Resilience Coaching for Leaders - WMCMP Conference 2019 · Sally Sheen, FCIPD, MSc Leadership, Dip...

Resilience Coaching for

LeadersSally Sheen, FCIPD, MSc Leadership, Dip Coaching,

MISMA, MPSA

© Sally Sheen, Success Through Change Ltd

Sally Sheen, FCIPD, MSc Leadership, Dip Coaching

• Executive Coach specialising in leadership and personal resilience.

• Trustee of the International Stress Management Association.

• HR and Organisational Development Consultant and speaker specialising leadership, culture change and workforce resilience.

• Leadership experience in CE, Director and non-executive director roles in public, private and third sector

• Developed the “Inside-out Resilience Model” for future proofing organisations and addressing individual Stress and Burnout

Fellow Chartered Institute of Personnel and Development; Member of the Stress Management Association; Member of Association for Coaching; Member of the Professional Speakers Association.


Aims

What resilience is

The resilience challenge for leaders

Research: Personal resilience within leadership roles

Resilience coaching for leaders


Why Leadership Resilience?

“Resilience may be the new criterion for professional advancement. In the current world of economic uncertainty and intense competitiveness, organisations that instill resilience in their up-and-coming leaders will have a clear advantage.”

Accenture

Navigating life’s rapids


Adversity

Adapt with Loss

DysfunctionalAdaptation

Grow

Navigating

Life’s Rapids

Resilience Process

Bounce Back


Leader’s Adaptive Challenge

EXTERNAL OPERATING ENVIRONMENT

ORGANISATIONAL TRANSFORMATION AND

CHANGE

OWN TRANSFORMATIONAL COPING

ENABLING OTHERS TO

ADAPT


Research Findings:

Triggers Sense making

Operational

vs

Organisational

Role

vs

Rank

Capacity

Situational appraisal

Values

Resilient thinking

Personal strategies

Transformational coping

Organisational

culture

External protective factors

Adapted strategies


Sense making

Sense making

Operational

vs

Organisational

Role

vs

Rank

Capacity


Values

Resilient thinking

Personal strategies


Organisational

culture


Adapted strategies


Strategies

Sense making

Operational

vs

Organisational

Role

vs

Rank

Capacity


Values

Resilient thinking

Personal strategies


Organisational

culture


Adapted strategies


Adapting personal resilience strategies:

Examples

Work overload

Peer behaviour and performance issues

Ongoing hostility from colleagues and manager when trying to implement a corporate change project

Line manager insensitivity following operational trauma

Operating within a failing, chaotic and under resourced unit


#1 It’s lonely at the top

Support Anchors and Skillful Authenticity


#2 What got you here won’t

necessarily get you there

Adapting or replacing personal resilience strategies


#3 Staying strategic and

staying in touch

Make it purposeful


#4 Expanded scope vs limited

capacity

Put the work where it belongs

Boundaries and self care


#5 Authenticity

vs Vulnerability

Being Authentic with Skill


Strategies

Meaning making

Growth mindset

Hardiness

Support

Healthy routines


Resilience Coaching

Self Care Exercise self care inc. rest, exercise and nutrition

Support Identify and leverage support as a protective factor

Attitude Recognise, deploy and develop resilient attitudes

Meaning Address discrepancies between beliefs, values and situational meaning

Adapt Navigate the process of adaptation


Even if it’s personal, it’s not You just happen to be holding the ball


Resilience Coaching for Leaders - WMCMP Conference 2019 · Sally Sheen, FCIPD, MSc Leadership, Dip...

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