liabilities) towardtraditional savings deposits (demand and termdeposits), insurance and mutual funds.

­ +10.4% rise in liabilities under insurancecontracts. Market share of 19.9%1 in insurancesavings products.

Off-balance sheet retail funds: €55,969 million(+5.9% in the year, +4.9% organic growth2):

­ Strong increase in mutual funds. Market shareof 14.1%1.

­ Pension plans market share of 18.0%1.

Institutional lending stands at €44,360 million.Organic decrease2 (-15.4%) mainly due to maturitiesand management of issuances.

Retail funds rose by 3.0% in 4Q13:

Growth in demand deposits (+8.8%), primarily dueto commercial efforts to bring in new payroll andpension direct deposits in 2013, as well as theseasonal nature of these deposits at the year-endclose.

Sustained growth in insurance products, pensionplans and mutual funds.

Customer funds

(*) Including: €1,292 million in subordinated bonds and €10,243 million in multiname covered bonds classified in term savings at December 31, 2013.

(**) Excludes counterparties (€1,105 million at December 31, 2013), on the public balance sheet under customer deposits.

(***) Includes financial assets sold to retail customers.

+4.4% annual growth in customer funds, +6.9% inretail customer funds

Larger market share in main deposit products. Totalshare of deposits: 14.0%1

€ mil l ion

Financial liabilities - due to customers 216,804 213,752 1.4 210,132 3.2 (1.7)

Retail customer funds 168,374 163,040 3.3 158,889 6.0 1.7

Demand deposits 80,482 73,959 8.8 69,204 16.3 12.3

Term deposits 81,216 82,502 (1.6) 76,524 6.1 1.1

Debt securities (retail) 3,075 2,976 3.3 8,819 (65.1) (65.1)

Subordinated liabilities (retail) 3,601 3,603 (0.1) 4,342 (17.1) (19.4)

Reverse repurchase agreements and other accounts 4,070 3,134 29.9 2,886 41.0 38.9

Institutional issues * 44,360 47,578 (6.8) 48,357 (8.3) (15.4)

Liabilities under insurance contracts 30,831 30,012 2.7 27,930 10.4 10.4

Total on-balance sheet customer funds ** 247,635 243,764 1.6 238,062 4.0 (0.3)

Mutual funds and SICAVs 27,952 26,456 5.7 22,828 22.4 21.7

Pension plans 16,797 16,354 2.7 15,759 6.6 4.4

Other accounts *** 11,220 12,758 (12.1) 14,279 (21.4) (21.4)

Total off-balance sheet customer funds 55,969 55,568 0.7 52,866 5.9 4.9

Total customer funds 303,604 299,332 1.4 290,928 4.4 0.6

Retail funds 259,244 251,754 3.0 242,571 6.9 3.8

Wholesale funds 44,360 47,578 (6.8) 48,357 (8.3) (15.4)

Sep. 30, 2013Quarterly

change organic2Dec. 31, 2012Dec. 31, 2013

total

Annual change %

25(1) Loans financed with funds from public institutions (Instituto Oficial de Crédito and the European Investment Bank).

Balance sheet structure – Loan-to-deposits ratio (LTD)

LTD ratio of 109.9% by year-end 2013 (-18.2pp vs.2012).

LTD ratio

Reduction in commercial gap and improved LTDratio in 2013

€ mill ion

Loans and advances, net 203,615 203,740 196,745 191,815 185,037

Loans and advances, gross 223,049 228,363 220,967 215,312 207,231

Allowance for impairment losses (12,562) (16,974) (16,566) (16,133) (14,976)

Brokered loans1 (6,872) (7,649) (7,656) (7,364) (7,218)

Retail customer funds - On balance 158,889 162,697 167,902 163,040 168,374

Demand deposits 69,204 71,875 78,130 73,959 80,482

Term deposits 76,524 80,976 81,956 82,502 81,216

Debt securities (retail) 8,819 5,822 4,200 2,976 3,075

Subordinated liabilities (retail) 4,342 4,024 3,616 3,603 3,601

Loan to Deposits 128.1% 125.2% 117.2% 117.6% 109.9%

Commercial Gap (44,726) (41,043) (28,843) (28,775) (16,663)

1Q13 2Q13 3Q13 4Q134Q12

26(1) Taking into account loans + contingent liabilities.(2) Includes RDL 18/2012 (-€3,636M in 2012 and -€902M in 1Q13) and disposal of generic provisions on 1Q12 (€1,835M). Includes additionalallowances for refinanced transactions (€375M in 1H13).

12,671

17,426 17,041 16,612 15,478

Risk Management

Credit risk quality

YEAR-ON-YEAR NPL TRENDS

The NPL ratio rose by 303bp in the year.

­ +151bp due to the classification of NPLs uponapplication of new criteria for refinancedtransactions.

­ +122bp due to the deleveraging process.

­ +23bp due to the integration of Banco deValencia.

­ +7bp due to net variation in non-performingloans.

NPL TRENDS (QUARTER-ON-QUARTER)

The NPL ratio rose by +26bp due to the net effectof the deleveraging process (+41bp) partiallyoffset by reduction in NPLs (-15bp).

Individual customers NPL ratio decreased by-20bp to 5.52%.

­ NPL ratio in loans for home purchasesdecreased -13bp to 4.41%.

Stripping out the real-estate developer segment,the NPL ratio was 6.83%.

­ The NPL ratio in the real-estate developersegment was 59.39%.

REFINANCING

At December 31, 2013, refinanced loans totaled€25,276 million. Of this amount, €11,106 million (44%of the portfolio) are classified as NPLs and €3,380million (13% of the portfolio) as substandard.

Provisions associated with these transactions totaled

€5,744 million (€5,152 million for NPLs and €592

million for substandard loans).

SUBSTANDARD LOANS

On December 31, 2013, substandard loans totaled€6,093 million.

Non-performing loans (€ million)1 Coverage (€ million)1

In 4Q13, the net inflow of NPLs continued to slow itspace (-€338 million)

NPLs Provisions

Coverage ratio 63% 77% 66% 65% 61%

Coverage ratio

excluding real-

estate developers57% 84% 61% 58% 63%

Coverage ratio

including collateral145% 157% 146% 143% 140%

4Q12 1Q13 2Q13 3Q13 4Q13

NPL ratio 8.63% 9.41% 11.17% 11.40% 11.66%

NPL ratio excluding

real-estate

developers

3.98% 4.71% 6.41% 6.69% 6.83%

Cost of risk2 1.63% 2.98% 2.30% 1.95% 1.86%

4Q12 1Q13 2Q13 3Q13 4Q13

20,15022,525

25,876 25,703 25,365

27

Breakdown of NPL ratio

Non-performing assets (loans and contingent risk), additions and derecognition

(1) Banco de Valencia

€ mil l ion

Opening balance 20,348 20,150 22,525 25,876 25,703

Amounts determined to be non-performing 2,417 2,992 3,357 3,211 4,021

Impact of the reclassifying refinanced transactions 3,287

Derecognitions from non-performing exposures (2,615) (2,612) (3,293) (3,384) (4,359)

Of which written off (794) (415) (354) (361) (775)

Non-performing amounts of business integration processes 1,9951

Closing balance 20,150 22,525 25,876 25,703 25,365

4Q133Q134Q12 2Q131Q13

Loans to individuals 3.57% 3.76% 5.67% 5.72% 5.52%

Home purchases 2.80% 3.00% 4.70% 4.54% 4.41%

Other 5.72% 5.98% 8.37% 9.11% 8.73%

Loans to business 17.24% 19.08% 20.98% 21.59% 23.06%

Non-real estate businesses 5.96% 7.86% 9.41% 10.29% 10.94%

Real estate developers 44.22% 47.22% 50.59% 51.53% 59.39%

Public sector 0.74% 0.76% 1.54% 1.39% 1.84%

Total loans 8.63% 9.41% 11.17% 11.40% 11.66%

NPL ratio ex-developers 3.98% 4.71% 6.41% 6.69% 6.83%

Dec. 31, 2013Mar. 30, 2013Dec. 31, 2012 Sep. 30, 2013Jun. 30, 2013

28(1) In view of more detailed and better quality information obtained about facts and circumstances existing at the date of acquisition of Banca Cívica, fair-valuevaluation adjustments were made to that entity’s assets and liabilities. IFRS 3 Business Combinations stipulates that these changes should be maderetroactively to the acquisition date July 1, 2012. As a result, historical information on total assets, loans and credits, and associated ratios and variables hasbeen modified.

COVERAGE

Loan loss provisions totaled €15,478 million (up

€2,807 million from December 2012).

This solid level of coverage is a result of the sizeableeffort made in provisions and write-downs and theapplication of conservative criteria in the integrationof Banca Cívica and the acquisition of Banco deValencia.

The recognized value of the collateral securing thelending portfolio reduces the provisionable base forNPLs by almost one-half.

In 2Q13 the fair-value adjustments made to BancaCívica's portfolio were revised and increased by€1,000 million1, as more information becameavailable.

In 4Q13, loan loss provisions were reduced due togreater volumes of debt cancellation following thepurchase and foreclosure of real-estate assets, thereduction in provisions associated with assetswritten-off and the allocation of generic funds for thecoverage of foreclosed assets (€310 million)according RDL 18/2012.

NPL provisions

NPL specific provisions

(1) Includes impact of RDL 18/2012 (€600 million in 4Q12 and €902 million in 1Q13).

(2) Primarily transfers to real-estate asset provisions.

Conservative risk coverage policies

High NPL coverage following write-downs

€ mil l ion

Balance at December 31,2012 12,643 28 12,671

Charge to allowance1

4,028 13 4,041

Amounts used (4,421) (4,421)

Other changes and transfers (839) 7 (832)

Inclusion of Banco de Valencia 4,019 4,019

Balance at December 31, 2013 15,430 48 15,478

Specific

provision

Generic

provisionTotal

€ mi l l ion

Opening balance 12,806 12,643 17,368 16,977 16,565

Charge to specific allowance1

1,200 1,785 871 630 742Amounts used (1,629) (926) (1,024) (880) (1,591)Other changes and transfers 2 (184) (153) (238) (162) (286)

Business integration processes 450 4,019

Closing balance 12,643 17,368 16,977 16,565 15,430

4Q133Q132Q131Q134Q12

29

Loans to real-estate developers

In 2013 loans to real-estate developers werereduced by €7,012 million (-26.0%).

Strong collateral with 59% of the portfolio securedby completed buildings.

Reduction in the proportion of land and housingunder construction since 2012.

In 4Q13, exposure to real-estate development riskcontinued to decline, €3,694 million vs. September2013 (-15.6%) This includes the resegmentation ofthe loan portfolio for the amount of €1,707 million,carried out.

On December 31, 2013, generic provision for real-estate developer loans (€1,900 million inSeptember) was reassigned in accordance with RDL18/2012. This provision was primarily used to coverspecific risks in the real-estate developer loanportfolio and to cover foreclosed property assets(€310 million). As a result and after a substantialclean-up effort:

­ Specific coverage for problematic assets of thereal-estate developer loan portfolio (non-performing assets and substandard) increasedfrom 38.2% in December 2012 to 53.7% inDecember 2013.

­ The coverage ratio for foreclosed assetsavailable for sale increased to 54% (+9pp vs.December 2012).

Breakdown of loans to real-estate developers

NPLs and coverage for real-estate development risk

(1) Additionally, generic provision for the real-estate assets portfolio on application of RDL 2/2012 and RDL 18/2012 totaled at €2,248 million at December 31,2012.

Reduction in exposure to real-estate developmentsector

NPL coverage ratio: 58.5%

Annual

change

Without mortgage collateral 2,097 10.5 2,832 12.0 (735) 2,582 9.6 (485)

With mortgage collateral 17,883 89.5 20,842 88.0 (2,959) 24,410 90.4 (6,527)

Completed buildings 11,801 59.1 13,905 58.7 (2,104) 15,817 58.6 (4,016)Homes 8,619 43.1 9,586 40.5 (967) 11,337 42.0 (2,718)

Other 3,182 15.9 4,319 18.2 (1,137) 4,480 16.6 (1,298)

Buildings under construction 2,100 10.5 2,312 9.8 (212) 2,971 11.0 (871)

Homes 1,815 9.1 1,968 8.3 (153) 2,517 9.3 (702)

Other 285 1.4 344 1.5 (59) 454 1.7 (169)

Land 3,982 19.9 4,625 19.5 (643) 5,622 20.8 (1,640)Developed land 1,406 7.0 1,673 7.1 (267) 2,723 10.1 (1,317)

Other 2,576 12.9 2,952 12.5 (376) 2,899 10.7 (323)

Total 19,980 100 23,674 100 (3,694) 26,992 100 (7,012)

%Dec. 31, 2013€ mil l ion

Dec. 31, 2012 %Quarterly

% changeSep. 30, 2013%

Provisions Coverage Provisions1 Coverage

MM€ % MM€ %

Without mortgage collateral 1,564 68 1,526 93.5 1,450 294 754 43.2

With mortgage collateral 10,302 988 5,416 48.0 10,485 2,850 5,012 37.6Completed buildings 5,875 715 2,531 38.4 5,953 1,236 2,037 28.3

Homes 4,222 420 1,831 39.4 4,423 732 1,535 29.8Other 1,653 295 700 35.9 1,530 504 502 24.7

Buildings under construction 1,317 79 799 57.2 1,603 345 852 43.7Homes 1,165 76 710 57.2 1,420 308 757 43.8

Other 152 3 89 57.4 183 37 95 43.2Land 3,110 194 2,086 63.1 2,929 1,269 2,123 50.6

Developed land 1,034 82 655 58.7 1,376 799 1,068 49.1Other 2,076 112 1,431 65.4 1,553 470 1,055 52.2

Total 11,866 1,056 6,942 53.7 11,935 3,144 5,766 38.2

December 31, 2012

Non-performing Substandard€ mil l i on

December 31, 2013

Non-performing Substandard

30(1) Loan-to-Value calculated in accordance with the appraisals available at the moment of the underwriting. Updated for non-performing loans on the basis of thecriteria established in Bank of Spain Circular 4/2004.

Breakdown by type of collateral

(1) In accordance with Spanish regulations, the excess over the value of the guarantee is calculated as the difference between the gross amount of the loanand the value of the real collateral received, previously weighted as follows: 80% completed homes, primary residence, 70% rural property and completedoffices, premises and industrial buildings, 60% other completed homes, 50% other property mortgages.

(2) Additionally, the generic provision for the real-estate assets portfolio on application of RDL 2/2012 and RDL 18/2012 totaled at €2,248 million at December31, 2012.

December 31, 2013

€ mil l ion

Gross

amount

Excess over value of

collateral1

Specific

provisions

% provision

of risk

Non-performing 11,866 6,597 55.6

Mortgage 10,302 4,315 5,103 49.5

Personal 1,564 1,494 95.5

Substandard 1,056 345 32.70 0 0

Total 12,922 6,942 53.70 0 0 0

December 31, 2012

€ mil l ion

Gross

amount

Excess over value of

collateral1

Specific

provisions2

% provision

of risk

Non-performing 11,935 4,668 39.1

Mortgage 10,485 3,865 3,984 38.0

Personal 1,450 684 47.2

Substandard 3,144 1,098 34.90 0 0 0

Total 15,079 5,766 38.2

31(1) Loan-to-Value calculated in accordance with the appraisals available at the moment of the underwriting. Updated for non-performing loans on the basis of thecriteria established in Bank of Spain Circular 4/2004.

Financing for home purchases

This portfolio accounts for 42% of total grosslending with a low level NPL ratio (4.41% inDecember 2013).

Non-performing balances reduced by €171 millionin 4Q13.

Financing for home purchases

Loan-to-value breakdown on December 31, 20131

€ mil l i on LTV≤40% 40%<LTV≤60% 60%<LTV≤80% 80<LTV≤100% LTV>100% TOTAL

Gross amount 15,588 27,847 34,716 7,666 803 86,620Of which: non-performing 234 780 1,936 729 173 3,852

31 December 13

31 Dec. 12 31 Mar. 13 30 Jun. 13 30 Sep. 13 31 Dec.13

Without mortgage collateral 959 945 967 952 888

Of which: non-performing 18 15 15 13 8

With mortgage collateral 86,762 90,695 89,354 87,879 86,620

Of which: non-performing 2,441 2,730 4,227 4,019 3,853

Total 87,720 91,640 90,321 88,832 87,508

€ mil l ion

Gross amount

32(1)Difference between cancelled debt and carrying amount of net real-estate assets.

Foreclosed real-estate assets available for sale

The activity of BuildingCenter, CaixaBank’s real-estatesubsidiary, enabled the sale or rental of real-estateassets for the amount of €2,180 million in 2013,+119.1% more than in 2012.

Quality of the foreclosed real-estate assets available forsale, 62.2% of which are completed buildings, ensuresthat the properties can be easily rented or sold.

The underlying criterion guiding management ofproblematic assets is to help borrowers to meet theirobligations. When the borrower no longer appears to

be reasonably able to fulfill these obligations, themortgaged asset is acquired.

The acquisition price is calculated using the appraisalperformed by a valuation company registered on theBank of Spain official register. When the acquisitionprice is lower than the outstanding debt, the loan iswritten down to the foreclosure value.

The coverage ratio includes initial write-downs ofcancelled debt and the provisions recognizedsubsequent to the foreclosure of the properties.

In addition, on December 31, 2013, CaixaBank's rentalportfolio (registered as investment property foraccounting purposes) stood at €1,850 million net ofprovisions.

Foreclosed property assets available for sale and associated coverage

Intense commercial activity: key component inmanaging the foreclosed real-estate assets

Coverage1: 54% (+9pp in the year)

62.2% are completed buildings

Net carrying

amount Coverage1 Coverage

%

Net carrying

amount Coverage1 Coverage

%

4,466 (5,585) 55.6 3,806 (3,400) 47.2

Completed buildings 2,601 (2,210) 45.9 2,361 (1,197) 33.6

Houses 2,047 (1,756) 46.2 1,934 (955) 33.1

Other 554 (454) 45.0 427 (242) 36.2

Buildings under construction 261 (391) 60.0 191 (227) 54.3

Houses 204 (323) 61.3 163 (208) 56.1

Other 57 (68) 54.4 28 (19) 40.4

Land 1,604 (2,984) 65.0 1,254 (1,976) 61.2

Developed land 856 (1,225) 58.9 518 (741) 58.9

Other 748 (1,759) 70.2 736 (1,235) 62.7

1,234 (1,050) 46.0 1,051 (634) 37.6

469 (480) 50.6 231 (206) 47.1

6,169 (7,115) 53.6 5,088 (4,240) 45.5

€ mil l ion

Property acquired in loans to construction companies

and real estate developments

December 31, 2013 December 31, 2012

Property acquired in mortgage loans to homebuyers

Other foreclosed assets

Total

33(1) Includes €3,636 milion in assets to be contributed to the ECB facility at December 31, 2013. These assets were contributed in January 2014.(2) Excluding treasury shares.(3) See section Significant events in 2013.

Liquidity

Liquidity was up €7,670 million in 2013, thanks tothe optimization of liquid assets and the organicgeneration of balance sheet liquidity. In 4Q13, totalliquidity fell by €5,527 million, primarily due to theamortization of mortgage-backed securities held onthe balance sheet for discounting at the ECB (€9,700million), given that the gradual normalization ofwholesale markets means such a high credit facilityis no longer necessary. This effect was partiallyoffset by the generation of on-balance sheetliquidity.

CaixaBank’s issues have been well received byinternational institutional investors in 20133.

­ Three issues of €1,000 million in senior bonds(3Y, 3.5Y and 5Y).

­ One 5Y mortgage covered bonds issue for€1,000 million.

­ One Tier 2 subordinated debt issue for €750million (10Y issue, with optional repurchase atfive years).

­ Issue of bonds convertible into Repsol, S.A.shares, for €594 million (3Y).

Maturities of €8,856 million, including earlyrepayment to the FROB of public aid of €977 millionreceived by Banca Cívica prior to the merger.

Repayment of ECB deposits totaling €18,604 million,of which €6,000 million were repaid in 4Q13. Afurther repayment of €2,480 million was made inJanuary 2014, leaving the balance drawn on thefacility at €13,000 million.

On December 31, 2013, balance sheet liquidity(€29,142 million) exceeded the amount drawndown from the ECB facility (€15,480 million).

Excellent liquidity position… .... with strong financing structure Institutional activity

17.9%Group assets

100%Immediately

available

(€ million)

+7.670

Liquidity of €60,762 million (17.9% of Group assets),all immediately available

(€ million)

2013 maturities: €8,856 M2013 issues: €5,344 MTotal financing: €240,162 M

Undrawn balance ECB facility1: €31,620 M

Drawn down ECB facility: €15,480 MTotal outstanding issues2: €44,360 M

Unused

ECBdiscountfacility

17,46221,831

29,142

35,630

44,458 31,620

53,092

66,289

60,762

31/12/2012 30/09/2013 31/12/2013

18%

71%

11%

RetailFunding

WholesaleFunding

Net InterbankDeposits

8,300

6,699

7,226

2014 2015 2016

Next 3 years maturities

34

Capital management

CaixaBank's Core Capital BIS II stood at 12.9% atDecember 2013, following repayment of FROBassistance received by Banca Cívica, the integration ofBanco de Valencia and the sale of part of the GrupoFinanciero Inbursa stake.

This ratio highlights CaixaBank's ability to generatecapital, with core capital climbing 193bp in 2013.

CaixaBank's eligible equity stood at €18,754 million atDecember 2013, up €113 million on the year-ago figure(+0.6%).

Risk-weighted assets (RWA) amounted to €129,110million, a €32,090 million decrease on the December2012 figure. This decrease is being driven by thereduction in lending activity, coupled with the Group’ssuccess in optimizing capital, including the applicationof internal models to Banca Cívica portfolios. Theseeffects have been partially offset by the incorporationof requirements from Banco de Valencia. RWAscontinued to decrease due to application of the

weighting assigned to credit risk exposure in SMEs, inaccordance with Law 14/2013 of September 2013 tosupport entrepreneurial initiatives.

Total CAR was 14.5% while eligible equity exceededthe minimum regulatory requirement by 81.6%(€8,425 million).

The principal capital ratio, as defined in Circular 7/2012,stood at 12.9% at December 31, 2013, with a capitalsurplus of €5,069 million (43.6% above the minimumrequirement of 9%). As set out in RDL 14/2013, thisrequirement will lapse as from January 2014.

In late June, the transposition of Basel III into EU lawwas approved. The regulatory standards will be set outin Regulation 575/2013, entering into force in January2014. The new regulations prescribe a minimumCommon Equity Tier 1 (CET1) of 7% by the end of thetransitional period (2019). By December 2013,CaixaBank’s BIS III CET1 on a fully loaded basis (withoutapplying the transitional period) was 11.7%.

Including the transition period, CaixaBank’s CET1under BIS III criteria applicable in 2014 as set out in thenew Bank of Spain Circular in December 2013 would be11.0%. In the transition period convertible bonds arenot included in CET1. If they were included, the ratiowould be 12%.

Core Capital BIS II: 12.9%

Capital generation capacity: +193bp in 2013

Core Capital BIS III (fully loaded): 11.7%

Trends in Core Capital (Basel II)

193 bp

110 bp

69 bp 72 bp

47 bp

56 bp

11.0%

12.9%

Dec-12 Organic capitalgeneration

Banco deValencia

Sale ofInbursa

FROBPrepayment

RDL18/2012

Othernon-recurr.

Dec-13

35

Key solvency indicators

(1) Mainly includes equity and non-controlling interests.(2) Calculated as a quotient between Tier 1 Bis III phase-in and exposure, following published criteria by Basel Committee on January, 2014.

€ mil l ion

Core Capital instruments1 24,261 23,501 23,495 23,569 23,359

Deductions (6,608) (6,563) (5,952) (5,886) (6,670)0 0 0 0 0

Core Capital 17,653 16,938 17,543 17,683 16,689

TIER 1 additional instruments 90 87

Deductions (90) (87)0 0 0 0 0

TIER 1 17,653 16,938 17,543 17,683 16,6890 0 0 0 0

TIER 2 Instruments 4,020 3,940 3,865 3,827 4,404

Deductions (3,032) (3,323) (2,542) (2,591) (2,339)0 0 0 0 0TIER 2 988 617 1,323 1,236 2,0650 0 0 0 0

Eligible capital (Tier Total) 18,641 17,555 18,866 18,919 18,7540 0 0 0 0

Risk-Weighted Assets 161,200 160,218 151,052 141,425 129,1100 0 0 0 0

Surplus Equity Funding 5,745 4,738 6,782 7,605 8,425

Core Capital Ratio 11.0% 10.6% 11.6% 12.5% 12.9%0 0 0 0 0

Tier 1 Ratio 11.0% 10.6% 11.6% 12.5% 12.9%0 0 0 0 0

Tier Total Ratio 11.6% 11.0% 12.5% 13.4% 14.5%

€ mil l ion Dec. 31, 2012 Mar. 31, 2013 Jun. 30, 2013 Sep. 30, 2013 Dec. 31, 2013

EBA Core Tier 1 16,813 16,851 17,543 17,683 16,689- - - - -

EBA Core Tier 1 Ratio 10.4% 10.5% 11.6% 12.5% 12.9%

Proforma BIS III Dec. 31, 2013

CET1 Phase-in 11.0%0.0%

CET1 Fully loaded 11.7%0.0%

Leverage ratio 2 5.5%

Mar. 31, 2013 Sep. 30, 2013 Dec. 31, 2013Jun. 30, 2013Dec. 31, 2012

36

Segment information

For segment reporting purposes, CaixaBank's results areclassified into two main businesses:

The core business, banking and insurance, whichincludes all banking revenues (retail banking,corporate banking, cash management and markettransactions) and all insurance-related revenues,as well as liquidity management and ALCO, andincome from financing the equity investmentbusiness.

The equity investment business, whichencompasses dividend income and the CaixaBankGroup's share of profits from its internationalbanking and service investees, net of financingcosts.

Capital is assigned to the different business segmentsaccording to the following two-fold criterion:

based on the Group's internal economic capitalmodels, which were recalibrated in 2013essentially to take into account the inclusion ofBanca Cívica, with an increase in the proportion ofcapital assigned to the banking and insurancebusiness,

and based on criteria set out in respect ofprevailing regulatory capital regulations (takinginto account the consumption of capital by riskweighted assets and the total deductions applied).

Profit from the banking and insurance businessamounted to €325 million.

Attributable profit from equity investments, net offinancing costs, amounted to €178 million.

CaixaBank Group income statement, by business segment

2013 2012 2013 2012 2013 2012

Net interest income 4,489 4,228 6.2 (534) (356) 50.2 3,955 3,872 2.1

Dividends income and equity method 84 92 (8.8) 362 717 (49.5) 446 809 (44.9)

Net fees 1,760 1,701 3.5 1,760 1,701 3.5

Gains in financial assets and other operating income and expenses 471 355 32.3 471 355 32.3

Gross income 6,804 6,376 6.7 (172) 361 6,632 6,737 (1.6)

Recurrent operating expenses (3,944) (3,515) 12.2 (3) (3) (3,947) (3,518) 12.2

Extraordinary expenses (839) (48) (839) (48)

Pre-impairment income 2,021 2,813 (28.1) (175) 358 1,846 3,171 (41.8)

Pre-impairment income stripping out extraordinary expenses 2,860 2,861 (0.0) (175) 358 2,685 3,219 (16.6)

Impairment losses (4,329) (3,942) 9.8 (4,329) (3,942) 9.8

Gains/losses on disposal of assets and others 1,583 709 123.1 187 1,770 709 149.7

Pre-tax income (725) (420) 12 358 (96.9) (713) (62)

Income tax 1,042 189 166 102 62.4 1,208 291

317 (231) 178 460 (61.5) 495 229 116.6

Minority interest (8) (1) (8) (1)

325 (230) 178 460 (61.5) 503 230 118.9

Average equity (12 months) 19,609 15,459 26.8 3,801 6,625 (42.6) 23,410 22,084 6.0

ROE (12 months) 1.7% (1.5%) 3.2 4.7% 7.0% (2.3) 2.1% 1.0% 1.1

231 (208) 272 438 (37.7) 503 230 118.9

Average equity (12 months) 17,786 15,857 12.2 5,624 6,227 (9.7) 23,410 22,084 6.0

ROE (12 months) 1.3% (1.3%) 2.6 4.9% 7.0% (2.1) 2.1% 1.0% 1.1

Profit for the period

Profit attributable to the Group

Profit attributable to the Group

Memorandum items: Distribution of equity based on the regulatory capital of each business

Total CaixaBank GroupBanking & insurance Investments

%

Change

%

Change

January-DecemberJanuary-December January-December %

Change€ mill ion

(1) Index created in-house with peers’ daily share prices weighted by market capitalization (BankiaSantander).

CaixaBank shares

Share price performance

In 2013, confidence was restored to the global financialmarkets on the back of macroeconomic data whiindicating an incipient gradual economic recovery.Against this backdrop, stock markets generally closedthe year with gains. The Ibex 35 rose 21.4% while theEURO STOXX 50 climbed 17.9%.

CaixaBank's shares performed extremely well in 2013,gaining 43.6% to close the year atCaixaBank's shares performed significantly better thanthe average of Spanish financial entitiesduring the period, and the STOXX Europe Banks sectorindex, which gained 19.0%.

CaixaBank's excellent performance during the secondhalf of the year stands out (+60.4%average figure for Spanish financial entitiesand other reference indices such as the Ibex 35(+27.7%), EURO STOXX 50 (+19.5%) andEurope Banks (+21.0%).

Positive performance by CaixaBank shares in 2013(+43.6%)

CaixaBank shares vs. the main Spanish andEuropean indices in 2013

CaixaBank Ibex35 Eurostoxx5043.6% 21.4% 17.9%

Dec31, 2012 Feb 28, 2013 Apr 30, 2013 Jun 30, 2013 Aug 31, 2013 Oct 31, 2013 Dec 31, 2013

house with peers’ daily share prices weighted by market capitalization (Bankia, Bankinter, BBVA, Popular, Sabadell and

In 2013, confidence was restored to the global financialmarkets on the back of macroeconomic data which are

gradual economic recovery.Against this backdrop, stock markets generally closed

The Ibex 35 rose 21.4% while the

CaixaBank's shares performed extremely well in 2013,43.6% to close the year at €3.788 per share.

CaixaBank's shares performed significantly better thanthe average of Spanish financial entities1, up 24.7%during the period, and the STOXX Europe Banks sector

performance during the secondhalf of the year stands out (+60.4%), above theaverage figure for Spanish financial entities1 (45.2%)and other reference indices such as the Ibex 35(+27.7%), EURO STOXX 50 (+19.5%) and the STOXX

Shareholder remuneration

The CaixaBank Optional Scrip Dividend program entailsremunerating shareholders through a bonus issue.Under the program, shareholders can choose toreceive newly-issued bonus shares, receive cash byselling their subscription rights on the market, orreceive cash by selling their rights to CaixaBank at aprice to be determined by the latter. Shareholders mayalso choose to combine these three options in anyway.

According to the statement issued on July 25, 2013,CaixaBank maintains its intended payout ofshare, through quarterly payments, using this program.

On November 21, 2013, CaixaBank's Board of Directorsapproved a fourth-quarter 2013 payout ofshare through the Optional Scrip Dividend program,which was paid on December 13, 2013.

Shareholder remuneration highlights for the past 12months are as follows:

In the latest Optional Scrip Dividendbonus shares had a take-up of 93.19the confidence shareholders place in the

CaixaBank shares in 2013 CaixaBank maintains its objective of remuneratingshareholders for a total annual amount ofshare

CaixaBank shares vs. the main Spanish and

Optional Scrip Dividend 0.05

Optional Scrip Dividend 0.05

Opti ona l Scri p Divi dend 0.05

Opti ona l Scri p Divi dend 0.06

(1) Listing date fo r bonus suscription rights.

(2) Listing date fo r rights sold to CaixaBank.

Concept €/share Approval

Eurostoxx European Banks19.0%

30, 2013 Jun 30, 2013 Aug 31, 2013 Oct 31, 2013 Dec 31, 2013

37, Bankinter, BBVA, Popular, Sabadell and

Shareholder remuneration

The CaixaBank Optional Scrip Dividend program entailsremunerating shareholders through a bonus issue.Under the program, shareholders can choose to

issued bonus shares, receive cash byion rights on the market, or

receive cash by selling their rights to CaixaBank at aprice to be determined by the latter. Shareholders mayalso choose to combine these three options in any

According to the statement issued on July 25, 2013,tains its intended payout of €0.20 per

, through quarterly payments, using this program.

On November 21, 2013, CaixaBank's Board of Directorsquarter 2013 payout of €0.05 per

share through the Optional Scrip Dividend program,as paid on December 13, 2013.

Shareholder remuneration highlights for the past 12

In the latest Optional Scrip Dividend program, theup of 93.19%, demonstrating

the confidence shareholders place in the Entity.

CaixaBank maintains its objective of remuneratingshareholders for a total annual amount of €0.20 per

25-Apr-13 26-Nov-13 13-Dec-13

25-Apr-13 1-Oct-13 18-Oct-13

25-Apr-13 30-Jul-13 16-Aug-13

26-Jun-12 12-Mar-13 2-Apr-13

Approval date Listing date(1)

Payment date(2)

38

CaixaBank share price indicators

(1) Number of shares excluding Treasury shares.

(2) At close of trading session.

(3) Includes the weighted number of shares to be issued on the total conversion of the mandatorily convertible bonds and exchangeable bonds intoCaixaBank shares, as well as the deduction of the average number of treasury shares in the period.

(4) The number of shares includes the total shares to be issued on conversion of all mandatorily convertibles and exchangeable bonds into CaixaBank shares.Treasury shares at December 31, 2013, have been deducted.

(5) Calculated by dividing the estimated yield for 2013 (€0.20 /share) by the closing price at the end of the period (€3.788/share).

Market capitalization (€M) 19,045

Number of outstanding shares1

5,025,419,473

Share price (€/share)

Share price at the beginning of the period 2.637

Share price at closing December 31, 2013 3.788

Maximum price2

3.878

Minimum price2

2.347

Trading volume (number of shares, excluding special transactions)

Maximum daily trading volume 107,686,974

Minimum daily trading volume 1,212,466

Average daily trading volume 8,199,297

Stock market ratios

Net Profit (€M) (12 months) 503

Average number of outstanding shares - fully di luted3

5,416,010,258

Net income attributable per Share (EPS) (€/share) 0.09

Equity (€M) 24,333

Number of outstanding shares at December 31, 2013 - fully diluted4

5,498,273,512

Carrying amount per share (€/share) - fully diluted 4.43

PER 40.76

P/BV (Market value/ book value) 0.86

Dividend Yield5

5.3%

Key performance indicators for the CaixaBank' share at December 31, 2013

39

Significant events in 2013

Merger by absorption of Banco de Valencia

Once all relevant authorizations and approvals hadbeen secured, on July 19, 2013, the merger byabsorption of Banco de Valencia into CaixaBank wasformally placed on file at the Barcelona Companies'Registry. At that time, Banco de Valencia was wound upwithout liquidation and all its assets and liabilities weretransferred to CaixaBank.

The joint merger project was approved by the Boards ofDirectors of CaixaBank and Banco de Valencia on April4, 2013 and at the Banco de Valencia GeneralShareholders' Meeting of June 12, 2013.

The swap ratio was set at one CaixaBank share for every479 Banco de Valencia shares. Given that CaixaBankdrew from its treasury shares in order to carry out theswap, total capital was not increased.

The effective date of acquisition of control foraccounting purposes was set at January 1, 2013.

At the date the merger was filed with the Companies'Registry, CaixaBank held a 98.9% stake in Banco deValencia. This interest had been acquired from theFROB on February 28, 2013, for €1.

Prior to the formal transfer of Banco de Valencia sharesto CaixaBank, and in accordance with the terms of thesale and purchase agreement, in December 2012 theFROB subscribed a capital increase of €4,500 million inBanco de Valencia. Also in December 2012, Banco deValencia moved certain assets to the SAREB, with a netbook value of €1,894 million.

The acquisition by CaixaBank entails an asset protectionscheme (APS) whereby the FROB will assume, over a 10-year period, 72.5% of any losses incurred in Banco de

Valencia's SME/self-employed professionals loanportfolio and in its contingent risks (guarantees), onceany existing provisions covering these assets have beenapplied.

The terms of the acquisition also include detailedguidelines for actively managing hybrid instruments andsubordinated debt issued by Banco de Valencia. Inaccordance with the Memorandum of Understandingsigned in July 2012, the FROB implemented burden-sharing mechanisms between ordinary shareholdersand holders of subordinated securities and the publicsector. Consequently, on February 11, 2013, theoutstanding balance of Banco de Valencia subordinatedbonds and preference shares was repurchased. Therepurchase price was applied to the subscription ofBanco de Valencia shares or convertible bonds.

On April 4, 2013, CaixaBank offered to repurchase allsubordinated bonds mandatorilyconvertible/exchangeable into Banco de Valenciashares, with a take-up of 97.7%.

Valuation of Banco de Valencia's assets and liabilities

In conjunction with the acquisition of Banco deValencia, fair value adjustments were made against thatentity's assets and liabilities at December 31, 2012.

Following recognition of these adjustments againstBanco de Valencia's equity, negative goodwill of €2,289million net, was generated in respect of the acquisitionprice.

The definitive treatment of the negative goodwillaccording to the double taxation avoidance principle.

40

Transactions on business and investees

Acquisition of Servihabitat Gestión Inmobiliaria and saleof the real estate management business to a newcompany owned by the TPG Fund (51%) and CaixaBank(49%)

On September 26, 2013, the Board of Directorsapproved the following related transactions:

1. CaixaBank's purchase of 100% of the shares ofServihabitat Gestión Inmobiliaria, SLU (hereinafterServihabitat) for €98 million. The seller of theshareholding is Servihabitat XXI, SAU (“SVH XXI”), asubsidiary of Criteria CaixaHolding, SAU, which is in turna subsidiary of “la Caixa”, CaixaBank's parent.

Servihabitat provides real estate services (acquisitionmanagement, development, asset management andmarketing) for third parties, holding no real-estateassets on its own balance sheet. It primarily managesproperty assets owned by CaixaBank and SVH XXI(owner "la Caixa" foreclosed assets until February2011).

As a related-party transaction, the procedure set out inthe Relations Protocol between “la Caixa” andCaixaBank has been followed. The transaction price wasvalued by independent financial experts.

2. Sale of the Servihabitat business to a newly createdcompany where 51% of the equity is owned by the TPGfund, and 49% by CaixaBank, for an initial price of €310million and a variable price which may rise by €60million (final price €370 million) or fall by €60 million(final price €250 million), to be set depending on thevolume of real estate assets owned by CaixaBank thatare managed by the acquiring company between 2014and 2017.

As part of this transaction, the company owned by TPGand CaixaBank will carry out the exclusive managementover a period of 10 years of the real estate assetsowned by SVH XXI, CaixaBank and miscellaneous groupsubsidiaries.

The reason behind the sequence of these twotransactions, i.e., the purchase of Servihabitat byCaixaBank from a “la Caixa” subsidiary and CaixaBank'ssubsequent sale of the business to the buyer and thedifferent considerations paid for both transactions (€98million and €310 million with a variable portion) lies inthat CaixaBank is the source of the main economicvalue of the real estate asset management business,resulting from the significant volume of CaixaBankassets currently under management, the potential totransform part of its mortgage portfolio into real estateassets which will be managed by the acquiring company

over the period stipulated, and support from CaixaBankin developing and expanding the business purchased.

The transaction was completed on October 31, 2013,after approval from the EU competition authorities hadbeen obtained.

CaixaBank generated consolidated gross gains of €255million on the deal.

Agreement between CaixaBank and Mutua Madrileñafor the acquisition of the non-life insurance business

On December 13, 2013, having obtained thecorresponding regulatory approval, the preliminaryagreement made between CaixaBank and MutuaMadrileña on July 25, 2013 was concluded. Under thisagreement, SegurCaixa Adeslas, S.A de Seguros yReaseguros acquires CaixaBank, S.A's non-life insurancebusiness deriving from Banca Cívica, S.A and Banco deValencia S.A.

The transaction price was €240 million, generating aconsolidated capital gain of €79 million.

Sale of Grupo Financiero Inbursa (GFI) shares

On June 7, 2013, CaixaBank sold 3.7% of GFI (250million shares) to Inmobiliaria Carso, S.A, for €387million (26 pesos per share).

Subsequently, on June 25, 2013, CaixaBank completedits placement of shares representing 6.4% of GFI, at aprice of 26 pesos per share (€654 million).

At December 31, 2013, following the aforementioned

sales and the exercise of the green shoe option (0.89%)

by the underwriters, CaixaBank's stake in GFI stood at

9.01%.

These transactions produced a net capital gain of €67million for CaixaBank.

CaixaBank has reaffirmed its commitment to GFI and toits main shareholders, with which it signed a newagreement governing GFI shareholder relations.

Sale of the stake in Bolsas y Mercados Españoles

On January 16, 2014, CaixaBank carried out anaccelerated bookbuild of 4,189,139 shares in Bolsas yMercados Españoles, Sociedad Holding de Mercados ySistemas Financieros, S.A. (“BME”), representingapproximately 5.01% of that company's share capitaland CaixaBank's entire holding in BME. All shares wereplaced with institutional and/or qualified investors.

The placement amounted to €124 million, generatingconsolidated gross gains of €47 million.

41

Wholesale market issues

Successful placement of bonds exchangeable for Repsolshares

On November 12, 2013, a €594.3 million issue of bondsexchangeable for Repsol shares was successfully placedamong qualified and institutional investors.

The 3Y bonds were issued at par, with a nominal valueof €100,000, bearing a nominal annual fixed interestrate of 4.5% payable at the end of each year.

The minimum swap price for each Repsol share was setat €18.25 and the maximum price at €22.8125.

The bonds may be exchanged for ordinary Repsolshares accounting for a maximum 2.5% of its sharecapital. However, CaixaBank may opt to deliver thecorresponding number of its own shares to Repsol,cash, or a combination of both.

The transaction forms part of CaixaBank's strategy tooptimize its capital base in the new regulatoryenvironment.

On December 31, 2013, CaixaBank holds a 12% stake inRepsol, with all the corresponding voting rights. Thestake is accounted for using the equity method.Following the exchange of the bonds, this stake coulddecrease by a maximum of 2.5% (unless CaixaBankchooses the cash payment option).

€750 million subordinated bond issue

On October 29, 2013, CaixaBank successfullycompleted a ten-year subordinated bond issue for€750 million, with demand for over €3,400 million.

The issue price was 395 basis points over the mid-swap, a benchmark for this type of issue. Thecoupon was 5%.

The transaction will diversify and strengthen theGroup's capital structure, specifically Tier 2 capital.

€3,000 million senior bond issue

On January 9, 2013, CaixaBank successfullycompleted a three-year senior bond issue in thecapital markets, for €1,000 million, with demand forover €5,000 million.

The issue price was 285 basis points over the mid-swap, a benchmark for this type of issue. Thecoupon was set at 3.25%, and the cost of the issuereflected a spread of 25bp over that of three-yearSpanish Treasury bonds.

International investors, primarily from France, theUK and Germany, took up 80% of the issue.

On April 30, 2013, CaixaBank completed a €1,000million five-year senior bond issue, with demand formore than €2,500 million.

The issue price was set at 245 basis points over themid-swap. The coupon was 3,125%, and the issuecost meant that CaixaBank brought in financing at24bp under that of five-year Spanish treasurybonds.

On October 7, 2013, CaixaBank successfullycompleted a three-year senior bond issue in thecapital markets, for €1,000 million, with demand forover €2,800 million.

The issue price was 170 basis points over the mid-swap. The coupon was set at 2.5%, and the cost ofthe issue reflected a spread of 18.5bp over that ofthree-year Spanish treasury bonds.

€1,000 million mortgage covered bond issue

On March 12, 2013, the Bank placed a five-yearmortgage-covered bond issue for €1,000 million.The favorable response among institutionalinvestors (79% from outside Spain) resulted indemand for more than €2,700 million.

The issue price was set at 210 basis points over themid-swap. The coupon was set at 3%, and the issuecost meant that CaixaBank brought in financing at42bp under that of five-year Spanish Treasurybonds.

Combined placement of CaixaBank shares by “la Caixa”and issue of bonds exchangeable for CaixaBank sharesfor a total of €1,650 million

On November 14, 2013, “la Caixa” reported thefollowing placement among institutional and/orqualified investors: (1) the placement of CaixaBankshares owned by “la Caixa” and (2) an issue of bondsexchangeable for CaixaBank shares.

Given the strong demand for the issue (€4,500 million),the volume of the combined transaction was higherthan originally expected, at €1,650 million.

The share placement totaled approximately €900million, with a sale price of €3.50 per share.

257,142,857 CaixaBank shares were included in theplacement, accounting for 5.26% of its share capital.

42

The final price of the bond issue exchangeable forCaixaBank shares was €750 million. The 4Y bonds wereissued at par, bearing an annual fixed interest of 1%payable at the end of every six month period.

The price of the CaixaBank shares included in theexchange was set at €4.55. Assuming the exchange ofthe bonds, this would imply 164,835,164 shares (3.37%of share capital).

At December 31, 2013 “la Caixa” held a 64.4% interestin CaixaBank which would decrease to 55.9% includingthe conversion of mandatorily convertible bondsoutstanding and the exchange of bonds issued by “laCaixa.”

Other significant events

Early repayment of FROB assistance to Banca Cívica

On April 8, 2013, the aid received by Banca Cívica fromthe FROB in the form of preference share subscriptionwas repaid in advance of the maturity date, as resolvedby CaixaBank's Board of Directors on March 7, 2013.

The FROB had subscribed €977 million in preferenceshares issued by Banca Cívica on February 11, 2011.With the purchase and subsequent merger byabsorption of Banca Cívica into CaixaBank, the FROB'spreference shares became part of the entity's top-tierequity.

According to the terms associated with this public aid,preference shares must be redeemed within a period offive years or converted into ordinary shares of thebeneficiary entity.

Mandatorily convertible and/or exchangeablesubordinated bonds issued by Banco de Valencia inFebruary 2013

On November 21, 2013, the reference price for theCaixaBank shares used in the conversion was reducedfrom €4.79 per share to €4.72 per share, pursuant tothe anti-dilution mechanism set out in the issueprospectus.

Series I/2011 mandatorily convertible subordinatedbonds (Criteria CaixaCorp capital increase)

On December 15, 2013, the voluntary conversionperiod opened, during which time 1,728 conversionrequests were received, corresponding to 93,816bonds.

The reference price for the CaixaBank shares used inthe conversion was adjusted from €5.03 per share to€4.97 per share on November 21, 2013, pursuant tothe anti-dilution mechanism set out in the issue

prospectus. As a result, 943,035 new shares wereissued, settling any share fractions through cashpayments.

The Board of Directors also announced payment ofbond coupons for 4Q13 (7% annual nominal over thenominal value of the bonds).

Following the buyback on December 30, 2012, theoutstanding balance of the issue is €743,633,600.

On March 8, 2013, CaixaBank announced that theGeneral Bondholders' Assembly had resolved tomodify certain terms and conditions of series I/2011mandatorily convertible subordinated bonds,primarily to bring these conditions into line with theprevailing regulatory framework governing capitaladequacy and solvency, as set out in Bank of SpainCircular 7/2012 of November 30.

In addition, the following modifications were made:

­ Voluntary conversion, at the discretion of thebondholders, was provided for at December 30,2013, June 30, 2014 and December 30, 2014.

­ Mandatory conversion, at the discretion ofCaixaBank, was provided for at December 30,2013, June 30, 2014 and December 30, 2014.

­ The final maturity of the bonds was extended toJune 30, 2015.

On April 7, 2013, a voluntary conversion period wasopened, during which the Bank received 639requests for conversion corresponding to 33,512bonds. Based on the conversion price (€5.03), thisequals a total of 332,798 CaixaBank shares.

43

Series I/2012 mandatorily convertible subordinatedbonds

On December 13, 2013, the voluntary conversionperiod opened, during which time 1,326 conversionrequests were received, corresponding to 2,568,999bonds.

The reference price for the CaixaBank shares used inthe conversion was adjusted from €3.70 per share to€3.65 per share on November 21, 2013, pursuant tothe anti-dilution mechanism set out in the issueprospectus. As a result, 70,382,857 new shares wereissued, settling any share fractions through cashpayments.

The Board of Directors also announced payment ofbond coupons for 4Q13 (7% annual nominal over thenominal value of the bonds).

Following the cancellation on December 30, 2012,the outstanding balance of the issue is€1,179,588,200.

On June 14, 2013, the voluntary conversion and/orexchange period was opened for these bonds.CaixaBank's reference share price for the conversionand/or swap was set at €3.70 per share.

The Board of Directors also announced payment ofbond coupons for 2Q13 (7% annual nominal over thenominal value of the bonds).

During the voluntary conversion and/or exchangeperiod, the Bank received 304 requests forconversion and/or exchange in reference to 17,097bonds, corresponding to 483,841 CaixaBank shares.

These requests were met through the delivery ofCaixaBank treasury shares.

Mandatory conversion of all series C/2012 mandatorilyconvertible subordinated bonds (issued by Banca Cívicain June 2012) into newly-issued CaixaBank shares orCaixaBank treasury shares

The conversion and/or exchange into CaixaBank shareswas approved by the Board of Directors on May 30,2013.

The CaixaBank reference share price for the conversionand/or exchange was set at €2.518 per share.CaixaBank issued 92,161,318 new shares and delivered25 million treasury shares, settling any share fractionsthrough cash payments.

Mandatory conversion of all series B/2012 mandatorilyconvertible subordinated bonds (issued by Banca Cívicain May 2012) into newly-issued CaixaBank shares orCaixaBank treasury shares

On April 10, 2013, CaixaBank filed with the CompaniesRegistry the mandatory conversion and exchange of allseries B/2012 mandatorily convertible subordinatedbonds.

The CaixaBank reference share price for the conversionand/or exchange was set at €2.778.

Accordingly, CaixaBank issued 71 million new sharesand delivered 39 million treasury shares, settling anyshare fractions through cash payments.

44(1)Total stake in BME was sold on January 16, 2014.(2) A breakdown of the carrying amount of banking investees is provided on the following page.

Appendices

Investment portfolio

CaixaBank´s investment portfolio at December 31, 2013, is as follows:

Telefónica

RepsolYPF

BME1

LIS

TE

D-S

ER

VIC

ES

5.4%

12.0%

5.0%

100%

100%

100%

100%

100%

49.0%

100%

100%

49.0%

100%

SP

EC

IAL

IZE

DF

INA

NC

IAL

SE

RV

ICE

S

Finconsum

Credifimo

InverCaixa

GestiCaixa

Nuevo Micro Bank

Self Trade Bank

CaixaCard

CaixaRenting

Comercia GlobalPayments

CaixaBank ElectronicMoney (EDE)

46.2%

20.7%

9.0%

16.5%

9.1%

INT

ER

NA

TIO

NA

LB

AN

KIN

G2

Banco BPI

Boursorama

GF Inbursa

BEA

Erste Group Bank

100% VidaCaixa INS

UR

AN

CE

100%

49%

12.4%

100%

100%

100%

100%

Building center

Servihabitat Serv.Inmob.

SAREB

SILK Aplicaciones

e-la Caixa

GDS Cusa

Caixa EmprendedorXXI

RE

AL

ES

TA

TE

AN

DO

TH

ER

SE

RV

ICE

S

AgenCaixa

SegurCaixaAdeslas

100%

49.9%

45

Banking investees

Consolidated carrying amount of banking investees and carrying amount per share on December 31, 2013:

(1) Consolidated carrying amount of equity of the different entities, attributable to the CaixaBank Group and net of write-downs.(2) Goodwill, net of write-downs.

Ratings

The CaixaBank Group's ratings at December 31, 2013, are as follows:

Agency Long-Term Short-Term Outlook

Standard&Poor's BBB-

Moody's Baa3

Fitch

A-3 Stable

P-3 Negative

BBB F2 Negative

DBRS A (low) R-1 (low) Negative

GF Inbursa 9,01 778 295 1,30

The Bank of East Asia 16,51 1.447 459 3,83

Erste Group Bank 9,12 976 24,89

Banco BPI 46,22 865 1,35

Boursorama 20,68 178 66 9,78

4.244 820

Carrying

amount1

€ mil l ion

%

Participation

Carrying amount per

share

Of which:

Goodwill2

46

Disclaimer

This presentation of results is exclusively forinformation purposes and does not aim to providefinancial advice or to offer any type of financial serviceor product. In particular, this information should not betaken as a guarantee of future results.

This report features data supplied by third partiesgenerally considered to be reliable informationsources. However, the accuracy of the data has notbeen verified. This report features estimates at thedate of preparation that refer to a number of issuesaffecting CaixaBank (hereinafter, the Company).Specifically, the financial information regardinginvestees has been prepared primarily on the bases ofestimates made by the Company. None of thedirectors, executives or employees of CaixaBank areobliged, either explicitly or implicitly, to ensure thatthese contents are accurate or complete, nor to keepthem updated or correct them in the event anydeficiencies, errors or omissions are detected.Moreover, in reproducing these contents in anymedium, CaixaBank may introduce any changes itdeems suitable and may partially or completely omitany portions of this document. CaixaBank assumesno liability for any discrepancies with this version. Thecontents of this disclaimer should be taken intoaccount by any persons or entities that may have totake decisions or prepare or disseminate opinionsrelating to securities issued by CaixaBank and, inparticular, by the analysts and investors handling thisdocument. All such parties are urged to consult the

public documentation and information CaixaBanksubmits to the Spanish securities market regulator(Comisión Nacional del Mercado de Valores, CNMV).This document contains unaudited financialinformation.

This document has not been filed with the CNMV forapproval or registration. In any event, its contents areregulated by the Spanish law applicable at time ofwriting. This report is not addressed to any person orlegal entity located in any other jurisdiction.Consequently, it may not necessarily comply with theprevailing standards or legal requisites of otherjurisdictions.

Without prejudice to applicable legal requirements orto any other limitations imposed by the CaixaBankGroup permission to use the contents of thispresentation or the signs, trademarks and logos itcontains is expressly denied. This prohibition extendsto any reproduction, distribution, transmission to thirdparties, public communication or conversion, in anymedium, for commercial purposes, without the priorexpress consent of the respective proprietary titleholders. Any failure to observe this restriction mayconstitute a legal infraction sanctionable underprevailing legislation.

The financial information relating to investees is basedmainly on estimates.