1. You’ll need to be logged in

to use the Reservation Self-

Service.

Reservation Self-Service How-To Guide

2. If you’re already logged in,

simply click on the button to

go to the reservation system.

Please log in with the same

account you used to order

your Pass.

You can log in with your

social account, or with your

existing Eurail / Interrail

account.

4. We’ve used icons to help

you understand the options

in each journey.

3. If you have multiple Pass

bookings active in your

account, a pop-up will

appear and allow you to

select the relevant trip for

reservations.

Reservation Self-Service How-To Guide

5. Enter your starting location

and destination

(autocomplete will help with

spelling).

6. Select your date and time of

travel—you can set either

Departure or Arrival times.

7. By default all travelers on

the booking are selected.

You can deselect a traveler

as required.

Reservation Self-Service How-To Guide

8. Search results will be

displayed in chronological

order.

9. The icons will specify if the

route requires reservations.

10. Results display key

information, such as

number of changes,

duration and cost.

11. Click on the downwards

arrow on the left to expand

each trip and see more

details.

Reservation Self-Service How-To Guide

12. When reservations are

possible, the shopping cart

will appear with the price

per reservation

13. If there are multiple

reservation options, simply

click on the downward

arrowhead beneath the price

for the a drop down list

14. First Class Pass holders can

make reservations for any

Class. Second Class Pass

holders will only see Second

Class options

Reservation Self-Service How-To Guide

15. Not all trains require

reservations. In rare cases a

train may have reached the

reservation limit. In these

cases, “Not Available” will

appear.

16. When you add

reservations, your cart will

be updated. You’ll see it next

to the search results.

Reservation Self-Service How-To Guide

17. Please note that all Night

and Cross Border Trains

require Passport/Travel

Document ID numbers to

complete your booking.

These details will appear on

your e-reservation ticket.

18. During the review of your

order, you will get the

opportunity to review the

final costs and confirm the

information that will be

printed on the e-reservation

ticket.

19. Finally, please review and

accept the Terms &

Conditions to proceed to the

payment stage.

20. Once payment is

completed you will receive

an email with your e-tickets

and invoice.

21. To review your reservations,

go to your account (link in

the top-right corner).

You can see your Pass orders,

along with any existing

reservations on your

account.

Reservation Self-Service How-To Guide

Terminology:

Get to know your Italian Trains!

The search results are pulled di-

rectly from the railway carrier.

This means that the Train Types

will be displayed in their native

language.

Don’t worry, we’ve translated

them for you so you know what

you’re booking!

Reservation Self-Service How-To Guide