REQUEST FOR QUALIFICATIONS AIRPORT INSURERS AND/OR

INSURANCE BROKERAGE SERVICES

SUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITY ONE TERMINAL DRIVE, SUITE 300

MIDDLETOWN, PA 17057

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TABLE OF CONTENTS Page ARTICLE I – INVITATION. ........................................................................................................... 3 ARTICLE II - GENERAL INFORMATION ................................................................................. 4 2.01 Definitions ................................................................................................................... 4 2.02 Background .................................................................................................................. 4 2.03 Special Insurance Considerations ................................................................................ 5 ARTICLE III – INSTRUCTIONS TO RESPONDENTS ............................................................. 5 3.01 Introduction .................................................................................................................. 5 3.02 Responsibility for Statement ....................................................................................... 6 3.03 Statement Submittal .................................................................................................... 6 3.04 Statement Deadline ..................................................................................................... 6 3.05 Minimum Statement Requirements ............................................................................ 6 3.06 Scope of Services ........................................................................................................ 7 3.07 Contract Term .............................................................................................................. 8 3.08 DBE ............................................................................................................................. 8 3.09 Authority Contact ......................................................................................................... 8 3.10 Pre-Submission Meeting .............................................................................................. 8 SECTION 4.00 - POST SUBMITTAL EVENTS .......................................................................... 9 4.01 Evaluation of Statements ............................................................................................. 9 4.02 Selection Criteria .......................................................................................................... 9 4.03 Statement Selection ...................................................................................................... 9 4.04 Notice of Acceptance of Statement ........................................................................... 10 4.05 Right to Know Law ................................................................................................... 10 SECTION 5.00 - SCHEDULE ...................................................................................................... .. 12 5.01 Schedule of Events .................................................................................................... 12 EXHIBIT “A” EXISTING INSURANCE PROGRAM ............................................................... 13 EXHIBIT “B” BROKER QUALIFICATIONS/REMITTANCE SHEET ................................ 17 EXHIBIT “C” RECENT INSURANCE HISTORY ..................................................................... 20

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ARTICLE I - INVITATION

REQUEST FOR QUALIFICATIONS

AIRPORT INSURANCE BROKERAGE SERVICES The Susquehanna Area Regional Airport Authority (SARAA) is seeking statements of qualification from insurers and/or experienced insurance brokers to provide Insurance Brokerage Services for one and/or more insurance policies beginning October 1, 2020. SARAA is a municipal authority that owns and operates Harrisburg International Airport, Capital City Airport, Franklin County Regional Airport and Gettysburg Regional Airport. Interested parties may download the instructions from the HIA website: www.flyhia.com under Doing Business with Us, Insurance RFQ. Sealed responses (one original and five copies) must be submitted to Deputy Director of Finance and Administration, SARAA, One Terminal Drive, Suite 300, Middletown, PA 17057 by 12:00 P.M. EST on February 20, 2020 labeled “QUALIFICATIONS FOR AIRPORT INSURANCE BROKERAGE SERVICES”. SARAA reserves the right to accept, reject and/or make requests for new statements at its sole discretion.

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ARTICLE II – GENERAL INFORMATION

2.01 DEFINITIONS - the following terms and definitions will apply throughout this Request

for Qualifications. "Airports" means Harrisburg International Airport located in Middletown, PA;

Capital City Airport located in New Cumberland, PA; Franklin County Regional Airport located in Chambersburg, PA; Gettysburg Regional Airport located in Gettysburg, PA

"Authority" for the purposes of this document, Authority refers the Susquehanna

Area Regional Airport Authority that owns and operates the Airports “Respondent(s)” any company or organization submitting a Statement for the services “Company(s)” means the successful company or companies “Contract(s)” refers to the document allowing Company(s) to provide Insurance

Coverage and/or Insurance Brokerage Services to the Authority “Director” refers to the Executive Director who has responsibility for the

overall management and administration of the Airports “RFQ” means Request for Qualifications “Statement” document submitted by Respondent(s) to be considered for

providing Insurance Coverage and/or Insurance Brokerage Services 2.02 BACKGROUND

The Susquehanna Area Regional Airport Authority (SARAA) is a joint municipal authority created in 1998, under the Pennsylvania Municipality Authorities Act of 1945, to own and operate an airport system. It was created by the counties of Dauphin, Cumberland, and York, the cities of Harrisburg and York, and the townships of Lower Swatara and Fairview. SARAA’s Board of Directors are volunteer community leaders appointed to staggered five year terms by elected officials from the aforementioned government entities. The airport system consists of Harrisburg International Airport, as the commercial airport, and three general aviation airports, Capital City Airport, Franklin County Regional Airport and Gettysburg Regional Airport.

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Harrisburg International Airport (HIA) is a small hub, commercial service airport situated on approximately 760 acres of land in Middletown, PA, about 10 miles southeast of the capital city of Harrisburg. On August 2004, SARAA opened doors to its new terminal building at HIA, claimed to be the first multi modal and intermodal transportation facility built after the September 11 terrorist attacks. In 2019, over 1.5 million passengers utilized SARAA’s facilities and services. As of December 2019, five major/national passenger airlines provide scheduled service to and from HIA. Two major cargo airlines serve the airport.

Capital City Airport (CXY) is located in Fairview Township, York County, PA and is compromised of approximately 273 acres of land. CXY is a reliever and a general aviation airport with approximately 25,000 operations in 2019. On July 26, 2004, SARAA acquired Franklin County Regional Airport (FCRA). FCRA is located in Chambersburg, PA and is compromised of approximately 100 acres. At FRCA, there are three hangars owned and managed by the Authority and there are approximately 23 based aircraft. On August 25, 2006 SARAA acquired Gettysburg Regional Airport (GRA) which is a small general aviation airport compromised of approximately 60 acres of land in Gettysburg, PA. At GRA, the Authority owns and manages all aircraft hangars and there are approximately 20 based aircraft.

The Authority is responsible for the operations, management and development of the Airports. The Authority staff is classified by functional department, and all department Deputy Directors report to the Executive Director, who in turn reports to the Board of Directors. The Authority employs 114 people equating to 109 FTE.

2.03 SPECIAL INSURANCE INFORMATION CONSIDERATIONS At HIA, the Authority owns and operates its own water production and waste water treatment facilities. The water originates from 10 active wells. The Pennsylvania Air National Guard is based at HIA and occupying approximately 40 acres of the property. At HIA and CXY, the fuel farm systems are owned and operated by tenants, and the Authority is not involved in any aspect of that operation. At FCRA, sky diving activities are conducted by an operator and the operator fuels its airplanes via fuel trucks. There are currently no fuel farm systems at FCRA.

ARTICLE III – INSTRUCTIONS TO RESPONDENTS

3.01 INTRODUCTION. The Authority is seeking Statements of Qualifications based on the

Minimum Statement Requirements for one and/or more insurance companies and/or insurance brokers to provide insurance services for single, multiple or all insurance policies, as specified on Exhibit “A” of this document. Respondents are required to specify the insurance policies for which they are qualified to provide services.

3.02 RESPONSIBILITY FOR STATEMENT. Each Respondent is responsible for carefully

examining the terms and conditions set forth in this Request for Qualifications, for making

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an inspection of the Airports and its facilities, and for otherwise judging for itself all the circumstances and conditions affecting the Respondent’s Statement. Submission of a Statement shall be conclusive evidence that the Respondent has made such examinations and investigations.

Failure on the part of the Respondent to make such examination and to investigate fully and thoroughly shall not be grounds for any declaration that the Respondent did not understand the conditions of the Statement.

3.03 STATEMENT SUBMITTAL - Respondents shall abide by all the procedures set forth in

the Request for Qualifications in the preparation and submission of their Statement. Each Respondent must include one original and four copies of the Statement. An electronic copy is required also. Mail or deliver this material to:

Thomas C. Peiffer Deputy Director of Finance and Administration Susquehanna Area Regional Airport Authority One Terminal Drive, Suite 300 Middletown, PA 17057 3.04 STATEMENT DEADLINE - Statements must be received at the address provided in

Section 3.03 herein no later than Thursday, February 20, 2020, by 12 p.m. EST. 3.05 MINIMUM STATEMENT REQUIREMENTS - In order for a Respondent’s Statement

to be considered by the Authority, a Respondent must meet the following minimum requirements and provide the following information in the Statement:

1) Respondent is licensed to do business in the Commonwealth of Pennsylvania; 2) Name, address and contact information (phone, email, etc.); 3) Certification and warranty that it has successfully provided insurance coverage and/or

brokerage services for at least the last ten (10) consecutive years; 4) Evidence of a minimum of five (5) years of experience of managing accounts similar

in scope and size to the Authority; 5) Background and resumes of the project team that will market, implement and

administer the account, emphasizing the team’s insurance aviation experience; 6) Proof of professional liability insurance protecting the Responder and its clients; 7) Most recent annual report and financial statements including independent Accounts or

Auditors report;

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8) Respondent must answer all questions in attached Exhibit B (Statement) and return this form, signed along with your Proposal/Statement; and

9) Proof of Disadvantaged Business Enterprise (DBE) status (if applicable).

3.06 SCOPE OF SERVICES. The Company(s) will be expected to perform the following

services for the Authority:

1) Conduct an assessment of the Airports and its facilities to determine the Authority’s insurance needs;

2) Develop an understanding of the Airports’ areas of exposure and implement strategies

to address such exposure; 3) Evaluate Authority’s existing insurance policies and loss experience; 4) Apply your understanding of the airports risk exposure and recommend and propose

changes to the existing policies, as shown on attached Exhibit “A”; 5) Market, negotiate and recommend insurance policies for the Authority considering the

Airports’ risk exposure and loss experience; 6) Implement an annual renewal program and an account analysis and present such data

to the Authority; 7) Review lease agreements and contracts and recommend appropriate insurance

coverage and/ or risk transfer or control considering the Authority’s risk exposure and today’s market conditions;

8) Provide daily account management; 9) Provide claims management and advocacy including but not limited to processing and

monitoring of claims, assisting with claims investigation, and evaluation of settlement options;

10) Provide certificates of insurance to parties of interest as needed; 11) Provide advisory services and reporting by monitoring the insurance companies, their

ratings and market conditions; and 12) Any additional services that the Company may believe to be necessary based on the

Authority’s structure and operation.

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3.07 CONTRACT TERM. The Contract(s) term will be for an initial three (3) year period, with two (1) year renewal options available at the sole discretion of the Authority. The anticipated Contract(s) start date is October 1, 2020.

3.08 DBE – The Authority is committed to promoting and the development of disadvantaged

business enterprises (DBE) in this area. All DBEs are encouraged to participate in this RFQ process and the Authority agrees to comply with all applicable federal, state and local laws, including the Civil Rights Act of 1964 as amended.

3.09 AUTHORITY CONTACT - Inquiries on all matters pertaining to this RFQ or the process

should be directed to: Thomas C. Peiffer Deputy Director of Finance and Administration or Erin Mariano Manager, properties, Customer Service and Tenant Relations Susquehanna Area Regional Airport Authority One Terminal Drive, Suite 300 Middletown, PA 17057 Telephone: 717.948.3900 Facsimile: 717.948.3516 E-Mail: tomp@saraa.org Erin.Mariano@saraa.org

Inquiries shall be limited to this RFQ, or questions related to clarification of the contents of this RFQ. All clarifications will be supplied to known Respondents and posted on HIA’s website, www.flyhia.com, Doing Business with Us, Insurance RFQ.

3.10 PRE-SUBMISSION MEETING: The pre-submission meeting is scheduled on January 30, 2020 at 1:30 p.m. EST, McIntosh Boardroom, 3rd Floor, Terminal Building, Harrisburg International Airport. Interested Respondents may contact the Authority representative listing in Section 3.09 to attend the meeting. Only those Respondents who RSVP by January 28, 2020 will be permitted to attend. Participation will only be allowed in person. There is no optional call-in attendance. Please note that attendance is not mandatory and will not disqualify any Respondent from the RFQ process. The purpose of the meeting is to familiarize interested Respondents with the Airports and its facilities to better assist Respondents in preparing their Statements. A tour of Harrisburg International Airport will be given at the conclusion of meeting. Questions will be answered when we return to the Boardroom.

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SECTION 4.00 - POST SUBMITTAL EVENTS 4.01 EVALUATION OF STATEMENTS - The Authority will use the selection criteria set

forth in Section 4.02 below to evaluate the Statements submitted in response to this RFQ. The Authority may consider such additional criteria as it believes are reasonable, in its sole discretion. No Respondent shall have any cause of action against the Authority arising out of a failure to secure an agreement with the Authority, failure by Authority to consider a Respondent's Statement or the methods by which the Authority evaluated Statements received. The selection of the prospective Company(s) and the decision to engage in negotiations with that Company shall be at the sole discretion of the Authority.

The Authority intends to enter into a Contract(s) with selected Company(s) whose Statement(s), in the sole judgment of Authority, is advantageous to Authority and users of the Airport. The Authority reserves the right 1) to accept the Company it deems most suitable and beneficial, 2) to reject any or all Statements for any reason, and 3) to waive any of the requirements of the Statement procedures explained in this document. The Authority reserves the right to retain all copies of Statements submitted by prospective Respondents. The Authority may require presentations and/or panel interviews from selected Respondents. Authority’s senior management will make that determination during the selection process and reserves the right to invite single, multiple or all Respondents. The evaluation team will consist of selected senior management.

4.02 SELECTION CRITERIA - Although not intended to be an inclusive list of factors to consider, the following items (listed in their relative order of importance) will be considered when selecting a Company(s):

a. Compliance with Minimum Statement Requirements; b. Qualifications and Experience; c. Fees and commissions or other compensation for the insurance program; d. Location of the office managing the account; e. Background of the project team; f. References;

g Overall compliance with RFQ h DBE participation

4.03 STATEMENT SELECTION - Based upon the information provided by the Respondents

in response to this RFQ, and after applying the selection criteria listed in Section 4.02, the Authority will rank the Respondents in order of preference, designate and provide notice to the selected Company(s) and begin negotiating final contract terms with the first ranked Company(s), in accordance with Section 4.04. In the event more than five Respondents submit Statements, the Authority will create a short list of no less than three, and no more

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than five, Respondents. Those not on the short list will be notified by the Authority that they will not be considered.

4.04 NOTICE OF ACCEPTANCE OF STATEMENT - Upon the Authority’s selection of

Statement(s), the selected Company(s) will be notified not later than March 27, 2020 by telephone, then Certified Mail, Return Receipt Requested, of the selection to provide the Insurance Coverage and/or Insurance Brokerage Services. Should the selected Company(s) fail or refuse to so perform, or to enter into a written agreement on terms acceptable to SARAA, the Authority reserves the right and shall be free to revoke such selection, and commence negotiations with the next highest ranked Company, and to continue such process under an acceptable contract is executed with a selected Company. The Company(s) and Authority will schedule a meeting or separate meetings to discuss Authority’s background information to solicit insurance quotes, if necessary.

4.05 RIGHT TO KNOW LAW – The Authority is subject to the provisions of the

Pennsylvania Right to Know Law. A Respondent acknowledges, in submitting a Statement, that any documents or information provided to the Authority may be subject to release to the public under the Pennsylvania Right to Know Law. All Respondents shall appropriately label any document or information that the Respondent considers a trade secret or confidential proprietary information. The Authority will make reasonable attempts to maintain the confidentiality of any trade secrets or proprietary information identified by a Respondent and shall notify the Respondent in accordance with the Pennsylvania Right to Know Law when a request has been made under the Right to Know Law for the release of such document or information. However, under no circumstances shall the Authority be liable to any Respondent, or to any other person or entity, for any disclosure of any such trade secret or confidential information. The Authority may reject without consideration Statements in which all or a substantial portion of the Statement is declared by Respondent to constitute trade secrets or confidential information.

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THIS SECTION INTENTIONALLY LEFT BLANK

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SECTION 5.00 - SCHEDULE 5.01 SCHEDULE OF EVENTS

RFQ Advertised January 21, 2020 Pre-Submission Meeting January 30, 2020 Statements Due February 20, 2020 Selection of Company March 25, 2020 Notify All Respondents March 27, 2020 Contract Execution and April 2020 Authority background information gathering Policy Quotes Due September 15, 2020 Broker Agreement Effective October 1, 2020

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EXHIBIT “A”

EXISTING INSURANCE PROGRAM 1. Commercial Property Total insured $199,679,526 Buildings $177,348,823 Contents $12,330,703 Rents/Business interruption $10,000,000 Loss limit $150,000,000 per occurrence Deductible (per occurrence) $25,000 Flood annual aggregate $25,000,000 Deductible (flood) $100,000 Earthquake annual aggregate $25,000,000 Deductible (earthquake) $100,000

Exclusions: pollution & contamination, computer virus, mold 2. Inland Marine Total insured $8,054,576 3. Airport Owners and Operators Liability Bodily injury, personal and advertising injury $100,000,000 and property damage, each occurrence Products-Completed Operations $100,000,000 (annual aggregate) Personal Injury and advertising injury $25,000,000 (annual aggregate) Fire Damage (limit any one fire) $2,000,000 Medical Expense (limit any one person) $5,000 Hangar keepers not “in flight” (any occurrence) $100,000,000 Hangar keepers not “in flight” (any one aircraft) $100,000,000 Non-owned Aircraft Liability $100,000,000 Auto Liability (on premises) $100,000,000 Excess Auto Liability (off premises) $25,000,000

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Excess of $1,000,000 (any one occurrence) Excess Employers Liability (excluding disease) $25,000,000 Excess of $1,000,000 (any one occurrence) Deductible per occurrence $5,000 per occurrence/ $50,000 annual aggregate

Exclusions: war, hi-jacking and other perils exclusion clause, nuclear risks exclusion clause, date recognition exclusion endorsement, asbestos, employment related practices, terrorism, infringement of copyright, patent, trademark or trade secret

4. Commercial Automobile (79 power units as of 10/01/2019) Bodily injury and property damage combined $1,000,000 Uninsured/underinsured motorists $35,000 Deductible (vehicles with an original new cost $2,000 (comprehensive) over $50,000 $2,000 (collision) Deductible (vehicles with an original new cost $1,000 (comprehensive) between $30,000 and $49,999 $1,000 (collision) Vehicles with an original new cost $500 (comprehensive)

less than $30,000 $500 (collision)

Hired auto physical damage deductible $100 (comprehensive) $1,000 (collision)

5. Public Officials & Employment Practices Liability Limit (including claims expenses) $5,000,000 Deductible (public officials) $25,000 Deductible (employment practices) $35,000 Retention (wage and hour retention) $75,000

6. Police Professional Liability Limit (per person) $1,000,000 Limit (per occurrence) $1,000,000 Limit (annual aggregate) $1,000,000

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Line of Duty Death Sublimit $50,000 ($100,000 Aggregate) Deductible (including LAE) $5,000 7. Storage Tank Liability Limit (per storage tank incident) $1,000,000 Limit (aggregate all storage tanks incidents $2,000,000 claim & redemption costs) Above Ground Storage Tank Aggregate $1,000,000 Limit (aggregate all legal defense expenses) $2,000,000 Limit (total policy aggregate for all storage tank $4,000,000 incidents) Deductible (per claim) $250,000 8. Commercial Crime Employee Dishonesty Limit $1,000,000 Employee Dishonesty Deductible $5,000 Forgery or Alteration Limit $1,000,000 Forgery or Alteration Deductible $5,000 Loss Inside Premises - Money & Securities Limit $1,000,000 Loss Inside Premises - Money & Securities $5,000 Deductible Loss Outside Premises - Money & Securities Limit $1,000,000 Loss Outside Premises - Money & Securities $5,000 Deductible Loss Inside Premises – Robbery or Safe, Burglary $1,000,000 of “Other Property” Limit Loss Inside Premises – Robbery or Safe, Burglary $5,000 of “Other Property” Deductible Computer Fraud Limit $1,000,000 Computer Fraud Deductible $5,000 Funds Transfer Fraud Limit $1,000,000 Funds Transfer Fraud Deductible $5,000

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Money Orders & Counterfeit Paper Limit $1,000,000 Money Orders & Counterfeit Paper Deductible $5,000 Social Engineering Fraud $100,000 Social Engineering Fraud Deductible $5,000

9. Workers Compensation Employers’ Liability: Bodily Injury by Accident $1,000,000 Bodily Injury by Disease Policy Limit $1,000,000 Bodily Injury by Disease Each Employee $1,000,000 10. Cyber Policy Aggregate $1,000,000 Retention $15,000 11. Commercial Marine Property Value $41,600 Deductible $500 12. Fiduciary Liability Limit $1,000,000 Assets approx. $9.8 M

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Exhibit B

AA..   PPrroovviiddee  aa  bbrriieeff  oovveerrvviieeww  ooff  yyoouurr  ccoommppaannyy,,  iinncclluuddiinngg  mmiissssiioonn  ssttaatteemmeenntt,,  bbuussiinneessss  mmooddeell,,  aanndd  oowwnneerrsshhiipp  

ssttrruuccttuurree..  

  

BB..   PPrroovviiddee  aa  ssuummmmaarryy  ooff  yyoouurr  eexxppeerrttiissee  iinn  ppllaacciinngg  PPrrooppeerrttyy//CCaassuuaallttyy  LLiinneess  ooff  IInnssuurraannccee..  

  

CC..   PPrroovviiddee  aa  bbrriieeff  ddeessccrriippttiioonn  ooff  aannyy  ssppeecciiaalliizzaattiioonnss  wwiitthhiinn  yyoouurr  ffiirrmm  wwhhiicchh  yyoouu  ffeeeell  oouurr  oorrggaanniizzaattiioonn  wwoouulldd  

bbeenneeffiitt  ffrroomm..    

  

DD..   DDeessccrriibbee  yyoouurr  cclliieenntt//ccuussttoommeerr  bbaassee,,  iinncclluuddiinngg  ttoottaall  nnuummbbeerr  ooff  cclliieennttss,,  aass  wweellll  aass  yyoouurr  ttoottaall  nnuummbbeerr  ooff  ffuullll‐‐

ttiimmee  eemmppllooyyeeeess..  

  

EE..   PPlleeaassee  ddeessccrriibbee  yyoouurr  eexxppeerriieennccee  aanndd  eexxppeerrttiissee  wwiitthh  cclliieennttss  iinn  oouurr  bbuussiinneessss  sseeccttoorr..    WWee  wwiillll  hhaavvee  aa  pprreeffeerreennccee  

ffoorr  ssmmaallll  hhuubb  ppuubblliicc  aaiirrppoorrttss  oorr  llaarrggeerr  aaiirrppoorrttss..  

  

FF..   PPrroovviiddee  yyoouurr  aannnnuuaall  ccuussttoommeerr  rreetteennttiioonn  rraatteess..    

   

PPrroovviiddee  aa  CClliieenntt  SSeerrvviiccee  TTeeaamm  OOrrggaanniizzaattiioonn  CChhaarrtt..    FFoorr  eeaacchh  mmeemmbbeerr  ooff  tthhee  tteeaamm  pprroovviiddee::  

  

aa..   RRoolleess  aanndd  RReessppoonnssiibbiilliittiieess  

  

bb..   OOffffiiccee  LLooccaattiioonn  

  

cc..   BBiiooggrraapphhyy  

  

dd..   NNuummbbeerr  ooff  AAccccoouunnttss  HHaannddlleedd  

  

ee..   TTeennuurree  wwiitthh  yyoouurr  ffiirrmm  

  

ff..   WWiillll  aannyy  ooff  yyoouurr  CCoommppaannyy  PPrriinncciippaallss  bbee  aassssiiggnneedd  ttoo  sseerrvviiccee  oouurr  aaccccoouunntt??   

DDeessccrriibbee  yyoouurr  ccoommppaannyy’’ss  pphhiilloossoopphhyy  rreeggaarrddiinngg  tthhee  ssttrruuccttuurree  ooff  yyoouurr  cclliieenntt  sseerrvviiccee  tteeaammss..    HHooww  aarree  ccoorrppoorraattee  

rreessoouurrcceess  oorrggaanniizzeedd  aanndd  ddeelliivveerreedd??    

   

   

PPlleeaassee  pprroovviiddee  yyoouurr  iinnffoorrmmaattiioonn  oonn  tthhee  ffoolllloowwiinngg::  

  

AA..   YYoouurr  pphhiilloossoopphhyy  oonn  tthhee  iinnssuurraannccee  bbiiddddiinngg//mmaarrkkeettiinngg  pprroocceessss  

  

SECTION 1 – BROKER QUALIFICATIONS

SECTION 2 – TEAM STRUCTURE AND SERVICES

SECTION 3 – ORGANIZATION OF SERVICING TEAMS

SECTION 4 - MARKETING

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BB..   YYoouurr  mmeetthhooddoollooggyy  ooff  ccoolllleeccttiinngg  uunnddeerrwwrriittiinngg  ddaattaa,,  aanndd  tthhee  ssttrruuccttuurree  ooff  ssuubbmmiissssiioonnss  yyoouu  pprreesseenntt  ttoo  iinnssuurraannccee  

ccaarrrriieerr  uunnddeerrwwrriitteerrss  

  

CC..   TThhee  ssttrruuccttuurree  ooff  yyoouurr  cclliieenntt  pprrooppoossaall  ddooccuummeennttss     

AA..   DDeessccrriibbee  yyoouurr  rreessoouurrcceess  aanndd  eexxppeerrttiissee  iinn  tthhee  aarreeaa  ooff  LLoossss  CCoonnttrrooll//LLoossss  PPrreevveennttiioonn//SSaaffeettyy  SSeerrvviicceess..   

BB..   HHooww  mmaannyy  ffuullll‐‐ttiimmee  LLoossss  CCoonnttrrooll  PPrrooffeessssiioonnaallss  aarree  oonn  tthhee  ssttaaffff  ooff  yyoouurr  sseerrvviicciinngg  ooffffiiccee  ((nnoott  tthhiirrdd  ppaarrttyy  

pprroovviiddeerrss))??  

  

CC..   HHooww  ddoo  tthheessee  LLoossss  CCoonnttrrooll  PPrrooffeessssiioonnaallss  kkeeeepp  aabbrreeaasstt  ooff  LLoossss  CCoonnttrrooll  MMeetthhooddss  aanndd  tteecchhnniiqquueess  iinn  tthhee  

mmaarrkkeettppllaaccee??    

  

DD..   WWiillll  yyoouu  aassssiiggnn  aa  ddeeddiiccaatteedd  LLoossss  CCoonnttrrooll  rreepprreesseennttaattiivvee  ttoo  oouurr  oorrggaanniizzaattiioonn??  

  

EE..   HHooww  ddoo  yyoouu  ccoooorrddiinnaattee  wwiitthh  tthhee  iinnssuurraannccee  ccaarrrriieerr’’ss  LLoossss  CCoonnttrrooll  pprrooffeessssiioonnaallss??  

   

   A.  DDeessccrriibbee  yyoouurr  rreessoouurrcceess  aanndd  eexxppeerrttiissee  iinn  tthhee  aarreeaa  ooff  CCllaaiimmss  MMaannaaggeemmeenntt..   

BB..   HHooww  mmaannyy  ffuullll‐‐ttiimmee  CCllaaiimmss  PPrrooffeessssiioonnaallss  aarree  oonn  tthhee  ssttaaffff  ooff  yyoouurr  sseerrvviicciinngg  ooffffiiccee  ((nnoott  tthhiirrdd  ppaarrttyy  pprroovviiddeerrss))??   

CC..   WWiillll  yyoouu  aassssiiggnn  aa  ddeeddiiccaatteedd  CCllaaiimmss  RReepprreesseennttaattiivvee??  

  

DD..   HHooww  ddoo  tthheessee  CCllaaiimmss  PPrrooffeessssiioonnaallss  kkeeeepp  aabbrreeaasstt  ooff  CCllaaiimmss  MMeetthhooddss  aanndd  tteecchhnniiqquueess  iinn  tthhee  mmaarrkkeettppllaaccee??  

  

EE..   DDoo  yyoouu  mmaaiinnttaaiinn  CCllaaiimmss  AAttttoorrnneeyyss  oonn  ssttaaffff??  

      Please provide the names of five client references.  Provide clients with similar exposures to our organization that reside in the Mid‐Atlantic region.    a. Contact name, title and phone number.  b. The services you provide.  c. How long you have represented them.  d. Do any members of the proposed service team service these clients? 

  

     

SECTION 5 – LOSS CONTROL SERVICES

SECTION 6 – CLAIMS SERVICES

SECTION 7 – REFERENCES

SECTION 8 – BROKER COMPENSATION

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Fees and Commissions:  

A. Please describe how your firm will be compensated for the placement of insurance policies and the provision of the other services outlined herein.   

B. Are there other potential charges besides those outlined is A. above? If so, please describe them.  

 C. Describe how your firm addresses standard commissions and supplementary fees. 

     Describe any additional services that you provide to your clients not addressed in this document. Are such services included in your base service fee or are they provided for additional fee?      The information contained herein is privileged and confidential, and is provided solely for the purpose of responding to the Susquehanna Area Regional Airport Authority (SARAA) Insurance and Risk Management Services Request for Qualifications (RFQ), and shall not be used for any other purposes and shall not be shared with any third party without the express written consent of SARAA. Acceptance of this RFQ indicates agreement with these terms and conditions.  Broker acknowledges that the information supplied by Broker in response to this RFQ is true and correct, and further acknowledges that SARAA will rely upon that information in accepting Broker Response.  In the event that SARAA determines that the information supplied by Broker is not correct or is materially misleading, Broker understands and agrees that SARAA may revoke its acceptance at any time during the first year of the relationship.  In such event, Broker agrees that it shall not be entitled to any fees for services provided (whether or not such services are the subject of the incorrect or materially misleading information).  This provision shall survive and not be superseded by any subsequent agreements entered into by Broker and SARAA.   Signed:      Date:     Print Name:     Title:      Company:     

  

SECTION 9 – ADDITIONAL INFORMATION

SECTION 10 – CONFIDENTIALITY AGREEMENT AND BROKER ACKNOWLEDGMENT

Exhibit CRecent Insurance History

Insurance Coverage Insurance Company10/19‐9/20 Premium per 

invoice

10/18‐9/19 Premium

Increase (Decrease) 

Comment

Commercial Property Starr Specialty Lines 234,966$       155,415$       51.2%

Property  values 

increased.  $150M 

Loss Limit

Airport Owners & OperatorsAmerican Alternative (Global 

Aerospace)72,450$         63,000$         15.0%

Increased passenger 

traffic

Business Automoblie U.S. Fire Ins. (Crum & Foster) 68,071$         63,101$         7.9%Industry wide 

increases

Public Officials & Employment Practices Stratford Insurance (AIG) 23,035$         22,721$         1.4%

Police Professional Liability Greenwich (Darwin National) 11,197$        10,678$        4.9% 1 add'l officer

Commercial Crime & Cyber Liability Travelers Casualty & Surety 10,700$         10,100$         5.9%

Storage Tank Liability Illinois Union (Chubb) 7,103$           6,734$            5.5%greater risk with 

older tanks

Commercial MarineNational Union Fire Ins. Co. of 

Pittsburgh (AIG)1,248$           1,040$            20.0%

new minimum 

premium

Fiduciary Liability Federal Insurance Co. (Chubb) 4,964$           NA New policy

Broker's Fees (10%) The Graham Company 42,867$         32,696$         31.1%

Total general insurance program as proposed by The Graham Company 476,600$      365,485$       30.4%

N:\Insurance\General Insurance\[Gen'l Ins Analysis.xlsx]10‐19 to 9‐20 per invoice

SARAAGeneral  Insurance Program

Renewal Analysis9/30/19 to 9/30/20

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SUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITYWorkers' Compensation Cost Calculation Summary

Class Code

Encova Insurance (joint venture of Brickstreet & Motorists Mutual) 9/30/18

rate9/30/19

rate9/30/18 payroll

base9/30/19

payroll base9/30/18

premium 9/30/19 premium953 Clerical Office $0.19 $0.14 1,519,310$ 1,565,901$ 2,887$ 2,192$ 7428 Airport Operation- Ground Employees $5.32 $4.11 4,197,092$ 4,362,041$ 223,285$ 179,280$

5,716,402$ 5,927,942$ 226,172$ 181,472$ 3.7%

increase

9898 Experience Modification 0.867 0.84 (30,502) (29,442)

Other Charges and Credits including Safety Committee Credit (43,569) (11,668)

152,101$ 140,362$

Broker Fee included above included above- -

Total Cost 152,101$ 140,362$

Savings (Extra Cost) 11,739$ 7.7%2.66$ 2.37$

N:\Insurance\Workers comp insurance\[Workers Comp Calculation.xls]19-20 summary

Cost per $100 of compensation

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