Resourcing mentoring

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Resourcing mentoring. University of Westminster Mentoring for Students with Mental Health Issues Wednesday 30th November 2005 Sue Meads; Head of Mentor Service; University of Southampton. Focus of this presentation:. Financial aspects of running a Mentor Service. - PowerPoint PPT Presentation

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  • Resourcing mentoringUniversity of Westminster Mentoring for Students with Mental Health IssuesWednesday 30th November 2005Sue Meads; Head of Mentor Service; University of Southampton

  • Focus of this presentation:

    Financial aspects of running a Mentor Service

  • Background to the Mentor Service at SouthamptonStarted by accident rather than design in 1999 80% students with mental health issues, 20% chronic medical conditionsRapid growth to 300 students by the end of 2003-4 Began within Disability Service and promoted to sister service in May 2004 Now 3.5 FTE Mentors and 8 self employed Mentors 1:1 support usually one hour per week, more or less than that according to needs

  • The Mentoring Model at Southampton1:1specialist support, for students with mental health difficulties and chronic medical conditions, with organisation and planning, motivation and morale, study skills and strategiesHelp to manage course whilst also managing a condition, or whilst having treatment

  • The Mentoring Model at Southampton cont..Academic support informed by counselling and psychological understanding or other relevant trainingMentors academically well qualified, experience of teaching in FE or HE, qualified and experienced counsellor or psychologist or close

  • Sources of FundingDisabled Students Allowances (DSAs) non medical helpers allowancesHE Access to Learning FundOther institutional funds for disabled students

  • Disabled Students Allowances (DSAs)From LEA, NHS Student Grants Unit, Research Councils - depending where students funding comes fromAvailable to UK students studying full time or at least 50% part timeCannot be used for generic services available to all students in the Institution eg Counselling Service or Mentor Scheme open to allCannot be used for services which should be provided by NHS eg Counselling or Psychotherapy

  • DSAsCan be used for mentoring and learning support for students with mental health difficulties as long as a Needs Assessment has made the recommendation.

  • HE Access to Learning FundDisability is a priority categoryMay be able to apply to ALF for funds to pay for mentoringEligibility similar to DSA, but more restricted for post graduates

  • Other Institutional FundsUnique to each institutionMay be hardship fundsMay be a fund for support of International or other unfunded students

  • Financial management Fundamentally important but least liked aspect of providing Support ServicesMyths about moneyPaying support workersRecord keeping and systems for financial administrationCharging funding providers e.g. of DSAs

  • Myths about moneyThat Finance Departments can or will do it all for us Phrases like income generation and self funding are misleading. Services for students with mental health issues are involved in cost recovery. We invoice for a contribution to costs. That somehow, dealing with the money is not nice. That they should fund all support without requiring cost recovery

  • Paying mentors 1Introduce student to self employed mentor and leave them to it?Can choose degree of involvement in vetting and quality assuring work, No financial processes to deal with Mentor invoices funding provider or studentStudent bears burden of financial management, not currently seen as good practice Support worker bears all risks and provides for own holiday, sick and retirement pay, plus training and development. Less likely to get space and equipment from Institution

  • Paying mentors 2Self employed mentorsMentor needs to be paid a rate which reflects professional standing, costs and risks Mentor not usually involved in admin and running of service, self employed mentors concentrate on the 1:1 supportMentors bear all the financial risk, need to fund own sick pay, holiday pay, pension, equipment, materials, training and professional development etcEasiest way to start service at professional and intermediate levelInstitution doesnt have to provide space/rooms

  • Paying mentors 3Hourly paid mentors with a contract to pay for hours worked plus holiday pay.

    Essentially support worker is still carrying much of the risk little or no security, no sick pay, probably no pension schemeSome institutions reluctant to pay appropriate rate Very economical for Service, only paid for hours worked Mentors make little contribution to administration or development of ServiceCan be very seasonal - advantage and disadvantage Service usually bears more training and development costs Institution more likely to provide space/rooms, and may need to provide staff office space

  • Paying mentors 4Mentors employed on permanent contract

    Mentors are staff who contribute to the running and development of the service Work together as a team to support each other and provide cover and continuity for students The most expensive staffing option because staff have contracts which cover holiday, sick and retirement pay, may be all year or term time onlyProvide basis for strong service identity within organisation Service bears more training and development costs

  • Cost recoveryFees we charge are a contribution to costs, no question of profits.Costs can be divided into:direct money costs of employing the support worker Salary plus Employers National Insurance Contributions and Employers Contribution to Pension usually approx salary plus 16% - depending on method of employmentindirect costs includinguse of room, furniture, telephone, computer hardware and software and maintenance etcpaper, photocopying, telephone, bookstraining costs, meetingsother peoples time - recruitment, induction, training, supervision, clinical supervision, administration and management

  • 3 Illustrations of money cost of each hour of mentoringA. Permanent full time staffB. Hourly paid staffC. Self employed mentors

  • A. Permanent full time staff:Cost of providing each hour of mentoring

  • B. Hourly paid staff:Cost of each hour of mentoring

  • C. Self employed mentors:Cost of each hour of mentoring

  • Comparing the 3 illustrationsOnly in A does the mentor do any admin!Only in A is there scope for the mentor to play a role in institutionNo admin staff time costed in to any of themNo computers, space costs, telephones, paper etc in any of themNone allow for possibility that some of these students dont have funding

  • ChargingCharge should be in line with level of qualifications and expertise required for the workWork with the Funding providersContact before first invoiceProvide clear information for their audit purposesTake responsibility for the quality of invoicesAll relevant informationAccurateTimely

  • Keeping Financial RecordsYour service will be audited one day!Keep:all financial records for 6 years (Statute of Limitations) a full set of copies of all orders, invoices and other payments you have made invoices and other requests for payments you have sent out a clear record of all transactions for each student, with copies of all paperwork in the students file Analyse costs and income generation. These can be used to back up requests for staff.