Resolving Conflicting Information - C Codes Cathy Shell Lees-McRae College 1.

Resolving Conflicting Information - C Codes

Cathy ShellLees-McRae College

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C Codes:C Codes:

are triggered by the CPS when database match results require resolution by the school. C Flags are printed on the ISIR / SAR next to the EFC.

Database Matches

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•Social Security Administration

•Department of Homeland Security

•Selective Service

•Department of Justice

•National Student Loan Data System

•Department of Veteran Affairs

Social Security Administration

Verifies the SSN of the student and the student’s parent(s):that it’s the correct number, matches the name and DOB, and does not belong to a deceased person.

Verifies U.S citizenship of the student.

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Department of Homeland Security

Verifies a student’s eligible noncitizen statususing both automated primary and secondaryconfirmation processes.

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Selective Service

Verifies registration of eligible males with theSelective Service.

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Department of Justice

Match will identify those students who areineligible due to the court’s sentencing in aconviction concerning drug distribution orpossession.

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National Student Loan Data SystemIdentifies students with a default.

Identifies students with overpayment / potentialoverpayment status (Pell, FSEOG, Perkins, ACG,National SMART, TEACH.

Confirms student’s eligibility for Title IV funds

Ensures aggregate / annual award limits arenot exceeded

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Department of Veteran Affairs

Verifies veteran status, if student hasindicated they are a veteran on the FAFSA

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2010-2011 Comment Codes: Social Security Administration

COMMENT 146COMMENT 63COMMENT 64

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Social Security Administration Resolutions

COMMENT 146 If U.S. citizen, student should provide birth certificate, passport, or other documents to prove citizenship.If an eligible noncitizen, student should correct questions 14 and 15, providing a valid Alien Registration Number.

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COMMENT 63 Student has submitted a correction to verify his/her date of birth, but the SSA records remain unchanged.Student must provide proof of date of birth to the school

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COMMENT 64 Student has submitted a correction to verify his/her name, but the SSA records remain unchanged.

Student must provide documentation explaining the discrepancy in name (marriage certificate, court order, etc.)

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2010-2011 Comment Codes: Department of Homeland Security

COMMENT 144COMMENT 141COMMENT 142COMMENT 46COMMENT 105COMMENT 109

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Department of Homeland Security Resolutions

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COMMENT 144 View match flag on Secondary Confirmation when received. Secondary confirmation will automatically be conducted by DHS on applicants not matching during primary confirmation. Results will determine subsequent steps to follow.


COMMENT 141 Determine why citizenship status was changed.

Resolve any conflicting documentation.

Proof of citizenship may be needed from student

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COMMENT 142 If an incorrect Alien Registration Number was provided by the student, or no number was provided at all, student should make corrections to the SAR/ISIR and resubmit for processing.

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COMMENT 46 Begin the paper Secondary Confirmation process using

the G-845. Student must provide school with documentation to submit with G-845. DHS will notify school on status of submitted documentation.

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COMMENT 105 A system-generated ISIR will be processed within 10

business days. Schools should, but are not required to, wait for this ISIR before starting the paper Secondary Confirmation process.

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COMMENT 109 Paper Secondary Confirmation using the G-845 if required.

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2010-2011 Comment Codes: Selective Service

COMMENT 30

COMMENT 33

COMMENT 57

Selective ServiceResolutions

COMMENT 30 Student must register.

Must provide confirmation or

Be eligible for waiver / exemption

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COMMENT 33 Student can makecorrections to SAR/ISIR and submit for processing

If student if over age 26, he must contact Selective Service for documentation of his registration status

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COMMENT 57 Student must register.

Must provide confirmation or

Be eligible for waiver / exemption

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2010-2011 Comment Codes:Drug Conviction Question #23

COMMENT 053COMMENT 054COMMENT 056COMMENT 058

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Drug Conviction Question #23 Resolution

COMMENT 053 Student is ineligible to receive federal financial

aid if this response is left blank. This question must be corrected.

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COMMENT 054 Student is not eligible for federal aid until ineligibility

period expires between 07-01-2010 and 06-30-2011

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COMMENT 056 Student is not eligible for federal aid. If student provided an incorrect response to question 23, he/she should follow the directions in the comment text to make changes.

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COMMENT 058 Student is not eligible for federal aid. If student provided an incorrect response to question 23, he/she should follow the directions in the comment text to make changes.

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2010-2011 Comment Codes: National Student Loan Data System

COMMENT 115 COMMENT 116COMMENT 124 COMMENT 132COMMENT 133 COMMENT 134COMMENT 135 COMMENT 136COMMENT 138 COMMENT 254COMMENT 255 COMMENT 256COMMENT 260

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National Student Loan Data System Resolution

COMMENT 115 (Discharged Loans)COMMENT 116 (Bankruptcy Status)

Refer to the Federal Student Aid Handbook, Volume 1 – FSA Handbook: Student Eligibility, chapter 3.

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COMMENT 132 Student may need to contact ED to make satisfactory repayment arrangements. If loan has been repaid, student must obtain documentation to verify paid status of defaulted loan.

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COMMENT 132 (Default)COMMENT 124 (Agency Contact Information)

Student will need to contact GA, DLS, or EDR to make satisfactory payment arrangements. If loan has been paid, documentation must be obtained to verify paid status of defaulted loan.

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COMMENT 135COMMENT 136

These comments accompany Comment 132. Resolution required.

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COMMENT 133 (Overpayments of FSA)COMMENT 134 (Default & Overpayment)COMMENT 138 (SSN & Name don’t match)

Resolution required. Will be accompanied by Comment Codes to indicate which Title IV program has the overpayment status.

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COMMENT 254 (Loan limits)COMMENT 255COMMENT 256COMMENT 260

Resolution required. Students receiving these codes are ineligible to receive further Title IV assistance.

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2010-2011 Comment Codes: Department of Veterans Affairs

COMMENT 162COMMENT 173COMMENT 180

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Department of Veterans Affairs Resolutions

COMMENT 162 Student should contact the regional VA office to have VA records updated.FAA can collect DD214 to show proof of veteran status.Correction must be made by the student if he/she is truly not a veteran.

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COMMENT 173 Student can provide copy of DD214. Student should also contact the regional VA office to have records updated.Correction must be made by the student if he/she is truly not a veteran.

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COMMENT 180 Student must provide school with documentation showing upcoming release orders for a military branch.

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FAA “Must” C CodesPotential Overpayment

COMMENT 020 COMMENT 038 PELLCOMMENT 039 COMMENT 041COMMENT 042 COMMENT 043

COMMENT 010 COMMENT 065 FSEOGCOMMENT 066 COMMENT 067COMMENT 077 COMMENT 079

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COMMENT 086 COMMENT 090 PERKINSCOMMENT 100 COMMENT 101COMMENT 102 COMMENT 107

COMMENT 240 COMMENT 241 ACGCOMMENT 242 COMMENT 243COMMENT 244 COMMENT 246

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COMMENT 261 COMMENT 262 NATIONALCOMMENT 263 COMMENT 264 SMARTCOMMENT 265 COMMENT 266

COMMENT 289 COMMENT 290 TEACHCOMMENT 291 COMMENT 292COMMENT 293 COMMENT 294

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Tools Available

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• SAR Comment Codes and Text 2010-2011

• 2010-2011 ISIR Guide

• Federal Student Aid Handbook

Questions or Comments ??

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Resolving Conflicting Information - C Codes Cathy Shell Lees-McRae College 1.

Documents

Transcript of Resolving Conflicting Information - C Codes Cathy Shell Lees-McRae College 1.