Restorative Justice 360 Initiative

3rd National RJ Conference Deb Galerneau-Scanlon

Systems Analyst

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Information Technology (IT) – Finding Resources Leveling the Playing Field

The Business of Restorative Justice

Green Community (Sustainability)– Community CapitalSustainable Community Indicators-Measure of Progress

Green Business (Triple Bottom Line) – Quaker ModelPerformance Measurements

Business Intelligence (BI)– Making Better Decisions Knowledge is Power

The RJ360 Initiative– The Game-ChangerFrom Criminal Justice to Restorative Justice

Call to Action– Strength In Numbers (People & Quantification)Sow Your Seeds, Find the Opportunities

Using IT to Build Stronger Communities

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THE COMMUNITY IS YOUConnections - Sustainability

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Sustainable Communities Human & Social

• People, their skills, health,

& their education & Their ability to cooperate & work together

Built & Financial Capital• Manufactur

ed goods, equip. bldgs, roads, info systems, credit/debt, jobs

Natural Capital•Environment, both renewable & non-renewable, services of eco-system, & life-enhancing qualities of nature

The Wise Manager• Living Off The Interest !!!!!!!!

Communities need to be wise about how they invest and manage all their community capital: Natural, Social, & Built.

Communities need to ‘Live Off The Interest’ by investing their community capital.

To Learn More About Sustainable Communities and how to measure them, visit Community Indicators Consortium:www.communityindicators.net

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Environment• Natural Capital

Economy• Built & Financial Capital

Society• Human & Social Capital

• Ecosystems• Population• Land Use• Resource Use

• General Business (jobs & income)

• Energy• Transportation• Industry (manu-

facturing, services, renewable & non- renewable resource extraction)

• Education• Public Safety• Health• Housing• Government- • Participation-

Volunteerism-• Cooperation

Community Indicators: Measures of Progress

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Sustainable Indicator

• Adult literacy rate

• Participation in continuing and adult education

• Tuition cost as % disposable

Traditional Indicator• Drop out rates• SAT scores• Operational expenditure

per student

Community Indicators: Measures of ProgressSociety & Human Capital

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Sustainability Indicators• Number of convicted criminals who receive

educational assistance• (Measure of improvement of social

capital, highlights connection between public safety & education)

• Number of neighborhood watch associations with a broader focus than crime prevention

• (Measure of broader, more integrative social capital than association with only crime focus)

• Number or percent of teens participating in volunteer efforts

• (Measure of social capital)

Traditional Indicators• Number of FTE state & local police• (Not a measure of the

effectiveness of the police, nor of the pressures causing the problems to begin with. A one dimensional measure!)

• Amount of money spent on crime prevention or mitigation

• (Does not show connection to economic or environmental issues!)

• Number of reported crimes (violent, personal, property)

• (Does not show connection to economic, social or environment issues! A one dimensional measure!)

Community Indicators: Measures of ProgressSociety & Human Capital- Public Safety Indicator

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Education

“Education is an investment in the social capital of a community. It provides individuals with skills and abilities. [It] develops citizens who are capable of working together to create, maintain, and enhance a sustainable society.” Maureen Hart

Sustainable Community Indicators measure the connectionsbetween different segments of the community, not just the level of crime in the community. Education and the ability to afford basic needs are keys to individual well-being, and have a direct connection to public safety!

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BUSINESS & YOUPeople – Planet - Profits

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QUAKERBUSINESSPRINCIPLES

FORTHECOMMUNITYGOOD

CURRENT CORPORATE WORLD

Business Culture/PhilosophiesSustainable or Unsustainable

GREED IS GOOD

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REGARDLESS, THE SAME FUNCTIONS ARE NEEDED

Reason for the Business

Education & Training

Finance/Investments

Operations

Programs

Legal

Accounting

Human Resources

Marketing

Acquisition

Fundraising

AND MAYBE INFORMATIONTECHNOLOGY

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KNOWLEDGE IS POWER

DATA ………………(TONS, TERABYTES, OF IT)(Data is raw, stuff on paper or in spreadsheets)

Types: structured, unstructured,internal, external, phones, computerscars, satellites, RFIDS, automationsystems, ………………….

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STRATEGY,TACTICS,OPERATIONS

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BUSINESS DECISIONS

Series 1 Series 2

• NOT NORMALLY IN ALIGNMENT

• NORMALLY MADE BY GUT INSTINCT

• NOT NORMALLY ENOUGH INFORMATION TO MAKE AN INFORMED DECISION

• NOT NORMALLY MEASURED

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WE ARE ALL IN ‘BUSINESS’

• Whether you make your money working for yourself or someone else; Whether you are a homemaker or a CEO.

• What are your Business Goals?

• How productive are you?

• How effective are you?

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INFORMATION TECHNOLOGY

Leveling the Playing Field

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INTEGRATING DATA- AUTOMATION

• Companies have been trying to implement Enterprise Resource Planning (ERPs) with varying success

• Customer Relationship Management

• Supply Chain Management (SCM)

• HR/Talent Management & Leadership Pipelines

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Million $ Blocks, study by Eric Cadora (NY): Crime & Money Maps, Geo-Spatial Overlays. The graphics show the self-defeating CJ policies: for policy reform, economic turn-around, building sustainable communities, Justice Reinvestment.

Wired Magazine Article: What a Hundred Million Calls Reveal About NY, (NY’s 311, the Quality of Life Hotline), Steven Johnson, Nov 2010.

SoundBites & CellBlocks, 2001 CA study, www.interrupt.org, We Interrupt This Message.

THE POWER OF ITPowering Connection

Wired Magazine Articles: Organizing Armegedon, by Vince Beiser, May 2010, Natural disasters, population growth, environmental degradation ensures that the number of people needing help is skyrocketing.

Our communities are in chaos.

In ChaosThere Are Opportunities!

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KNOWLEDGE IS POWER

DATA ……………… INFORMATION……………… (Data that are processed & can be useful; answers ‘who, what, where, when’ questions)

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BUSINESS INTELLIGENCEMaking Better Decisions

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KNOWLEDGE IS POWER

DATA INFORMATION KNOWLEDGE…….. (& Understanding) Answers the ‘How &

Why’ questions

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DATA DRIVEN DECISIONS (DDD) !

• BI is timely, accurate, high-value, & actionable• Effective Policies, Processes, & Protocols• Changing/Countering the Message• Money spent Vs Beliefs (Freakonomics- Drug Dealers)* ID Opportunities and Competitive Edge• Flattened Org Chart (Here Comes • Everybody)• Access to All Resources• Strategic Action on a Dime • More Done w/Less• Less Costly• What-if

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Data should be warehoused, not people.

Data Mining

ETL

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SCORECARDS• A ‘Report Card’• www.balancedscorecard.org

DASHBOARDS• A graphic that shows real-time

information on Key Performance Indicators

• Example: Gas Gauge in your car

HOW?

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RJ360 INITIATIVEA Game Changer

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WISDOM IS POWER

DATA INFORMATION KNOWLEDGE WISDOM (Evaluated

Understanding & Application)

BUILDINGSTRONGER,MORESUSTAINABLECOMMUNITIES!

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WHAT IF YOU HAD ACCESS TO THIS CAPABILITY ?

• Setting Performance Measures for RJ• ‘Organizational’ Learning & Knowledge Transfer• Effectiveness & Productivity Quantified• Library of Best Practices & Programs ‘In A Box’ to include Re-Entry & Schools• Library of Applicable, Multi-Disciplinary Research• Library of Business Cases, Economic Analysis• Appropriate Protocols based on Scientific Studies, (Public Safety Hazard: Ignore At Our Peril- www.mrn.org• Easily Counter the Message• Easily Spot Trends• Easily Take Action

• Strength in numbers

WORDS OF THE DAY:MONEY & METRICS

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WHAT IF…… ?

WOULD YOU BE INTERESTED? TIME TO

GET DOWN TO BUSINESS

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What Is It

Resource for States & Communities for better decision-making through multi-disciplinary research; library of business cases, economic analysis, best practices.

Resources for Practitioners through education & training, collaboration & problem solving curriculum & programs in schools (Civil Citations), prisons, communities.

Resources for Families through education and job training, independent oversight of unsustainable practices w/i (cops/courts/ corrections).

A technology framework for the Restorative Justice Community of Practice

Promoting social justice through sustainability, accountability & oversight

Supporting a worldwide network of RJ coalitions

Following the ‘green’ principles of Reduce, Reuse, Recycle, Redesign

Based on Enterprise Business Intelligence; doing more with less

RJ360 Initiative

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CALL TO ACTIONA Challenge

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Connect, Collaborate, Create• The Power of Action

Applications, Academics, Architecture• Find Your Resources

Message, Mentor, Model• Best Practices

• The Power of Questions

• Get Involved• Find the Chaos• Reach Out

• We all have resources around us all the time

• Encourage colleges & universities to collaborate w/I depts (community)

• Send RJ Requirements

• Take advantage of State contracts

• Don’t Re-invent The Wheel

• Change / Counter the Message

• Send Best practices

How You Can Help

THERE IS STRENGTHIN NUMBERS!

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THANK YOU!

WWW.FAIRNESSWORKS.COMUnited Community BuildersPOC: KEN KIMSEY

FINDTHECHAOS&SOWYOURSEEDS!