Research Association New Zealand

The Professional Insights Industry

Leadership and Development Body

Annual General Meeting 21 June 2017

Agenda

Welcome and Apologies

Adopt AGM 2016 Minutes

Review Progress 2016-17

Confirm new Board / Introductions

2016-17 Financials

2017-18 Budget

Open Forum

Close

Associations exist to serve

their members and their

primary function is to organise

for the benefit of those

members.

The Board of Trustees is

elected to represent the

interests of those members.

Galina Mitchelhill

(Conference)

Winifred Henderson

Chair

Ipsos

(GRBN Learning Centre)

Janine Bliss

Market Analyst

BOARD MEMBERS 2016-2017

MANAGEMENT TEAM

Rob Bree

Chief Executive

Claire Lloyd

Executive Secretary

Horst Feldhaeuser

Infotools

(Professional

Development)

Vince Galvin

Statistics New Zealand

(Wellington Professional

Development)

Kay Bramley

Unitec

(Standards, Codes,

Ethics)

Jason Shoebridge

Deputy Chair

Kantar

(Financials)

Nicola Legge

Ipsos

(Marketing

Communications)

Executive CommitteePROFESSIONAL DEVELOPMENT

Anna Keyter (Team Co-ordinator), Wing Morgan, Tika Kolumban

RANZ SOCIAL

Nicholl Oblitas-Costa, Kavindi Gunarathna, Jenni Anderson, Philippe

Boulanger

CONFERENCE

Kavindi Gunarathna (Team Co-ordinator), Jenni Anderson

MARCOMMS

Emily Bing (Team Leader), Sue Cardwell, Corina Enache, Alyssa Lee, Daniel

Peeters, Andrea Mitlag, Robyn Moore, George Wilks

PROFESSIONAL CONDUCT

Karin Curran (Professional Conduct Officer), Robyn Moore, Wing Morgan,

Spencer Willis (consultant)

WELLINGTON

Geeta Das, Kris Mayo, Rachel Prendergast, Rumi Shivaz, Penny Turner, Jude

Varcoe

Life is Getting Harder for Associations

• People have less time. Attracting volunteers, Board Members etc is

difficult

• People are less reliant on associations as providers of information

• Over-supply of professional development and networking opportunities

• Attendance at events is falling

• Sponsor $ is highly contested

• Millennials are typically not joining associations and memberships are

ageing

• Associations need a clear focus for their industry, a value proposition

• Relevance is key

RANZ Value Proposition

Research Association New Zealand is the membership organisation

specifically for the community of professional providers and users of

research, data and insights.

It is the only industry body in New Zealand dedicated to supporting

the growth and development of the wider insights and information

community.

The Research Association New Zealand brand is a trust-mark to

clients, employers, colleagues and other industries and indicates that

the bearer is a member of an expert community, which upholds the

highest professional and ethical standards.

Our mission is to advocate for the relevance, development and

growth of the wider research, data and insights profession In New

Zealand.

Core Functions and Accountabilities

Through our presentation and advocacy of the collective view, RANZ establishes a clear and cohesive

identity and image for the professional insights sector in New Zealand. It has the following core

functions:

1. Professional and Industry Information. Industry statistics; standards; policy; legal advice etc.

2. Powerful Advocacy. Protecting self-regulation, influencing regulators, influencing media and public.

3. Industry Voice. Sector working together, speaking with one united voice, representation.

4. Professional and Ethical Standards. Development, adaptation and enforcement of industry codes.

5. Industry and Process Standards. ISO 20252, IQS and other relevant professional standards.

6. Relevant Learning and Development Opportunities. Workshops, conferences, webinars etc.

7. Professional and Company Recognition. Enhance reputation, use of RANZ brand.

8. Market Intelligence. Provision of industry statistics, market information, external research etc.

9. Member Discounts and Incentives. Access to member discounts programme, other associations.

10. Networking and Community. Bringing researchers, clients, affiliated industries together.

11. Access to Alliances. APRC / GRBN, AMSRS & AMSRO, AUSAE, Business NZ, MA, CAANZ, ANZA etc.

12. Marketing Opportunities. Partnerships and advertising opportunities, website directory etc.

Strategic Plan (Sep 2015)

Strategy 1:

Support Development and Growth of

Profession, Community and Association.

Strategy 2:

Provide Core Membership Benefits.

Strategy 3:

Ensure Organisational Sustainability.

9

Summary (How Are We Doing Overall?)

• Good progress on overall

membership numbers

• Professional Development

calendar

• Wellington membership

more active

• Some engagement with

Government; being invited

to consult

• Awards and Conference very

successful events

• Member Comms

• RANZ Brand / Media

Relations

• AUBS, AUT, Unitec, Massey

• Subscription incomes down

• Attendance of events down

• Difficulty “broadening the

church”

• Digital / Data / Disruption

continues

• Tough times for the industry

(incomes, government

spending, client budgets

under pressure)

2016-17 Review

Strategy 1: Support Development and Growth of Profession,

Community and Association

• RANZ brand well presented and gaining brand recognition. Significant progress with media

this year (meetings, briefings, training, public relations).

• RANZ focus on broader range of learning opportunities and diverse speakers (especially

clients)

• RANZ broadening focus to include more disciplines “research, data and insights” eg

RAEAWARDS 2016 and CONFERENCE 2017 “The New Insights Eco-System”

• Wide range of resources on website and frequent sending out of links to other useful events,

articles etc

• Launch of RANZ Social to better address needs of younger industry members

• Launch of free memberships to graduates of AUBS Market Research paper

• Building alliances CAANZ, ANZA, MA, PRINZ, APRC / GRBN, AMSRO, AMSRS,

BusinessNZ identifying opportunities to assist each other

• Very limited success with attracting broader range of members

Membership (as at 31 March 2017)

2017

721 MEMBERS TOTAL

98 Commercial (525 Members included)

2 Government (33 Members included)

10 Members Individual Government

10 Corporate (71 Members included)

68 Members Personal

15 Members Special

2016

671 MEMBERS TOTAL

100 Commercial (512 Members included)

2 Government (28 Members included)

6 Members Individual Government

6 Corporate (54 Members included)

56 Members Personal

15 Members Special

RANZ Social is all about giving you the chance to network and socialise with others in the research industry. This is the time to meet other young researchers just like you and to meet with others interested in the research world.

Researchers of all ages are welcome to come and share their knowledge, expertise and

stories with new research graduates and students interested in our industry.

RANZ Social will be brought to you by a team of enthusiastic and dedicated researchers

who will deliver an eventful social calendar, including regular events, sports competitions

and community initiatives.

2016-17 Review

Strategy 2: Provide Core Membership Benefits (Networking,

Communications, L&D, Standards, Advocacy).

• Regular Professional Development opportunities Auckland and Wellington

• Some attendance by non-members but could be doing better (members, clients and non-

members)

• Regular communications (InterVIEW, InterimVIEW, EDMs). News from industry and relevant

to our industry members. Including news and events from other industries.

• Launched GRBN Learning Centre (Accreditation) and currently working with AMSRS on

QPMR and reinstating regular webinars

• Engagement with government through BusinessNZ Affiliated Industries Group and also

MBIE (AOG) and StatsNZ (Stats Act Review)

• Looking to reinstate opportunities for senior managers, owners, Fellows etc to contribute eg

review of strategic plan this year

2016-2017 Fifteen PD, Events, Meetings etc.Approx. 560 attendees

2016

• May – PD with Geoff Cooper, Affinity ID (Auckland) (16)

• May – Minister Craig Foss presentation & Leaders’ Forum (Wellington) (22)

• June – Half day workshop with Cyriel Kortleven, International creative thinking expert (Auckland) (15)

• June – AGM & PD with Andrew Fraser, Tourism New Zealand (Auckland) (29)

• June – PD with Deb Potter, Statistics New Zealand (Wellington) (25)

• August – PD with Karin Curran, Curran Research Assoc. & Louisa Wood, Ipsos (Wellington) (31)

• September – RAEAWARDS (Auckland) (220)

• September – PD with Ron Mair & Cathy Kemp, Statistics NZ (Wellington) (17)

• October – Half day workshop with Hudson Smales, ThoughtFull Design (Auckland) (25)

• October – PD - Best of RAEAWARDS (Auckland) (23)

• November – Auckland End of Year function sponsored by SSI (34)

• November – Wellington End of Year function sponsored by Research Now (29)

2017

• February 2017 – Tony Mitchell, Datamine (17)

• February – Best of RAEAWARDS (Wellington) (30)

• March – PD with Karin Curran, Curran Research Assoc. & Louisa Wood, Ipsos (Auckland) (18)

Thank you to our Professional Development Platinum Partner

Overview of Events Incomes and Expenditures 2016-17

Thanks to Platinum Partner

Thanks to Gold Plus Partner

Theme to challenge us on what being an insight professional means

All speakers locked in

Amazing venue

Two major partners on board, other sponsorships available now

Early bird tickets still available

• Dame Diane Robertson (Chair, Data Futures Partnership) future trends in data and analytics

• Professor Roger Marshall (Head of Marketing, AUT) future trends in marketing

• Spencer Willis (Bloggers Club) reflections on the industry and its future

• Elizabeth May (Research Now) slicing and dicing questionnaires to improve

data quality and the participant experience

• Duncan Stuart (Kudos Organisational Dynamics) Digital Detox

• How research has helped improve the customer experience for Auckland

Transport, ANZ and IAG

• Using Automation, Machine Learning, AI and Big Data to drive growth, impact

outcomes and make big discoveries

• And more to be announced!

The digital explosion. Data driven marketing. Design thinking. Customer

experience. Customer analytics. And more.

2017 RESEARCH ASSOCIATION CONFERENCE

After record-breaking attendance at the 2015 conference, Research Association

NZ brings a day jam-packed with exciting speakers from a range of disciplines.

This year’s conference explores the digital economy and the new insights

ecosystem. It will be a truly memorable experience. A chance to celebrate and

prepare for a very exciting future.

2016-17 Review

Strategy 3: Ensure Organisational Sustainability (Governance,

Management, Finances).

• Each Board Member working with EC and Management Team on an area of specific interest

• Good progress with strategic partnerships and sponsors (PD, Website, RAEAWARDS,

Conference, InterView). Importance of sponsorships, partnerships, advertising etc to

supplement levies.

• Highly reliant on member levies and sponsorships. Other income sources overall quite

modest

• Looking to work more closely with AMSRS to see how we can support each other and

increase the value of membership

• Ongoing challenge to identify and explore new sources of funding to ensure long term

sustainability of Association. Important that members support services provided and

communicate their needs and preferences.

2017 Election Results

Catherine Frethey-Bentham, University of Auckland

Nicola Gamble, Aktive

Carin Hercock, Nielsen

Donna Willis, Symphony

Catherine and Carin elected from choice of 4.

Research Association New Zealand

The Professional Insights Industry

Leadership and Development Body

Financial Update

Jason Shoebridge (Kantar Group)

Deputy Chair

Financial Update FY March 2017 (tbc)

Total Incomes $204k

Levies $99k

Conference, Functions, Training $84k

Strategic Partnerships $20k

Advertising $ 1k

Other Incomes $ 0k

Total Expenditures $244k

Staffing $122k

Awards, Functions, Training $ 75k

Various Professional Services $ 18k

Meetings, Travel etc. $ 8k

Subscriptions, Licences, Tech. $ 11k

General, Admin, Insurance $ 6k

Rent, Storage $ 4k

_________________________________________

Operating Deficit $ 40k

Summary Balance Statement EOY FY March 2017

Net Assets $72k

Cash $46k

Accounts Receivable $49k

Accounts Prepaid $0k

Other Assets $5k

Total Assets $100k

Accruals, Accounts Payable $28k

Total Liabilities $28k

Financial Accounts for 12 Months to March 2017

2016-17 Budget

Guidelines / Goals

1. Improve Liquidity (Cash Position)

2. Conservative re incomes

3. Restrict non-essential expenditures

2017-18 Budget

Opening bank balance as at 1 April 2017 $30.4k

Income

Levies $108.0k

Conference, Functions, Training $ 76.5k

Strategic Partnerships $ 23.5k

Advertising, Website listing $ 16.0k

Other Incomes $ 0.5k

TOTAL INCOME $ 224.5k

Expenditure

Staffing $ 119.5k

Conference, Functions, Training $ 55.0k

Various Professional Services $ 12.0k

Meetings, Travel, etc. $ 7.5k

Subscriptions, Licences, Tech $ 4.0k

General, Admin, Insurance, R&M $ 2.6k

Rent, Storage $ 4.2k

TOTAL EXPENDITURE $ 204.8k

Estimated income less expenditure $ 19.7k

Estimated closing balance as at 31 March 2018 $ 50.1k

Discussion / Open Forum