RESPONDING TO A PANDEMIC: COVID-19 AND INTEGRATED … 19 v3.pdfMar 27, 2020 · help patients cope...
Transcript of RESPONDING TO A PANDEMIC: COVID-19 AND INTEGRATED … 19 v3.pdfMar 27, 2020 · help patients cope...
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RESPONDINGTOAPANDEMIC:COVID-19ANDINTEGRATED
PRIMARYCARE
NancyB.Ruddy,Ph.D.
BarbaraWard-Zimmerman,Ph.D.
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LearningObjectives
• Followingthispresentation,participantswillbeableto:• IdentifythreewaysintegratedbehavioralhealthproviderscanbeofassistanceregardingCOVID-19
• ListthreestrategiestohelppeoplecopewithanxietyrelatedtoCOVID-19
• ListthreestrategiestohelppeoplecopewithlifedisruptionsassociatedwithCOVID-19
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BehavioralHealthRoleDuringaPandemic
• SupportmedicalprovidersandotherteammembersastheycopewithCOVID-19
• PromotehealthbehaviorchangetoenhancepreventionofCOVID-19transmission
• ProvidedirectservicesandotherresourcestohelppatientscopewithCOVID-19relatedanxiety
• ProvidedirectservicesandotherresourcestohelppatientscopewithlifedisruptionassociatedwithCOVID-19
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PROVIDERFACINGINTERVENTIONSHelpthehelpers….
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SupportingProviders
• Acknowledgelegitimateconcernswhilesupportingasenseofagency
• Facilitateadvocacytominimizerisktoprovidersandstaff
• Provideresourcestofacilitatediscussionwithproviderandstafffamilies
• Providestressmanagementresourcesandsupport
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ResourcesforProviders
SleepApp:Freew/codeHEALTHCARE
Headspace.com/health-covid-19(needNPI#)
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ThankstoJulieSchirmer,MSW,MaineMedicalCenter,PortlandME
Directservicesarechallengingtoaccess–evennotduringapandemic–opportunitytoembraceappsandalternativeformsofassistance!
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Otherstrategies
• “Happy(half)hour”–anyoneonstaffcantalktoyouviaZoom,alittlevirtualsupportgroup
• Briefwebinarsthatoutlinecopingmechanisms
• Staffactivitiestopromotewellness(briefbreathingbreaks,connectionpointsduringday,providingfoodandbriefbreaks)
• Dailycommunicationstoinspireandsupport,focusongratitude
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EnhancingEngagementinOnlineGroups(forprovidersandpatients)
• Startmeetinginwaythathelpsparticipantsbeonemotional(ratherthanintellectual)planefrombeginning(e.g.,usearhetoricalquestion)
• Includeanexperientialexercisemid-waythrough(e.g.,briefrelaxation)
• Usequestionstoelicittheirwisdom,ratherthansendingmessagethatonlyprofessionalshaveanswers
• Setasidetimefora“questionandanswer”format• Usea“calltoaction”(e.g.,howcanyouapplythistoyourbiggest
copingchallenge…”)• Allowtimefordiscussion• Attheend,consolidateandsolidifylearning.
– “Youlearned3skillstoday….”– “Whichofthesecanyouuseforyourbiggestcopingchallenge?”– “Wouldanyoneliketoshare?”
ThankstoBethDarnall,Ph.D.,StanfordUniversity
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FamiliesofProviders
• Explainingselfisolationtochildren– “Rightnow,I’mhelpingpeoplewhoaresickbecomehealthyagain.IneedtomakesureIdon’tmakeyousick,sowecan’thaveourbodiesbeclosetoeachotherrightnow.ButIamgoingtodomybesttobeavailabletoyou.Let’stalkaboutwayswecanfeelclosetoeachotherwithoutbeingrightnexttoeachother.”
– Shareideaswithcolleagues– Berealisticabouthow“available”youcanbe,givenphysicalandemotionalexhaustion
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FamiliesofProviders
• Dealingwithfearsforproviders’safety– CBTresourcesforanxietyworkforprovidersandfamilymemberstoo!
• Partner/othersoverwhelmedwithnewnormal– Pullinsupportswherepossible– Acknowledgelimits,lowerstandards– Usevirtualsupports,espotherfamiliesofproviderswhounderstandspecificissues
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PATIENTFACINGINTERVENTIONSProvidingdirectandindirectservices….
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FacilitatingPatientBehaviorChangeforCOVID-19Prevention• Atthispoint,notengaginginsocialdistancingisNOTlackofinformation• Treatlikeanyotheradherenceissue–ASKWHY?
• Receiptofnon-evidencebasedinformation• PerceptionthatCOVID-19isnotrelevant• Denial/selfperceptionofprotectedbyown“strength”
• UseMI;isconcernforothersamotivator?• Addresstheissues;recognizelimitations;acceptlackofpowerasprovider–can’tfixeverything!
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TheAnxiousPatient
• COVID-19feedsintoeveryfear,espforsomaticallyfocusedpatients
• Helptobeinthe“now”ratherthaninthe“whatmightbe”– Grounding– RelaxationTechniques– Reduceexposuretonews/sensationalism– Facilitateselfappraisalofeverydaysymptoms– Ensuretheyknowwhentoreachoutforassistance– Engagefamilyandothersupports
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FACECOVID1• F:Focusonwhat’sinyourcontrol• A:Acknowledgethoughtsandfeelings• C:Comebackintoyourbody• E:Engageinwhatyou’redoing• C:Committedaction• O:Openingup• V:Values• I:Identifyresources• D:Disinfectanddistance
Harris,R.(2020).FaceCOVID:HowtoresponseeffectivelytotheCoronaVirus.E-publication.https://drive.google.com/file/d/117HY4z4mY5izJpR44ejuZ8rhTyoWEGEG/view?fbclid=IwAR1r8TLlBm5ny7wXHrreEOp6GaCPpmDWJBOXVWH7b6JUICfV_5g6EGKP9YAAccessedMarch25,2020.
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FamiliesandCOVID-19
• Thevulnerablearemorevulnerable– Domesticviolence/childabusesituations– Foodinsecurity,financialperil
• Normalizefrustrations,conflicts• Encouragebreaksfromoneanother• Pullinsupportsaspossible• Helppeoplesetreasonableexpectationsforthemselves
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WellnessforAll• Sleephygiene• Nutrition• Connection• Routine• Exercise,ideallyoutdoorsw/socialdistancing• Avoidinginformationoverload• Takingbreaks• Expectationsetting• Beinginthe“now”
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WorkingfromHome1
• Minimizedistractions• Setgoalsandboundaries• Makeacommunicationplan• Seeksocialconnection
Greenbaum,Z.(2020).Psychologistsadvicefornewlyremoteworkers.E-publication:https://www.apa.org/news/apa/2020/03/newly-remote-workersAccessedMarch25,2020
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Staysafe,socialdistance,andtakecareofoneanother!
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ResourcesforProviders• UniversityofColoradoprovidesalistofresourcesforprovidersto
practiceself-careduringthistime• Montefioreprovidesawebinaronhowtomanageanxietyrelated
toCOVID-19forproviders• AmericanPsychologicalAssociationprovidesavarietyoflinksfor
healthcareprovidersaboutCOVID-19andhowtomanagestress• TelepsychologyWikiversitypagefortipsandtricks• IntensiveCareSocietyprovidesavarietyofresourcesforproviders
onhowtomanagetheirwellbeingduringthistime• Children’sMercyprovidesinformationonmanagingEthicswhile
providingtelehealth
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ResourcesforFamilies• ChildStudyCenteratNYULangoneHealthprovidesan
educationalwebinarongeneralinformationaboutCOVID-19,strategiesonhowtotalktochildrenaboutCOVID-19,andhowtomanagesymptomsofchildrenwithdifferentdiagnoses(e.g.,ADHD-ODD)duringthistime
• TheNationalAssociationofSchoolPsychologistsprovidestipsforparents/caregiversonhowtotalktochildrenCOVIDandhowtonavigateschoolchangesduringthistime
• SAMHSAprovidestipsforcaregiversonhowtotalktochildrenanddifferentreactionsthatchildrenmayhaveandhowtomanagethesereactions
• CenterforDiseaseControlprovidesgeneralprinciplesonhowtotalktochildrenaboutCOVID-19
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ResourcesforFamilies• NationalChildTraumaticStressNetworkprovidesparents/
caregiversinformationthattheyshouldknowaboutCOVID-19,howtopreparethefamilyforanoutbreak,copingwiththeoutbreak,andresourcesforadditionalsupport
• CenterfortheStudyofTraumaticStressprovidesavarietyofresourcesforfamilies,providers,andleadersonhowtosupportthemselvesandothers
• NPRprovidessomecomedicreliefandcreatedacomicforkidstounderstandmoreaboutCOVID-19
• AssociationofPsychologistsinAcademicHealthCentersprovidesavarietyofresourcesforprovidersandfamilies
• UNICEFprovidesideasforteachers/caregiversonhowtotalktochildrenatdifferentagelevelsaboutCOVID-19
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ResourcesforFamilies• NationwideChildren’sHospitalprovidescaregiverswithtipson
howtotalktochildrenaboutCOVID-19,howtostaymentallyhealthy,howtomanageindoorboredom,andavarietyofotherusefulideas
• StorythatexplainsCOVID-19foryoungchildren• TheNewYorkTimesprovidesinformationforcaregiversonhowto
talktotweenandteensaboutCOVID-19andmanaginganxietyrelatedtothepandemic
• FreewifiavailablefromComcast• SocialStoriesbyVerySpecialTales.comaboutCOVID-19• KidsHealthbyNemourshassomestrategiesfortalkingtokids
aboutCOVID-19• MindHearthasseveralgreatcolorbookingsformultiplelanguages
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ResourcesforFamilies• SesameStreetonhowtomanagefeelingsrelatedtoCOVID-19
• TheAutismEducatorprovidesashortstoryaboutCOVID-19
• IncludedinthisfolderareavarietyofCOVID-19PDFs
• ChildMindInstituteprovidesinformationonhowtosupportteeangers/youngadultsduringCOVID-19crisis
• ChildMindInstituteprovidesideastohelpchildrencopewithtraumaticevents
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ResourcesforFamilies
• EmergingMindsprovidesinformationonhowtosupportchildrenandyoungpeopleduringCOVID-19
• CHADDprovidesresourcesforfamiliesonhowtoworkwithstudentswithADHDduringthistime
• AmericanAcademyofPediatricsprovidesinformationforfamiliesaboutCOVID-19
• ParentingforLifelongHealthprovidesresourcesforfamiliesonwhatCOVID-19isandhowtokeepfamiliesontrack
• Nationwideinformationforfamilieswhoareundocumented
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ResourcesforFamilies
• NYULangoneprovidesaresourceforcaregiversonhowtomanageschoolconcernsduringthistime
• DepartmentofEducationprovidesinformationforfamiliesaboutspecialeducationservicesduringthistimeoffofschool
• TheSchoolDistrictofPhiladelphiaprovideslinksforcurriculum-basedassignmentsforallgradelevelstohelpcontinuelearningwhilechildrenareathome
• KidsActivityBlogcompiledalistofeducationalcompanieswhoareprovingfreeresources