RESFT 105 PortaCount-to-PC Communications revD

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Setting up and verifying communications ‘Manual’ installation of the USB device driver Common issues and resolutions PortaCount-to-PC Communications RESFT 105 FitPro+ software should be installed before performing the following steps

Transcript of RESFT 105 PortaCount-to-PC Communications revD

• Setting up and verifying communications

• ‘Manual’ installation of the USB device driver

• Common issues and resolutions

PortaCount-to-PC

CommunicationsRESFT 105

FitPro+ software should be installed before

performing the following steps

Course Key

Right Click

Left Click

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Required Material

1. PortaCount Pro/Pro+

2. USB Cable

3. Personal Computer (PC)

• with FitPro+ v3.1 (or greater) installed

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Getting Started

1. Turn the PortaCount on

2. Turn your PC on

3. Connect USB Cable

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Open the FitPro+ Software

1. Double-Click the FitPro+ icon

• Located on desktop

2. Select No if prompted to run

Daily Checks

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+ Select PortaCount

Communication

+ Select applicable

module type

Verifying Communications

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+ Module Types

1. 8020M

2. 8020/8028

3. 8030/8038

4. Emulator

Verifying Communications

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+ Select OK

PortaCount detected

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+ Select OK• Appears when no

PortaCount is detected

by the software

+ Minimize the

FitPro+ window

PortaCount not detected

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• Also called Driver Software; enables the PC to communicate with hardware devices connected

Device Driver

• A utility, or control panel, that monitors hardware devices connected to the computer

• For example the PortaCount Pro/Pro+

Device Manager

Helpful Definitions

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Accessing Device Manager

Windows XP users will see

“My Computer”

1. Open Start menu

2. Right-click on “Computer”

3. Click on Properties

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System Properties

Windows XP users: Click on the

HARDWARE tab across the top of this

window.

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+ Click on Device Manager

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System Properties

Device Manager

Any error symbols ?

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Device Manager

+ Right-Click on NDIS

device

+ Click Update Driver…

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Installing Device Drivers

+ Select Search automatically for

updated driver software

• If prompted to

connect to the

internet, select

“No, not this time”

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Installing Device Drivers

+ Select Install this driver software anyway

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Installing Device Drivers

+ Select Close

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Device Drivers Installed!

Verify drivers were

installed properly

+ Exit Device Manager

& System Properties

windows

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+ Maximize the FitPro+ window

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Re-Verifying Communications

+ Select PortaCount

Communication

+ Select applicable

module type

Re-Verifying Communications

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+ Select OK

PortaCount detected

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Still having issues?

� Check for any firewalls running

� Check any anti-virus software running

� Check other devices or software that

use IP Addresses (for example, Wireless Internet Cards, etc.)

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Summary

+ Verify Communications

- Selecting the appropriate driver

+ Device Driver Installation

- Accessing your Device Manager

- Identifying error

+ Common issues

- Firewalls, Anti-Virus software, etc.

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Online Training Center• Available at the PortaCount Academy

website; www.tsi.com/PCacademy

Answers• Available at www.tsi.com/PCacademy and

www.tsi.com/portacount

Additional Training Material

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