Results of the stakeholder...

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Evaluation of the implementation of Regulation (EC) No 881/2004 of 29 April 2004 establishing the European Railway Agency Results of the stakeholder analysis ERA Evaluation – Public Seminar Friday, 10 th December 2010 Steer Davies Gleave 28-32 Upper Ground London, SE1 9PD +44 (0)20 7919 8500 www.steerdaviesgleave.com Public seminar

Transcript of Results of the stakeholder...

Page 1: Results of the stakeholder analysisec.europa.eu/transport/sites/transport/files/modes/rail/...Evaluation of the implementation of Regulation (EC) No 881/2004 of 29 April 2004 establishing

Evaluation of the implementation of Regulation (EC) No 881/2004 of 29

April 2004 establishing the European Railway Agency

Results of the stakeholder analysis

ERA Evaluation – Public Seminar

Friday, 10th December 2010

Steer Davies Gleave

28-32 Upper Ground

London, SE1 9PD

+44 (0)20 7919 8500

www.steerdaviesgleave.com

Results of the stakeholder analysis

Public seminar

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Programme

Session 1:

Ι Introduction and Methodology

Ι Presentation of findings relating to the impact of the Regulation

Ι Discussion

Session 2:

Ι Presentation of findings relating to the effectiveness of the Agency

ERA Evaluation – Public Seminar 2

Ι Presentation of findings relating to the effectiveness of the Agency

Ι Discussion

Session 3:

Ι Presentation of findings on the future role of the Agency

Ι Next steps

Ι Discussion

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Introduction and methodology

ERA Evaluation – Public Seminar 3

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Introduction

Ι SDG has been commissioned to assist the Commission with evaluation of the European

Rail Agency as required by Article 43 of the Regulation 881/2004 and as amended by

Regulation 1335/2008. A draft interim report has recently been prepared.

Ι The purpose of the study is to review:

Ι the implementation of the Regulation

Ι the effectiveness of the Agency

Ι potential new roles for the Agency

Ι This presentation summarises findings from the stakeholders consultation:

ERA Evaluation – Public Seminar 4

Ι This presentation summarises findings from the stakeholders consultation:

Ι Web based survey

Ι Follow-up interviews

Ι The aim of the presentation is to provide an overview of the evidence from

stakeholders that will inform the evaluation. This will be supplemented by further

analysis including benchmarking with comparator agencies and which is excluded from

the presentation.

Ι Also outside of the scope of the presentation are any conclusions on the way forward.

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Methodology: Overview

Ι Evidence for this study has been drawn from:

Ι Stakeholder survey

Ι Interviews with the stakeholders

Ι Interviews with the Agency

Ι Desktop analysis of published information

The subject of

today’s seminar

ERA Evaluation – Public Seminar 5

Ι Benchmarking of comparator Agencies

Ι Independent analysis

Ι The approach to the stakeholders consultation was discussed and agreed with the

Commission at the beginning of the study.

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Methodology: Stakeholder consultation – Online Surveys (1)

Ι Developed by Steer Davies Gleave in consultation with the Commission.

Ι 1,269 survey invitations sent (contact details received from the Agency).

Ι Received 260 completed responses (those that clicked on the finish button).

Ι Achieved a 20% response rate, but some surveys were completed collectively on

ERA Evaluation – Public Seminar 6

Ι Achieved a 20% response rate, but some surveys were completed collectively on

behalf of associations.

Ι Received additional responses in the form of position papers and written submissions

from a number of parties.

Ι We believe that this represents a good level of response for a survey of this nature.

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Methodology: Stakeholder consultation – Online Surveys (2)

Railway

Undertaking

5%

Supplier of Rail

Equipment and

Systems

14%

Infrastructure

Manager

12%Association

Representative

Administrative

Board Member

3%

National

Investigation Body

8%

Notified Body

4%Other

9%Breakdown of respondents

ERA Evaluation – Public Seminar 7

12%

National Safety

Authority

32%Member State

Representative

3%

Representative

8%

Representative bodies: Article 3(2) of 881/2004

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Methodology: (1) Stakeholder consultation and interviews

(2) Agency visits and interviews

Ι Following the online survey we conducted interviews with Stakeholder

representatives involved in the activities of the Agency:

Ι 8 of the 10 Representative Bodies

Ι 2 NSAs

Ι 3 NIBs

Ι 3 members of the Administrative Board

Ι A member of NBRail

Ι

ERA Evaluation – Public Seminar 8

Ι A member of one of the Representative Bodies

Ι To help our understanding of the functioning of the Agency and related issues we also

visited the Agency on three occasions and interviewed:

Ι The Executive Director

Ι All Heads of Units

Ι 12 other members of staff

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Findings relating to the impact of the Regulation

ERA Evaluation – Public Seminar 9

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To what extent has the Agency fulfilled its objectives? - Overview

Established a common approach to railway

safety

Established effective systems of registration and

exchange of information

Progressed the development of ERTMS

ERA Evaluation – Public Seminar 10

Ι Consensus that the objectives have been at least partially fulfilled

0% 25% 50% 75% 100%

Achieved an optimal level of technical

harmonisation in the interoperability field

Percentage of respondents

Completely Partially Not at all

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Objective: Progressed development of ERTMS

Infrastructure Manager

Supplier of equipment or systems

Representative Body

National Safety Authority

Other and unspecified

Railway Undertaking

National Investigation Body

ERA Evaluation – Public Seminar 11

Ι Less than 70% responded. Surveys generally positive.

Ι Interview responses consistent with the survey

0% 25% 50% 75% 100%

Administrative Board member

Notified Body

Member State representative

Percentage of respondents

Completely Partially Not at all

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Objective: – Effective system of registration /exchange of information

Other and unspecified

Representative Body

National Investigation Body

Railway Undertaking

Member State representative

Supplier of equipment or systems

Infrastructure Manager

ERA Evaluation – Public Seminar 12

Ι ERA has made substantial progress

Ι But registers still lacking in content and information

0% 25% 50% 75% 100%

Notified Body

Administrative Board member

National Safety Authority

Percentage of respondents

Completely Partially Not at all

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Objective: Establish a common approach to safety

Member State representative

National Safety Authority

Notified Body

Representative Body

Infrastructure Manager

Railway Undertaking

Other and unspecified

Supplier of equipment or systems

ERA Evaluation – Public Seminar 13

Ι General consensus with approach

Ι ERA acted appropriately in the aftermath of the Viareggio accident

0% 25% 50% 75% 100%

Administrative Board member

National Investigation Body

Member State representative

Percentage of respondents

Completely Partially Not at all

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Objective: – Define an optimum level of technical harmonisation

Supplier of equipment or systems

Notified Body

Infrastructure Manager

National Safety Authority

Railway Undertaking

Representative Body

Other and unspecified

National Investigation Body

ERA Evaluation – Public Seminar 14

Ι Comments varied on this subject

Ι Some observed differences between Agency and Stakeholder views on the right approach

Ι Also concern about the inclusion of EN standards within TSIs

0% 25% 50% 75% 100%

Member State representative

Administrative Board member

Supplier of equipment or systems

Percentage of respondents

Completely Partially Not at all

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Quality rating of Agency outputs: Recommendations

Infrastructure Manager

National Investigation Body

Supplier of equipment or systems

Administrative Board member

Member State representative

National Safety Authority

Other and unspecified

Railway Undertaking

ERA Evaluation – Public Seminar 15

Total response rate: 87%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Notified Body

Representative Body

���� LOW - Quality of outputs - HIGH ����

High Quality NeutralVery High Quality Low Quality Very Low Quality

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Quality rating of Agency outputs: Technical Opinions

National Investigation Body

Infrastructure Manager

Supplier of equipment or systems

Notified Body

Other and unspecified

National Safety Authority

Member State representative

Railway Undertaking

ERA Evaluation – Public Seminar 16

Total response rate: 87%

Ι Survey generally positive

Ι Substantial concerns in the interviews about the quality of the outputs

Ι Notably the driving force of the outputs

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Representative Body

Administrative Board member

���� LOW - quality of outputs - HIGH ����

High Quality NeutralVery High Quality Low Quality Very Low Quality

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How would you rate the Agency’s performance ? - Working parties

Total response rate: 76% Infrastructure Manager

Notified Body

National Safety Authority

Representative Body

Railway Undertaking

Other or unspecified

Member State representative

Supplier of equipment or systems

ERA Evaluation – Public Seminar 17

Ι Majority of the survey responses considered working parties effective

Ι Some concerns on heterogeneity of the working parties and hijacking by vested interests

Total response rate: 76%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Administrative Board member

National Investigation Body

Infrastructure Manager

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective NeitherQuite Ineffective Very Ineffective

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How would you rate the Agency’s performance ? – Network of NSAs

Total response rate: 47% Member State representative

Infrastructure Manager

National Safety Authority

Representative Body

Notified Body

Supplier of equipment or systems

Other or unspecified

Railway Undertaking

ERA Evaluation – Public Seminar 18

Total response rate: 47%

Ι Less than half of the respondents provided an opinion on this question

Ι Interviewees said that improvements could be made in the functioning on the network

-100% -75% -50% -25% 0% 25% 50% 75% 100%

National Investigation Body

Administrative Board member

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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How would you rate the Agency’s performance ? – Network of NIBs

Representative Body

National Investigation Body

Notified Body

Infrastructure Manager

National Safety Authority

Supplier of equipment or systems

Member State representative

Other or unspecified

ERA Evaluation – Public Seminar 19

Total response rate: 27%

Ι Very low response rate

Ι Interviewees expressed similar concern to the NSA network

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Railway Undertaking

Administrative Board member

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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Extent of the Agency’s contribution - Overview

Assisting Member States in the implementation of

the Directives

Improving safety revitalising the railways and

creating a genuine railway culture

Promoting Innovation

ERA Evaluation – Public Seminar 20

0% 25% 50% 75% 100%

Increasing railway interoperability

the Directives

Percentage of respondents

A great deal Somewhat Not at all

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To what extent has the Agency contributed to promoting innovation?

National Safety Authority

Representative Body

Supplier of equipment or systems

Other and unspecified

Infrastructure Manager

Railway Undertaking

Member State representative

ERA Evaluation – Public Seminar 21

Ι A significant proportion of responses were less than positive

Ι Interviewees noted the improved rate of progress in the industry

Total response rate: 27%

0% 25% 50% 75% 100%

Administrative Board member

National Investigation Body

Notified Body

Percentage of respondents

A great deal Somewhat Not at all

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To what extent has the Agency contributed to developing a European

railway culture?

National Safety Authority

Member State representative

Railway Undertaking

Representative Body

National Investigation Body

Supplier of equipment or systems

Other and unspecified

ERA Evaluation – Public Seminar 22

Ι Views generally positive

Ι Some stakeholders stressed the tension between harmonisation and subsidiarity

0% 25% 50% 75% 100%

Administrative Board member

Notified Body

Infrastructure Manager

Percentage of respondents

A great deal Somewhat Not at all

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To what extent has the Agency contributed to assisting Member States with

Directive implementation?

Railway Undertaking

National Investigation Body

National Safety Authority

Infrastructure Manager

Other and unspecified

Supplier of equipment or systems

Member State representative

ERA Evaluation – Public Seminar 23

Ι Views generally positive

Ι Substantial focus in interviews on the Agency doing more to assist MS by informing them

on the requirements of the Directives.

0% 25% 50% 75% 100%

Administrative Board member

Notified Body

Representative Body

Percentage of respondents

A great deal Somewhat Not at all

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To what extent has the Agency contributed to increasing interoperability?

Representative Body

Administrative Board member

Notified Body

Other and unspecified

National Safety Authority

National Investigation Body

Railway Undertaking

ERA Evaluation – Public Seminar 24

Ι Concerns expressed in the interviews about the number of open points in the TSIs which

had hindered, rather than enhanced interoperability

0% 25% 50% 75% 100%

Supplier of equipment or systems

Infrastructure Manager

Member State representative

Percentage of respondents

A great deal Somewhat Not at all

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How useful are the instruments of the Agency?

Information on safety certification

Information on investigation reports

Information on NSA and NIB Reports

Information on authorisations for placing into …

Information on licensing

Information in the Common Safety Indicators …

EC declarations of conformity of …

EC declarations of suitability for use of …

EC declarations of verification of subsystems

The Virtual Vehicle Register

ERA Evaluation – Public Seminar 25

Ι There appears to be poor awareness of the status of most of the registers

Ι Some interviewees said they did not have access to the registers

0% 25% 50% 75% 100%

Website

Extranet

Document Register

Information on National Rules

Percentage of respondents

Very useful Quite useful Not very useful Not at all useful

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How cost effective is the Agency?

Total response rate: 51%

Notified Body

TOTAL

Infrastructure Manager

National Safety Authority

Other and unspecified

Supplier of equipment or systems

Member State representative

Railway Undertaking

ERA Evaluation – Public Seminar 26

Ι A smaller sample answered this question – on balance more were positive than negative

Ι Interviewees considered the relative size of the administrative unit as excessive

Total response rate: 51%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Representative Body

Administrative Board member

National Investigation Body

���� Not cost effective - Cost effective ����

Quite cost effective Very cost effective

Not very cost effective Not at all cost effective

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Questions and discussion

ERA Evaluation – Public Seminar 27

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Findings relating to the effectiveness of the Agency

ERA Evaluation – Public Seminar 28

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Rating the Agency’s performance – Overview

Relationship with Member State representatives

Consulting industry stakeholders from Member States

Assisting organisations to fulfil their obligations

Meeting its obligations efficiently

ERA Evaluation – Public Seminar 29

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Involving industry and railways in working parties

Relationship with Member State representatives

���� POOR - percentage of those expressing a view - GOOD ����

Quite good Very good Neither

Quite poor Very poor

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How would you rate the Agency’s performance? – Relationship with Member

States

National Investigation Body

Notified Body

Representative Body

Supplier of equipment and systems

Other and unspecified

Railway Undertaking

Member State representative

ERA Evaluation – Public Seminar 30

Ι Generally ERA has good relationships with Member States, but there were some dissenters

Ι Scope to improve dissemination and provide more direct assistance to Member States

Total response rate: 62%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Administrative Board member

Infrastructure Manager

National Safety Authority

���� POOR - % of those expressing a view - GOOD ����

Quite good Very good Neither Quite poor Very poor

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How would you rate the Agency’s performance? – Involving industry expertise

Member State representative

Representative Body

Other and unspecified

Administrative Board member

Supplier of equipment and systems

National Investigation Body

Railway Undertaking

ERA Evaluation – Public Seminar 31

Ι Views generally positive

Ι Interviews raised issues in relation to finding suitable candidates and getting them to Lille

Total response rate: 82%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Notified Body

Infrastructure Manager

National Safety Authority

���� POOR - % of those expressing a view - GOOD ����

Quite good Very good Neither Quite poor Very poor

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How would you rate the Agency’s performance? - Consulting stakeholders

National Safety Authority

National Investigation Body

Representative Body

Administrative Board member

Railway Undertaking

Infrastructure Manager

Member State representative

ERA Evaluation – Public Seminar 32

Ι Few views expressed, but generally positive

Total response rate: 71%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Notified Body

Other and unspecified

Supplier of equipment and systems

���� POOR - % of those expressing a view - GOOD ����

Quite good Very good Neither Quite poor Very poor

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How would you rate the performance of Agency functions? – Overview

Overall effectiveness of the internal organisation

Administrative functions supporting operations

Administrative Board

Networks of National Investigating Bodies

Networks of National Safety Authorities

ERA Evaluation – Public Seminar 33

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Executive Director

Working parties

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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How would you rate the Agency’s performance regarding the Administrative

Board?

Administrative Board member

Notified Body

National Investigation Body

Supplier of equipment or systems

National Safety Authority

Member State representative

Other or unspecified

ERA Evaluation – Public Seminar 34

Ι Very low response rate

Ι While those who responded gave a positive result, interviews said the Board added little

Total response rate: 28%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Railway Undertaking

Infrastructure Manager

Representative Body

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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How would you rate the Agency’s performance regarding the administrative

functions?

Representative Body

Notified Body

Other or unspecified

National Safety Authority

Infrastructure Manager

Supplier of equipment or systems

Member State representative

ERA Evaluation – Public Seminar 35

Ι Some concerns about lack of communication between the Units

Total response rate: 57%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Administrative Board member

National Investigation Body

Railway Undertaking

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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How would you rate the Agency’s performance regarding the overall

effectiveness of its internal organisation?

Administrative Board member

National Safety Authority

Representative Body

Member State representative

Infrastructure Manager

Other or unspecified

Supplier of equipment or systems

ERA Evaluation – Public Seminar 36

Ι Views generally positive

Ι Interviewees considered the relative size of the administrative unit as excessive

Total response rate: 48%

-100% -75% -50% -25% 0% 25% 50% 75% 100%

National Investigation Body

Notified Body

Railway Undertaking

���� INEFFECTIVE - % of respondents expressing a view - EFFECTIVE ����

Quite Effective Very Effective Neither

Quite Ineffective Very Ineffective

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Questions and discussion

ERA Evaluation – Public Seminar 37

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Findings relating to the future role of the Agency

ERA Evaluation – Public Seminar 38

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Opinions on possible extensions of the Agency’s role - Overview

Certification of infrastructure managers

International cooperation and promotion of EU standards

Type approval and certification of rail vehicles and ERTMS

Direct and active role in directing industry innovation

Investigation of railway accidents

Spot checks of safety-critical components

ERA Evaluation – Public Seminar 39

-100% -75% -50% -25% 0% 25% 50% 75% 100%

Monitoring national safety and interoperability legislation

Dissemination of railway-related information and training

Supervision, audit and inspection of NSAs

Certification of railway undertakings

���� DISAGREE - % of those expressing a view - AGREE ����

Agree Strongly agree Neither agree nor disagree Disagree Strongly disagree

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Possible future Agency role - Spot checks of safety critical components

ERA Evaluation – Public Seminar 40

Ι The majority of the respondents disagreed with this proposal

Ι Those interviewed were consistently unsupportive of this proposal

Total response rate: 76%

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Possible future Agency role - Investigation of railway accidents

ERA Evaluation – Public Seminar 41

Ι There was a strong dislike of this role for the ERA among many respondents

Ι Some NIBs far more experienced than others – a ‘one size fits all’ approach is inappropriate

Ι Feasibility questioned (e.g. resource requirement, alignment with national legislation)

Ι ERA could do more to facilitate and support NIBs with information exchange

Total response rate: 78%

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Possible future Agency role – Directing industry innovation

ERA Evaluation – Public Seminar 42

Ι Slightly more disagreed than agreed with this proposal

Ι Interviewees suggested a tension between standard setting and innovation

Total response rate: 79%

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Possible future Agency role - Type approval and certification (incl ERTMS)

ERA Evaluation – Public Seminar 43

Ι More agreed than disagreed, but there was no absolute majority

Ι Interviewees suggested need to improve the framework but not take over the role of NoBos

Total response rate: 70%

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Possible future Agency role - International cooperation and promotion

of EU standards

ERA Evaluation – Public Seminar 44

Ι The majority agreed with a greater role for ERA in this area

Ι Should not allow this to distract from existing core activities and objectives

Total response rate: 80%

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Possible future Agency role – Certification of Infrastructure Managers

ERA Evaluation – Public Seminar 45

Ι Survey results were more positive than negative

Ι But interviewees suggested there would be minimal benefit of doing this centrally

Total response rate: 77%

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Possible future Agency role – Certification of Railway Undertakings

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Ι Survey results were more positive than negative

Ι But interviewees suggested focus should be on ensuring the setting up of an appropriate

framework ( the harmonised certificate)

Ι .

Total response rate: 80%

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Possible future Agency role – Supervision, audit and inspection of NSAs’

administrative capacity

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Ι The majority of responses were positive, but with some strong dissenters

Ι A key issue is around how far audit should go

Ι Shortcomings of some NSAs acknowledged

Total response rate: 77%

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Possible future Agency role – Dissemination of railway related training

and information

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Ι 70% of respondents agreed with this role

Ι Reasons for those in disagreement was not evidenced by comments

Total response rate: 79%

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Possible future Agency role – Monitoring implementation of legislation

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Ι This proposal received the most positive survey response

Ι Views suggested that enforcement should remain with the Commission

Total response rate: 88%

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Road map to the Final Report

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Next steps

Ι Take account of comments received today.

Ι Take note of comments received from the Commission in relation to the Draft Interim

Report.

Ι Undertake the work necessary for the finalisation of the final report.

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Ι Submit Final Report by 1st February 2011.

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Questions and discussion

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Thank you

ERA Evaluation – Public Seminar